I will try to make this brief, but I have to share my horrific experience with Old Republic Home…read moreProtection. I also want to give a GREAT BIG POSITIVE shout out to Reid Gabrielson at Artisan Plumbing! If you have a plumbing problem in the Fort Walton Beach area, call ARTISAN PLUMBING at 850-244-4414 I have been a fan of Old Republic for many years, but I have had to work through challenges when they denied customers coverage. They always come through in the end, but it took my intervention. However, they let me down big time, this time. I am just glad it was me and not a customer. I bought a townhome in Fort Walton in April. The renter who has been there for 2 years called me saying the hot water handle was leaking in the shower. At the time of purchase, I had ordered a basic $460 protection plan from ORHP. They sent a plumber out the day after I called. He was very polite but could not get the valve out. In the process, he broke the value at the stem base, caused a water stain on my ceiling below (which was not there when he arrived) and broke the water at the meter (which I did not know until he left.) In summary: The plumber left (with the water still leaking at the valve, damaging my ceiling and at the meter) telling me they would have to remove the entire tub 'for access' to replace the valve. The tub backed to an external wall that was vinyl and I asked why they couldn't go in from the outside? He said that would be too dangerous for him. Then, later in the day, Old Republic called me and said as soon as I could either remove the tub or cut a hole in the side of my townhome 'FOR ACCESS' they would send the plumber back out. I asked if they had a plumber that could create 'the access' for me and I would pay them...but they didn't have anyone. I even called a handyman to do it, but they couldn't do it fast...Then, I called ARTISAN PLUMBING. Reid (the owner) came by at the end of his already long day (5:30 last night) and it took two hours of careful sawing and cutting, but he got the old stem removed and installed a new valve stem! All for $198. AWESOME!!! Had I called Artisan Plumbing first I likely would not be stuck with a damaged ceiling and broken meter pipe. The first plumber likely did not take the precautions needed and he broke the stem at the base. He also did not tell me the meter line was also broken. He just left and left me hanging. Old Republic left me hanging, turning the entire burden to me to try and create 'access' because their lame plumber didn't have the knowledge or tools to do the job properly. They added insult to injury by telling me they had NO PLUMBERS who could help 'provide access' even if I paid for it. CRAZY! Now I am left with additional expenses to fix a water damaged ceiling too. Thanks to Reid at Artisan plumbing, the problem is fixed and my sweet renter didn't have to take a single cold shower...now to fix the ceiling. UGH. Thanks for nothing' Old Republic Home Protection.' I will only say their name sarcastically in the future. I know to call Artisan Plumbing FIRST the next time.....

Big thank you to Reid and everyone at Artisan Plumbing! Reid showed up after hours to take care of…read moreour two toilets that have been broken for over a week because our property manager, ERA Realty in Shalimar, had failed to do their job in a timely matter. Artisan Plumbing realizes how important their customers are and will try everything they can to get that job accomplished ASAP! To facilitate getting the job completed quickly, Reid contacted my husband and requested pictures of the parts and pieces that needed repair so he can purchase them before arriving! My family and I cannot thank Reid and Artisan Plumbing enough!

The technician was very thorough in the work performed. He explained everything in detail. The…read moreprice quoted was the price paid. The work that he did was very nice and neat. We had to have work done on our lift station to replace the floats. He did a great job! We will definitely be using Cooper plumbing in the future. If you need work done on your lifting station or your grinder pumps, I recommend Cooper plumbing. 'Nuff said

Cooper did the plumbing on our new construction in 21 and 22. The workers were very nice. When we…read morestarted the project Vera Cooper the owner promised us the world. After occupancy we had two drains that leaked, I fixed those, a mixing valve that needed repairs because the beauty ring kept falling out, I fixed that and an outdoor faucet pipe sticking 4 inches past the brick I fixed that, there was supposed to be a lower faucet on the outdoor shower and shut offs they skipped those. Go ahead 4 years later I have a leaking faucet and just need the manufacturer name and model. They say they have no record of every doing the job but would be happy selling me new fixtures. Wtf. This is not the company Vera told us it was. Just a bunch of lies. They got paid, I guess that is where the customer service ends.

