I'm writing this review because I finally found a plumber I can trust and if you have had any plumbing problems you know how hard that can be! Why I love this company: *UPFRONT- They gave a ballpark rough estimate over the phone since I had photos of the leak and knew exactly what was wrong. Almost no other company will do this. *GREAT PRICING- They charged me 1/3 of the price than the last guy charged me from a different company for the exact same repair. Tony didn't use fear tactics to try to upsell me. *HONEST- They were very honest with me about what needed to be done(the previous plumber told me I need to spend $800 on a pressure regulator but Tony checked my pressure for me and told me that my pressure is just fine and I don't need that!) *EXPERIENCED- The plumber assigned to me was super experienced and knowledgeable this is important because I already had 2 other plumbers out to my house from other companies that misdiagnosed my problem BTW those companies don't refund you if they misdiagnose something! Also he taught me things about my homes plumbing that I didn't know. *PROFESSIONAL- He was professional and on time and didn't badmouth my house to my tenants like the other plumber did. I hope Tony and Best Plumbing are blessed and get a lot of success in the business because they are literally the only honest and competent plumbers that I have had out to my house. read more

Responsive, highly competent and professional. Really fixed a potential more serious issue. Use these guys!

Needed service on my water heater. Reached out to Best plumbing and they where at my house within a few hours. Technician showed up looking clean and professional. Trouble shot the issue pretty quickly and had a few options for me on how to resolve. Since the heater was over 10 years old I decided to just replace it. They had a brand new water heater installed and working great the very next day. It is rare nowadays to find companies/people who are honest and trustworthy unfortunately. But Best Plumbing made me feel comfortable and explained thoroughly all my options so I never felt like they were just trying to scam me. Thank you to Jason and his team, it is so nice to know that there are still good people out there. I can't recommend Best Plumbing enough!!! read more

Best Plumbing saved our downtown Riverside project. We had a 100 year old rusted sewer line that connects to the center of University Ave. Jason was able to re line our lateral. The building inspector was very impressed with the speed, knowledge, and quality. We definitely recommend this company. read more

Adam was awesome and professional. He should be promoted. I had a slableak while out of town and decided to repipe the whole house. Due to my medical condition, Jason pulled all his crew and completed everything including drywall in a day and half. They cleaned up everything. They did a great quality job. It's honest company. Tiffany read more

An update to my previous post. BEST did eventually come back and make the necessary repairs to my bathroom and pipes. They ended up having to repipe my entire place. It looks very nice now Thank you BEST! read more

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Adam was very helpful and easy to communicate with. Not only was he friendly and personable, he was able to locate the problem and fix it quickly. Even though we had more than we thought was going on, he was able to take the time to complete the whole project in one day. We would definitely use Best Plumbing again and request Adam! read more

Jason and his crew always do a great job! Best plumbing is the BEST, Adam came out and took care of a couple of jobs for us at the house today very personable , did a wonderful job checked everything thoroughly. We always call Best plumbing whenever we have an issue and it's always taken care of in a timely and efficient manner! We had an issue a few years back that a large plumbing service in the area came out and worked on 3 times and could not get it donr. Jason and his crew came out and got it taken care of in a very short period of time. If you want to rest call the best! read more

Today 8/20/2024, We had a plumber come to unclog our washer drain, Adam was so helpful and Informative and professional, Its admirable to have such great work ethic, so honest, respectful, and so caring !! The cost of the service he provided was very reasonable. I would definitely recommend Best Plumbing Service to our neighbors, family and friends . Especially Adam made such a huge impact that I would never choose another service man to do any of our plumbing needs... Thank you Adam !! read more

I had a slab leak in my house, got Best Plumbing number from my friend and called them, very professional manner, set a date/time to inspect the house and detect a leak. The plumber was on time, well equipped with all tools, wear mask and shoes covers. Diagnosed and found the leak very quickly and explained all the options to me. He fixed/caped the line so we could have water back on until repairing the damaged floor. He was a life saver! Thank you for his great and professional service! Plus great prices too! Absolutely recommend this company. read more

