Great service! Speedy service!! Competitive and honest pricing! Great communication I will hire them again for any future plumbing issues read more

I asked Exact Rooter & Plumbing for a second quote after receiving my first one, to replace a water heater. Steven gave a very reasonable quote and much cheaper than my original. He showed up on time the next day and got the job done quickly. He also recommended other minor fixes related to water pipe. Definitely will reach out again if I need help with other plumbing issues. read more

Came in fast and on time, good hassle free service. Fair price. Will work with him again.

We had a pipe leak outside in our sprinkler system so we turned off the water and called Exact Rooter. They came out the next day and did the assessment. My husband wanted the whole system including regulator, piping, faucet and shutoff valves. They were very professional, had great workmanship and were on time. They finished and we had to wait 24 hours before we could turn the water back on. They came back the next day and everything was working great and water back on. The new system is really nice and we are so pleased. read more

Very responsive, on time, and helpful. Reached out even after hours to discuss the request, and came over the next day which was great. Much appreciated! read more

Fantastic customer service. Had an emergency where water was coming up in the showers and toilets weren't flushing - we couldn't use anything (and I have 2 young boys!). They were out here within 30 minutes and dealt with the issue. Very professional & to the point. Highly recommend!! read more

Great Service as fast as humanly possible! They've helped not only with Plumbing, but they can also get To the plumbing even if its in weird place in the walls! read more

We wanted to swap out our shower faucet due to issues with it providing consistent hot water. We reached out to a few companies and Raul and another company seemed to be the most knowledgeable but only Raul remained responsive. He explained what our options were and the cost and we were quickly scheduled for the next business day. Our tech Steven was prompt and very friendly and was able to install the new set up without major issues. There was a hiccup when a chrome smitty plate was initially installed but our new faucet is brushed nickel. Steven called the warehouse and confirmed a plate in brushed nickel was available so he was able to pick it up and install that one instead. I asked for everything to be centered but the lever isn't centered but I'm unsure if it's the plate issue or since our tile had already been cut, there wasn't much that could've been done. Raul did follow-up the next day to see how everything went and was made aware of the lever not being centered. He did try to find another smitty plate that would be big enough and in brushed nickel to reinstall free of charge, but unfortunately, it doesn't seem like one exists. Overall, service was great and at a reasonable price so we'd likely be using his services in the future. Definitely worth reaching out for a quote for plumbing issues. read more

Exact Rooter & Plumbing - Smitty plate not centered with lever. - Plumbing Near Me - Redlands, California

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Have you ever noticed that if you have an emergency that requires professional help -- it always happens on Friday evening or weekend? When it's hardest to get a plumber, or electrician, or a Doctor? I have. My kitchen sink drainage pipe clogged on a Friday night. Of course. Saturday I tried to fix it myself until I suspected it needed some rootering. For those who aren't aware -- Yelp offers users a free service that helps you find help fast. You simply create a Project and Yelp contacts quality vendors for you. No phone calls, no call backs. Within twenty minutes 4 of 5 vendors replied but only Exact was willing to share an upfront reasonable estimate. Exact and I secured a Sunday visit at 3. They offered earlier but we like to sleep later on Sundays. They had a cancellation and were available around 2 and we said sure. Steven and Michael showed up and got to work. We added a tiny extra job & a small extra job and they charged reasonably for both in a lump sum. The young men were friendly, professional, and not pushy. When I told them I had a whole house water filter I wanted to install, their eyes did NOT illuminate with dollar signs. (How refreshing.) Nor did they attempt to sell me their whole house filter product instead, a rude mistake made by two bigger local vendors. (You've seen their trucks.) I say rude because I made it clear to other vendors I already have the filter system purchase in my garage ($400 investment) and to expect me to eat that purchase to get a plumber's preferred system? Rude. EXACT fixed my drain issue and the guys were ready to go soon enough. They're a Mom and Pop operation (or really Pop and Sons) and there's nothing wrong with that when you feel your plumbing is in good hands. UPDATE: So good they won the filtration job. They beat the price of the town's more name brand vendors. Steven did such a good job I crossed town to get him a Double Burger Blvd Burger combo. (See my review.) I recommend EXACT for your consideration. read more

