I had issues with a toilet constantly running resulting in the tank constantly having to refill. Additionally, the shut off valve, when fully closed, would allow water to continue to pass through. My home warranty service hired CM Plumbing to complete the work order. I'm almost certain the owner of CM Plumbing was the person that arrived. He arrived on time, was very positive, transparent and clear with what he was going to do, how he was going to proceed, and was very pleasant to work with. I felt safe having him in my home. I would use CM Plumbing again for plumbing jobs even if not using my home warranty company. read more

BEWARE!!!! This company works for First American Warranty. For a covered water heater Dan from CM plumbing gave me a price of $1,375.00 for modifications over and above the water heater cost? Example venting modification $195.00. The vent is new in 2017 and goes straight up from the tank through the ceiling. There is no modification!! That's just one item. Dan said he doesn't do the pricing the owner does Chris. When I called the office the girl said Chris doesn't come up with the prices Dan does? I've waited two weeks and they never called me back. Now the Warranty company said it's still under review. Now I'm getting water damage in my walls. read more

CM Plumbing was Recommend by our Home Insurance. Loved this company. From the time our home insurance company created the request on Sat 4/18/26 within 24 hours not including weekends. Christine from there office reach out first thing Monday morning 4/20/26 and scheduled us with 4 hour time frame. On Tuesday from 8A-12P 4/21/26 Casey Service Techician came on time and assessed our water heater. He gave both my husband and I his finding. Informed us they will contact our insurance what's covered and what we would decide after. Again less than 24 hours Christine got back to me via text on Wed 4/22/26 since unable to answer had a medical emergency. But as soon as I was able called her back. What our insurance covered a new water heater. Only thing not covered modification to code. Had to pay out of pocket. When we decided within a day my husband and I decide on 4/23/26 will be able to come up with the extra funds . Contact Christine to be schedule since Saturday 4/25/26 open up. Booked right away to get done. Then Service Technician Casey came out earlier than the 4 hours time frame. We didn't mine we made sure stayed home just to wait for him. Since he completed job early. My husband and I was still able to enjoyed our Sat late Brunch with each other. He completed installing our New Water Heater modified to code. And taken our old water heater and left area clean prior to leaving he given us final instruction and informed us what he did accompanied with invoice for us to sign. And if any problems just call and contact the office. WOW! Exceptional Service, VERY Professional and Highly Recommend! From office staff Christine Crystal who respond with every call I made to there office. To there Service Techician Casey very professional, informative and most important kept his words follow though. What BEST of all short wait time once we as the customers decide when to get done. Within less than a week 1st contact call to assess to approval from our insurance to job done. WOW Factor! Thank you Casey and Christine, Crystal from CM Plumbing read more

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I had one of the worst service experiences, and unfortunately, my experience seems consistent with several other reviews here. I had a toilet back up due to so-called "flushable wipes." I contacted First American Home Warranty since plumbing coverage was included with the purchase of my home, and CM Plumbing Services Inc. was sent out as the service provider. From the beginning, the plumber was not courteous and gave me the impression that he had little interest in troubleshooting or putting in the effort to resolve the issue. He told me he could not complete the work because there was no direct cleanout providing access to the toilet's main drain line. I asked whether he could simply remove the toilet and run a snake through the drain from there. Instead, he recommended modifying the plumbing by opening up the wall in my son's bedroom and installing a new cleanout. Are you kidding me? Opening a bedroom wall to address a clogged toilet before even attempting other reasonable methods made absolutely no sense to me. I told him I was not authorizing that modification. He then stated that he could not complete the work and would submit his report to the home warranty company. I was left with the exact same plumbing problem I had before he arrived. With a backed-up toilet affecting the bathroom, you would expect a plumbing professional to make a reasonable effort to troubleshoot the problem and find a solution. Unfortunately, I experienced very little concern, effort, or empathy from CM Plumbing Services. I ultimately called Rapid Plumbing Inc., and the difference was night and day. They responded quickly, were willing to troubleshoot the issue, and actually focused on solving the problem rather than finding a reason they couldn't do the work. Based on my experience, I would stay away from CM Plumbing Services Inc. I found the service unprofessional, uncommitted, and well below what I would expect from a professional plumbing company, especially one being dispatched to homeowners through a home warranty provider. read more

