We had an emergency flooding issue in our backyard and had no idea what caused it. We contacted Top…read moreTier Plumbing & Air and received a quick response and fast scheduling for a house call. Anthony Canez arrived at the scheduled window promptly, communicated clearly, and was professional throughout the entire process. Not only did he quickly diagnose the issue in our yard, but he also walked us through every step of the diagnostic process. As first-time homeowners, we were not familiar with all the reasons why the backyard would flood. Anthony took the time to teach us about our irrigation valve and watering system--how it works, why certain parts needed replacement, and even where our emergency water shutoff is located for future situations. After the (reasonable) estimate was generated, Anthony picked up the necessary parts and completed the repair efficiently. What could have been a stressful situation turned into a complete master class in backyard irrigation for my sister and I. We're grateful for the timely help from Anthony and Top Tier Plumbing and Air, and would recommend them to anyone in need of plumbing services!

Fast and great service! Frank was amazing and even helped clean up the mess I caused . Next time…read moreyou have a plumbing problem save yourself and call Top Tier.

Best service I've had in a long time…read more Thank You Nolan Sorry it took me so long to post this

Tenant reported garage disposal stop working so I immediately requested a fix the for owner. One…read morestop was prompt and since it 'FREE' estimate , I didn't think twice. Tech went as scheduled and told me he did a quick check at the unit and then to the electrical panel. And said now if he needs to go into diagnosis, it will cost $175 , and either he can fix it OR that $175 will be used to swap a new unit at $4xx. Since I'm remote, I can only agree to it to move forward. 10mins later, got a call from the tech saying, "there are good and bad news! Good news, the unit was indeed completely fine and it's working alright. The unit was slightly "UNPLUGGED" from the outlet and it works perfectly after I plugged it back in. Bad news, the $175 is due. " I appreciate that the "diagnosis" save me hundreds instead of replacing a fully working unit, but I would have thought the first free initial check should have looked at the connection in the first place. Definitely feel a bit rip off BUT they did give me a small discount in the end. I'm not expecting free work BUT $150 to get someone out to plug it back in? Is that the norm?

5 Stars | Exceptional Service from Thomas!…read more I cannot say enough great things about Thomas from All-City Plumbing! Don't let his youthful appearance fool you, this young man REALLY knows his stuff! His knowledge, professionalism, and attention to detail were impressive from start to finish. Thomas took the time to explain everything thoroughly, walking us through the entire process and actually showing us what he was doing along the way. What stood out to me the most, however, was his patience and kindness toward my mother. My mom is older, so I was there to help catch all the technical explanations and break things down for her. But Thomas went above and beyond! He took his time, never made her feel rushed or confused, and explained everything in a way that she could comfortably understand. He spoke to her with such kindness and respect, and that meant more to me than he probably realizes. It's one thing to be knowledgeable in your profession, but it's another to have the patience, compassion, and people skills to match. Thomas has ALL of those qualities! All-City Plumbing has definitely earned our trust and future business. We will absolutely be using this company again, and you better believe we'll be requesting Thomas by name! Thank you, Thomas, for not only doing your job well but for treating your customers like people who genuinely matter. That kind of service deserves recognition!

I had a great experience with All City Plumbing & Air, especially with Johnny, the technician who…read morecame to my home. Johnny was very kind, patient, and professional. He took the time to carefully look around and figure out what was causing the problem instead of rushing through the job. I had contacted other companies before, but it was sometimes difficult to understand their explanations, and I didn't feel like I was getting clear answers. Johnny was completely different. He explained everything clearly and patiently, making sure I understood what the problem was and what my options were. I also really appreciated that he explained the cost upfront and let me know about things I wasn't aware of before starting the work. There were no surprises, and I felt comfortable knowing exactly what was being done and how much it would cost. Johnny was not only knowledgeable and professional, but also very kind and easy to talk to. He answered all of my questions and made sure I understood everything. I'm very thankful for his help and the way he treated me with kindness and respect. I would definitely recommend Johnny and All City Plumbing & Air to anyone who needs plumbing or air conditioning service. Thank you, Johnny, for your excellent service and for taking the time to help me understand everything!

