Quality service Technician very professional Would highly recommend for all plumblimg needs Repaired Leaking shower handle Replaced kitchen faucet Resealed toilet read more

I live in Palm Springs and called Pride Plumbing for help with work related to a kitchen renovation. I had high expectations based on their Google reviews and clear communication with dispatch. Sadly, the experience I had was unlike anything I have ever experienced in my 20 years of homeownership. Here are things to watch out for with Pride Plumbing of Redlands and Palm Desert: 1) bait and switch service scope and pricing; 2) sloppy and legally-insufficient estimates; 3) inexperienced plumbers with very poor communication and interpersonal skills; 4) promised and broken arrival times; 5) inability to work cooperatively with other tradesmen (by their own admission); 6) customer blaming for their miscommunication; 7) unfamiliarity with high-end, European-made gas appliances (by their own admission); 8) leaving metal debris behind for the customer to dispose of; 9) not providing customers timely copies of their estimates; and 10) not providing customers copies of paid receipts for work. If you have a mid-mod in Palm Springs or a kitchen renovation with high-end European appliances, I do not recommend Pride based on my experience. They'll arrive late, argue with you, overcharge you, waste your time, and then not give you a receipt. read more

No hot water. Dan was at another job but was able to assist me over the phone. He was able to troubleshoot the problem and assisted me with relighting the pilot. He also requested a call back in one hour to make sure the issue was resolved. Problem was resolved I now have hot water-Thank You Dan!!!! Pride Plumbing I recommend. read more

Pride plumbing is a rip off. There are many other honest plumbing companies out there, I suggest getting estimates from at least 3 other plumbers before you decide to use Pride. I'm sure you'll find someone to do same work for half the price as Pride. read more

We had a sewer blockage late on a Saturday that was backing up into a shower. We called Pride and David came out first thing Sunday. Not only did he snake the line and clear there blockage, but he offered to camera the line for free which showed our line to be in good condition. He also removed and resealed our toilet. He was very polite and a hard worker. Thanks for the amazing service at a reasonable price on a Sunday! read more

First, the good -- they were able to schedule an estimate quickly and Edward assessed the issue with the gas control valve on our HWH. To be fair, that was easy as the valve blinks an error code. The not so good: He quoted me $728 (labor only) which would include getting the part replaced under warranty with the local supply house. I thought it was high but willing to get it done as we were without HW. He got the new part and installed it. Upon completion I asked why there was still a strong odor of gas and he said it would be gone in an hour. The bad: The next morning, the odor was still there, so they sent out another guy, who checked a few connections, replaced the supply hose and still couldn't figure out where the gas odor was coming from. He told me that we would have to open up the heater (cost of $1500-2000), which was a non-starter. I pointed out that he hadn't checked the valve connections the first guy (Edward) made the day before and in two seconds, he found that they were not even hand tight. He was surprised, apologized multiple times and went out of his way to tell me that he wasn't trying to sell me something I didn't need. After tightening, the gas odor vanished. You would think that properly tightening a gas line on a part he just replaced is step one for any plumber and I'm still shocked that Edward left it in this dangerous condition. And, if I wasn't there to oversee the follow-up work, I would have likely been charged for an unnecessary and extremely expensive repair. I'm pretty sure the $728 for labor alone is at least 50% more than I should have paid, given other quotes. Given my experience, I would avoid Pride for any additional work. read more

Jon was my plumber, quick response, gave me 3 options, did the job, cleaned up afterwards. Did a great job, very professional and a nice person, too! Years of experience and really cares about his job!! I couldn't recommend more!!! 5 Star Service!!!!! read more

Fast response from company. Diagnosed problem quickly and provided me with a reasonable quote. Repairs were made quickly and happy with work. read more

