Do internet, phone, or insurance companies ever lower your rates just because you've been a loyal customer? No--they usually keep raising them, counting on the fact that most people are too comfortable to shop around. They assume you trust them and won't bother getting competing quotes. That's exactly how I feel about this plumber. The price was reasonable at first. After a few jobs, the prices were no longer competitive. The rate was much higher compared to other companies. read more

Thank you once again to Chris Kirsten and his ingenuity! We are repeat customers and our Neighbors have called on him as well! Always on time , always honest and respectful! Fixing and finding solutions is his specialty !!!! read more

Chris responded so quickly. Came at my time requested. (Not a four hour window where they show up at the last minute). Communicated thoroughly so we both understood what the issue was. When he came to the house he diagnosed it, even checked the other bathroom to make sure that was clear also. Fixed it and cleaned up after better than it was when he came. Fast, Fair, and Professional! Will call upon him again. Thank you Chris. read more

We've had Chris and his son Spencer out for several plumbing jobs over the past two years (from a new toilet to main water line fix, shower fixtures and a pipe leak) and every single time their work has been great. They are honest, reliable, on time, very communicative and consistently go above and beyond to make sure the job is done right and that we are happy. It's rare to find people who take such pride in their work and genuinely care about their customers, but Chris and Spencer are exactly that. From big fixes to smaller issues, they have approached each of our jobs with the same level of care and professionalism. We're so grateful for them and truly can't recommend them highly enough. read more

Wow I'm very impressed with Professional Plumbing. I had several questions and Chris answered them all via Yelp which was very convenient. He came and fixed our issue quickly and flawlessly. Thank you Chris!!! I highly recommend this company. read more

Chris and his son came and delivered fast and efficient service! They were both very professional, knowledgeable and worked quickly. I will definitely contact them for future needs. read more

We had a clogged bathtub and Chris at Professional Plumbing came to the rescue! So glad I found Professional Plumbing : Chris on Yelp! I requested a quote online via Yelp and Chris was quick to respond. After communicating and explaining my problem, Chris explained to me what it "should be" and that he can take care of it. Then Chris provided me with available times to come over to the house. Communication with Chris was also easy and smooth. On the appointment date/ time, Chris arrived promptly and completed the job with perfection! Chris also explained to us on what to do and how to avoid other issues. Chris provided excellent, professional, and reliable, service through and through. Thank you Chris!! read more

Chris and Spencer came out today to remove and install our water heater. We are very pleased with their quick service and great pricing! Definitely will utilize them in the future. read more

We had 2 toilets that needed replacing along with broken valves. Chris was extremely fast to reply on Yelp and gave a reasonable estimate and timeframe. His work was clean and professional. Will be using again. Thanks! read more

Highly recommend! Chris responded quickly and showed up on time. The work was completed as described and at a great price!!! Excellent service. read more

I had Chris come out to address my concern with a patio gas leak, based on his assessment, he recommended cutting and capping the lines to prevent future issues. Communication between his main office and Chris was on point and he showed up ahead of schedule. Great service, honest people, and I will do business with them in the future. Thank you! read more

The technicians were fast, friendly, and very knowledgeable. I recommend these individuals to anyone in need of plumbing service.

Second time using plumbing professionals and Chris is a godsend. Quick to respond and very fair. Work is immaculate and clean. Double checked everything and was willing to do some extra items on the spot that I requested. His son who looks like his twin works with him and does great work too! Highly recommend for all plumbing needs. read more

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Needed an irrigation leak fixed. They came out the same day and completed the work. Got me situated with new materials and now I'm good to go. No leak and even replaced my leaky hose bibs I had. I'll go back to them for all my plumbing needs read more

Professional Plumbing - New piping and plumbing - Plumbing Near Me - Riverside, California

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A very friendly and professional family business. We hired them to install a commercial sink and they did a great job so we called them again when the water heater in our house quit working. They were able to come look at it the same day and replaced it in a matter of hours. It's great to have hot water again. We highly recommend Professional Plumbing! read more

