Dishonest marketing, Call said it was for water testing and a free gift certificate. I suspected some marketing but figured "hey if I don't want it then I've got water tested." Nope... apparently the guy that showed up expected me to listen to his 45minutes jargon as he explained how my municipal water was dangerous. I was as polite as I could as asked for a brochure but he wouldn't even let me read the brochure. On top of that his breath smelled so bad I had had it and asked him leave after about 20 mins. I then aired out my kitchen, luckily the damage was contained there. read more

Just bought my first home and knew one of the first I needed was a water purifier. Hector Favio Ovalle made purchasing my filters really easy. It was installed that same week. read more

Just know this company is slimy, dishonest misleading and selling ridiculously overpriced systems. The practice of sending a final notice postcard saying a parcel is being held is ridiculous. Any company that has to trick you into calling them is not trustworthy. They offered a $50 gift card to come show a demonstration that would last 20 min, so I figured eh what the hell. The guy was nice, but of course tried to sell me HARD on buying a grossly overpriced $7500 system and went on and on and on for OVER AN HOUR. I told him my parents had a system and it was white, he told me "oh yeah that must be ours, we are the only ones that make them in white" what bs (it is not theirs, works great and was like 1/4 of what they charge). On top of that, the "gift card" is an absolute joke and worthless. Joke of a company. Don't let them anywhere near your house. read more

So we got this 'FINAL NOTICE' of a parcel on hold... I called and it's a water filtration company trying to trick you into purchasing their systems. That said 'parcel' is a $50 dining gift card that can only be received if one of their workers can infiltrate into your home and test your waters so that they can tell you that your dirty durty waters must be additionally filtered. I'd rather filter y'all out! I'd have been much more receptive to an actual advertisement in the mail but now I hate y'all Wasting my time with these phone calls. No thank you :-) I'll be drinking my contaminated water. :) Please put me on the 'do not call' list :::) Do not mail' list :::::) read more

Nuvia Water Technologies - Scam - Water Purification Services Near Me - Corona, California

On January 23 of this year we had a Nuvia salesman come to our new home in central Texas. He was knowledgeable and informative and had assured me he had installed full systems in my neighborhood and even in my model. He told me this was an easy install and even decided where the system was going to be installed in my garage. The day the installer was supposed to come out there was a big freeze and travel was dangerous so they were unable to come out and install full system which is understandable due weather conditions. I have to call them the next week to reschedule because no one had contacted me about rescheduling. When the installer shows up he has no idea what kind of system we are getting and my wife has to prove to him what system we are getting. He installs the RO system in the sink and does not have the color faucet we had picked out. He told us he would come back out and swap it out at a later date which they never did. Then he goes to install the softener system in the garage and cant find where to tie for the system. I am told that I am going to have to move my very large heavy work bench which is no problem. I move the workbench to the location they specified. Now the unit is not going to be installed where we had initially were told it was going to go, no big deal I can live with it. I move the workbench and inform the salesman that it has been moved. I am told the install team will reach out to me and get the install scheduled and again I have to reach out and set up the install. I am out of town when the installer comes out to install the unit and again he cant find where to tap into for the system. I come home and there is a poorly patched whole in the sheet rock in my garage and a water stain around a light fixture in my brand new kitchen ceiling. My wife informs me the water line they were looking for was not where they had thought. While he was looking for a way to install the system via plumbing in my attic water leaked in my attic and came out of a light fixture in my kitchen. My wife informed the installer left and then she noticed the water luckily Nuvia called my wife to reschedule so she informed them of the situation. The installed came back and verified there was no more water leak and there was not but there was a water stain around the fixture. I call the salesman to inform him of the damage to my house. Nuvia hires a 3rd party company to come out and repair the sheet rock and fix the water damage. At this point I decide I no longer want the system and I request Nuvia remove the RO system in my sink and we can go our separate ways. I also request and email from their company stating we are terminating the contract. It took them over two weeks to come and remove the system. I inspect the quality of the removal and I find the installer had just wrapped electrical tape around a 1/4" they had to drill in my sink drain for the system. I am still waiting for a email stating the canceled contract. The customer service and communication was terrible. For a company charging eight thousand dollars for a system that in reality cost about half that through any other company out there I expected a level of service and technical ability that was not delivered in the slightest. This whole thing took over two months to rectify from start to finish and was an absolute disaster from start to finish. The salesman and the installer did not their due diligence to determine the complexity of the install and I am left with no water softener system and a brand new house that now has had sheet rock repairs and water damage. I would not recommend this company. read more