Excellent service by Carlos. Quick, friendly and professional. Definitely recommend and will continue to be a client for any future plumbing issues. read more

The BEST for sure!! Jason is SO awesome and his employees are wonderful too. They came out to my house on a Friday of a holiday weekend to fix my problem and they were GREAT! I HIGHLY RECOMMEND! read more

Man I really wanted to like these guys. They came out and did the work they said they would. They hydro jetted 4 pipes for me for about a grand. About a month later I start getting calls from tenants saying individual lines are backing up again, bath tubs, sinks etc. There was also a unrelated minor leak at the connection outside. As I presume they may all be unrelated to the work they did, so I called to see if they can check if the clogged lines are under their warranty, and if not to service those lines as a new job. The outside leak another job since it just started. James was a no call/no show twice. He then states that the appointment was tentative, however in text message we agreed on a specific date twice. Jason won't answer calls or texts. I called to try and get him for this new job. I didn't find out that James never went until 2 weeks later when the tenant asked me why I haven't sent a plumber. For those of you that have tenants we all know how bad that can go. These guys may do good work, but good luck getting them back for anything. Unresponsive and unreliable. read more

Adam and Nick were very helpful and professional. Their finished work was beautiful and Adam provided excellent descriptions of what they were repairing. Reliable and on time - would highly recommend! read more

I had Adam as my plumber / Technician.. I can honestly say he was probably one of the best plumbers I've ever had.. not only did he give me knowledge n talk me through each step but he gave me peace of mind knowing that he really does care about his customers.. by the time he was finished I felt like I had a new friend.. we got to talking n actually had a lot in common.. I will definitely be referring Adam and the company to friends and family read more

We had a back up from our washer. Jason came out (a second time on a Sunday in the rain) and totally inspected everything and determined it was related to our septic tank. Great service and professional. Explained everything. Great service. read more

I had a clogged back yard drain, I reached out to most plumbers in the Wildomar area and Jason was the only one to offer an inspection prior to trying go upsell me any services. He came to my home within the week and took care of the problem. Zero hassle, zero fuss. Thank you Jason, you make home ownership that much easier. read more

Called in to get a quote and got it right over the phone and scheduled for next day. Jason was right on time and his service was beyond excellent. First time working with this company I'm sure it wont be the last. read more

Jason and Bob were very professional. Did an amazing job setting up my filtration system. Everything right from scheduling an appointment to getting this done was very smooth. Definitely would recommend them for any plumbing job. read more

They are the best. Response, customer service and work. Would never call another company- they are definitely the go to.

I was surprised to see that this company doesn't have many reviews on Yelp. I've used them twice and both times they took care of my problem quickly and honestly. I had to call them yesterday to root out the main drainage pipe in my backyard. That pipe has been driving me crazy since I bought my house a few years ago. It was clogged with roots and mud. I replaced the pipe that I thought contained the clog but I found that there was another blockage under my front yard. I thought that if this wasn't a simple fix I may have to dig the yard up and I really wanted to avoid that. On the phone they told me that to root the pipe would cost $125, and if that didn't work then they would use a high-pressure hose which costs $325. If they would have had to have used the hose they would have credited the original $125 against the cost. They came out on schedule and unclogged the pipe using the rooter. They could have upsold me and told me that they had to use the hose, but they didn't. They were at my place for 15 minutes and took care of a problem that had been bothering me for weeks. I should have called earlier. I would definitely use this company again. read more

