Daniela was the Specialist who assisted me with our bathrooms' remodels back in 2021, so we knew the high quality of the planning, scheduling, and work ethic of her work team from that experience. The 2023 kitchen remodel lived up to my expectations. I was so appreciative of Daniela and her team. Throughout, when necessary, my many questions and concerned were answered and discussed. It was a collaborative effort which resulted in my kitchen becoming 21st century. My wife is happy and amazed with the results, she can't stop inviting people for lunch and dinner. We did had an issue with an appliance when the range hood that we received was defective, so we had to re-ordered the range hood, and as promised by Daniela that they would install the range hood when it arrived at no extra charge. When told of this problem, right away, she stepped up, contacted her team member, who was able to come that day and complete the installation. So they made the project finally completed! Daniela was always available and followed through on her promises to take action, and am appreciative of her and the team's ethics and pride of workmanship. I would highly recommend Novel Remodeling to others wishing to remodel their baths and kitchen. read more

Novel Remodeling - General Contractors Near Me - Burbank, California

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We are so happy with the results of our turf installation with Novel Remodeling. They were super professional from start to finish. Uri was thorough and attentive. The work crew was efficient and friendly. read more

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I'm not theonly one ripped off by t his company. At the time I hired them, the company was called NOVEL Construction . Thing is, that when I considered them as honest people topaint the exterior of my home,I became hesitant due to the fact that Eli Azizi told me that the painters would need to dig a trench next to my property "so that the drips of paint could run down". Neighors on both sides of my property had had their homes painted ... no drips ever ran down. I called the office, but to no avail. Very unprofessional. I have a document that says I cancelled the painting contract. I didn't, I just wanted an explanation about those "drips" etc. I have looked into the loans takenout n my name with this group, one freom Medallion Bank, the other Synchrony, amounting to originally over $15000.00. I became nervous and my t yping skills would show that. There was never a choice of coor for the original issue, & the retroit? foe a home less than 2,000 sq ft? Not even close to fair. Two guys showed up,tey were here for less than two hours & left without any realcontact with me. Do not trust this group if you care about honesty & quality, read more

We feel that our experience with Novel Remodeling has to be spread around for everyone's benefit. We live in Sherman Oaks. Did some research on windows company in our area and were about to choose a local dealer who carried Plygem windows. We called Novel Remodeling and they told us they carry Plygem , too. The day that we got the windows from Novel Remodeling they showed us the warranty before we signed with them. So that was a good start because we wanted to know for how long do we get a hardware warranty. The day of the installation they arrived on time. Everything looked professional and organized on their side. David and his crew did a terrific job on installation. If we keep the windows closed, we can hardly hear any noise and they look fabulous. Thank you for your wonderful customer service. read more

Novel Remodeling - General Contractors Near Me - Burbank, California

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This is a review, a pleasure to write. The work to be done: painting the outside of my home, including the needed preparation, and also fix a very bad job (build 2 combination security/inside doors) done a couple of years ago by a socalled professional local company. Novel Remodeling, their advisor, Phil, and the crew that was hired did a fantastic job. My home was built in 1961, it had been repainted only twice in all that time. Now, there was no color change and yet, when the men got done, it looks like I have a new house; it just shines! And the messed up doors: they fixed one and completely rebuilt the security's frame. They feel very solid now and I feel safe when I lock them. Am very satisfied and would highly recommend this company. read more

Novel Remodeling - Just completed work at my home. - General Contractors Near Me - Burbank, California

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This is the second review we leave for this company. We just had our driveway done by Novel. The reason we had the driveway done is because we had a water leak underneath. We had other estimates come over and they all tried to use the scare tactics of why we should get the driveway done. Novel representative Came over, was straightforward and gave us a price and even offered to fix the leak at no additional cost. We are in love with our new driveway read more