Dan was great! Prompt, friendly, and helpful. I had several minor plumbing issues and I wasn't sure how extensive the work was going to be. He quickly diagnosed all of them and was able to quickly address some on the spot without scheduling a second follow up appointment. read more

CM Plumbing Services was sent to my house through my home warranty company, First American, to diagnose a very loud screeching noise in our pipes whenever water was running. To their credit, the technician did correctly identify the issue as a failing pressure regulator. But that's where things started to feel questionable. I was told the repair required a "pipe modification" and was quoted $425 out of pocket. Anyone who has dealt with home warranties knows that once the word "modification" is used, First American immediately denies coverage. That effectively made the entire repair my responsibility. Instead of paying $425, I took First American's measly $50 cash-out option and hired my own plumber for a second opinion. He replaced the pressure regulator for $225 and confirmed there was absolutely no pipe modification needed. So what should have been a simple pressure regulator replacement turned into a quote for hundreds of dollars for work that wasn't even necessary. If you're assigned CM Plumbing through a home warranty, I strongly recommend getting a second opinion before agreeing to any "modification" charges. Very disappointing experience. read more

In 2023, CM Plumbing was dispatched by my home warranty company, American Home Shield (AHS), to replace my broken tankless water heater. I was without hot water for two weeks, which I wasn't thrilled about. On top of that, they charged me $882 out of pocket for "modifications" not covered by AHS. Fast forward to May 2026, I had Scott McCleod Plumbing come to do routine maintenance on the heater. Their senior tech took one look at the water heater CM Plumbing installed and told me there's a CODE VIOLATION - a tankless water heater with an N-vent was hooked up to the atmospheric B vent that runs through my 2-story house and out of the roof. Turns out, this a CARBON MONOXIDE AND FIRE HAZARD. He told me Noritz makes heaters specifically to attach to B vents and that if CM Plumbing had installed one of those in 2023, the $882 modifications would not have been needed. I came to find out that water heaters are required to be permitted by law. CM Plumbing NEVER PULLED A PERMIT. Had that been done properly this would have been avoided in 2023. CM Plumbing inspected the heater and apologized that it was done improperly, but they refused to fix it by installing the correct heater that works with my setup. Instead they offered to run a long ugly vent clear across my 3-car garage or refund me $350. They said the heater was ordered by AHS, as if that was some kind of logical defense. They installed it anyway knowing it was a hazard! So not only did they get the insurance money and my $882 in unnecessary modifications, but now I must replace their code violating, unpermitted heater at my own expense for thousands of dollars minus the $350 they offered me. After exchanging several texts/emails, I rejected their offer and gave up trying to reason with them. I am having Scott McCleod Plumbing replace the water heater to code and have submitted a formal complaint against CM Plumbing to the Contractors State Licensing Board for the financial restitution of the full cost of correction. I have also notified AHS Corporate Relations about this situation. I write this review as a warning to others - read the one-star reviews on this page and be careful of the contractors assigned by home insurance. Don't be afraid to get a second opinion, especially if they want you to pay for modifications. Check if the job requires a permit/inspection. It might save you a lot of money and heartache. read more

Had a common complaint seen in other reviews. Went through First American Home Warranty. CM was assigned to replace a pressure regulator and claimed $575 of modifications were necessary. An independent plumber indicated that no modifications were needed. If CM is assigned to your home warranty job, be cautious about their assessment that additional work is required. And the main problem they cause is that warranty company will offer a low buyout, so their uplift tactic is more than an annoyance, it leads to a poor financial outcome with the repair. They will refute this, but see the other reviews to confirm their pattern of behavior. I'd love a copy of your detailed report (as offered in your reply), the warranty company says it is a verbal assessment. read more

I put in a service request after I noticed a stain on the ceiling, indicating a water leak above. They came out that same day and fixed the leak! Very grateful for their timeliness . ​ read more