Nuvia Water Technologies - Water Purification Services Near Me - Corona, California

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Terrible experience with them wish we never bought their system. And their only solution is sending a tech for a fee of $120 waste of money and time read more

I ABHOR deceitful advertising tactics. DON'T freaking send a fake "Notice of Parcel on Hold" with USPS postage with "Final Notice" in it. Deceitful advertising, shady, and WILL NOT get my business and TICK me off. Just from that, this company SUCKS. Also, the gift card they offer comes with a caveat of their tap water checker coming to your house to give it to you. Your "parcel on hold" can't be delivered in the mail. Like really? This company SUCKS! Try something else Nuvia. Stop being shady and stop the scam like behavior. Don't want to be called a scam? Stop the deceitful advertising. read more

Mid afternoon a semi-shady guy comes to the door, looks in our windows, NEVER knocks. I get a security alert and see him on camera. He just hangs out on the porch. He writes something down in a binder and is surprised when I walk outside to ask him what he is doing. He asks if I have seen their notices about the pandemic and "the danger". No... Who are you, I ask. He explains that they are doing a service to tell us our water is very dangerous and they are just going door to door to make sure people in the area know. He said there was a notice sent about the poor quality --- Didn't I get the card they sent?? No. He offers to come into my house to test the water and so I will know, etc. Are you from the city, I ask. No, he answers. I tell him that there is no way he is coming in the house and ask him to leave. I explain that there have been robberies in the area recently and going door to door during the day looking in windows is shady. He walks away while I am still speaking to him and says sorry. read more

Same as all the other 1 star reviews - their marketing mailers are a scam. I received (for weeks) mailers saying final notice that I had a package on hold. When I called, they told me they were with my HOA and had a welcome package for me so I would schedule an appointment. They said they were sending someone to test the water to make sure it was up to HOA standards. Our representative sat in his car for about 10 minutes smoking cigarettes before coming into our house and stinking up our kitchen while downstairs. This was particularly ironic given he spent an hour and a half telling us how many carcinogens were in our water and how our kids would lose IQ points. When we told him how frustrated we were about how their marketing functioned, he said he had no idea that's how they were getting client leads. At the end of the hour and a half ordeal, he hits us with the $9500 bill for what he was selling - absolutely not. I'm sure they have good systems but I have never felt so violated to have someone's company completely lie to us just to get into our home. I hope no one else falls prey to this scam. read more

Scummy sales tactic. Scaring people with fake notices in the mail should be (probably is) illegal. At least they were nice on the phone... once I managed to get through to them (well after the "urgent 3 days" period) Update: in response to the owner's response, I'm attaching the photo of the notice (as did many before me). Please explain which part of the notice mentions anything about your company and what sort of service this is for. In other words, please point out the legitimate information on here. Also, please explain how this notice does not try to pass off as a notice from a postage or courier company (which you definitely aren't). If you are able to provide those two explanations in a satisfactory manner, I am willing to retract my statement about this being a "fake" notice. read more

Nuvia Water Technologies - Water Purification Services Near Me - Corona, California

I am very happy with our new water softener system. I knew it was to sell something when my girl made the appt. However, after Steve did his presentation and showed us what our current water is like compared to using this system we decided to get it. I am a personal trainer and body builder and my girl is a nurse practioner. We live very healthy lifestyles and I used ro have an alkaline water machine but neve hooked it up after we moved in. Steve was very professional, informative, answered all our questions and showed us how we could see money in other ways. We were having 5 gallon water jugs delivered to the house monthly and they were not alkaline. Now we have better water for our skin and laundry and alkaline water to drink and cook with in the kitchen. I highly recommend Steve and this system. read more

Nuvia Water Technologies - Our filters and alkaline water filter under the sink. Very convenient. - Water Purification Services Near Me - Corona, California