Stephen, the plumber that helped me out, was very transparent from the beginning and walked me…read morethrough all of the issues that was going on with my plumbing. He discovered a slab leak and listed several options. He is probably one of the most "real one's" there are out there. He does not just come to do a job, but genuinely cares about each of his customers. He tries to establish a relationship with his customers by making it feel like he is taking care of a family member. He tries to get to know you and is willing to hold a conversation with you and hear you out. Plumbing issues can be very expensive and Stephen is sensitive to that. It is never a great time to get plumbing work done, but Stephen is there to talk with you, hear you out, and just be someone who genuinely cares about the customer. I will be using Jim and Son's for any plumbing needs in the future and I highly recommend them to anyone. I wish I remembered the name of the other plumber that helped him out during the job, but he was awesome as well. Again, he understood the importance of customer service and making sure that customers are left with a great experience in addition to getting the work done. 6/5 stars if I could.

I was really stressed out trying to figure out a water leak coming from my slab foundation. I…read morecalled a company that came out and tried to scam me. That's when I searched for a local family owned company that Had good reviews. Jims was straight to the point. Stephen came out and methodically figured out what pipe the leak was coming from. He showed me proof and explained it to me. It was under the cement slab in our garage. I was not happy about the possibility of tearing out concrete. He suggested running the pipe above ground where it would be accessible. He rerouted the line and used materials that saved me money. Instead of taking several days, it was done by lunch. I cant say enough good things about these guys. They really helped me out of a scarey spot. I highly reccomend them. They are ethical, honest and don't waste time. I owe them my thanks.

Amazing service, great price. On time. Courteous technician. Would highly recommend. Went above and…read morebeyond.

MARCUS arrived to my home impeccably on time estimated from polite text I received from…read moreheadquarters. MARCUS greeted me, and began asking my questions I needed from him promptly, professionally and with a smile. My water heater was aged, and he was able to replace it with a new one on the spot! Took less than 2 hours, (my neighbor had hers replaced 2 weeks ago, guy was there 4 hours), cleaned up an and pleased to say it was a wonderful experience. Thanks, MARCUS!

The plumbers arrived promptly, were super professional, and fixed the issue in no time. Friendly,…read morecourteous, and didn't leave a mess behind. Highly recommend for any plumbing needs - they'll definitely earn their pay!"

there no value to speak of. Matt did a good job,but when he turned off the gas outside and turned…read moreit back on the heater would not work! . before he left I asked him to check everything to see if the gas on all the appliances. He said that there fine. The wall heater did not work. Called that night about the problem they said they would send someone out. The next day they sent Daniel out to check on the heater. Got at our house after dark and had an attitude. After several attempts to start the heater we had words .It would not light because there was no gas . My wife asked him to leave and that was our contact with the business.

I did my research and looked at all the reviews on Yelp. This company seemed to have the most…read morepromising results with the best pricing and the best work. Sure enough, they delivered. I'm so thankful I went with them. Initially they said their schedule was full and couldn't service. I was so bummed. Luckily they had a last minute cancellation and they fit me in the next morning. There was a little miscommunication (mostly on my end) and just a simple conversation with him, it was fully taken care of. This is absolutely the company and person you want to work with to fix your heating and air needs. I hope they stay in business forever with this same quality so I could come to them when I need them. They provided a window time frame of when they'd arrive and they came in the beginning of that window. I love that. Didn't wait until the last 10 minutes to arrive and have me sit around the first few hours. Our AC wasn't blowing cool air so they helped change the capacitor and even suggested an outdoor condenser cleaning and took care of it all. No diagnostic fee to pay before coming out! Appreciate no upselling. No hidden fees. Not money hungry. Just an honest guy trying to help others and make a living. Best way to do business, in my opinion.

