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Ontario, CA

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Jonathan B.

Thank you so much it was pleasure to assist you Greg

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Sparkling Fresh Water - A 2" water softener and conditioner

Sparkling Fresh Water

(156 reviews)

I had an excellent experience with Sparkling Fresh Water from beginning to end. I worked directly…read morewith Chris, the owner, and he was fantastic. He took the time to explain everything to me in detail, answered all of my questions, and gave me a very competitive price compared with the other companies I spoke with. What I appreciated most about Chris was that I never felt like I was talking to a salesperson. He was straightforward, knowledgeable, patient, and genuinely seemed interested in helping me choose the right setup for my house rather than just trying to sell me something. I came away from our conversation feeling like he was someone I could trust. Then Mario came out to do the installation, and I honestly cannot say enough good things about him. Mario was incredible. Our installation turned out to be more complicated than expected. The location we originally thought would work would have softened the water going to the outdoor hose bibs as well, which I specifically did not want because I use that water for my trees and landscaping. Mario caught this before doing the installation. Instead of just installing it where we originally planned and moving on, he stopped, explained exactly what he was seeing, and helped me figure out a better solution. He found another possible water line at the back of the house and told me he could test it first. He even reassured me that if we cut into the pipe and discovered that the plumbing wasn't routed the way we hoped, he would put everything back the way it was and wouldn't charge me for an installation that didn't work. That gave me a lot of confidence. We tested the line, and fortunately it turned out to be perfect. Within about 15 minutes, Mario was able to demonstrate exactly how the plumbing was divided: this line supplied the inside of the house, while the other line also supplied the outdoor hose bibs. That meant we could soften the entire house while leaving the outdoor water untreated, exactly how I wanted it. Mario was extremely patient, professional, knowledgeable, and just genuinely pleasant to work with. He could have easily taken the faster route, but instead he took the time to make sure the system was installed correctly for my house and my needs. That kind of attention and integrity is something I really appreciate. Between Chris taking the time to educate me and give me a fair price, and Mario going above and beyond during the installation, I couldn't be happier with my experience. Five stars without hesitation. I would absolutely recommend Sparkling Fresh Water, and a huge thank you to both Chris and Mario!

Ladies ~ I did a lot of research before choosing a company…read morefor a water softener. I knew I wanted professionalism, great communication, an outstanding warranty, and a company with years of experience. I found all of that with Sparkling Fresh Water. Chris, the owner and licensed professional, came to both of my homes -- one located in the High Desert -- without any hesitation. He explained every detail of the installation process and patiently answered all 100 of my questions. The installer, Mario, was just as impressive. He was professional, knowledgeable, organized, and left everything spotless after the installation. I was so happy with the experience at my first home that I had them install another water softener at my second home in Chino. Ladies, with all the money we spend on clothes, skincare, and hair products, getting a water softener has honestly been one of the best investments I've made since marrying my husband. I spend good money on my hair and skin, and I noticed a difference immediately! My hair feels softer, my skin feels better, and overall it's been amazing. I truly feel like I found the fountain of youth. Five stars to Chris and Mario!

West Coast Water Filtration - West Coast Water Filtration is an Authorized Puronics Distributor.

West Coast Water Filtration

(875 reviews)

Our experience was great! Amanda came to quote the project and was very helpful in explaining the…read moreinstallation process and equipment involved. Scheduling was fast and easy! Martin, our installer, arrived on time and did a wonderful job with the installation. I appreciated how he coordinated water shutoff and testing easily with us and was quick and efficient with his installation. All the plumbing was done cleanly and professionally and he took the time to explain maintenance and operating information for the softener system. Water quality is noticeably improved and we are very happy with the result!

This is already the third time I've used West Coast Water Filtration to install a water softener,…read moreand once again they did an outstanding job. Chuck has always been friendly and professional. He personally visited my home before the installation to test the water quality and review the plumbing layout with me to make sure everything would be installed the way I wanted. Martin G and Robert did an excellent job with the installation. They installed the water softener neatly in my garage, and I especially appreciated that they took the time to install a separate unfiltered water line to my backyard exactly as I requested. The workmanship was clean, professional, and exceeded my expectations. I highly recommend West Coast Water Filtration to anyone looking for a reliable and professional water softener installation.