The city was replacing all the main water pipes in our condo association. Best Plumbing Services was hired to assist with connecting the water pipes to each condo. In doing so, they have to check the water pressure regulator to each condo. The owner of the company Jason (real nice guy) came to my door and told me that my water pressure regulator needs to be replaced because it is rusted and working at 50%. It had not been replaced in more than seven years, so I knew it was time. Jason made time that day to go pick up a new pressure regulator and installed it the same day. I appreciated how Jason showed me the old pressure regulator so that I could see the rust he was talking about. I was impressed with his through explanation on why it should be replaced along with the possible consequences if it is not. I would say that I am good with reading people and Jason comes across very trustworthy and after this experience I have no reason not to trust him. I plan to use his services going forward. I did notice that my water pressure had dropped in my house the same day he replaced the pressure regulator. Jason came out the following day and made an adjustment to the water psi that the regulator would let though, which fixed my concern. In addition to his service I am extremely impressed with way Jason and his wife run their business. After I hired them to replace the water pressure regulator I went to Yelp about my experience. I noticed on their Yelp page that they has a special running that would apply to my service. Jason did not tell me about this special and it rubbed me the wrong way when I learned about it. I did comment on that in my Yelp review and have since updated my review due to the following. The office manager replied to my Yelp Review and called me to thank me for my review and explained why Jason did not know about the special on Yelp. The office manager handles the marketing, which makes sense and Jason is the field technician specialist. She told me that she would like to refund me the difference as if I had taken advantage of the special. This shows me that they care about their customers and reputation. I appreciate that! They have my business going forward. I trust them! read more

I called on a Thursday around 4pm. No answer, then I called Friday and still no ANSWER!!! I left two messages!!!! No one called me until Monday around 3pm.... By then I found another plumber. Thank god the other plumber actually answered and we set up an appointment to fit MY schedule. F**k these guys!!! read more

Great experience! Had a leak, they came out on short notice, stopped the leak, gave me a fair quote for work that needed to be done, and did an excellent job! They didn't even leave a huge mess like i was expecting to have. I would definitely recommend this business to my family and friends. Thanks guys!! read more

Adam was great he didn't quit when it seemed impossible to unclog the pipes and he managed to unclogg them. Super easy going and friendly, provide great customer service. read more

Very pleased with repair of pin hole leak in my copper pipe. They used small portable saw to make clean cut in drywall. Completed repair and cleaned up cut drywall mess. I had another plumber give me a quote of $1200-$1500 to do work. Best Plumbing saved me at least three hundred dollars which I considered a fair price, even though the work took less than an hour to fix. I highly recommend Adam at Best Plumbing. read more

Best is the best! No pun intended! They come out whenever I need them too, get everything done in a timely manner and always explain what they did and why they did it after, I'm never left confused! I will call them for any of my plumbing needs! Thank you! read more

I was in a bind and had used Jason before. It had been a year and a half and my husband had just passed leading to my having to move quickly. Our pool pump had stopped working and several electricians and in-laws could not fix. A very difficult time. I called, he came out and went right to work! He fixed the green pool in a jiffy. I was so grateful. His wide range of expertise and speed in troubleshooting the problem makes it seem like magic. Now I can sell knowing the pool is in top working condition and peace of mind too just knowing "The Best" had fixed it. I really am in awe of his knowledge. You can see the wheels turning when he goes to work. Meticulous, loves his job and his employees. Thanks Jason for an excellent job, from the bottom of my heart, thank you. read more

We have called Best Plumbing Services for years now to take care of all our plumbing needs. They are reasonably priced, and do great work ! We highly recommend them. read more

Feels it's ok to not only park taking up more than one spot, but if one of those spots is for ADA parking it's ok because "he's working close by". No sir. I'd not recommend this company due to his utter disrespect as lack of empathy for others. read more

Best Plumbing Services - Plumbing Near Me - Riverside, California

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Fair, Fast, Fantastic and Fabulous Really great job I will continue to call for all our plumbing needs and emergencies read more

Great experience and knowledgeable staff. Jason gave us a complete description of what was necessary to remedy our drain issues. We had a number of other plumbers that were unable to come up with a reasonable solution. His state of the art equipment saves us thousands. Thanks again for all the help Best Plumbing read more

Very responsive and great work. They were able to get us on the schedule quickly. Thank you! Definitely would recommend