We had a faucet that was leaking and heard it was probably the cartridge. My husband went to Loews and bought one. He installed it then went to errands, came back to find water on the floor. He called a plumber whom said he would call back and never did. I found Exact Rooter and Plumbing on Yelp and because they had good good reviews I decided to call them. Rebeun came out the next day even arrived early. He did a great job, was professional and friendly . We will call this company again. read more

Very professional and efficient. Thoroughly explained the problem and patiently waiting my decision. They saved my day! read more

I've had service from Exact Rooter and Plumbing 3 times in the past. 1) Installing a new hot water heater. 2) Installing a Reverse Osmosis,) drinking water system. 3) Changing the filters on my RO drinking water system Each time they were on time and professional and time efficient. They explained what they were doing answered and any questions I had. Thank You, Susan read more

I requested a quote for a slow drain in both of my bathrooms, Raul the owner quoted me $100. The technician came, did one bathroom in 5 mins and then wanted to charge me another $100 for the second bathroom. I informed him that I was quoted $100 for both bathrooms, he replied "No, it's $100 for each bathroom" I got a hold of Raul and he stated that he "was driving and misquoted me but will charge me $50 for the second bathroom". No thank you. This was very unprofessional, I will not refer him or be a repeat customer. Raul, Your Rep never went over the quote, you misquoted me and have owned up to it, you should've made good on your quote by honoring the "$100 flat fee" as stated in your text message instead of trying to get me for half the price. You would've had a life-long customer read more

Exact Rooter & Plumbing - Plumbing Near Me - Redlands, California

Been using Raul for years, and always comes through. Lost hot water last night, texted him at 7:30am, and had a guy here by 9am and fixed the issue. Very professional and cost is has always been very reasonable! Highly recommend them to all my friends. read more

Came to appointment on time. Provided consultation to fix leaking water heater. Answered all my questions. Reasonably priced and completed water heater replacement in 3 hours. Excellent service. Steven did a great job! read more

I intended to review these guys the first time they took care of me in short notice with a kitchen drain clogged beyond anything I could take care of on my own. They were fast, professional, and very reasonably priced. And when it clogged again a few months later, they handled it free of charge because it was within the warranty window, and we never had a problem since. The next time I needed them, we woke up to a geyser shouting out of our water pressure regulator, which had apparently worn out. Once again, they took quick care of me right away with a price that I was presently surprised by. Bottom line, they're a family owned business that's kind, knowledgeable, professional, and the first call I would make when facing problems with plumbing. read more

Once again Exact Rooter and Plumbing came to our rescue. Contacted this morning when our bathroom sink backed up and they were here within an hour of two. Fixed the problem quickly! read more

Had a backed up kitchen sink. Received same-day service when called. Good communication and appointment system. Fast, professional service at a reasonable rate. will use their company again. read more

Top notch family owned company. All the big names wanted to up sell. Not these guys. They were here right away and cleared my drain without the extra grief. Thank You. I highly recommend. read more

We had a thoroughly clogged toilet. Exact Plumbing returned our call within minutes, gave me an estimate over the phone, and showed up about 30 minutes later. They unclogged the toilet within minutes, and they charged us less because it turned out to be simpler than expected. And here's the thing: they could have gone through a more complicated process in order to charge the full estimate, and I never would have known the difference...BUT THEY DIDN'T! Honesty is sometimes hard to find in the business world, but the guys from Exact Plumbing were very honest. They were also clean, polite, explained the reason they were doing what they did, and respected our property. I am very happy to give Exact Plumbing a 5-star rating, and I will certainly call them for any future plumbing needs! read more

