Quality service Technician very professional Would highly recommend for all plumblimg needs Repaired Leaking shower handle Replaced kitchen faucet Resealed toilet read more

I called and scheduled an appointment with them to replace our kitchen faucet and received an appointment the next day which I appreciated. The technician was very friendly and courteous but, and it's a big "but" he quoted me $900-$1200 for a kitchen faucet and another $1900 for labor. He also stated that his company couldn't guarantee the installation because our water pressure was over 100 psi. Plus he needed to replace our angle stops which would be another $350. I purchased a faucet at Costco for $125 received other bids for less than $300 labor, called our water provider, CVWD and they were aghast that the plumber said our water pressure was too high as it's at 550 psi which is normal for our area and equipment. After I declined to hire Pride Plumbing I've received over 14 text messages and emails from them although I replied with "stop" on their texts. I've now had to block over three different phone numbers yet today I received another text in which I responded again with the reasons why I didn't hire them. Im a senior living in a beautiful community but cost is a factor when I consider vendor services. It's my opinion that I felt taken advantage of and have written this review. read more

We are considering a whole house filter, softener and automated shutoff. Pride plumbing agave a competitive quote. Please consider using Pride pluming for your next project. read more

My tiolet was running and I called this company to get a estimate. I had submitted a request on yelp for requests for a few companies. I had called this company because we were speaking via email. I just had some questions after receiving my first estimate from another company. The gentleman who receives the call is the Owner answered the phone because he stated he receives the overflow. He was so informative. When I say to you the best ever the best ever!!! He provided so much information about what could have been the issue. What was the issue? How to resolve the issue brands all type of plumbing stuff!!! The information he provided was so resourceful so great. Now they did come out and give me an estimate. I decided not to get the job done completely, not just from this company, but in general. The gentleman that responded to the call and the guy that came out to give the estimate they were very educational about Plumbing about toilets, I was just so in shocked.I would definitely do business with this company if I have other issues. Response time and information was extremely helpful. read more

I had a tankless water heater emergency late on the 4th of July. Got a response the same evening, and had a service call the next morning and hot water again an hour later. Just fantastic service from beginning to end. I've had more than my fair share of plumbing nightmares and Pride Plumbing went above and beyond my expectations, and for a fair price. Thank you! read more

I live in Palm Springs and called Pride Plumbing for help with work related to a kitchen renovation. I had high expectations based on their Google reviews and clear communication with dispatch. Sadly, the experience I had was unlike anything I have ever experienced in my 20 years of homeownership. Here are things to watch out for with Pride Plumbing of Redlands and Palm Desert: 1) bait and switch service scope and pricing; 2) sloppy and legally-insufficient estimates; 3) inexperienced plumbers with very poor communication and interpersonal skills; 4) promised and broken arrival times; 5) inability to work cooperatively with other tradesmen (by their own admission); 6) customer blaming for their miscommunication; 7) unfamiliarity with high-end, European-made gas appliances (by their own admission); 8) leaving metal debris behind for the customer to dispose of; 9) not providing customers timely copies of their estimates; and 10) not providing customers copies of paid receipts for work. If you have a mid-mod in Palm Springs or a kitchen renovation with high-end European appliances, I do not recommend Pride based on my experience. They'll arrive late, argue with you, overcharge you, waste your time, and then not give you a receipt. read more

I needed a kitchen gas line modification due to a kitchen remodel. Manager Aiden sent me a text with Jessie's color foto and experience. Technician Jessie arrived promptly and gave me a quote including a First Responder discount. The gas pipe was relocated for my new range. The work performed was outstanding and professional. I will now only use Pride Plumbing! Brian P. Yucaipa read more

We had a sewer blockage late on a Saturday that was backing up into a shower. We called Pride and David came out first thing Sunday. Not only did he snake the line and clear there blockage, but he offered to camera the line for free which showed our line to be in good condition. He also removed and resealed our toilet. He was very polite and a hard worker. Thanks for the amazing service at a reasonable price on a Sunday! read more