Best experience ever! Dan showed up for the job early, he texted me to keep me up to date with his ETA. Very efficient courteous and professional. Work was excellent and fast. I trust this company, they will not rip you off and the work is first rate. I highly recommend CM plumbing services. read more

On 5/15/26, I placed a call to my insurance, First American Home Warranty for a plumbing issue and they provided CM Plumbing Service who sent their tech, Dan to diagnose issue with garbage disposal. He was a skilled, professional, courtous tech who determined in just a few minutes that it was not repairable and replaced it (all within approx. a half an hour). as he had the necessary equipment in his vehicle. I would definitely use them again and highly recommend this company. read more

Sam was very professional. They showed up the next day we called. Clean, fast and professional.

The driver text prior to arriving. Did an excellent job repairing my faucet. Casey was very friendly and explained what was needed for my repair. He did a great job. I highly recommend this company. read more

These guys are a scam. Came out for a pressure regulator and said we needed an additional $575 of unnecessary rerouting of piping. Another plumber came out and said there was no reason for any additional work other than changing the pressure regulator. read more

We needed flapper replacements for our toilets that were constantly running. We also had a leak under our kitchen sink. Daniel called to let us know that he was on the way. He was very courteous, respectful and was very efficient in repairing our toilets, and also replacing our garbage disposal that was leaking. He also cleaned up and left no debris behind. We highly recommend Dan at CM Plumbing for your plumbing needs and we will certainly use his services again. read more

CM Plumbing was contracted through First American Home Warranty. They were very prompt scheduling my appointment to fix my plumbing issues. Sam was wonderful and I highly recommend them! read more

Good Customer Service No long wait for service, Technician knowledgeable and friendly. Would highly recommend......

my homeowners insurance referred me to CM Plumbing and I am glad they were assigned to replace my water heater. Chris the tech was a true professional with attention to detail. He even used blue gas tape to match the color of the gas expansion tank! Thank you CM Plumbing! read more

I placed a call through home warranty and they were at my home the next day for the service I requested. David, the tech, was extremely patient and helpful, a true master in his craft. read more

We had a backed up kitchen sink. Our technician, Sam, was prompt, knowledgeable and resolved the problem quickly. He explained everything he found and what he did thoroughly. I would definitely use them again and highly recommend them. read more

Our Tech Tylor, I believe was his name, was very professional and polite. He even did a great job working around our doggie!! He showed me his work and asked if I was pleased, which I was! Very clean, very professional, we were very happy! I don't give 5 stars often!! read more

Don't have an emergency on the weekend because they don't answer the phone so you can't leave a message or a number.

As previous customers reported. Bad experience with CM plumbing and First American Home Warranty. 6 days without water and they don't want to crawl under home to fix it. I did it, on 2 replaced knees in 5 mins. So much for using the insurance. Sad thi g they wouldn't send out a different plumber who can get their hands dirty. read more

Dan is the Man! Had some work done through my home warranty program with Old Republic and CM came through. Dan was on time literally @ 8:00 am. He was super friendly and handled everything perfectly. Super nice, too. Thank you, Brad C. read more

My warranty company assigned my shower cartridge issue to another company who did not follow through and I was finally able to have my request routed to CM plumbing. I spoke to Crystal and she has always been so polite and helpful and she got the appointments scheduled for me and Chris came out and installed the new cartridge. He also gave me some tips to reduce the buildup in our lines and also explained how to replace the cartridge myself if I needed to. CM plumbing is honest, reliable, knowledgeable and friendly. I would rather avoid my warranty company and call CM Plumbing direct! They are the best!!! read more

Another great experience with CM Plumbing! This time it was my toilet. It was making Flushing noises so I asked if Sam can come out and take a look. Not only did he take his time to check all possible reasons why it was making noises, he took the time to show me and explain what the problem was and told me that I needed the fill valve replaced. After replacing the fill valve, he showed me again how it works and answered any questions I had. Sam is so thorough and knowledgeable. He's fantastic! I will continue to use CM Plumbing for my Plumbing needs. Thank you, Sam! read more