I used Yelp to inquire estimates regarding a leaky shower faucet. After some extremely high estimates, and some no replies, I went with Exact Rooter & Plumbing. I set up the appointment through Yelp messaging and received updates via text regarding their arrival time. I'm very satisfied with their service and will be using them again. The only thing to add is when using a debit/credit card there is a 4% charge. No big deal since it was only 8 bucks in my case. read more

We had a home inspection done, but the company we hired was unable to perform a sewer line check. I called Exact Plumbing and spoke with Raul and told him I need sewer line inspection as soon as possible because of escrow. They had a pretty busy schedule but was able to fit us in same day. They were very professional and thorough with the inspection and even sent me a copy of the video same day . Thankfully, the line was good and he was very helpful in answering my questions and maintenance concerns. Thank you for the great service Raul! read more

I recently had a leak from my kitchen sink that was leaking all over my countertops and underneath my sink. I gave Exact Rooter & Plumbing a call and they told me that they could come on the same day. Within a few hours, I bought a new faucet and they came to my house and quickly installed the new faucet and fixed the problem! I really admired this company because it was difficult for them to find my house, but they stuck through it and came anyways! They did a fantastic job, were quick and reasonably priced. I will definitely call them for any problems in the future! read more

Offered a good quote, performed the work in a timely manner no issues. Would use again

I have used Exact Rooter approximately five times over the years for both my personal and rental properties. The owner responds within minutes and sets same day appointments for the service requested. While at the rental property, they communicate the issue, send pictures and make repairs quickly and efficiently. Both Raul & Steven provide excellent customer service and I will continue to use Exact Rooter for my pluming needs, thank you! read more

Requested a quote for fixing a kitchen faucet leak. Replied saying they needed to see in person to give quote. Showed up and gave me options but then charged $50 for less than 4 minutes of their time. I was never told up front that I would be charged $50. I was under the impression that it was a free quote. Sent a message to owner Raul D. about not appreciating this poor notice. Have not heard back yet. read more

I used Raul several years ago when I was purchasing a home and was wondering about its plumbing. He scoped the line and used a camera to confirm the lines were in good shape. Extremely professional and efficient. Today I called Raul for a clog I had in my bathroom sinks (both sinks share the same main drain). It was a tricky job but he showed up, handled the issue, and even gave me the option to save money and remove the sink trap myself. Very transparent and professional. He and his son work hard and provide good service without any nonsense. I highly recommend Exact Rooter and Plumbing for all your plumbing needs. He is honest, clean and will not try to give you a "Redlands" price as I've experienced with other companies (overpricing you because you live in Redlands $$$). All the stars! read more

I've used Raul and Exact Rooter & Plumbing previously for a clogged sink and sewer backup at my rental property in Loma Linda in 2019. This past weekend I was trying to replace the inside components for one of the toilets at the property. It's something that I've done before but this time I ran into an issue as one of the 3 screws that attaches the tank to the toilet bowl was frozen up. Knowing how fragile toilets can be, I decided that I needed a professional to assist. I went on Yelp and started calling plumbers to see if they were available to come on a Saturday but the ones I called weren't able to come to the property until Monday or even Wednesday. That wouldn't work as today was the last day I was going to be in town. I needed a solution today. That's when I remembered Exact Rooter & Plumbing and I had Raul's number saved in my mobile phone. I gave Raul a call, to which he picked up promptly and I described to him my toilet dilemma. He quoted me a fair price over the phone and said that he'd send his son over in the next hour. Score! Michael arrived and found that the screw/nut were stuck and needed to be cut. These were tools that I did not have available. Once cut/removed, he proceeded to finish the install of the Fluidmaster toilet kit that I had purchased at Lowe's. Thirty minutes later he cleaned up the area, wrote up the bill, which I signed for, then provided my credit card and he was out the door! Mission accomplished! =) I want to thank Raul and Michael at Exact Rooter & Plumbing for helping this owner/landlord fix the toilet at my rental property. I am very thankful they were able to come out promptly to resolve the issue the same day and it didn't cost me an arm and a leg. I highly recommend this family-owned business and will continue to use them in the future. read more

Quick reply and good price. They were able to come within 24 hours of my call and did a great job replacing our old water heater.