Master bathroom bowl was leaking and shower head knob always wanted to arm wrestle when attempting to shower. Bill and Dave introduced themselves immediately when I opened the door. Thomas showed them the problem and of course when you call the doctor for help the patient is no longer sick.... No leaks. They repaired shower head with no problem. We would STRONGLY RECOMMEND "PRIDE PLUMBING SERVICES!!! There are few companies that are as honest... their card says "Love your country, Love your Plumber. Thank you guys you are our forever plumbers!!!!! Just hope we can find someone to clean our blinds and render the same type of service. In Faith and Appreciation read more

I can't say enough about Michael and his crew , they saved my business from a horrible company who treated me horribly and caused me so much stress and left me with leaking pipes over flowing bowls my flors are ruined lifting right before thanksgivings. Pride plumbing so kind professional and actually care . They explained everything and were amazing to come so soon before holidays to get my salon up and running thank you they were angels !! I was about to have a nervous breakdown not having a workspace for my salon ! Thank you Michael your crew was wonderful. They're stuck with my business for ever !! We thank you so much !!!! read more

Bill and the team are able to work on my unusual plumbing fixtures. They are reliable and trustworthy and able to find parts that others were unable to find. read more

Great news. They do great work. I have had them out several times and what they fix stays fixed. Bad news. They are constantly trying to sell and they are way over priced compared to all others. If they were reasonably priced, and would stop trying to sell, I think their work is excellent and they would be my go to plumber. They wont be invited back because of the pricing though. As another noted, a 10 minute snake on our shower was $275. Please. read more

Fast response and very thorough in addressing my tankless water heater issues. Would use them again for all my plumbing needs.

Had a Sunday emergency Josh came and let me tell you Best I mean best service I've ever had !!!! Solved the issue which technically was an easy fix compared to what I thought it would be , very honest , very knowledgeable, you Pride Plumbing have a customer for life !!! Jeff in Chino read more

Update: The company responded to this review claiming they fixed the leak. They did not. Their technician did not find the leak. We did not authorize any repairs, nor were any completed by a Pride Plumbing technician. Note, the confusion over what work they actually did and did not do in someone's home. This is a great example of the disfunction a consumer may face when attempting to do business with Pride Plumbing. Regarding the CSLB case, the CSLB did not move forward as they do not have the ability to force restitution. However, the complaint against the company remains within the CSLB's system and violations can be issued if/when there is a pattern of complaints. CSLB complaints can be filed at: https://www.cslb.ca.gov/ To the owner: Your technician spent most of his time at our property in his truck. If you would like copies of the Ring doorbell footage for your records so you can dismiss this technician and avoid future issues, we would be happy to provide them. What happened to us should not happen to any other customers ever again. read more

Fair price, knew my costs in advance which many plumbers won't do, Tony, their plumber is outstanding! From now on I will only use Pride in the Coachella Valley. read more

Out of town owner like a lot of folks in BB, had what I thought was going to be a major expense, after calling a few recommended plumbers and no return call I looked on Yelp found a few and decided to go with Pride because of the number of positive reviews, they showed up 2 hours after my call quoted and repaired. They made a big deal turn into not much at all. Thank you Pride Plumbing!! read more

I put out a quote request on Yelp and Pride Plumbing responded promptly and were able to get to me the next day got a non emergency issue. Bill, Dave, and Ben showed up right in the middle of their two hour window with no issues and were able to take care of the issue quickly and with nice teamwork in no time at all. Prompt, quick, friendly, and the price was great so I have zero complaints and will absolutely be using Pride Plumbing again the next time we have an issue. Thank you guys! read more

Bill and Dave were awesome! They helped me out with a quick fix. They were personable, friendly, and honest. Thanks!

