Alberto and Kevin are the best. They can be trusted, they are very honest and prompt in their appointments. I highly recommend them. Thank you and God bless. read more

My AC started having issues and not blowing cool air anymore this afternoon, I went on yelp to look for a few quotes. Got a hold of Alberto who was quick to respond, and he was able to make the trip out to me the same day. Alberto and his team were able to quickly identify the issue with my unit and provided the spare replacement part right away. He's very knowledgeable and tells you exactly what you need to know to maintain your system for longer. Appreciate the timely service, First Call with be my go-to service going forward. read more

Incredible service! My AC unit suddenly began making loud noises, and out of 5-6 companies I contacted, this was the only one willing to come out immediately -- and on a Monday evening no less. It turns out the last technician had tampered with the wiring, apparently trying to cause a failure down the line. These folks quickly diagnosed the issue, corrected the wiring, and had my system back up and running -- all for a very fair price. I couldn't be more grateful for their honesty, responsiveness, and professionalism. They've earned my trust, and I now consider them my go-to HVAC company for life. Highly recommended! read more

My AC stopped working this afternoon around 6 PM. I have a couple of dogs who's older and they couldn't handle the heat. I gave Alberto a call and he said he'll be there in the next 40 minutes. He did not even ask how old is my AC. Three years back when my AC stopped and I contacted another guy. He asked how old ac is and he gave me only one option to replace the entire unit. Alberto was very honest. He came even though ac was 22 years old he just fixed the starter for the compression in just 30 minutes and only charged a reasonable amount of $265. I asked him about the Freon. He tested that and he said Freon is good. I have never seen a decent honest guy like this until now. If I could give 10 stars I would, read more

I had my A/C go out Friday night, of a three day weekend. I tried calling my two normal A/C people, and neither could get to it till Tuesday. (It was over 100°F Sat-Mon). I looked on Yelp and found 1st Call. I called Alberto Saturday morning. He said he would come by later in the day. By the time he got there, it was almost 8 pm (I figured I would have gotten a call to cancel). He looked at my issue, a dead blower motor, and said he wouldn't be able to get one till Tuesday. True to his word, he was able to get the part and install it. My Trane HVAC uses a variable speed blower motor that has a computer chip in it. It died about 7 years ago. He said the Trane blower was $2,000, but he might be able to get a non-smart blower for $1,000. I ask to try the cheaper option since the expensive option only lasted 7 years last time. Only time will tell if I made a good choice. Thanks for finding options. First Call is a name/number I'm saving. I'll use him for my office HVACs as well. read more

I have had Alberto install in 3 different properties heating and air. The service was good with some hiccups here and there. Now I have one of the properties having an issue with the vent and air flow pipe being detached. I have been calling continuously once a day to setup a repair since 3 weeks. Alberto has stopped picking any of my calls and not responding to any of my voicemails or text messages. He responded once about which property after 2 weeks and then went MIA again. Called all the numbers possibly I could find but still no response. My units are still under warranty. I have given him around $35,000 worth of business of my own and countless referrals but still that seems to be not good enough. read more

Alberto was able to come out same day we were having issues with our AC. He quickly found out the issue was with the motor and was able to order the part/install within 2 days. So happy with his work and customer service! read more

1st Call heating and air, came out to assess our broken air conditioning unit a few days ago. They got right on the issue, ordered the part, and the next day, it was installed. They continued to communicate via text to let us know the updates and timing. It is so appreciated as some companies we've dealt with do not have this business etiquette. We are heading towards another heat wave next week, and I thought it wouldn't get done right away! We were the last customer of the day. They stayed after hours to get it completed! Thankyou so very much!!!! read more

Alberto and his crew (Edgar & Sergio) helped upgrade my ducts to R-8 since they needed replacement. Alberto explained that since I was getting this work done, he would be able to increase the airflow into more parts of the house (according to his calculations). There is such a big difference! I can feel a lot more cool air when I turn on the AC in those areas. I'm so grateful for their hard work and help. I will continue to use their services and definitely recommend them to others. read more

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I was referred here from a friend once I mentioned our A/C wasn't working. Once I called I was able to get service out to our home in Hughson the next day. Repair was quick and completed same day. read more

Alberto is fantastic! After a terrible experience with a family-recommended technician, I urgently needed someone to fix my AC unit. Alberto was flexible and came the same day. He quickly identified the problem and explained it in a way we could easily understand. I truly appreciate his excellent customer service and expertise. Thank you so much, Alberto, and First Call Heating and Air Conditioning! read more

Same day service, evening w/ a heat-wave through-out Tracy and surrounding cities. Very fast and had the A/C operational within about 15 minutes. I plan to use them again for recommended future services (Winter / Summer). Also if you like supporting local businesses, this is a Father and Son company. One more thing, there prices are a great value too. read more

If there was a star rating higher than 5 I would rate this company and Alberto Hernandez much higher! I called multiple HVAC companies and none of them would give me a call back after doing an initial inspection. Not only did Alberto come out the same day he fixed my Mom's HVAC system. In Patterson it was over 100 degrees, he came out at the promised time and fixed her AC at an extremely reasonable price! Thank you so much Alberto! Thanks a million for keeping my 80 + year old Mom safe from heat related illnesses! read more