Have utilized Raul and his team for over 7 years on any plumbing needs on rentals in Mentone. We are out of state and have always appreciated his prompt response, fair analysis, and phone communication with pictures and video when needed. He offers excellent communication, quick service times, reliable work, and fair pricing. We wouldn't even think of calling anyone else! read more

Had a clogged main line last night and these guys were out here at 8am the next day fixing it. Very professional, reliable, honest and affordable. Just a quick phone call, spoke in Layman's terms, no gimmicks or runaround "quotes". We'll definitely call them again for any further needs. read more

I texted the company of what I needed replace and the owner and his son came out right away to replace the water pressure regulator after the previous one had failed. Their price was the best price after a couple quotes. I will definitely use this company in the future. read more

Exact Rooter & Plumbing - Replaced water pressure regulator - Plumbing Near Me - Redlands, California

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We have used Exact Rooter & Plumbing services several times over the years, and our family really values what professionals they are. They have always been honest, reliable, and consistent in providing good value. Toilet installs, roots in the drains, fixture installs, backed up drains, and washer/dryer install,,,One time we had an issue with how a steam dryer was installed. They came back the very next day and quickly took care of the problem. read more

Husband left out of town, and of course as soon as he leaves my kitchen sink begins to leak. Ugh (sad face) I reached out to Exact on Friday afternoon, and they were here first thing Saturday! They explained step by step what the issues were and took care of it. They also had some recommendation. I will definitely will be calling them back to install filtration system in the near future! THANK YOU SO MUCH!!! My Plumbers from now on. read more

Steve put in our new bathroom faucet and he was fast and friendly.

We woke up with a slight leak on 4th of July morning. Exact was able to get here to fix it as soon as possible. I loved that they called ahead of time. Once arrived Abdullah and Alonzo were very friendly, professional and got things done in a timely manner. They even educated us on somethings and that was very helpful. I would definitely recommend to friends and family and will definitely consider using them in the future if needed. read more

Exact Rooter & Plumbing - Completed work. - Plumbing Near Me - Redlands, California

This is my second time using Exact Router and Plumbing. The first time they replaced a 75 gallon water heater about two years ago, and today they cleared my sewer line. In both cases Exact quickly responded to my calls, was on time, was professional, courteous. and friendly, and they solved my plumbing problems for a reasonable price. I highly recommend them if you have a plumbing problem. read more

Nothing is worse that poor management. If you schedule an appointment, and you're going to be late, you advise the customer before the appointment time. When they ask you how late, and you ignore their question, and they have to ask you again, that's an example of poor communication skills. Then when you finally answer the question with a 2 to 3 hour delay, well that's how you lose business and get a 1 star on yelp. I recommend using a more professional service. You guys did a great job losing business and showing me how poorly you run your appointments and communication. read more

I highly recommend Exact Rooter & Plumbing. I've had the occasion, like this morning, to use them for various plumbing needs and they are very responsive, show up on time, they do an excellent job and they are super nice and very respectful. They are my go-to plumbing company. Thank you Raul!! read more

Raul at Exact Rooter & Plumbing is awesome. I have been using him for about 5 or 6 years now. He has saved me through a few clogged drains, a leak at the mother-in-law's, and has installed a clean out for me, since my home didn't have them to start. After he came out today, I realized I had never written a review for him. Today he came out to fix a problem that I had Ballards come out to fix TWICE. Even after 2 back-to-back trips they couldn't fix it. They were able to take my money just fine though, then tell me I had to pay again if I wanted them to come back out and actually fix the problem they never fixed to begin with. Oh yeah, he came out today with about 40 minutes notice on a Saturday morning. Save yourselves the trouble, stick with Raul. It doesn't get better! I recommended him to my mom, so you know he is good, haha. read more