Decided to have a new shutoff valve for our condo installed. (Several of the condos in our collection of buildings are in need of replacements...so this was a "must do - no brainer" for us....to avoid horror stories.) Neighbors recommended Elliott Plumbing since they had used them before. So, one quick call to Elliott's home office and we were able to easily set up an appointment that suited our schedule. Workers arrived on time and originally thought "not more than an hour." (Entire building "stack" needed to be shut off so they weren't sure how quickly that could happen. But their interaction with our building maintenance crew proved amicable and efficient.) Bottom line: the job was completed in less than 25 minutes...well under/within their original estimate. And the price was in the mid-lower end of the local estimates. Highly recommend Elliott Plumbing. read more

Elliott Plumbing Service - Main shut off valve. - Plumbing Near Me - Niceville, Florida

This is an update to my previous review. I did not get a final bill on the day that they finished but the owner (Mark) said he would calculate the bill and would be fair on the price. What was expected to be a fairly straight forward clog took much more time than planned. They finished late Thursday and the bill came electronically on Friday. I had calculated what to expect given they had 2 plumbers the entire time, 1 plumber for part of the time and the owner for about 2 hours. The bill was about half of what I calculated. They suggested getting hydroscout (this is a high tech service equivalent to a colonoscopy in my field where they use a camera in the sewer pipe and can create a map of the sewer layout) to come out before the remodel so they can redesign the master bathroom sewer pipes (I already have them scheduled). Mark suggested placing a proper 2 way clean out. My wife prefers that I take him up on it so I can move on to other projects. By Monday, Jade had already called to set up the time to place it. Three of them had to come in and out of the house many times but they did not track in dirt or make a mess. Despite the frustration with troubleshooting the previous DIY work, the heat and multiple dead ends trying to clear the blockage, they were always friendly and positive. I really have no suggestions on how they can improve- they have mastered their business. read more

Great quality service at a reasonable price! Meredith in scheduling is exceptional with understanding your project needs and accommodating those needs where reasonable. Overall would recommend. read more

Overall, our initial experience with Elliott Plumbing was fantastic. They were quick, knowledgeable, and DRASTICALLY inexpensive compared to an original quote. However, when a belly was discovered in the line that was repaired, they wanted to charge us again to correct the issue. They claim the originally repair was for a broken pipe and had no way of knowing a belly existed. Well that maybe, we also have no way of knowing if their repair CREATED the belly. Correct me if I'm wrong but if you're providing a service, it is your obligation to guarantee your work. Elliott plumbing failed to guarantee their work and that's why I would be cautious. For reference, all this happened within a mater of days. Pipe repaired Friday, belly observed Monday, report reviewed and wanted to charge us for a team to come back out to which we said absolutely NOT! read more

They don't try to cheat you! Very honest. This is the second time that I've used them. For different things. This time it ended up being something I could fix so he showed me how. Last time same thing. Both times only charged me service fee. As opposed to another well known company that managed to make things worse and cost a fortune. read more

They quickly responded to my plumbing emergency (shower leak) and satisfactorily resolved it. While the new valve they installed solved the problem, it was not as esthetic as the original (stamped metal cover) and not what I would have chosen given some additional options. However, I would call them again in a pinch. read more

Matt, from Elliott Plumbing, did a great job fixing my shower faucet & toilet. He was kind, informative & helpful. I am new to the area & am very happy to have found Elliott Plumbing! read more

The best ever. I am 78 and have had many plumbers. None better or more reliable than Elliott Plumbing.

I had a good experience with this company after my sister in law recommended them. Took them a while to get out and once they did come, they said they called me to tell me what the problem was but I received no voicemail from them. I don't answer spam calls so maybe that's what it came through as. I had to follow up or the job would not have gotten done, which also delayed the work further. You may not have this issue, but this was rental for us and timely communication and/or an email f/u if they don't leave vms would be appropriate. I do recommend them though. read more

I hired these guys for a water heater install. As it turns out,, it was the best decision I could have made. The price was fair. The crew was on time, friendly & informative! Care was taken to ensure the job was done right and in-fact, went above and beyond! These guys are the best, look no further! I am very satisfied and will call them again. read more

Hands down very fast and reliable! I had to reschedule and they were amazing. I would recommend any day of the week...great service

Daniel came out to repair a leaky tub faucet. We had received a quote from another plumbing company that was astrology and implied that it might require a major renovation. Daniel completed the repair quickly, for a totally reasonable rate. I appreciate the quality work, honesty, and rate schedule. Excellent service! read more

We got an insane quote from another company to repair a pipe in our home. Mark came out, he was super friendly, fixed the problem in 15 minutes and charged a tenth of the original estimate from the other company. Highly recommended! read more

Absolutely great! I was home alone when they came to fix my sink. The Plummer was polite and professional and fixed my broken garage disposal in about 4 minutes. When the work was done I was upstairs by myself and instead of him coming upstairs and finding me like a creeper, he called me from outside and discussed the issue. Probably there a total of 10 minutes. Love the fast and friendly service! read more

