1. Plumbing Matters Rooter & Plumbing Services

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Riverside, CA

Plumbing Matters Rooter & Plumbing Services

5.0 (322 reviews)
Open • 6:00 am - 6:00 pm

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10 minutes

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100%

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Matt with the "root" of the problem.
John W.

Called Plumbing Matters yesterday afternoon about our downstairs toilet and gave them a detailed description of the problem. They got back to me within the hour with clear pricing options based on what they might find on site, and we scheduled service for this morning. Matt showed up on time and texted when he was on his way. He got right to work, pulled the toilet, and immediately found the issue: some kind of weed/root had grown up through the drain line. (See photo.) He had everything he needed on the truck, fixed it, and even replaced our seized old toilet bolts at no extra charge. Clear pricing options for the beginning and great value for the price. Super clean, professional, prepared, and honest. Can't recommend Matt and Plumbing Matters enough.

I contacted Plumbing MATTers Rooter Plumbing Matters due to a clogged kitchen sink. Matt responded quickly and provided an estimate for the job. He came out within about 90 minutes and tried snaking the trap and determined there were further issues. He then ran a camera down and discovered that a pipe was broken, showing me the video as he checked. Matt gave me three different options to address the issue and advised on each aspect of each option. After I pick my option, he returned the next day and proceeded to do the job. Although he estimated the job may take two days he was able to complete it in one. Matt and his technician kept me advised throughout the job on what was going on and even showed me the broken pipe after they pulled it up. They were very professional and their price was very reasonable. They also did an excellent job on the cleanup. I had tried several plumbers and by far Plumbing MATTers has been my favorite one. I've already created a contact with their information on my iPhone in case I need to use them again. I would highly recommend them if you're looking for a plumber.

Old stuck valves
Michele N.

My washer stopped working and I had to buy a new one. The water valves were old and stuck in place. I couldn't have a washer installed until that was fixed. I put in for pricing and availability. I got an immediate quote that was incredibly reasonable. Giovanni came out in less than two hours. He got the old ones out and new ones in very quickly. He explained everything that was done. He tested everything out and we were good to go. He was very friendly and professional. He even asked if there was anything else we needed him to look at while he was here. At the end, the quote was the final price. Highly recommend!

Crushed piping from massive tree roots growing underneath and along the irrigation drain.
Heather V.

This was by far the best experience I have ever had with a plumbing company. Their customer service was impeccable from my very first interaction via yelp messaging until my very last interaction when the job was completed. Matthew P. came out and was a very knowledgeable and confident technician. He explained everything they would do to try to clear up our drainage issue and possible scenarios that could arise and how they would address them. He was very thorough in his explanation and the initial quote was very reasonable. Once the work was started he kept me updated with phone calls, texts and pictures to let me know what was causing my problem and how they were going to fix it. This level of communication was continuous through the 2-day project which I very much appreciated. More work was necessary than initially expected, but once again additional costs were extremely reasonable. Matthew was always kind, professional and well spoken. I feel very lucky to have finally found a plumbing company I can trust who I know will get the job done right at a price that isn't affordable. I will definitely hire them again for any future plumbing needs. Thank you Plumbing MATTers Rooter for making this experience a positive one. I am a customer for life.

Repaired line for shower.

I had a main water copper leak in the ceiling. Marcelo came and saved the day. He covered the area and was really cautious about keeping everything clean. He also changed a toilet flange for us. Marcelo is a hard worker and a capable plumber.

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Reviews are overwhelmingly positive. Customers highlight the professional, knowledgeable staff, prompt response and scheduling, and clear communication. Many also note efficient, high quality work.

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3 months ago

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4 hours ago

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11 hours ago

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1 month ago

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13 days ago

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1 month ago

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3 months ago

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30 days ago

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5 months ago

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3 months ago

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3 months ago

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1 year ago

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9 months ago

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3 months ago

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10 months ago

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10 months ago

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2 months ago

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10 months ago

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1 year ago

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6 months ago

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3 months ago

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2 months ago

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6 months ago

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3 months ago

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8 months ago

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9 months ago

Requested a whole house repipe through the slab and they were very responsive and cane out right away to provide estimate.

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1 year ago

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6 months ago

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1 year ago

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7 months ago

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1 year ago

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4 months ago

Giovanni did a great job cleaning out our sink! He was very knowledgeable and great. He came on time

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10 months ago

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4 months ago

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10 months ago

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10 months ago

Great service! They were responsive, available next day, knowledgeable, and were able to get my drain fixed.