My sales representative, Hector Favio Ovalle, was very knowledgeable, professional and friendly. Jose and I are beyond happy with our new water system. We feel the difference in our every day use of water. read more

Nuvia Water Technologies - The water system. Doesn't take up too much space in our garage. - Water Purification Services Near Me - Corona, California

Deceptive marketing. I've purchased a new home and received 3 of their notices in less than a month. I didn't t realize it was the same company that I reviewed almost 2 years ago until I called. They say they aren't doing anything to be misleading but fail to inform you who they are on their mailer that is meant to look like a USPS notice or via phone when you contact them. They don't include the name of the company. I called the number, it was like pulling teeth to get information about their company. When I asked about the "parcel", they said I would receive it after someone came to test our water. I asked if it was mine and complementary can't I receive it without having someone come to my home, but they skirted around the question and continued to push that someone come test my water. So much for "no strings attached". read more

Nuvia Water Technologies - Water Purification Services Near Me - Corona, California

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Scammed into letting there sales rep in my home.. I got the postcard & called immediately. I was told I get a water test done & $50 gift card for allowing them to test the water on my new home since it's just built. LIES. Allowed a scammer in my home & tried to get me to buy their system for quite some time. & never received $50 gift card for wasting my time!!! read more

The water system is fine. The customer service is not. Takes longer then expected to have service done. They just canceled my appointment without telling me, an appointment I waited 10 days to get. If I didn't call to see why no one was here I would never have found out that they can cancel appointments with out informing the customer. What a bummer read more

I would never give my business to a company that sends deceptive postcards that appear to be from the post office, saying "Parcel Waiting", and "Final Notice". If they can't earn customers by normal legitimate means, they don't earn my trust. Think about it. If they're willing to lie in their marketing materials, who knows what they do with their water. read more

Marketing practices were shady. Tried to sell me their system for $9500 dollars and throw in 10 yrs worth of soap. Called a manager and they were immediately willing to drop 2k off the price which means they're clearly not worth 9500 or even 7500. Please don't fall for the scam and don't finance 10 yrs worth of soap. read more

Quality equipment, fast service, affordable prices. Best in the HoustonTX area. Thank you Osdward Rodriguez. 10/10. read more

This company is owned and operated by absolute shiester cheats. Starting with the super shady 'final notice' for a parcel sent in the mail (new home owner here). They claim many things and are full of shit. The water tastes like fish, they never give you the 'free' gift card that they initially promise and if you decide to return the system within the 3 day cool down period after instillation, they charge you $1000+ for removal (and of course NEVER mention that part during the sale/in house demonstration). All in all this company is trash, their products are trash and so is the owner. I plan to drag them through the mud with the BBB like so many others have, not like it'll make any difference to their practices. AVOID THIS COMPANY AT ALL COSTS. DO NOT LET THEM IN YOUR DOOR. *EDIT* I forgot, the Nuvia system requires salt every 6 months and it's up to you to buy it (never mentioned during demo/system set up). The Nuvia system itself is expensive but if you complain about something wrong in general or want to return it during the 3 day 'no questions asked return period' the owner will drastically drop the price repeatedly to try and con you into keeping it. read more

Amazing customer service, "Hector Favio ovalle" came to my house with everything ready to go, he was very respectful and asked if he should take of his shoes before entering, once the presentation started he made sure to go over points I was confused on and had a wealth of knowledge about the benefits of the water system, he explained how it would benefit the longevity of our household appliances and offered us extremely reasonable and, fair financing options for my wife and I, the installer came next day and was supper kind a respectful and got everything done before the end of the day, over all I couldn't be happier with nuvia water technologies and there employees. read more

Customer service couldn't be better! From start to finish Efren was very polite and knowledgeable. He answered all my questions. I would highly recommend using this company. They are very efficient. Their Response time was so quick and easy. Thank you Efren! read more

Deceitful company. What does this "Notice of Parcel On Hold" have to do with a Water Filtration test?! There is no parcel on hold... This is a scam, look it up. Stay away from a company with such tactics. read more

Nuvia Water Technologies - Fake notices of parcel on hold - Water Purification Services Near Me - Corona, California