Tony was great. He came on time and assessed the situation and gave us different options for what was needed for our house. We greatly appreciate it and highly recommend them. read more

No hot water. Dan was at another job but was able to assist me over the phone. He was able to troubleshoot the problem and assisted me with relighting the pilot. He also requested a call back in one hour to make sure the issue was resolved. Problem was resolved I now have hot water-Thank You Dan!!!! Pride Plumbing I recommend. read more

Master bathroom bowl was leaking and shower head knob always wanted to arm wrestle when attempting to shower. Bill and Dave introduced themselves immediately when I opened the door. Thomas showed them the problem and of course when you call the doctor for help the patient is no longer sick.... No leaks. They repaired shower head with no problem. We would STRONGLY RECOMMEND "PRIDE PLUMBING SERVICES!!! There are few companies that are as honest... their card says "Love your country, Love your Plumber. Thank you guys you are our forever plumbers!!!!! Just hope we can find someone to clean our blinds and render the same type of service. In Faith and Appreciation read more

Fast response from company. Diagnosed problem quickly and provided me with a reasonable quote. Repairs were made quickly and happy with work. read more

I can't say enough about Michael and his crew , they saved my business from a horrible company who treated me horribly and caused me so much stress and left me with leaking pipes over flowing bowls my flors are ruined lifting right before thanksgivings. Pride plumbing so kind professional and actually care . They explained everything and were amazing to come so soon before holidays to get my salon up and running thank you they were angels !! I was about to have a nervous breakdown not having a workspace for my salon ! Thank you Michael your crew was wonderful. They're stuck with my business for ever !! We thank you so much !!!! read more

We had a Moen flow installed 11/24 and it had failed multiple times as documented by the app. However, we only came to learn of its failure through an actual water leak where the City notified us on 6/26. Even with proof that this piece of equipment failed within months of installation Pride refused to honor any warranty. As the warranty "claim" was outside the 1 year period. They then quoted us $2,500 for an install on a new part. Mind you this same piece of equipment sells for $600... I already had paid for them to dig a 6 foot hole in my front yard and upgrade all the piping to this device in late 2024 for $3,400. I am greatly disappointed in the customer service of this company. I have used them in years prior for a few jobs in the Big Bear area and all I can say is as a normal customer how would we be alerted to such failures until an actual emergency arises and you review the data? It would be unreasonable to discard a warranty under such circumstances while data from the OEM proves otherwise. The biggest insult is the price of the replacement part. The previous install was less than 2 hours for the actual device and the piece product itself is $600. read more

Jon was my plumber, quick response, gave me 3 options, did the job, cleaned up afterwards. Did a great job, very professional and a nice person, too! Years of experience and really cares about his job!! I couldn't recommend more!!! 5 Star Service!!!!! read more

Bill and the team are able to work on my unusual plumbing fixtures. They are reliable and trustworthy and able to find parts that others were unable to find. read more

Pride plumbing is a rip off. There are many other honest plumbing companies out there, I suggest getting estimates from at least 3 other plumbers before you decide to use Pride. I'm sure you'll find someone to do same work for half the price as Pride. read more

Great news. They do great work. I have had them out several times and what they fix stays fixed. Bad news. They are constantly trying to sell and they are way over priced compared to all others. If they were reasonably priced, and would stop trying to sell, I think their work is excellent and they would be my go to plumber. They wont be invited back because of the pricing though. As another noted, a 10 minute snake on our shower was $275. Please. read more