Writing this review after using this company 3 times and we're very satisfied with the service quality and price. The first 2 times were small plumbing issues (water heater leaking and under the sink valve leaking) and Chris came out to fix it with a reasonable quote. The most recent one was a major one to us, to have a full house water softening system installed. We got several quotes and at the end went with Chris again. His quote was the competitive and we do trust his work based on previous experience. We bought the system ourselves and Chris did the installation, adding bypass valves, connecting the waste water pipe properly, and cleaned up nicely. He really did a clean and nice job! We do recommend Chris no matter if you have emergency plumbing needs or regular plumbing jobs. read more

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This was our second time using Professional Plumbing. This time the service was poor. Tim came on 5/3 to give an estimate for replacing a Bathtub. He took measurements and said he would email me the estimate the next day. I still have not received the estimate read more

Chris came to our home to install my Water Filter/softener system. He is friendly, the ultimate professional. He very knowledgeable and help me with all my needs. Very clean detailed installation. He even gave us excellent advice on other items we're looking to have done. Professional Plumbing is a amazing company TOPSHELF ! We highly recommend calling them for any plumbing needs. Thank you again Chris read more

Professional Plumbing - Springwell whole house softener/filter with UV water - Plumbing Near Me - Riverside, California

I would highly recommend Professional Plumbing! We were looking to get an undermount or drop in sink and faucet replaced. Chris quickly responded to our request and provided a quote. He came out for a free estimate and went above and beyond trying to help us figure out what size sink we would need. It was a challenging task. Unfortunately, we were unable to find the correct size for the sink we originally wanted, therefore unable to use the services. But if we ever need any other projects done, we will not hesitate to contact them. Thank you again, Chris! read more

Called professional plumbing to help install a new toilet and look at a few other things around our home. They provided great customer service and detailed information about their recommendations. Received quotes in a timely manner. read more

Had a plumbing issue Friday night which required me to shut off the water to the house. Fortunately Chris with professional plumbing was able to offer a appt late morning the next day. He was early, fixed the issue much faster than expected, professional and provided valuable information in regards to my plumbing set up. I recommend Chris and his team and will be a returning customer or any future plumbing issues! read more

Left message for service on Saturday, got call back the following Monday scheduled checkup the next day morning. Tim the tech came on time get the problem fixed fast and reasonable price! Five stars work! Well done!!! read more

Professional Plumbing - Receipt/invoice - Plumbing Near Me - Riverside, California

My shower faucet broke last night and water would not stop coming out. I could not get anyone to come out and the earliest I could get someone to come was the next morning. Which worked in my favor. I was able to do my research, check licenses, insurance, and reviews. First thing in the morning I called and unfortunately had to wake Liz up. She set the appointment up with Tim for 8:30am. Tim called before he arrived and asked what the problem was. There is a charge for the initial diagnosis. After checking the problem, he explained to me the problem and quoted me a price for labor, parts which also included the initial diagnosis charge. Seemed a bit pricey, but I would rather pay for peace of mind. Tim wore booties inside my house and he even unclogged my drains. Would definitely use again! read more

Chris came out and did a thorough analysis on the situation. If I could give him more stars I would. He is personable, offers options pros and cons. I wanted to add a shower to a 2 pc powder room (the model home showed it as an option). I thought it would be straight forward since I had the space. Ultimately, without breaking through cement it wasn't feasible. I will keep Chris on speed dial for all my plumbing needs. He is an honest plumber! read more

My burner had gone out on my water heater. I messaged Professional Plumbing that night and got a response within the hour that someone could come the following day. Tim told me I should check on the warranty to see if I can get the burner for free. So I called the company and was able to get the part and had Tim come back a couple days later to install it. He also flushed my water heater and was done within an hour. I'm very happy with the fast, friendly customer service and will definitely use them again in the future. read more

After reading the Yelp reviews I decided to call Professional Plumbing for my clogged toilet and shower in my master bedroom. I called and Liz answered and took my info down and gave me a time frame on when Chris (plumber) would be calling me back. It was well within the time frame and he told me he would be at my house within 30 minutes. I was at work so my adult son opened the door for Chris who then after inspecting my restroom he called me and gave me an estimate which was reasonable and fair. An hour later Chris calls me and tells me he already unclogged my restroom and replaced the wax ring as well. I highly recommend Professional Plumbing!!! read more

Where do I even begin? I had Tim out last week to fix a slab leak. He's an artist and I couldn't be happier with the job he did. This week I had Chris and Spencer out to fix a garbage disposal and install two new shower/bath kits. These are guys are great! If you need an honest plumber, call these guys! read more