I'm writing this note on behalf of our satisfaction with Hector Favio Ovalle & Hector Ezquiel Ovalle of Nuvia Water Technologies who came out to test our water on behalf of buying a new house. As first time homeowners, my husband and I are grateful for the opportunities that have adjusted our mindset and way of living. Hector's initial presentation was educational, professional, and above all else comforting. We're grateful for being in a position to make executive decisions upon what priorities are essential to our home is why we went with this company. The following day Hector Ezquiel did a fantastic and professional installation! We are also expecting our first child next year, so starting this new journey correctly by not only taking our health into account, but our future child's as well was of the most importance. Thank you Nuvia!!! read more

My husband and I had a great experience talking to Steven. He was so knowledgeable about water, and the product. When he tested - it was so eye opening! I have to say that the product seems like a fantastic value. My only feedback is the marketing cards - they made it seem like we needed to pick up a package and then weren't super clear that we'd be in a buying cycle upon the time of our appointment. Because my husband and I weren't in a mental place to invest in a water softener system (we're about to renovate our kitchen), the timing for this appointment wasn't great. If we had known this in advance, we'd have scheduled our appointment with Steven when we had the budget to move forward with a purchase. Clearer marketing would lead to more sales. read more

This review is strictly for the service that we received from James Ramert. James came to our house after i felt for the horrible marketing scheme that Nuvia use. I was ready to just send him back, but he was very patient, and spend a lot of time chatting with us about our water, Nuvia systems, and be extremely patient waiting for me to jump in and out of conversation due to my scheduled meetings. Unfortunately, we decided not to proceed with Nuvia at the moment, due to various expense that we have to spend on this new house. I'm sure there are cheaper, similar qualified products in the market, but if I decide to look for Water treatment system for my house again, I definitely will contact Nuvia, and James in particular. read more

First impression: Like many I received an unmarked postcard in the mail. It looked off but I was curious so I called. Their customer service rep was very helpful and informative so we accepted the home water test. The salesman arrived that same evening and on time. He was professional and kept his mask on the whole time. I was impressed by the presentation since it made us aware of how harmful our current water system and drinking water was. He did get a little too comfortable toward the end, but I take it as him just being extra friendly. The water system feels different, and I assume it'll take some time to get used to, but overall we're happy with the decision we made and all the long term benefits it'll bring our family and our home. read more

Maybe you should focus your efforts on marketing - Its beyond me why anyone would do business with a company that sends a misleading postcard to get someone to call so you can solicit to send a $25 welcome packet - you can't even be honest in your marketing practices - so how the * can you even be honest in your business practices? Seriously?! Who are you? BTW I read your response, clearly you aren't even astute enough to know I was being facetious! Your marketing practices are underhanded and misleading and anyone that would be dumb enough to do business with you gets what they deserve - in addition your ridiculous so called welcome.packet is $25- hardly a welcome! read more

Nuvia Water Technologies - Scare tactic marketing - Water Purification Services Near Me - Corona, California

Edward was their rep that helped me and my fiancé' decide to go with Nuvia. Really showed us how big of a difference their filters clean the water and was kind in answering all of our questions. Also fast customer service and always willing to accommodate to the customers read more

Hector Favio Ovalle was our representative from Nubia water. He was knowledgeable, friendly and professional. He answered all our questions and made the process of purchasing easy. I would recommend this company without hesitation! Ask for Mr Ovalle. I'm sure he will give you a good deal on a water softener and alkaline water. read more

When I originally was inquiring about a Nuvia RO system I asked how much the filters were and was told $80 for the yearly change and if any problems with the faucet leaking is it covered and was told yes. I had bought my system about a year ago and when I called to get new filters today,I was told the price was over $200 just for 3 filters. I also told them the RO faucet leaked and they didn't seem to care, and just told me to call back when I want the filters. I would not recommend this company to anyone or their products. If you like being lied to then buy from Nuvia. read more

Thank you for fast action and I have no problem with them. has great offers and advertising.