So far so good. These guys came out today. Their names were Tyler and Junior. Very professional. Tyler was able to show me things that were so helpful especially during emergency situations like the one I was pretty much in. In all the years I have lived here, no other plumber or general contractor has been able to figure these simple things out. So I am super grateful. Basically, my water heater spewed out gushing water AGAIN yesterday, and not only were they able to fix the problem, they were able to determine the actual root cause of this problem that I have been having for years, which saves me a ton of $$. Just wish I knew of them earlier. I would've saved a lot more. Now I am just waiting on an estimate. Hopefully their price to fix will be reasonable. Also, communication has been stellar, from making the appointment, all the way to their arrival. For example, if you call them, they pick up or call you right back. They also communicate thru texts and let you know when they are on their way. They arrived exactly in the time window they said they would, by the way. You could tell this company works as a team and has integrity, which is rare these days. read more

Adam was prompt and courteous. He diagnosed the problem and ran a few options in providing estimates. Once decided, he was efficient in the repair and completed the service to satisfaction. read more

I recently moved to Redlands and love it. I had a clogged drain and found Pride Plumbing. They were so professional when I called. Had someone available the same day and even sent a picture of the plumber by text so I knew who was coming. The plumber was great!! Kind, solved the problem, and extremely knowledgeable and professional. Fixed my drain for a great price. I definitely recommend this company and will use them again!! read more

Fast response and able to install a new water heater on Memorial Day. Adam was very nice and answered all of our questions.

Pride Plumbing came quickly and did a quality water heater and pressure regulator install. The tight space available required some creativity to get the new unit and required code upgrades to all fit, but they didn't give up until done. Even a necessary switch from a standard heater to a slim model did not deter them. Probably not the cheapest option, but worked with my schedule, did not nickel & dime me or try to sell unneeded upgrades, and did quality work. Thanks Josh and Adrian for being clean, polite, and professional. Even my dog liked them and he is a good judge of character. Very satisfied with the job. read more

We hate having to try a new service in the middle of an emergency but being that none of the local plumbers in Big Bear Lake could helps us as our upstairs shower was leaking into our kitchen, we had to call Pride. We did not believe for a minute they would be willing to come up the mountain...wrong. They said they could be there within two hours. Mr. Bill showed up within about an hour and a half. He was incredibly professional and nice. He was quick to show us our problem and fix the immediate issue. He also explained the next steps we needed to take to get the remediation process started. The pricing was very fair. We were not gouged or taken advantage of. Not only are we always going to call Pride for all our plumbing needs, but we are going to make sure we tell anybody that will listen, just how happy we were with the service....oh, and that they should always ask for Mr. Bill. read more

Honest! Straight forward! Great! Showed up on time, found a tiny issue and had it taken care of in minutes and then said no charge. They could have charged me ANYTHING and I would have been grateful for the repair. Ten stars! read more

I called Pride for an estimate on a rental property that had a mystery leak that was soaking the entire kitchen ceiling that had, unbeknownst to me, been occurring for 3 years! Pride sent Bill to my rescue! He thoroughly evaluated the situation, targeted two offending reasons for the leaks (plural), and quickly fixed them. He was patient patient patient beyond belief with juggling several very strong characters too. I will definitely be calling him for any of my Lake Arrowhead plumbing needs! read more

We were really nervous about having a plumber come out that we didn't know. But we called on Saturday and they had someone here first thing Sunday. We had a leak in our septic and he figured out and fixed the problem. We had the house snaked and also took a camera into the pipes. Couldn't beat the price and Adam was super friendly, prompt and knowledgeable. Even just calling the office to make the appointment the girl was so kind and helpful. We will be telling everyone who needs a plumber to call these guys and we will use them moving forward. It's hard to find companies who hire good, professional employees who care about their work so we get excited when we find them. read more

John and Nathan did a fantastic job. We had old cabin plumbing issues that they brought up to code. They were very professional, meaning they knew exactly what they were doing and they used quality materials. They communicated very well, and the cost was very reasonable. In addition, they had to go way out of the way to reach us due to a road wash out, but they were right there with smiles and tools. Thanks, guys. They are both really nice guys, and we look forward to the next project they are going to do for us. read more

$1375 dollars to install a under the sink reverse osmosis water filter that I supplied. Yet they're charging $1375 for an hour worth of labor tops. I recommend everyone to stay away from pride plumbing like the other reviewers have mentioned they are way over priced. read more

Pride Plumbing Services - Plumbing Near Me - Redlands, California

Showed up early, equipped, 2 plumbers got my drain flowing then showed me on a camera that there were no other issues. Well done!