I hired Michael from Schneider Heating and Air for our HVAC tune-up, and I couldn't be happier with…read morethe experience. He was one of the few who responded quickly, and his pricing was competitive. I specifically requested that he come out personally, and he arrived right on time. Michael has such a great personality. He is very respectful, friendly, and efficient. What really stood out, though, was how honest he is. He didn't try to upsell us on anything. Instead, he took the time to explain how to properly care for our unit so it runs smoothly and lasts longer. That kind of genuine advice is rare these days. I've already recommended him to family, friends, and neighbors. We've officially found our regular HVAC guy. Thank you, Michael for making the whole process easy and stress-free!

have used them for years. donell is the usual tech and he does great work each and every time.read more

This man is an honest smart hard worker! I called because my husband and I just purchased a new…read moreRheem water heater and the manufacturer told us to call around local plumbers and see who has the part that was faulty on it and we can get reimbursed once they fix it. Or send us the part and it would be about a week without hot water to finally get someone to come and fix it. He was honest to say he doesn't have the part, and gave us advice instead. He didn't have to, and could have tried to hustle a job but he simply gave us his honest advice to help us out. Thank you Hiniker Plumbing!!! We need more honest people like you! Now we know where to go for any plumbing issues in the future.

Kevin is amazing to work with. Explains everything clearly, thoroughly diagnosed the problem before…read moredoing any fixes, and even negotiated directly with our landlord to get the best fix for us. They ended up re-piping the entire home and they did a great job. There was a small miscommunication on timing of work and Kevin apologized profusely and took full responsibility for what ended up not being a big deal. Would highly recommend Kevin and his team.

This was by far the worst plumbing experience I have had. AHS home warranty hired them to come to…read moredo a simple snake job. My shower got clogged with hair. I had to tell the plumber how to do his job. He takes his screw driver and starts trying to push down on the drain and stabbing it. He says I have to go through the drain because of the p trap. No snake is going to fit through there. It's a small opening. Every plumber I know goes through the over flow to snake it. He finally does what I suggested and magically he gets the hair. My drain is free. I decide to double check his work and look at the pipes through my access panel. Lo and behold now I have a leak from his screw driver stabbings. He comes back and tells me this happened because it's old and illegal? WTF are you talking about? Everything was good until you Fd up. He wants to charge me 300 to replace the tub stopper and 1200 to replace the pipes in the leak he just caused!!!!! We are not in the same world. I told him no thank you! Do not use this company!!! They will cause you more problems, don't take accountability and will double charge you for their mistakes!!!

Services Reviews…read more Photos Reviews Google review summary 4.4 (14) Google reviews Sort All clean3 value3 punctuality2 quality2 responsiveness2 Ialana Rhea-Butler Local Guide · 77 reviews · 99 photos 20 minutes ago Positive: Punctuality, Quality, Responsiveness, Value Okay, so I couldn't leave a new review so I'll just leave it here. Danny, once again you have impressed me! I call you after a year and you remembered me, you came out even though you knew you may not be able to completely help us and you did the part that you could. Then, to stand there and find not one but TWO plumbers for us on your own time. You are very calm and mild mannered, you are extremely honest and loyal to your customers! You truly care and it shows! You are prompt and efficient and that says even more about you! You are one of those people that we would invite over for a bbq! thank you for all that you do Danny! I wish more people in this world were like you, the world would be a better place! We thank you Danny from the bottom of our hearts! God bless you and your family! 2020: Danny, I must say that this guy is extremely nice and helpful!! Ever meet someone that you immediately feel close to and like you will refer them in a heartbeat because you KNOW they are honest, reliable and loyal? That's Danny! He couldn't get to us today or tomorrow so he referred me to 2 other places that he said would take care of us. He even gave me many helpful tips that we can use along the way. After talking to him, I feel like I actually know a little something now when I call for service. This is a truly good and honest guy. He spent time explaining to me what would cost what and what may or may not need to be done even though he wasn't available! Now to me, THAT exemplary customer service! THANK YOU DANNY!!" Service: Unclog drain

Independent with great great service. Very professional and i highly recommend. I will zelle him…read moreand he comes out without me there and get the job done and he will take photos of the job.