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2 years ago

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Page 1 of 9

Plumbing Matters Rooter & Plumbing Services Reviews in Other Languages

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Review Highlights - Plumbing Matters Rooter & Plumbing Services

“Kevin is super patient, answered all of my questions, very knowledgeable, and made sure all the work was done properly.”

Mentioned in 28 reviews

Read more highlights

Plumbers Incorporated

Plumbers Incorporated

(152 reviews)

The communication with the company was subpar, especially making the appointment for them to come…read moreout. The person who I made the appointment with was not very urgent when I said my toilet was actively leaking... it also sounded like she was having a conversation with someone else and was laughing... it was Friday morning (I put in the request Thursday with my warranty company) and she said the first available was Tuesday... when I mentioned again that my toilet was ACTIVELY leaking, she checked again and magically a Monday morning appointment time opened... but that was still days away with water running out of my toilet... I turned off the water myself and just hoped it would be okay until Monday. However, the person on my dispatch call this morning (I wish I remembered her name) was very kind and able to give me an eta of where I was in line so I could plan a little better for my morning. She was professional and attentive. She gets a 9/10. Then, the tech Keith came and was very kind and professional. He came in. Took a picture of the area, got straight to work in identifying the issue from the information I gave him. It ended up being a simple issue of tightening the bolts on the toilet down, however, we're in the middle of selling our home and didn't want to take any chances on a bigger plumbing issue. He left the area as clean as when he got there and checked the toilet a few times to make sure that was the only issue before leaving. He gets 10/10 for service. Before leaving he said if something else happens, I have 30 days per company policy for them to come back if they missed anything. We used our warranty service, First American, so we didn't have a chance to use anyone else. But I did have a good experience once past the original booking person. They really need to give her a lesson on professionalism on the phone. Why was she having a conversation and laughing while I was trying to make an appointment? Anyways, ask for Keith if you have a choice!!

What a joke of a company. This company is as bad as they come. The only reason they get business is…read morebecause they are connected with national home warranty companies. For what should have been a $250 repair, Allan Graber tried to charge us $3,200. This business should not be operating. It's a shame how they are still around

Cross Plumbing

Cross Plumbing

(229 reviews)

Michael, who coordinated a kitchen sink replacement for, is exceptionally friendly and…read morecommunicative. He didn't even mind playing phone/text tag with me and my spouse. He is very knowledgeable, asked all the right questions, and was willing to help us pick out the parts we wanted and needed for the job. His price couldn't be beat - or even nearly matched by other plumbers we consulted. The first estimate was the final price - almost to the dollar ! Jason, his onsite plumber, was polite and an amazingly driven and diligent ! He explained every step to me, showed me what needed to be done, and made extra improvements. Of course the new sink/faucet is a big improvement, but Jason also made sure to secure all piping, made an extra trip to a home goods store for a part that matched the unit, and just made absolutely sure we were 100% satisfied with the job! And he even seemed to enjoy the work! Cross Plumbing clearly gathers a great little community of plumbers who love their job. What a great find for us!

Contacted Mike to do some work on some hose bibs. He was recommended by another business owner I…read moreused for another project. Ended up needing to replace the regulator as well. Informative and was able to answer all my questions. Gave me upfront and fair pricing. His worker Eddie arrived the same day and was quick and efficient. Explained and answered all my questions. Highly satisfied and will contact for my next plumbing project!

SOS Plumbing and Air - Water Heater SOS Technician

SOS Plumbing and Air

(148 reviews)

Kevin is amazing to work with. Explains everything clearly, thoroughly diagnosed the problem before…read moredoing any fixes, and even negotiated directly with our landlord to get the best fix for us. They ended up re-piping the entire home and they did a great job. There was a small miscommunication on timing of work and Kevin apologized profusely and took full responsibility for what ended up not being a big deal. Would highly recommend Kevin and his team.