Contracted to replace the outdated plumbing with PEX in my new home. Cost $7000 for a few hundred dollars worth of material and a couple of days worth of work. NUMEROUS problems with the install. -Ran the new lines over AC ductwork without a care to what should have occurred. Had to remove and rework the AC ductwork so the air conditioning wasn't so restricted. - Destroyed the interior of my cabinets under the sinks to run the lines. Never fixed. - Destroyed the drywall running lines. Never fixed. - The water heater hookups look like they were installed by a cross eyed child with no plumbing experience. - Crossed the attic runs numerous times making it difficult to mount correctly and preventing any possibility of upgrading the attic space where the pipes are. - Visible PEX lines running to fixtures instead of using copper stub outs. - Didn't use stub outs of any kind, so the "stub outs" move and flex, instead of being a solid mount. - Refused to insulate the piping because "it wasn't needed" - Didn't clean up any mess. Left piping in the house and attic. Seriously go with ANYONE else. read more

Do not use this company!!!! I had a sewer line ran to the street to tap into city sewage. I was away when the job was done but was notified that the job was complete and all was working so I paid the 5000 dollar invoice. Once I returned I found that this company tore up my irrigation system and found the damaged pipes laying on the ground where they had dug the trench. I also found the power to my garage no longer worked since they also cut my power feed. I contacted this company a number of times toidentified the issues and was told Mark would have to call me back.I even went into there office and explained it all, but always was told they would tell mark. after 3 months still have heard nothing and I will be seeking legal help. read more

Great Service ! Quick , Puctual , and not over priced at all . During COVID I expected a longer wait than usual . I did not have to wait long though . I would definitely recommend these guys. read more

The local hardware store didn't have a small part I needed halfway through my toilet replacement, but an Elliot's plumber happened to be there at the same time and he had the part out on his truck. Elliott's plumbing saved the day and I was able to get home and finish the job. I will definitely call them first next time I need a plumber -- they are friendly, knowledgeable, and there when you need them! read more

Our rental home had serious plumbing issues. So bad we removed the bottom of the wall in the laundry room to fix all the issues. First plumbing company was terrible and the quote was in the thousands. My 93 year old father had just used Elliott plumbing and raved about the service and price and how quick they did the work. We experienced the very same service, made it look easy and stunned us with a super reasonable bill. Do not trust anyone else Elliott Plumbing will not disappoint I promise. read more

Whatever you do, do not us this company! Not only do the tech's not have the technical competency to perform service calls but the owner is unethical and a crook. My 4 year old water heater stopped working and a friend who refurbishes houses called Elliott Plumbing for me as she said they would respond quickly. They did respond quickly. As I found out later it was with a technician who does construction installation, not service calls - which requires a significantly different and enhanced set of skills. He showed up in a construction truck that was not equipment with the diagnostic or cleaning equipment to properly diagnose the problem. He cleaned the bottom of the unit and when it still didnt work he insisted that the unit needed to be replaced (appx. $1,000). I went on Youtube and discovered a 3 step, 30 second reset procedure which I did in his presence and the unit fired up immediately. The tech left immediately thereafter. Two days later I received a call from my friend who got a bill for $115 for the service call. I asked her to tell Elliott to call me direct to discuss the bill. They did not so I had to call them. The tech acknowledged I fixed it and said that if I had only given him more time (which they were billing me for) that he would have figured it out. I asked the tech "What is a fair amount I should pay for something I fixed myself?". He told me that I would have to deal with the owner. The owner did not call me, he called my friend instead threatening her that if he didnt get paid that she would never be able to use his services again. He quipped "A service call is a service call". As she is a friend I paid her the service call fee. Owner lacks professional acumen to handle this properly and directly with customer instead he chose to bully an older women with whom he had leverage. read more

Elliot Plumbing provides impeccable plumbing services at a great value. Not only did they handle fixing three major leaks - they accomplished a complete house re-plumb job in less than two days. On top of that they provided us names of other contractors who did excellent work completing the other repairs: drywall, paint, tile, masonry, and cabinets. read more

Love them. Been using them for over a decade. Honest, hard working, talented. No one is perfect, but they are close.

Received many recommendations for them but, unfortunately, we needed someone quickly for a leak from unknown source and they were booked for 2 days. But, Kathy was able to refer 2 companies. One was able to come the next AM at 9am...long story short, the next day they never came, after I called and was told they were running late ...well,, then they kept me waiting over an hour more so I called Elliott back and luckily they had a cancellation and could fit us in that morning. Well, Melody (who's great) called 5 minutes later to say they were on their way! Leak source was found within an hour of them working and they were very polite and knowledgeable. I highly recommend this company! read more

DO NOT USE !!! I had to call them 3 times to find out when they were coming and all 3 times they lied. They told me three different times over the past 2 days and have yet to show up. They never called to explain. Nothing... Finally I called to cancel and they wouldn't even answer the phone. I never got another chance to cancel and it's been 4 days and they still haven't come by or called. read more

Elliott's is always our first call, ever since moving into our Bluewater home 16 years ago. Reliable, honest, fair, and quick to respond. Used to love chatting on the phone with senior Mr. Elliott, and now we continue to have reliable great service with Mark Elliott in charge. I am still surprised by the negative review I just read posted Sept 2019- I have had numerous service calls over the years and what was described is absolutely nothing like the service I have received- at all! I just got off phone to schedule yet another needed plumbing repair (this time toilet issue) and they are always quick to get us scheduled. We have called them for leaky faucets, pipe leak, water heater, toilets, etc.... over the 16 years. There is no one else I would call or trust. I am still baffled by the Sept 2019 review (and I have no connection to Elliott's other than as a long time customer), so I would encourage anyone to do their research and ask around about Elliott's as I think you will find they are a reliable, great company. I am confident my upcoming service call will go just as well as all the others. read more