Brandon, tech with We Care Heating Cooling, Plumbing & Electric, did a service call on our heat…read morepump on September 29th. He was thorough, good explanation of what was wrong, what he was doing and listened to our concerns. I would recommend them for any HVAC issues you might have. I have not used for plumbing & electric, but believe the company's philosophy toward the customer is the best. Jordan

Trevor provided prompt, courteous and professional servicing of our new HVAC system. We've been…read more100% satisfied with the service provided since they installed the system in our hous.

From making the appointment to the plumber coming early True Plumbing was kind, patient, and…read moreprofessional. Inacio thoroughly examined the plumbing situation in our old townhome and gave me options for the clogged toilet. He started with the least expensive procedure and was going to work his way up to more complicated ones, but thankfully, the first procedure worked!! He explained everything he was doing and why and answered all my questions. He even showed me the proper way to plunge a toilet! Thank you Inacio and True Plumbing!

If there was a "Zero", that would be our rating. From initial call to invoice, to calling them to…read morediscuss our dissatisfaction. 1). We ask to Be made aware of quote prior to any repair so we could make a decision if cost to repair was more than installing new. This didn't happen. 2). What our tenant stated about the repair was not what was stated on their invoice. 3). Cost vs what was done--$$$$. 4). When contacted to discuss our dissatisfaction, nothing could be done--cost stood as estimated of which we NEVER got to discuss prior to proceeding. DONT trust their website! Dissatisfied customer!! We'll NEVER use this company again.

Big thank you to Reid and everyone at Artisan Plumbing! Reid showed up after hours to take care of…read moreour two toilets that have been broken for over a week because our property manager, ERA Realty in Shalimar, had failed to do their job in a timely matter. Artisan Plumbing realizes how important their customers are and will try everything they can to get that job accomplished ASAP! To facilitate getting the job completed quickly, Reid contacted my husband and requested pictures of the parts and pieces that needed repair so he can purchase them before arriving! My family and I cannot thank Reid and Artisan Plumbing enough!

Reid knows what he's doing and gets the job done in a timely manner. Would highly recommend for any…read morebig or small plumbing jobs! He did an awesome job on my kitchen remodel having to dig a trench in my kitchen floor to re-route water to an island and added a box with a shut off behind the fridge for the ice-maker. Did not overcharge!

First I will commend the individual that did the leak repair on my outside water hose Bib that was…read moreunderneath the vinyl siding in the rain, I can't nor will complain about that. With that said I will have to take issue with the fact that there is no breakdown of the invoice that was left for the job completion. I understand that the job took 2 hours @ $160.00 an hour... but was reported to me that the technician left my house the job site twice to go get parts for the job and mind you my house is 0.03 miles for the job warehouse. So $320.00 in labor and another $80 in parts? For a hose Bib? And two couplings? But to my surprise looking up the job it says the average cost can be between $150 to $450 to remove and replace, so I guess my only real issue of concern is that this company while doing good work doesn't give you a good invoice breakdown. And then leaving the job work site a little messy! And then I will now need to hire a siding person to repair the siding. In closing I really think it's a good idea to let your clients know exactly what they are paying for and if you leave to job for any reason to go get any and all extra parts it should not be at their expense.

Friendly, knowledgeable service. This company was recommended by a family member, and are now my…read morefirst call for plumbers. Punctual too, for those who appreciate that old school courtesy.

This was posted before and sent to them. Why has it been removed?…read more John and Gina Fryer You responded quickly, even on return visits. Our primary complaint was water leaking from sink. Apparently you didn't understand what the problem was, used unnecessary parts and spent a long time "repairing" it. Minor repairs to two toilets were acceptable. You returned to problem solve and fix it, though it was still leaking when you left. Again you said that it was suppose to be that way. After researching we found the fixture that we have, on line at Lowe's. It also had diagrams on parts and how to install it and replacement parts. We sent this information to you. You returned a third time and, after the information we sent you, had it repaired in a very short time. After the first visit you charged us $590 and had to return twice, after WE figured out what the problem was. The stopper is still not like the one in the other sink. We feel that parts and labor on the first visit would have been unnecessary if you had had the correct parts. We have never had repair service that was this unsatisfactory. We think it only fair to make you aware of our dissatisfactions, and we hope you will consider a reevaluation of your charges. John Gina Fryer

Feel Taken Advantage of. The company was nice and professional but for less than 90 minutes of work…read moreand PEX used as the solution for a house with copper piping, $780 does not add up. Parts I value at around $80 so $700 labor for under 2 hours work seems fishy. I agreed to the work so I am foolish for being so dumb as I am not a plumber. Don't repeat my mistake. Ask for a parts and labor breakdown before agreeing to service.

We hired Paradise Home Services through The Home Depot to replace our water heater. During…read moreinstallation, the technician discovered the heating element on the brand-new unit was leaking. He attempted to fix it, said it was repaired, and then left our home. Before leaving, he also gave us written instructions on what to do if the water heater started leaking again. About 13 minutes after he left, the entire unit began leaking heavily and flooded our laundry room and garage. A technician should never leave a home with a newly installed unit that was already leaking during installation. If the unit was defective, it should have been replaced or shut off before leaving. The flooding required professional remediation and repairs. The company's insurance carrier ultimately accepted liability and paid for the damage, but the situation should never have happened in the first place. We also requested installation documentation during the claim process and had difficulty obtaining it. Very disappointing experience.

We just had some significant duct work and repair to our AC system. Ryan, Matt B. and Caleb…read morediligently completed a difficult job. They were prompt, knowledgeable and personable. They also were conscientious in their clean-up. I would recommend the company. We've also used them multiple times for plumbing work and repair issues and have always been pleased with their service.

I needed 2 new shut off valves under my kitchen sink. Contacted Bud's Plumbing under the BBB…read morewebsite and within 5 minutes scheduled work to be done in 2 days. Markus called prior to arriving and was on time and very professional. He even had to remove a cabinet drawer allowing extra room for his work. Markus was very polite and paid every attention to detail, while explaining exactly the work he would be doing. After the work was completed, he cleaned up, reinstalled my cabinet drawer and made sure there were no leaks. Would highly recommend this company.

From the owner: Legendary Service since 1969…read more At Bud's Plumbing, Heating, Air Conditioning, and Electric, we believe in providing legendary service. That means delivering a quality and consistent experience with our company every step of the way. Whether you find us online, call our office or are meeting with a technician in your home, you can rely on us. We know we can provide the highest quality service and the most reliable equipment so we concentrate on your total comfort. We're available 24 hours a day, seven days a week, and 365 days of the year. For over 50 years of experience. Let our experts help you with all of your comfort needs, specializing in Heating, Air Conditioning, Plumbing, and Electric. Schedule an appointment online or call us now.

Extremely rude!! I have used them for over 10 years…read more. Reileen the office manager so rude with an attitude... I need to give my business to someone else

We had a collapsed sewer line in our apartment complex. The team of 3 gentleman (Mr. Ryan, Mr. Tim…read moreand Mr. Denys) worked 14 hours on a Friday to get the collapsed sewer line locate, excavated and repaired. We will continue to use Roto Rooter to replace our orange burg sewer pipes as preventative maintenance. Great quality of work and customer service.

Affordable was fantastic. The quality and price was great. It was raining and he was so careful…read moreto not get anything dirty. I will definitely use them anytime I need plumbing done.

From the owner: Small family-owned licensed and insured plumbing company that will get the job done right the first…read moretime. Our affordable rates and excellent customer service is one of a kind. Give us a call and let us take care of your plumbing needs today.