Novel Remodeling - General Contractors Near Me - Burbank, California

Novel Remodeling did a wonderful job on our kitchen remodel at a very reasonable price. Matthew was the general contractor who oversees the work crews. Prior to finding Novel Remodeling, we had approached two other firms, but neither firm was able to come up with an acceptable design. It was as if they were trying to fit us into their cookie-cutter vision of what the kitchen should look like, rather than listening to us and designing what we wanted. Conversely, Matthew worked with us in designing exactly the kitchen that we wanted. After listening to us describe what we were looking for, he put together a design presentation, including 3D drawings. He managed to do what other firms said was impossible given our space limitations. After a couple of modifications, we accepted the proposed design and then the demo work began the following week. Not only was the design to our liking, but the materials picked out by Matthew were exquisite. We receive compliments from everyone who comes over to our house. The entire project from demo to installation took about three weeks, not counting a slight delay in completion of the finishing touches due to suspension of work in this Spring due to the coronavirus quarantine. Both Matthew and David ( the owner ) were always available to answer any questions or concerns that arose during the process, both by phone and by email. read more

This is our first time contacting a remodeling company, and we were extremely nervous as the bathroom remodel we where trying to do had setbacks. After researching various companies, Novel was chosen because of their ability to accommodate people with accessibility issues (Disabled and Elderly) and had commonsense protocols dealing with the Covid-19 issue. Other companies made it impossible to hire out because of their over the top protocols, and Novel seemed to handle things with a safe and commonsense approach. Our Project Consultant was Ben Oirech, who was extremely professional, giving us his credentials and showing us upfront that he was licensed and ADA (American Disability Act) experienced. We soon had a great conversation and explained to him our bathroom remodel. We also expressed that we hoped we found a great company and wanted to build a relationship, as we had other construction planned for our old home. As a courtesy he did inspect our roof, which was part of our planned home improvement. I already knew after the recent windstorms that it would need to be replaced. He did confirm my assessment and worked with us to get an exception deal on our roof. Over the next two months his team replaced our roof and remodeled the bathroom. The roofing team members were extremely professional, efficient, and respectful of not only our property but also our neighbors. Each day they cleaned and removed and debris, leaving our property spotless. As for our bathroom, Leon, was our contact and he visited often to ensure that the project was going well and wanted to make sure everything went well. They were also very knowledgeable about Los Angeles Building Codes, and made sure that everything would pass inspection. As for cost, we all know that the prices our going up. I saved up for years to have enough for the bathroom, and was worried as I would need to save up years again before we could touch the roof. Novel provided reasonable pricing and also helped advised on how to finance the roof as that was in need of repair. Ben and his team treated us as people, not some just some customer. I wish I could remember everyone's name, but each person from roof, to tile artisan, to runners, to plumber were all great people. They truly look out for us, did their best to find us the best deal possible, and worked with us every step of the way. They also offer Solar Power, and their consultant John is another knowledgeable guy who will also work with you to find the best solution possible. Unfortunately at this time we could not proceed with that, but I just wanted to include him as he another phenomenal member of the team. read more

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Spending $10k+ on a project was definitely the biggest remodeling project I have ever done in my 5 years of being a homeowner. I had the project bid by 5 parties and not only was Novel Remodeling the most reasonable, Ben, the project manager made all my anxiety go away. They knocked the job out in half the time they said they would, left no mess and everyone says how amazing the remodel looks. His team did a huge island with a waterfall edge, two kitchen counters, the matching backsplash and two bathroom counters all with matching granite. It looks insane, I've never been happier with a project which is great because it was also the most expensive. Definitely will use again and recommend A+++ read more

Novel Remodeling - BEFORE - General Contractors Near Me - Burbank, California

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Never trust a company whose cost estimators neither keeps their appointments nor have the decency to call and explain why they don't plan to show up to the meeting they set up. Made an appointment for July 23 at 7pm to have a cost estimator come out and give us a quote on remodeling my kitchen. They specially requested not only I was there but that my husband was also present when the estimator came out as it would save them an additional trip if we decided to go with them. I told them it would be tough for my husband to leave work early in order to make it to a 7pm appointment on a weekday but I would make sure he could be there before I confirmed with them the appointment. I did my due diligence and ensured my husband would be home for the appointment and then called this useless company back and confirmed the appointment was on. I clearly respected their time. However, they had no such respect for me. It is now 7:37pm and not only has this estimator not showed up but they haven't even had the decency to call me and explain why. Their front office must close at 7pm as I have called them 3 times and it has gone to voicemail and no one has called me back to explain why the estimator is a no show. I would never ever use a company who cannot even make a good impression in the initial phase. read more