Waterrific - Waterrific salt-free conditioner system

Waterrific

(48 reviews)

Wow. Absolutely amazed with Ken and the wateriffic team! I spent months of time and research…read morelooking for a system that fit my needs for a large family of 7. Everything available on the market was either not big enough or over priced. Im so happy I came across Watterfic. After a 30 min phone call with Ken I knew he was the real deal. Every question I had about the tanks, the valves, capacity etc. Answered thoughtfully and with the professionlism youd expect from an expert. Ken right away built me a custom system that fits my needs and at a fantastic price. I got 4 other quotes and nobody got close to touching what Ken was offering. The install was perfect. Ken's and his teams professionalism and customer service is unmatched. I've hired many contractors before and nobody has had the customer service skills he had. I peppered him with endless questions and he answered every single one. My water is night and day difference too. This is hands down the greatest quality of life purchase and investment I made and im glad I had Ken and the Watterfic team do the work.

For those looking into softening your water, definitely consider Waterrific. Ken was super nice to…read moreschedule us ahead of schedule so we can get our soft water asap. First of all, he was super quick to respond. Within 1 minute of sending out a request, he responded right away with a call. At the end, we decided to go with the DROP city smart water, which is a conditioner and water softening system. To go with it, we also opted for the RO installation. If you have extra to spend, definitely get the RO water. It's the waterdrop x12 and really expensive if you decided to get it on amazon and install it yourself. Installation took around 6-7 hours for everything and Ken takes time to explain how to use the system thoroughly. He answered all my questions on the spot. The price was extremely reasonable as well. Not saying it is cheap, but it is a great investment for your home. I already started feeling a difference washing my hands.

Water & Postal Alkaline Water

Water & Postal Alkaline Water

(19 reviews)

Jasmine is great, she's so nice and the service is awesome. Seem like family ran business and I…read morelove it. The alkaline water is great, no strange taste or anything. Not a Ph level checker myself or PPM, so I can't say if every batch of water is certain number but I like the service here. It's also close to my current place of residence, so I'm supporting local Mom and Pop shops, like everyone else should.

Ok so today 7/27/20 I went to fill my 5 gallon container with alkaline water ($1.50/gal). The man…read morerunning the place said that to use a credit/debit card there is a $10 minimum. I decided to buy a book of forever stamps which as of today is 55 cents each or $11/book. So it should have been $7.50+$11=$18.50 right? Well I was charged $26.80. When I asked how that came to be he said that the book of stamps is $17 (because thats how much his manager wants him to charge), all this time I thought the PRC set the price of stamps. Regardless of that, last I checked 17+7.50 was still $24.50 no? How the heck did we get to $26.80? He said there is a $2.50 charge to use credit/debit. So that would've made my total $27, close enough. And FYI nowhere in the store is there a sign that says they charge $2.50 for credit/debit transactions. I ended up returning the book of stamps and writing a note saying that they owe me since he didn't know how to do a return. He says I can come by at a later date to pick up a 5 gallon bottle and just pay the difference so I basically have credit at the store, we'll see if thats honored later. My recommendations-don't buy stamps here, bring cash.

Atlantis Water Systems

Atlantis Water Systems

(2 reviews)

I had my water softener fixed by Minor Ortiz from Atlantis Water Systems in July 2024. The repair…read morewas very expensive, but I paid it because I wanted the job done right. Less than a year later, I started having issues again and reached out to get service under the one-year warranty. That's when everything started to go downhill. The first time I called, Minor gave me attitude and said he'd call me back. He never did. I followed up a week later, and while he was more polite that time, he still didn't follow through. After two weeks, I finally got a call from a woman who didn't even give her name. She told me it would cost $260 just for them to come out and take a look. When I brought up the fact that the system was still under warranty, she responded with, "Just like anything else, people charge to come out. It's not free." I'm not someone who expects free service, and I fully understand people need to be paid for their work. But the way I was treated -- from the lack of follow-up to the dismissive attitude -- was completely unprofessional. I could have used those two weeks to find another company that actually values its customers. I'm very disappointed in the lack of professionalism and customer service from Atlantis Water Systems. They were quick to take my money last year, but now that there's a problem, they don't seem interested in standing behind their work. I won't be calling them again, and I wouldn't recommend them to anyone.

Can't say enough of how good this company is. I own my own plumbing company Bobby Blue Plumbing. I…read morehave many choices of water filtration and softening systems but Mynor And his company Atlantis Water systems are by far the best. I'm grateful to have met him and I'll be buying his product for my customers because he stands behind his product. He has a hybrid water softener that is half filtration. Half softener it is a genius idea. That way you get the best of both worlds in one tank or you can get the bigger system with one tank whole house filtration the other tank water softener. He also provides great reverse osmosis water systems. He also backs up his product with a great warranty and he also helps you take care of any technical issues that you might come across. Looking forward to getting more systems from him in the future.

Lvl Up Plumbing - waterheaterinstallrepair - Updated October 2026

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