I had a leak and I called First American and placed a claim at 6pm. Chris was at my house at 8am the next morning. He found the problem and fixed it VERY quickly! Thank you so much for the quick response and quick fix. CM is my go to plumbing company even when I have a small fix and pay out of pocket. Thanks CM Plumbing!!!! read more

Worst Company Ever. I got this company assigned by our home warranty, they came to replace the water heater, but since then the cold water comes out like boiling water, my daughter got burned with the water, the water tank in the toilet comes boiling and now the pipes in the bathroom makes a leaking noise. We tried reaching out to this company and they don't respond to us or the warranty company. read more

Service was excellent! Very courteous and professional. Prompt and quick. Thank you CM plumbing services.

Moved into our house about 6 Months ago. Found a hot water slab leak. Went through First American Home Warranty. To be honest it was a terrible experience with the warranty company. However, Chris was eventually able to come locate the leak. Although he was booked all of the following week he came back the next day (Sunday) to fix the issue. We were without water for 9 days total due to our home warranty lagging. Thankful for Chris for coming out so urgently, his professional staff and his quick and clean work. He really made this process as enjoyable as it could be. Thank you again Chris for all The help and advice! read more

CM Plumbing Services - Drywall cutouts where we re-routed - Plumbing Near Me

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CM plumbing was assigned by my home warranty. They scheduled an appointment right away. Sam from CM was very professional. He sent me a text when he was on his way which I appreciated. He fixed several plumbing issues for us. Overall, a great experience! read more

I want to say this will be our third time using CM Plumbing we have had Casey as our Tech and he has been on time , knowledgeable, friendly , and fast . They have been easy to work together with our home owners warranty . read more

Tyler came to repair my toilet. He was very professional and polite. It was a simple job but he made sure it was done well. CM called me almost immediately after I called my warranty company to request the repair. They set up an appointment for the next day. Tyler showed up on time. Communication was excellent. read more

Great quick service. Used my First American policy with them. Will call them for everything now.

The service requested was performed in very short order, I don't tend to get that quick of a response when things break down! The tech who came out was kind and everything went really well. Customer service is clearly important to CM Plumbing! Will be putting their business card on my refrigerator read more

Tyler arrived on time and was very professional and knowledgeable. He did not try to upsell any other services and solved our leaking shower inside the wall quickly and without added cost over the AHS rate. Usually, AHS use's contractors who claim something is not covered even though the AHS contract clearly says it is covered, or they claim they "have" to bring it up to code, and that is usually a lie just to get added unnecessary work.performed at significantly extra cost. This plumbing company seemed honest and trustworthy, and good value, at least to me, and Tyler gives me hope for the future. read more

We had Tyler come out to repair a water pressure valve and Tyler was very professional and kind and went above and beyond to explain everything and his prices were very reasonable too. He came out twice and the second time I had water dripping from water heater and he came by to check things out and fix the problem. Both times he was wonderful. Always on time and cleaned up after he was finished. In this day and age it's difficult to find people willing to go above and beyond but Tyler gets 5 stars in our book job well done! read more

I have a home warranty so thought it was good Ng to be a breeze to resolve a leaking kitchen faucet. Good old FA referred me to PLWR Plumbing. They stayed there would be an out of pocket cost as they had to do a modification to install a new faucet and repair the angle stop. (both are covered). I call this Bogus and reached out to CM Plumbing. Spoke with Crystal. Got a quote for repair $300. They were out the next day and fixed the issue without the so called modification indicated as needed. David was a pleasant professional plumber and was done in an hour. After 1 1/2 weeks we are again with a runnong faucet. Yay CM Plumbing. Goes to show you always question even if you have a Home Warranty. Some vendors are out there just to grab more money read more

Sam came by to fix my plumbing situation. He's very professional and showed up on time. He was able to repair the same day in under an hour and explained why I had water leaking. If you need a plumber please reach out and ask for Sam! read more

I love this company and there service and the people who work in office. They are professional and kind. Tyler is pleasant and a wonderful technician Knowledgeable in his Job. Thank you for taking care of my mom Sincerely Karen read more