If I could give Tri City Plumbing 0 stars I would. Where to even start. I contacted Ramon and his…read moreteam because of a leak that we were having from our second floor shower. We were also having issues with a sink P-Trap and hot water not coming out from the same shower where the leak was. Ramon sent out a plumber, named Fernando, who opened a hole in our drywall and after a couple of mins of eyeballing the area, he determined that the leak was coming from an old seal on the shower overflow. He also said that the issue with the hot water was coming from a cartridge issue and that he would fix it. All together for the P-Trap, seal replacement, and cartridge replacement I was charged $600 after receiving a $100 discount for paying all cash. Fast forward to now, our shower knob broke due to a faulty cartridge. It was an old, broken cartridge that Fernando installed which caused the knob to break. The leak? Never fixed. We patched up the drywall and after a couple of weeks started noticing water stains in the same area again. I reached out to Ramon regarding the leak and he said he would get back to me with info on when they could come back out but then went unresponsive. Since he wasn't responsive after I reached out about the leak, my wife reached out to him from her # about the cartridge issue and he asked her to send pictures and that he would fix it if it was their fault. Pictures were sent and we followed up with him multiple times just for him to ignore our calls/texts and send us to voicemail. I wouldn't recommend this company to anyone. I now find myself looking for another plumbing company on here to help with the leak that they never fixed, and ended up paying an additional $189 for a whole new kit to replace the cartridge and damaged water knob

Ramon provides prompt and courteous plumbing services. Expert at drain cleaning and piping repair…read morewill always call Ramon for help.

Quality service Technician very professional…read moreWould highly recommend for all plumblimg needs Repaired Leaking shower handle Replaced kitchen faucet Resealed toilet

I called and scheduled an appointment with them to replace our kitchen faucet and received an…read moreappointment the next day which I appreciated. The technician was very friendly and courteous but, and it's a big "but" he quoted me $900-$1200 for a kitchen faucet and another $1900 for labor. He also stated that his company couldn't guarantee the installation because our water pressure was over 100 psi. Plus he needed to replace our angle stops which would be another $350. I purchased a faucet at Costco for $125 received other bids for less than $300 labor, called our water provider, CVWD and they were aghast that the plumber said our water pressure was too high as it's at 550 psi which is normal for our area and equipment. After I declined to hire Pride Plumbing I've received over 14 text messages and emails from them although I replied with "stop" on their texts. I've now had to block over three different phone numbers yet today I received another text in which I responded again with the reasons why I didn't hire them. Im a senior living in a beautiful community but cost is a factor when I consider vendor services. It's my opinion that I felt taken advantage of and have written this review.

Thomas provided excellent service today and was extremely knowledgeable about our plumbing issue.read more

Excellent service from Sergio! Professional and get the job done! Highly recommend him!read more

Leo did a great job diagnosing our plumbing issue, fixed it quickly and had excellent communication!read more

Champion completed a bathroom re-model( remove old tub and shower and install new walk-in shower)…read morein under 5 days. Replaced old vinyl floor with new wood floor. Workmanship and care were excellent. Protected adjacent bedroom from dust and dirt! I highly recommend Leo and his crew!

Excellent service and timely. I had an external hose fitting valve fail causing water to release…read moreovernight. They were able to fit me in their schedule right away. Pete H.who did the job was friendly and very transparent about the cost. The original hose valve was permanent welded to the copper pipe and now the new one was correct so I can repair myself. Really great service.

I want to start off by saying service was great, my technicians were amazing, scheduler amazing,…read moreand automated texts were very helpful. I know it isn't any of the staff fault but felt VERY VERY overpriced. Unfortunately, I wasn't quite in a position to shop around and get quotes but there's no way all other places would be charging $1k to replace a valve. If you're in the position, definitely shop around before committing. But again, amazing staff, great clean work, very friendly.

My entire experience with Ballard was excellent. I…read morediscovered a leak around my toilet and called for service around 12:45. Darryl was wonderful; he was here within an hour, fixed the leak quickly and efficiently. Showed me pictures of what was needed and explained why. Then pictures of the repair. He was considerate of the property and very professional. I would recommend Ballards and Darryl for any plumbing needs

This use to be an excellent company affordable, honorable and would take care of the customer…read more Since the new ownership a few years ago, their direction has changed and totally money driven not customer care and fair pricing especially for previous customers. I would never hire this company again and beware of any information they relay about your HVAC or plumbing issues. I don't trust them you should not either.

Very efficient and we're very honest with diagnosing the issue. Came the next day and were able to…read morefix the clog!

we have a slow to no draining kitchen sink and Phillip manage to help us with it!! theyre very…read morefriendly, knowledgeable and have very reasonable price!!! will definitely consider their service as long term in case we got into another issue

Our kitchen sink was backed up. Victor arrived on time, quickly diagnosed the issue, and fixed it…read morewithout any unnecessary work or delays. Service was excellent -- professional, efficient, and to the point. Pricing was also very reasonable. Highly recommend!

I want to give Victor a shout out for installing my water heater and the Watts 210 gas shut off…read morevalve (which he informed me was required by code to prevent it from flooding when it reaches high pressure). He was accommodating to my schedule and was able to get this resolved right away (within a day), which definitely alleviated my stress from not having hot water as cold days were approaching. He answered all of my questions and provided great insight and is clearly very knowledgeable about what he does. Thanks for your service Victor!

We had a great experience with Josh and the team at Henley's Plumbing & Air. We had an urgent…read moreissue, and they worked late into the evening to make sure the work was finished and the problem was solved. They were professional, helpful, and easy to work with from start to finish. Josh took the time to explain what was going on, review our options with us, walk us through the work that needed to be done, and then carefully review everything with me again once the job was complete. The crew was kind, respectful, and did great work. We really appreciated their help and would absolutely call them again.

I hired Henley's Plumbing & Air in September 2024 for what should have been a routine water-heater…read moreflush. During the service, the technician broke the factory drain-valve stem and the repair turned into exposed piping routed through a hole cut into the front cover of the unit. I began sending photos and requesting a proper resolution by November 2024. In December, I provided the model and serial information they requested. Gary, who I understand is the owner, also told me he would resolve the issue. However, I was repeatedly told the replacement parts, including the cover, were difficult to obtain. I specifically asked that the manufacturer be contacted, but the problem was never corrected. More than a year later, the water heater still has a hole in the front cover and an exposed drain assembly sticking out of it. I spent months following up by text and giving the company opportunities to make this right. The original mistake was frustrating, but the bigger issue was the lack of follow-through after the owner promised a resolution. Based on the unfinished repair and the amount of time this remained unresolved, I cannot recommend Henley's Plumbing & Air.

Great service! Speedy service!!…read moreCompetitive and honest pricing! Great communication I will hire them again for any future plumbing issues

I asked Exact Rooter & Plumbing for a second quote after receiving my first one, to replace a water…read moreheater. Steven gave a very reasonable quote and much cheaper than my original. He showed up on time the next day and got the job done quickly. He also recommended other minor fixes related to water pipe. Definitely will reach out again if I need help with other plumbing issues.