Our heater is out. Joshua came to our house to work on it. He arrived on time, and after he assessed the issue, he explained everything to me. He took the time to show me pictures too. When he arrived, the first thing he did was to put on plastic shoe covers so he didn't enter our house in his street shoes. That showed me respect that I appreciated. Before he left, he offered to loan me an electric heater until we have to wait for parts. He provided excellent care and service. I definitely recommend this company. read more

Just a heads up, they will only service equipment IF they installed it. I have never heard of a service company not willing to work on equipment installed by someone else. If you buy a house, you may not know who installed it. Last week Wednesday (1/7) I called because we had a mini-split installed (DIY) and I was told that before you turn it on, have an HVAC company come out and test it, check the pressure in the lines and then turn it on. When I called, the nice lady on the phone said that they do not diagnose or work on equipment unless they have done the installation. OK, no problem, I called their "sweet" competitor and they sent out a technician within 48 hours to do the job. 2 stars only because the lady on the phone was nice, although again, I am shocked that a service company will not do service calls read more

Thank you for the amazing service during our AC installation. Xavier's crew did amazing work and left the house cleaner and cooler than they came. read more

Joel was wonderful:) did awesome job as al he did a great job, cleaning my air conditioner take his time very clean and respectful read more

Two years into a new residential HVAC from Loves and everything is going well. Elvis just came over for a scheduled inspection. He, like all the Loves people I've encountered, was professional and friendly. It's like having a friend come over. He verified all was well with the system as we approach summer. I also got the 1-year Loves maintenance deal for a relative's much older non-Loves system. Elvis also did that inspection and ended up doing a lot of cleaning of components that hadn't been happening under previous owners. read more

Everything went smoothly. Everything from the consultation to the installation. Carl came to the house looked at the A/C unit outside and the furnace in the attic. Talked to us about the systems that they set up and helped us understand which systems would work best for our home. We were lucky, and Santi and his crew were available to start working the next day. I got text messages to let me know when they were on the way and when they arrived. The crew used shoe covers on their boots and used tarps to protect the floor. They cleaned everything and explained how the system worked as well as taught us how to use the new thermostats. A very professional crew. I'm very happy with what they did. read more

My tech, Jose, did my furnace service today. He was on time, called as he got close, was professional,clean and went over the service with. I have been using Loves for years and im totally satisfied. I couldn't recommend them more. read more

Loves Air - Water Heater Installation/Repair Near Me - Salida, California

Some background, 20 year old A/C unit was beginning to show signs of failure such as fan not running at times, capacitors swapped a couple of times, low freon and trouble of cooling the house during hot summers. Worked with the Love's team on getting something up and running in a pinch and they delivered a Rheem 5 ton 16 Seer split system. I chose to replace my gas furnace for a heat pump. This made my decision easier being I have solar on the property which is paid off. Additional advancements were made such as the widening of my Air Handler, replaced all fire alarms and added carbon monoxide sensors to meet code. The team used many precautions to work safe and clean. I'm sure I had a lot of options but I elected to go with a newer unit, variable speed, the house is much cooler and the unit qualified for a tax credit. Highly recommend contacting Love's for your home needs. read more

Loves Air - Side view of the unit, it does not block the side window and still meet code. - Water Heater Installation/Repair Near Me - Salida, California

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Joe and Jose got my AC back on track today and I am so thrilled. Plus he was early and called to make sure that would work for me. I keep going over the words to write on this review but I looked back at my text message with my husband and feel like this explains it. read more

Loves Air - Text message exchange. - Water Heater Installation/Repair Near Me - Salida, California

We had Tech Elvis yesterday and he did our preventative maintenance on our unit. He was friendly, professional, helpful and on time. Could not have asked for better service. read more

Loves Air is absolutely the best! From the first call with the friendly office staff (communication is out of this world) to meeting our technician Alan, everything was seamless and professional. As suspected our compressor was shot after 25 years so Alan arranged for a same day replacement estimate. Zia Aziz, a literal superstar, came out and impressed us so much with his knowledge, generosity, and professionalism that we didn't even think about getting another bid. He's good at what he does. We appreciated the use of technology to show us side by side comparisons as well as how heat pumps work. The very next day, Dominic, Wyaat, and Manny arrived to install our new Gree rooftop heat pump with the efficiency of a well-oiled machine. The coordination with the roofing guys and the crane company was amazing. My husband who was home for the install, went on and on about how impressed he was with the team. Dominic, Wyaat, and Manny were are pros. A big thank you for patiently explaining how the new wifi thermostat works and helping to get it set it up on his phone! The whole Loves Team turned what had been a stressful week without A/C into a smooth and memorable experience. A rare, and truly 5-star operation! read more

Loves Air - Crane lifting new heat pump package unit up on the roof. - Water Heater Installation/Repair Near Me - Salida, California

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Today, I Loves Air completed my annual spring inspection and maintenance and as usual the service is excellent. I love that they take pictures of everything that was inspected and explain very thoroughly. The techs are super professional and I feel they are very honest, not trying to get you to purchase unnecessary services. Their prices are reasonable, I have been using them for several years. recommend them for any of your HVAC needs! read more