First, the good -- they were able to schedule an estimate quickly and Edward assessed the issue with the gas control valve on our HWH. To be fair, that was easy as the valve blinks an error code. The not so good: He quoted me $728 (labor only) which would include getting the part replaced under warranty with the local supply house. I thought it was high but willing to get it done as we were without HW. He got the new part and installed it. Upon completion I asked why there was still a strong odor of gas and he said it would be gone in an hour. The bad: The next morning, the odor was still there, so they sent out another guy, who checked a few connections, replaced the supply hose and still couldn't figure out where the gas odor was coming from. He told me that we would have to open up the heater (cost of $1500-2000), which was a non-starter. I pointed out that he hadn't checked the valve connections the first guy (Edward) made the day before and in two seconds, he found that they were not even hand tight. He was surprised, apologized multiple times and went out of his way to tell me that he wasn't trying to sell me something I didn't need. After tightening, the gas odor vanished. You would think that properly tightening a gas line on a part he just replaced is step one for any plumber and I'm still shocked that Edward left it in this dangerous condition. And, if I wasn't there to oversee the follow-up work, I would have likely been charged for an unnecessary and extremely expensive repair. I'm pretty sure the $728 for labor alone is at least 50% more than I should have paid, given other quotes. Given my experience, I would avoid Pride for any additional work. read more

Had a Sunday emergency Josh came and let me tell you Best I mean best service I've ever had !!!! Solved the issue which technically was an easy fix compared to what I thought it would be , very honest , very knowledgeable, you Pride Plumbing have a customer for life !!! Jeff in Chino read more

Update: The company responded to this review claiming they fixed the leak. They did not. Their technician did not find the leak. We did not authorize any repairs, nor were any completed by a Pride Plumbing technician. Note, the confusion over what work they actually did and did not do in someone's home. This is a great example of the disfunction a consumer may face when attempting to do business with Pride Plumbing. Regarding the CSLB case, the CSLB did not move forward as they do not have the ability to force restitution. However, the complaint against the company remains within the CSLB's system and violations can be issued if/when there is a pattern of complaints. CSLB complaints can be filed at: https://www.cslb.ca.gov/ To the owner: Your technician spent most of his time at our property in his truck. If you would like copies of the Ring doorbell footage for your records so you can dismiss this technician and avoid future issues, we would be happy to provide them. What happened to us should not happen to any other customers ever again. read more

Needed a main line inspection for a purchase transaction. Joshua Vega was our technician and identified the issue. He was professional and thorough in his inspection and review of the options needed to cure. Highly recommend. read more

Out of town owner like a lot of folks in BB, had what I thought was going to be a major expense, after calling a few recommended plumbers and no return call I looked on Yelp found a few and decided to go with Pride because of the number of positive reviews, they showed up 2 hours after my call quoted and repaired. They made a big deal turn into not much at all. Thank you Pride Plumbing!! read more

I put out a quote request on Yelp and Pride Plumbing responded promptly and were able to get to me the next day got a non emergency issue. Bill, Dave, and Ben showed up right in the middle of their two hour window with no issues and were able to take care of the issue quickly and with nice teamwork in no time at all. Prompt, quick, friendly, and the price was great so I have zero complaints and will absolutely be using Pride Plumbing again the next time we have an issue. Thank you guys! read more

Adam was prompt and courteous. He diagnosed the problem and ran a few options in providing estimates. Once decided, he was efficient in the repair and completed the service to satisfaction. read more

So far so good. These guys came out today. Their names were Tyler and Junior. Very professional. Tyler was able to show me things that were so helpful especially during emergency situations like the one I was pretty much in. In all the years I have lived here, no other plumber or general contractor has been able to figure these simple things out. So I am super grateful. Basically, my water heater spewed out gushing water AGAIN yesterday, and not only were they able to fix the problem, they were able to determine the actual root cause of this problem that I have been having for years, which saves me a ton of $$. Just wish I knew of them earlier. I would've saved a lot more. Now I am just waiting on an estimate. Hopefully their price to fix will be reasonable. Also, communication has been stellar, from making the appointment, all the way to their arrival. For example, if you call them, they pick up or call you right back. They also communicate thru texts and let you know when they are on their way. They arrived exactly in the time window they said they would, by the way. You could tell this company works as a team and has integrity, which is rare these days. read more

Fast response and very thorough in addressing my tankless water heater issues. Would use them again for all my plumbing needs.

Fast response and able to install a new water heater on Memorial Day. Adam was very nice and answered all of our questions.