Chris is the MAN! I had a whole house tankless water heater installed by him in 2019 and he did a spectacular job! Super clean install and the unit runs flawlessly! Above all else, he is a super charismatic, genuine man. I remember him speaking about his amazing family and kiddos... and now that I'm a new dad (2mos old) I strive to be a dad like him! (We just gotta pop out a few more ;) Fast forward, I need another job done, and low and behold, the guy is super punctual, answering every message with professional kindness that one would only expect from another... no joke, all these 5-star ratings are definitely because of him... Chris, I salute you! I'm so happy to see people like you succeed, you deserve it! Lost my phone shortly after and so this review is long overdue, I'm glad I found you again, will continue to contact you for decades to come. I'm glad your kids will keep you young and strong ;) read more

Very friendly, fast & clean. That's good old plumbing service. I needed a tub faucet replaced. Another plumber (also here on Yelp with 5 stars ! how the heck did he get 5 stars?) wanted to OPEN MY WALL and change the type. He thought I was stupid. I went with my gut and hired Professional Plumbing. Good job. No opening wall and letting me financially bleed. He just needed to extend my pipe (looking out of wall) because my new faucet was a little short. But no ripping of, honest explanation and I am thankful for honest people. Highly recommended! read more

Chris was available to help me out in an emergency! He arrived on time and was super friendly and professional. I would definitely hire and recommend Professional Plumbing if ever needed in the future. Kathy H read more

Kitchen sink was clogged Tim and Chris used snake 6 time to clean it out, used camera to see what was going on and never gave up until it was cleaned! Chris and Tim did a fantastic job! I would highly recommend them! read more

Chris and his son were very responsive to my needs. I requested a quote and they got back to me in minutes and were at my door in a couple hours. I am sure they could have came sooner too which is even more impressive! They came to my door and had covers for their boots which I didn't mind if they had on or not but they insisted. They diagnosed my issue and went to work. Were in and out in about 45 minutes. They communicated everything they were doing and left me confident that the issue was fixed. Part they used for the repair also came with a warranty which was nice! Great customer service, fast work and an amazing team! Thank you for the speedy repair! read more

Our kitchen garbage disposal was plugged on a Sunday night which was distressing. We called Professional Plumbing and Chris the plumber, who by the way is the nicest, most professional plumber we've ever had called and had our sink fixed within hours on Monday morning. Having a plumbing issue is stressful but it helps when you get a plumber who comes in and fixes your issue quickly and efficiently with a smile. Thank you Chris...this family appreciates you very much. read more

Chris was great. On time, professional and courteous I would recommend professional plumbing for your needs read more

If you are looking for someone honest, punctual, knowledgeable, and friendly then contact Professional Plumbing! We highly recommend them. We will definitely be using them for all our future plumbing issues. Our water heater needed to be replaced, so I called Chris. He immediately returned my call and was able to complete the job within the same week. After initially dealing with our home warranty company, we decided to go with Chris because we trusted him (he serviced our house in March of 2020). We are so glad we chose him instead of the plumber our home warranty company sent out. Thank you Chris! Invoice # IE 10891 1/9/21 read more

We have used Professional Plumbing IE several times and I can't tell you enough how much we appreciate Chris! He's approachable, HONEST and cares about his customers! Just an all around amazing guy. We need more of him in our lives. So glad he's training his son Spencer to be in the business also. If we ever move I would seriously pay for him to come and wouldn't ever use anyone else. Thank you Chris!!! p.s. He changed our water heater, fixed a slab leak and changed all the valves in the sinks and toilets! read more

My second time using them. Had the same gentleman help me out, Their response time and workmanship are outstanding. Thanks again!

The lady who answers this phone line, Liz, is really really unprofessional. Both my husband and I have called and she is just so rude and has zero customer service. Really off putting enough to not want services read more

Called Chris for a kitchen sink and faucet replacement. His price quote was very fair. He showed up on time and was very professional Great work quality and actually helped me with another issue that I had with my bathroom Definitely recommend and will be calling for all My future plumbing needs read more

Call at noon on 9/16, price range was given by the phone. estimate time of between 3 to 5 pm on the same day. Chris came out early to check the drain at 2:30 pm. Job completed around 4 pm. Price was reasonable and service was excellent. Will definitely use Professional Plumbing again. read more