Needed a clog removed and while the service person was on time and did a good job, the price was way too high. Snake the sower drain was $285 and then snake the cleanout was an additional $285. Total of $570 just to run a snake which didn't take more than 30 minutes. read more

Called Pride Plumbing Redlands for an estimate on a small pipe leak in our garage. When the technician arrived, my three young children came out to say hello to him as kids do when excited. Unfortunately, within mere moments of glancing at the leak he said, "wow that's bad" without even conducting a proper inspection. He then quoted us $800 for what appeared to be a straightforward minor repair. As a parent trying to keep my family safe and maintain our home, the audacity of this behavior really put a stain on this company. When you have three little ones depending on you, every dollar counts toward their needs, and this quote felt like someone trying to take advantage of our situation. I strongly urge other families to get multiple estimates before committing to any work with this company. We all deserve honest, fair pricing not to be price-gouged when we're just trying to take care of our homes and families. Fortunately, I recognized the "salesmanship" and was able to get a different company to do the same for less than half of what Pride Plumbing estimated! On top of that the other company did a proper inspection and earned our business. read more

I had an issue with my irrigation system and found out there was no way to turn off water to the system without turning it off to my whole house. I contacted Pride via Yelp on a Sunday and got an immediate friendly response. Dan and Leo arrived promptly on Monday morning and took care of the issue right away. They were thorough and so professional. I highly recommend them and the company and will definitely be calling when we have any plumbing issues in the future! read more

Had an issue with my plumbing in my shower and called pride plumbing They came out same day and they fixed the issue and they're pricing is very reasonable. Definitely recommend them. read more

Pride Plumbing is who you want to call when dealing with your plumbing problems. They answer their phone on the weekends, . Pride notifies when the technician is on his way, a picture of the technician is provided and also the ability for that person to be tracked so you know when they might arrive to your house. This is the second time I have requested Jon Morel as my technician as my previous dealings with Pride was managed by Jon. It was a BIG job. Jon was polite, knowledgeable, patient and thorough after he diagnostically determined my problem. I am at ease when I have a plumbing problem because I know it will be solved by Pride Plumbing. read more

Excellent service! Jon arrived early in our appointment window and did an excellent job replacing our old shower valve! I would definitely recommend him to anyone looking for a plumber. read more

Pride Plumbing Services - Shower valve - Plumbing Near Me - Redlands, California

Ethan and Nathan from Pride plumbing were very professional and well trained in their craft. Their expertise and experience paid off as they were able to diagnose and repair our main sewage line. It was a pretty involved project due to the age of our Big Bear cabin and the complexity of the old construction. I would definitely recommend Pride plumbing and request Ethan and Nathan again. A big thanks to you both! read more

In the last 2 yrs Pride has been out to the house 3 times. Today Germaine was out to diagnose and fix a dishwasher that wasn't working. I called Pride at 12:30pm Pride had someone out by 1pm. After about an hour the problem was fixed. We had a large group coming for the Super Bowl and having the dishwasher fixed was a big stress relief! Thanks Pride! read more

I requested service for a tankless water heater not producing hot water. The tech shows up and asked a few questions. He then says I have a few options but they all cost money. Obviously I know stuff is not free. All he was trying to do was get me to buy a new tankless water heater from them. He never even diagnosed the problem. He then goes to his truck and says he going to write up a few quotes. He never comes back and just leaves. I flush the system for 45 minutes and works perfect. Don't waste your time. They say they come out for free which is great but all they wanna do is get you to buy new items from them. Tech was nice but just not very helpful. read more