An air conditioner stopped working for one of my elderly tenants during a recent really hot spell. Alberto was there that afternoon and found the problem (a blown 30 amp fuse) and fixed / serviced the unit for a very reasonable price. I have used him again since then at another property and he is on time and knowledgable. I recommend him highly. read more

Alberto is really good at his craft. I had to call in a different HVAC company after the one I had been using messed up my system and charged me for work that wasn't needed or the problem. Alberto diagnosed the problem with my system as a low voltage wire between the thermostat and the unit was shorting out which caused both the furnace and AC to run simultaneously (!) He fixed the problem and only charged me for the Freon that needed to be replaced. Great guy! I can't recommend him enough. He definitely has all my future HVAC repair business. Thank you for a job well done! read more

Alberto came out within 2hrs of my call and explained the problems I had with my AC unit and got it repaired also recommended future service to keep it running. Would recommend this company great job read more

1st Call saved us! After another company quoted five weeks to repair, or $20K for an entire new system, Alberto from First Call (recommended by friends) came out on a hot Saturday afternoon and in less than 2 hours replaced a furnace blower motor--we have AC again! Friends, if you need expert service vs. a salesperson, make 1st Call your first call. read more

Our AC stopped blowing cold around 7pm at night, they were able to head right over to evaluate our air conditioning despite being after hours. They were friendly, efficient, and prepared. They had the necessary parts with them to get our AC working again, if only everything could be so easy! We Wouldn't hesitate to recommend their services, we're very happy customers! read more

Alberto was the tech that came out to fix our central AC unit. I had no availability during the weekdays due to work and school. He was able to fit us in on Sunday 6/20/21. His service was quick and efficient. He also was communicative and explained everything that needed fixing on the unit. I'd highly recommend. read more

I have to give a HUGE thank you to Alberto Hernandez of 1st Call Heating and Air! I called this morning for service on my broken air conditioner, and happily tonight it is fixed!! Very affordable, professional, and timely service! I highly recommend calling them for any AC help you need. Thanks again, Alberto! read more

Alberto responded quickly. He was able to come early in the day to accommodate our work schedule. He was kind, honest and did a great job. I recommend him! read more

Alberto has provided excellent professional services to my family business in Patterson at a reasonable price. My parents are extremely happy with him. Highly recommend. read more

Alfredo is a great guy all round professional I've used him three times now on different property's I have He's responding follows all the Covid guidelines I will continue to use his services my go to guy. read more

Alberto responded quickly and was able to squeeze me in on a Sunday during a heat wave to fix my central A/C. He's the best I've encountered - fast and efficient and polite. Quickly identified the problem and fixed the unit. Very happy with his service. read more

First Call Heating and Cooling is a gem. Alberto is responsive, professional, honest, fair and efficient. I have worked with him over several years with great results. This summer I recently needed assistance with my HVAC. Alberto arrived prompted and was efficient and effective at diagnosing the issue and implementing a fix. I recommend him. read more

While we were getting ready to paint the inside of the house, on one of the hottest days so far this year, the air conditioner just quit around 2 in the afternoon. After several calls to other companies we spoke to Alberto who showed up around 7 PM and did not charge emergency fees even though it was after hours. He quickly identified and fixed the problem and charged a very reasonable fee. He was professional, and easy to work with. We have used other local AC companies in the past who tried to sell us new systems (last year we were quoted 12K instead of a repair) when only minor repairs were needed, but Alberto did not try to upsell or scare us with the potential future costs, simply repaired what was broken (with warranty) got us up and running and we could not be happier. For sure would recommend and use in the future. read more

Honest, quick, and fair. Service was great and I was very satisfied. He knows what he's doing and has fair prices.

I have been using 1st Call for all my heating and air conditioning maintenance for the past several years. They are reliable, thorough, and always put the customer first. They are very knowledgeable and always willing to discuss ways to improve your situation and they take into consideration what is best environmentally as well. I find them to be fairly priced for the outstanding service they deliver. read more

Thank you so much for your service I call and he showed up after 2hours on Sunday afternoon super hot day the AC is not working aleberto very good fix my AC in 45 minutes really thank you. read more

I called Alberto during noon and he showed up by evening. Really appreciate his ability to diagnose the issue related to central a/c. He was able to resolve them very quickly. Would recommend him and his team highly.. read more

Gentleman came out same day. Very professional, informative and fixed the problem immediately. I will definitely use this family owned company again. read more

I highly recommend this company We had a problem with our air conditioning and with this heat we needed help we called to get there service and they attended us really fast they came and fixed the problem in no time there prices are reasonable read more

My AC stopped working suddenly last Friday when the heatwave hit. It was night time so I called ppl on Saturday(labor day weekend) I called 6-7 people and some didn't pick up and others were booked for the next two weeks so I used Yelp and a lot of people responded within 3 hrs. Alberto was the first one to reply and was available the same day. Unfortunately I hadn't seen his msg for three hrs and when saw it at 7 pm, I emailed him right away and he said he could come and he did. He arrived at 9:15pm and told me what the issue was with my really old AC and did the temporary fix which was the only option since my a/c is really old. Gave me a quote for the motor change and the whole unit change. He was prompt, honest, hardworking and I will definitely use him in the future. He charged me $82 for the diagnostic fee and saved us from the misery of being without the a/c in this 100+ degree days! Totally recommend him! read more