Decided to have a new shutoff valve for our condo installed. (Several of the condos in our…read morecollection of buildings are in need of replacements...so this was a "must do - no brainer" for us....to avoid horror stories.) Neighbors recommended Elliott Plumbing since they had used them before. So, one quick call to Elliott's home office and we were able to easily set up an appointment that suited our schedule. Workers arrived on time and originally thought "not more than an hour." (Entire building "stack" needed to be shut off so they weren't sure how quickly that could happen. But their interaction with our building maintenance crew proved amicable and efficient.) Bottom line: the job was completed in less than 25 minutes...well under/within their original estimate. And the price was in the mid-lower end of the local estimates. Highly recommend Elliott Plumbing.

This is an update to my previous review. I did not get a final bill on the day that they finished…read morebut the owner (Mark) said he would calculate the bill and would be fair on the price. What was expected to be a fairly straight forward clog took much more time than planned. They finished late Thursday and the bill came electronically on Friday. I had calculated what to expect given they had 2 plumbers the entire time, 1 plumber for part of the time and the owner for about 2 hours. The bill was about half of what I calculated. They suggested getting hydroscout (this is a high tech service equivalent to a colonoscopy in my field where they use a camera in the sewer pipe and can create a map of the sewer layout) to come out before the remodel so they can redesign the master bathroom sewer pipes (I already have them scheduled). Mark suggested placing a proper 2 way clean out. My wife prefers that I take him up on it so I can move on to other projects. By Monday, Jade had already called to set up the time to place it. Three of them had to come in and out of the house many times but they did not track in dirt or make a mess. Despite the frustration with troubleshooting the previous DIY work, the heat and multiple dead ends trying to clear the blockage, they were always friendly and positive. I really have no suggestions on how they can improve- they have mastered their business.

Jack Dollar came highly recommended to me from multiple friends and family members. He lived up to…read morehis 5 star reputation by providing professional service with a very customer-friendly attitude. I needed new pipe sweat in my shower, and he did so safely and efficiently with great skill and knowledge of his craft. He did all this for the most reasonable price in town. This man will forever be my first call for all my plumbing needs.

Used these guys before, very responsive and arrived when they said they would....I'm out in the…read more"country" so it's hard to find contractors to show up, would recommend them anywhere.

Much appreciated their professionalism and courtesy in our water leak. I would recommend them for…read moreany future repairs.

I Love Crown Plumbing we had a leak in our faucet in our backyard and when I called, she sent…read moresomeone out pretty quickly. I would say less than an hour. Tristan and Franklin showed up and assessed the situation and got to work. They were both friendly and very nice to work with. There were a few things that they were trying to think on how to do it the best way that was cost-effective and I actually enjoyed having them here. They were fun. They were Professional and they got the job done pretty quick in my mind for what work needed to be done. I am very pleased with the outcome.

Very responsive to your plumbing needs with reasonable rates. Used this business twice and am very…read morepleased. Look no further!

These guys go above and beyond to help their customers. I am very pleased with their service. I…read morehad the whole house done with new plumbing and they did an awesome job!! I definitely would recommend!

Wow I needed help with a toilet valve for insurance purposes and Joey came out and helped so…read moreefficiently that I was in awe. He also pointed out some items other people fix that could be improved upon.. from now on I'm calling Emerald Bay Plumbing!

Joe and Ethan just went way above and beyond on helping diagnose and repair a hard to find water…read moreshut off issue that they were on site at Island Paradise and after they were supposed to be already home. I really want to thank Emeral Bay Plumbing. They are a 10 out of 10.

Insanity Plumbing, Frank has done work for me several times in Niceville and Santa Rosa Beach…read more Always prompt and very reasonable pricing. He is my go-to person for plumbing professionals.

My tenant contacted them for a clog , they said it cleared and charged $250 , they pulled mud on…read morethe line so assumed a leak under slab, they cut floor and repaired iron line , I was attempting to contact the tenant to go in and view the work before paying, I was able to enter today to find that there is still a leak, they did not take pictures of the leak or the work done , I do not know if they even did the work. My tenant said when he told them the leak was still active the plumber refused to come back and look at it. I will pay the bill As opposed to filing a claim against them , I would advise to proceed with caution if doing business with this company.