This was one of our first major homeowner purchases as a married couple and to say I was intimidated at the initial thought of installing a new system, would be an understatement. The stars happened to align just right when I picked up a flyer in the mail one day after we'd already had one local estimate and I wasn't feeling assured it was the right way to go. I texted the number and Carli reached out the next day and scheduled a technician around our busy work schedules. Our technician Carl provided a complete picture of our options when our system went down. We immediately felt more at ease choosing Love's and that's not something I would have thought goes together with this kind of purchase. Xavier's crew came out a couple days later, right on schedule. The team was courteous and professional and had us up and running in a few hours. The entire experience from start to finish by each of the Love's team members we worked with was so effortless and I truly appreciate the steps this company took to make such a large purchase, a confident one for my husband and I. read more

Loves Air - Water Heater Installation/Repair Near Me - Salida, California

Alan from Love's Air showed up on time and was friendly, professional and knowledgeable. He assessed our Ac and identified an issue and provided an estimate. Alan came back and fixed the problem a couple weeks later when I had scheduled. We were very satisfied with Alan and Love's Air as a whole from start to finish. read more

I had a scheduled tune up for the heater that Loves Air installed in 2023. I received a text and a phone call from the technician (Joe Jacob) informing me of his estimated arrival time. Upon Joe's arrival (he arrived on time), I greeted him at the door and he explained what he was going to do. He went back to his work truck and gathered his equipment. Before entering my house, he put on his "booties" to cover his work boots. Joe went on to complete his job in a timely manner. Joe informed me about a labor warranty plan that is available for a fair price. He mentioned the parts are still under warranty and it's something I should consider. I appreciated Joe mentioning this to me without the heavy sales tactics. By the way, I will be purchasing the warranty for labor. Five Star service once again by Loves Heating and Air. read more

Alan was very thorough & spent quite some testing & maintaining my system. He explained what he did & why. Great communication!

I called for service on my old AC unit. The woman at the office was very friendly and set up am appointment for the very next day. Alan showed up promptly as scheduled, and was quickly able to determine the problem. Luckily it was just a part needing replacement and even though my unit was very old, it was a part he had with him and was able to fix on the spot. Alan continued to check everything else out and answered all my questions. When the time comes for replacing my entire AC unit, I will absolutely be using Love's. read more

I was really impressed with this company, starting with the sales presentation, then installation, and then a warranty repairs call. Everybody I dealt with was very professional. The sales guy did not push at all, but had answers to all questions and definitely knew well what he was talking about. The installation crew was great - a bunch of young hard working guys, in no time solved all problems which came up during installation, were cheerful and did look like they appreciate working for this company. When a problem came up half a year after installation it was fixed the same day I reported it, no charge. read more

Had our annual maintenance visit today and appreciate the efficiency in service and their ability to easily navigate accessing the unit on the 2nd story rooftop. They took great care to clear the leaves and branches around it, and most importantly- appreciate their proactive communication to ensure we received the full services we'd already paid for (because, yes- we'd lost track of time and almost forgot). We re-upped the service plan for another year and trust Love's for all our future needs! read more

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These guys are professional and quick. Old unit wasn't blowing cold air, after being ghosted by a few places, Loves sent a tech out super quick. Mike came out, told me what I thought and set up an appointment for the next guy to give me an estimate. Carl came out next day on a Friday, told us the options and we went ahead with the system. Monday Santiago's crew came out and got it down. They were super professional and knowledgeable. Definitely recommend. read more

Loves Air - Variable speed heat pump - Water Heater Installation/Repair Near Me - Salida, California

Have been with LovesAir for about 3 years now and been very happy with the service. Technicians has always been honest and respectful, expertise on HVAC system is really showing whenever they come to the house. My service tech Joel last week proved why I am still planning to stay with them in years to come. Thanks Joel! read more

From our sales rep Matthew to our install team Don, Xavier, Alex and Aiden, all were very friendly and knowledgeable. Install team called ahead and showed up on time, asked if I had any questions before they started and got right to work. Had a hiccup with a damaged unit and they sent out a new one in no time. Newest sales ad got us a free hot water heater can't beat that. Would highly recommend Loves air and their team. read more

Loves Air - Heat pump/ ac unit - Water Heater Installation/Repair Near Me - Salida, California

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Installed a new system and they were amazing!! Great communication, pricing and efficient. We love our new system!