This was by far the worst plumbing experience I have had. AHS home warranty hired them to come to…read moredo a simple snake job. My shower got clogged with hair. I had to tell the plumber how to do his job. He takes his screw driver and starts trying to push down on the drain and stabbing it. He says I have to go through the drain because of the p trap. No snake is going to fit through there. It's a small opening. Every plumber I know goes through the over flow to snake it. He finally does what I suggested and magically he gets the hair. My drain is free. I decide to double check his work and look at the pipes through my access panel. Lo and behold now I have a leak from his screw driver stabbings. He comes back and tells me this happened because it's old and illegal? WTF are you talking about? Everything was good until you Fd up. He wants to charge me 300 to replace the tub stopper and 1200 to replace the pipes in the leak he just caused!!!!! We are not in the same world. I told him no thank you! Do not use this company!!! They will cause you more problems, don't take accountability and will double charge you for their mistakes!!!

Jim & Sons Plumbing & Rooter

Jim & Sons Plumbing & Rooter

(263 reviews)

Stephen, the plumber that helped me out, was very transparent from the beginning and walked me…read morethrough all of the issues that was going on with my plumbing. He discovered a slab leak and listed several options. He is probably one of the most "real one's" there are out there. He does not just come to do a job, but genuinely cares about each of his customers. He tries to establish a relationship with his customers by making it feel like he is taking care of a family member. He tries to get to know you and is willing to hold a conversation with you and hear you out. Plumbing issues can be very expensive and Stephen is sensitive to that. It is never a great time to get plumbing work done, but Stephen is there to talk with you, hear you out, and just be someone who genuinely cares about the customer. I will be using Jim and Son's for any plumbing needs in the future and I highly recommend them to anyone. I wish I remembered the name of the other plumber that helped him out during the job, but he was awesome as well. Again, he understood the importance of customer service and making sure that customers are left with a great experience in addition to getting the work done. 6/5 stars if I could.

I was really stressed out trying to figure out a water leak coming from my slab foundation. I…read morecalled a company that came out and tried to scam me. That's when I searched for a local family owned company that Had good reviews. Jims was straight to the point. Stephen came out and methodically figured out what pipe the leak was coming from. He showed me proof and explained it to me. It was under the cement slab in our garage. I was not happy about the possibility of tearing out concrete. He suggested running the pipe above ground where it would be accessible. He rerouted the line and used materials that saved me money. Instead of taking several days, it was done by lunch. I cant say enough good things about these guys. They really helped me out of a scarey spot. I highly reccomend them. They are ethical, honest and don't waste time. I owe them my thanks.

All City Plumbing, Air & Electrical - All City Plumbing, Air & Electrical

All City Plumbing, Air & Electrical

(4.9k reviews)

I had a great experience with All City Plumbing & Air, especially with Johnny, the technician who…read morecame to my home. Johnny was very kind, patient, and professional. He took the time to carefully look around and figure out what was causing the problem instead of rushing through the job. I had contacted other companies before, but it was sometimes difficult to understand their explanations, and I didn't feel like I was getting clear answers. Johnny was completely different. He explained everything clearly and patiently, making sure I understood what the problem was and what my options were. I also really appreciated that he explained the cost upfront and let me know about things I wasn't aware of before starting the work. There were no surprises, and I felt comfortable knowing exactly what was being done and how much it would cost. Johnny was not only knowledgeable and professional, but also very kind and easy to talk to. He answered all of my questions and made sure I understood everything. I'm very thankful for his help and the way he treated me with kindness and respect. I would definitely recommend Johnny and All City Plumbing & Air to anyone who needs plumbing or air conditioning service. Thank you, Johnny, for your excellent service and for taking the time to help me understand everything!

I highly recommend Gabe Smith and All City Plumbing. Gabe is extremely knowledgeable, highly…read moreattentive to detail, and delivers outstanding quality work. From the start, he took the time to explain his entire process in detail so I could easily understand exactly what he was going to do. We hired him for a significant amount of work, and he handled all of it flawlessly. He replaced our kitchen sink, garbage disposal, and the angle stops around our bathrooms. He also installed a brand-new water heater, a Flow Tech anti-scale system, and a thermal expansion tank. Additionally, he replaced the main faucet and pipes connecting our house to the city water supply and successfully fixed our home's water pressure, which had been running dangerously high. What truly sets Gabe apart is his customer service. He is incredibly friendly, attentive, and kept in constant contact throughout the entire project. He is completely transparent and never acts like a pushy salesman; he simply assesses the issue, states the exact cost to fix it, and gives you the space to make up your own mind without any pressure. I would absolutely hire Gabe Smith and All City Plumbing again.

Plumbing Matters Rooter & Plumbing Services - plumbing - Updated October 2026

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