Pride Plumbing came quickly and did a quality water heater and pressure regulator install. The tight space available required some creativity to get the new unit and required code upgrades to all fit, but they didn't give up until done. Even a necessary switch from a standard heater to a slim model did not deter them. Probably not the cheapest option, but worked with my schedule, did not nickel & dime me or try to sell unneeded upgrades, and did quality work. Thanks Josh and Adrian for being clean, polite, and professional. Even my dog liked them and he is a good judge of character. Very satisfied with the job. read more

Bill and Dave were awesome! They helped me out with a quick fix. They were personable, friendly, and honest. Thanks!

We hate having to try a new service in the middle of an emergency but being that none of the local plumbers in Big Bear Lake could helps us as our upstairs shower was leaking into our kitchen, we had to call Pride. We did not believe for a minute they would be willing to come up the mountain...wrong. They said they could be there within two hours. Mr. Bill showed up within about an hour and a half. He was incredibly professional and nice. He was quick to show us our problem and fix the immediate issue. He also explained the next steps we needed to take to get the remediation process started. The pricing was very fair. We were not gouged or taken advantage of. Not only are we always going to call Pride for all our plumbing needs, but we are going to make sure we tell anybody that will listen, just how happy we were with the service....oh, and that they should always ask for Mr. Bill. read more

Fair price, knew my costs in advance which many plumbers won't do, Tony, their plumber is outstanding! From now on I will only use Pride in the Coachella Valley. read more

I recently moved to Redlands and love it. I had a clogged drain and found Pride Plumbing. They were so professional when I called. Had someone available the same day and even sent a picture of the plumber by text so I knew who was coming. The plumber was great!! Kind, solved the problem, and extremely knowledgeable and professional. Fixed my drain for a great price. I definitely recommend this company and will use them again!! read more

Honest! Straight forward! Great! Showed up on time, found a tiny issue and had it taken care of in minutes and then said no charge. They could have charged me ANYTHING and I would have been grateful for the repair. Ten stars! read more

We were really nervous about having a plumber come out that we didn't know. But we called on Saturday and they had someone here first thing Sunday. We had a leak in our septic and he figured out and fixed the problem. We had the house snaked and also took a camera into the pipes. Couldn't beat the price and Adam was super friendly, prompt and knowledgeable. Even just calling the office to make the appointment the girl was so kind and helpful. We will be telling everyone who needs a plumber to call these guys and we will use them moving forward. It's hard to find companies who hire good, professional employees who care about their work so we get excited when we find them. read more

I called Pride for an estimate on a rental property that had a mystery leak that was soaking the entire kitchen ceiling that had, unbeknownst to me, been occurring for 3 years! Pride sent Bill to my rescue! He thoroughly evaluated the situation, targeted two offending reasons for the leaks (plural), and quickly fixed them. He was patient patient patient beyond belief with juggling several very strong characters too. I will definitely be calling him for any of my Lake Arrowhead plumbing needs! read more

John and Nathan did a fantastic job. We had old cabin plumbing issues that they brought up to code. They were very professional, meaning they knew exactly what they were doing and they used quality materials. They communicated very well, and the cost was very reasonable. In addition, they had to go way out of the way to reach us due to a road wash out, but they were right there with smiles and tools. Thanks, guys. They are both really nice guys, and we look forward to the next project they are going to do for us. read more

$1375 dollars to install a under the sink reverse osmosis water filter that I supplied. Yet they're charging $1375 for an hour worth of labor tops. I recommend everyone to stay away from pride plumbing like the other reviewers have mentioned they are way over priced. read more

Pride Plumbing Services - Plumbing Near Me - Redlands, California

Showed up early, equipped, 2 plumbers got my drain flowing then showed me on a camera that there were no other issues. Well done!

Needed a clog removed and while the service person was on time and did a good job, the price was way too high. Snake the sower drain was $285 and then snake the cleanout was an additional $285. Total of $570 just to run a snake which didn't take more than 30 minutes. read more