My husband and I are highly impressed with the professionalism and crew at Loves Air. Carl came out to our home on Saturday to assess & give us an estimate. He throughly went thru the different options and made the process easy. He was also kind enough to give a few hugs to our very curious fur baby who is a good judge of character. On Monday morning the crew showed up bright & early and got to work right away. My husband & I both work in construction so we have a high expectation when it comes to having work done in our home. Dom, David, Santi, Matt, Conner & Joe, THANK YOU ALL for the awesome work that you guys did. The workmanship, the professionalism and cleanliness all A+. We are happy to have a great working unit and I just love the new furnace setup. It's just so pretty. Everything just exceeded my expectations and I'm just grateful. I've already recommended Loves Air to a few people. read more

This is not the first time Nate has serviced our AC unit and probably wont be the last. He always provides excellent service and would 100% recommend his service to anyone. Thanks for saving us again from the upcoming summer heat. My dogs appreciate you always coming around to fix the things they chew up and break. read more

Loves Air - The dogs that did the chewing - Water Heater Installation/Repair Near Me - Salida, California

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Due to a thermostat issue, which was undiagnosed they came in and replaced a capacitor. The unit being old was an automatic decision to replace and quote 5 figures for the job. Got someone to diagnose the thermostat issue which kept the AC from not shutting off which in turn caused the capacitor to blow off. $100 bucks for a new thermostat and the issue was fixed. It's been 2 months and no issue. read more

As usual, Loves heat & air was great, i appreciate the seasonal maintenance check. The reminder call is great too. I appreciated Nathan's attention to detail & explanations. I like it that he was friendly & didn't seem to rush too much. I felt like he took time to be thorough. read more

Not as spec-ted service or quality of equipment noise dint work as they described not electrical savings as they described, and not very professionals ,I dint even got the booklets, manual books for the equipment ,I contact them many times also they use a different brand name on the heather and mention this no good response to that,and finally their workers left wrappings of burgers and left overs in my attic they don't even have the decency of cleanup. I don't recommend this people cost me over 11k this disappointed job. yes i live in Tracy ca. that's were this happened , they always say i can find your info may be a fake review well is not. i dot recommend this place . read more

Nate came out today and he was very knowledgeable of the issues I was having with my furnace, and I learned a lot. I paid for a service last year to service my air conditioner and heater . Definitely came in handy and it was a great deal. I forgot about my winter service and they reached out to me. How fantastic was that ! read more

Elvis helped me better understand how my dual zone disaster would work best. He was very patient with me and thorough in his investigation and maintenance of my system. Thank you! read more

Technician arrived on time and really took the time to provide my seasonal furnace inspection. He informed me thoroughly on the status of my unit and offered opertunities to improve the system. I've always found Loves Air to be a very professional company with qualified people. Great company! read more

Adan and crew are knowledgeable and clean employees. They explain everything thoroughly and if any further questions well I can call Loves Air. That's where it gets iffy, because trying to pay the rest of the amount my father owed was not easy. Tina was rude and unprofessional she thought I was lying about the credit card being checked on my dad's contract. It was not checked on her end so therefore they'll charge a percentage to pay with card. She could have handled it differently but she was like "oh well" kind of attitude. A company has not only need professionalism in their crew but in their customer service. If I ever need AC/Heater unit I will not go through them. My dad did and I need to help him deal with it, but I certainly will not. read more

So glad I finally called Loves. Knowing that our current unit was the original unit and was over 20 years old, we knew it was nearing it's end. After getting an estimate from another company out of town and being shell shocked by the quote, I called Loves. Their customer service rep was super friendly and they worked with my crazy schedule. The day of our appointment we met with Matt who was equally as friendly and very thorough with his explanation of the different units that would work for our needs. I appreciate it that he didn't try to upsell us into something that we didn't need. He spent time answering our questions and giving us time to consider our options. We also appreciate that they give a veteran and teacher discount which, to us, means a whole lot that they respect veterans and teachers in this way. The prices quoted were half that of the other service. On the day of install, our installation team, Santi, Anthony, Xavier and Alan, arrived on time and were very courteous and efficient. They took the time to walk us through how to use our new thermostat and provided all the paperwork for our warranty. They cleaned up and made sure that we were satisfied. We will definitely recommend them to others and we highly suggest that anyone looking to make a significant purchase in a new unit or just needing service for your current unit check them out! read more

Alan came to do maintenance on our air conditioner. He was so friendly, knowledgeable and considerate! This company has been super helpful to us every time. read more

Another great experience with Loves, they installed our unit a few years back and come every year to handle maintenance. Nick Shock was fast and knowledgable! Will return and would refer Loves to my family and friends! read more

I had and issue with my air conditioner. Chantel polite and courteous when setting up my appointment that I got right away. JOSHUA (technician) was able to diagnose my problem. He was extremely professional and knowledgeable. He was able to do the repairs. And explained everything step by step. No hidden fees or unnecessary repairs. I have been using Loves Air for my regular maintenance. They always do a great job. read more

Although we had a scheduling conflict when I called the Team was super responsive and got us on the books on the next day. Joey was our service tech he was on time and helped guide me with a question I had regarding an upgrade I was considering. Love's has been great we are super happy we chose them over the competition, they have always treated us like we are the most important customer they have for the day! read more

Nate was informative and helpful, he found my clogged drain pipe, got my ac working & even helped with servicing my system. Will definitely be a long time customer!! read more

Always a pleasure to have Loves Air in the house. Mike was out this week for our fall preventive maintenance. Communication & professionalism is best in class. Mike documenting the service with pictures and video helps us to understand the status of our system better than we otherwise would. See you in the spring. Thank-you. read more

Alan did an excellent job getting my air conditioner working again. It was a hot day and the job required some time for the repair to be done. Thank you for getting a very old HVAC system working again! read more