I love Best Plumbing! They always come out when I need them and go above and beyond! I am in property management and I need to keep my residents happy even in a "messy" situation but Jason and his team are always there to help! I would highly recommend them to anyone! read more

We had a house fire and needless to say it was a very overwhelming, but using Best Plumbing Services was a life saver. They did a great job, they advised us with the brands to use and not to use for faucets and sinks as this is very important due to warranty and quality. One one of the faucets we had picked one that we thought it was really pretty and they let us know that the faucet we had picked had bad reviews and they suggested picking another one. We thought this was a very good advice as they took the time to inform us of the bad reviews. They wanted to make sure we were happy with the little things as well as the big things. While the re-building of our house we had a pipe burst at the house we were staying at. We called them right away and within no time they were there to fix it. It was so nice to know that you can depend on a company that is reliable and will get the work done. Thank you Best Plumbing for all your services. read more

I love Best Plumbing... I work in property management and have been working with Best for 6 years now. I can always count on them to get the job done right the first time. Bob is amazing! I always recommend them when anyone is looking for a plumber. read more

I got my whole house water filter & conditioner system installed by Best Plumbing Services. I've been researching many different systems/options and decided with Pelican's PSE 1800 because of minimal maintenance, no regular discharge requirement, and to avoid salt system. Anyhow, I contacted three Pelican certified contractors and read many many different reviews about the product & it's recommendations. So I had pretty good idea what i needed to look out for while obtaining quotes. Decided to hire the Best Plumbing Services even though they are located furthest from my house and very satisfied with their services for the following three main reasons; 1) the owner's, Jason, understanding of the system. My local contractor insisted that the bypass system was not necessary although it was recommended by the manufacturer and many other customers. 2) I was not certain whether other contractors knew or was being honest about the differences between softener vs conditioner. Jason knows the differences and did not try to sale the Product as softener. Based on my research, no saltless system exists in the industry that can be called softener yet (softener = water hardness measuring less than 1 gpg, my house in Placentia measured 14 gpg). 3) Price is fair; BPS uses more expensive copper pipe fittings because they mostly apply crimping method in lieu of soldering. I also had my pressure regulator replaced and they gave me about 50% DC. Lastly, although Jason had to leave during my job after 80-90% completion and someone else had to finish it. I was pleased to have the owner perform the majority of my job and communicate throughout the entire pre & post job start. All that said, I will be watching my new system carefully to make sure that it does not leak or malfunction during the warranty period. Should it be needed, I hope their after services are just as good. read more

Best Plumbing was helpful with servicing a tankless water heater, fixing a running toilet, and, recently, unclogging a toilet. Unfortunately, we have been waiting over a week to hear back from them with an estimate for my parents' bathroom remodel. My mom left a message and we still haven't heard anything. My parents are disappointed so we will move on with another plumber. Communication is important in any relationship and if they just don't have the time right now, we would understand, but don't leave us hanging. Now, we have to start over with a new plumber and time is of the essence because my dad can't use the existing shower due to injury. Three stars for the work they did do. read more

We had a clogged main line. They came out the following morning and cleared the clog. After completing the work, they give you a clog warranty. 3 days later, the slow drain was back. They returned that morning and cleared the main line. They found the problem and we're able to detail what to watch for ams how to remedy the situation simply. Apparently we have a belly in the line that causes clogs. They were knowledgeable and thorough. I would recommend them. read more

Hired them to install my Pelican whole house water filter and softener. I didn't get any other estimates since they seem to install a lot of Pelican filters and I wanted someone who had previous experience installing this type of filter, so I can comment on that. They came out to do a free estimate. They were very punctual for both the estimate and actual installation appointments, which I liked. For the installation of the filter, they did the work very quickly and efficiently. The installation looks great since some new piping needed to be installed in my garage. They even cleaned up after themselves which is a nice touch. I would recommend them to anybody to install a water filter. read more