I have to Yelp about my Nuvia system and the assistance I received from Steve and Gil. I was quite unsure about purchasing a home system- considering the expense and it I would stay in my recently purchased condo for at least 10 years? But after researching how to make my water cleaner and softer, Nuvia is definitely they top choice! For those on the fence...don't bother with the little shower head filters. You will replace them frequently and/or forget to replace them. And if you want excellent drinking water Nuvia also puts a reverse osmosis system in your sink. No more purchasing water at the supermarket and filling our environment with plastics. Most importantly, every shower or bath you take your body is not absorbing toxic chemicals! (Personally I do mineral soaks- can you imagine sitting in a bath of chemicals? And what about bathing your kids in toxins?!). Lastly, your appliances will not be exposed to hard water- so less residue on sinks, toilets, etc mean less cleaning for you. Since my installation a month or so ago, I notice my hair and skin is not as dry and I don't smell sulfur coming out of my sinks. Steve and Gill were also VERY patient with as I weighed the pros and cons, compared systems etc. They really provided the education I needed to feel confident with my investment. And it is an investment to me, my health (I try to drink a lot of water every day) and also to my home. If I ever choose to leave, I know it is a HUGE selling feature. Last- but not least- you get a bunch of home cleaning products, shampoos, and soaps that ate green with no toxins. Thanks Steve & Gil! Stay healthy and stay hydrated! Kirsten read more

Nuvia Water Technologies - Cleaning green! - Water Purification Services Near Me - Corona, California

I'm really happy with my Nuvia water system. My rep Hector Fabio Ovalle was also the reason why I went with Nuvia. He is knowledgeable, professional and courteous.I got several estimates from other well known companies, but Nuvia is by far the best in quality and service. read more

Extremely reliable and straightforward people. Got quoted by half a dozen water treatment companies but Hector Ezekiel and Hector Ovalle made this an easy decision. Their knowledge and craftsmanship sets this company apart. Now I can stay hydrated while keeping my pipes clean (from over 500 ppm to 40ppm - system has its first flush tonight so hoping that'll be reduced even further). read more

Nuvia Water Technologies - Water Purification Services Near Me - Corona, California

Wanna hear about some BS? They send out this post card with no company name, no info, saying they have a package of yours, just call this number. Then, they say they have a Welcome Package waiting for you if you just get a free water test. What a BS sales tactic. There's no package, it's a way to scam you into calling them. Amazing that this is legal. In my opinion, you'd be a fool to do business with a company that stoops to this. read more

Nuvia Water Technologies - Water Purification Services Near Me - Corona, California

This company uses scam advertising to find new customers. They send postcards that are designed to look like they come from the Post Office. The postcards announce "Notice of Parcel on Hold" and "Final Notice." When you call the number on the card, it's just a marketing pitch for an expensive water-filtration system. Why would anyone do business with a company that needs to use scams and tricks to find new customers? This type of trick advertising should be illegal. read more

Nuvia Water Technologies - Water Purification Services Near Me - Corona, California

Melvin Mallory did a fantastic job testing the water and educating me on water filtration system.

Total scam. Make it look like there is a parcel on hold for you then try to get you to call to fall for a water scam. This should be illegal. read more

Nuvia Water Technologies - Water Purification Services Near Me - Corona, California

We wanted to acknowledge Steven C, he was an absolute pleasure to meet and do business with. He is very knowledgeable and his energy is infectious in a very positive vibe. He was very personable and very engaging. Our youngest got a kick out of the science of the disgusting water we currently versus the clean, healthy, clear water we will now have for our family.  We were very impressed and pleased with the presentation and all the benefits that come with being part of the Nuvia Water Family.  Highly recommend if you are looking into having a water system in your home. You will not be disappointed. On the contrary you will be getting a lot back in return that is not only economical positive, but it comes down to have clean, safe water for your family and using products that are safe for the environment. PS. STEVE We still have the St. Francis Statue waiting for you. read more

This SCAM should be illegal!!! Like a lot of other 1-star reviewers here on Yelp, we received a "parcel on hold" postcard from the post office (or it looked like the post office). I called the number and was told (as if it was a surprise to her) that Nuvia water had a package of water for us. Ok, do I go to the post office to pick it up? No, a technician will come out and test our water...... yeah, you can pretty much end it here. She even wanted to update our records?! So so lame, this is one of the most dishonest ways I have ever seen to try and get customers. read more