WARNING!!! DO NOT HIRE NOVEL REMODELING! Somehow Novel Remodeling hacked into my Buildzoom account, got my phone number and pretended to be one of the contractors that they recommended. Please view the photo that I have attached here to see what he did to my carpet. I had lifted up the carpet to show him what was under it. He thought there might have been hardwood underneath and asked for an exacto knife to check. I thought he was going to scrape some of the glue off of the floor, but instead he made this large 6 x 8 inch hole in my carpet. The hole is in a potentially dangerous traffic area, too. Additionally, he continually insulted me about everything: from my ideas about how I want my kitchen, to my iphone, to the chair he sat in. I asked him for his card. It appears in the photo. As you can see, it only has his last initial, not his last name. I can only imagine what his company might have done had I hired them! read more

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Needed some dramatic changes in my backyard. This is a costly job and I was looking for a reliable group of people in Los Angeles. I didn't want my money to go to waste and it's always tricky finding the right people. The guys at Novel took away my worries and managed things so I didn't have to stress about it. They have been great people to work with and the guys are skilled. I really liked that. Dealing with them for the first few days, I knew I had made a smart investment . I would recommend them for any remodeling job. Their fast response to all my questions and needs makes them my go-to guys for any job. Big thumbs up. read more

Novel Remodeling - General Contractors Near Me - Burbank, California

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Just had my bathroom done and I am so happy with the work and quality that went into my brand new bathroom! I consider myself very picky and detail oriented From beginning to end everyone that showed up was on time and professional. Usually I am always the one waiting on any type of contractor. But my experience with Novel's bathroom was very different and positive. I have been having a lot of issues with other contractors not showing up to work and delaying the entire remodel project except the bathroom. I am so glad I found this place after meeting with 10-15 bathroom places. They were the most reasonable with the highest quality. I could give David and the others 5 stars all day long. They are fabulous!! They are totally professional and always went the extra mile to make sure we were happy. They put customer satisfaction first. I am so pleased with this bathroom that I will definitely have them do other projects, like my kitchen. The owner is very honest, gives you a lot of good insight and information to make your decision easier. I also had them do the wood flooring outside my bathroom and I have received so many complements. I am definitely referring this place to anyone for bath or kitchen remodel. If you want peace of mine, go with them. I can't say enough good things. I just know that I made the right choice! Thanks to everyone at Novel Remodeling!!! read more

Novel Remodeling - My amazing new bathroom - General Contractors Near Me - Burbank, California

Called a couple of places for estimates. The guy who came out didn't take any pictures or notes. He observed the area that needed work under the house from a great distance. Wouldn't give any idea of pricing. Said he would but didn't ever email an estimate only a list of things to be done which we know some of them don't need to be done. Didn't talk about or even answer questions about the work that needs to be done. He talked about himself and asked personal questions which were not answered. We feel he was very unprofessional. Will not be following up with them. read more

This was our first project with Novel remodeling , We had them change our lawn to water tolerant landscape. Sean P handled this project very well from beginning to the end. He met with us several times and went over everything to make sure we were on the same page every step of the way , They exceeded our expectations . We definitely recommend them and very impressed with our new landscape . 100% happy clients Faren and Jeff A. read more

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Horrible Horrible Horrible Staff are rude ,aggressive and impolite. Customer service is zero.Gary is unreliable ,most of the time unavailable.Most of the time I got bad news and rude behavior from them.Their plumber only did not slap me.I had 2 small bathroom supposed to finish in 4 weeks but took 4 month.they lied to me a lot. They over charged me for their lack of knowledge of city code.the day we moved in after 2 month bathroom had no toilet and vanity they break my vanity and Mathew said we don't know how to install vanity and did not accept responsibility and I brought other person to install vanity the same day of moving and paid on my own cost company accept half of that. After 3 month and receiving a lot of stress I paid them while some part of job not done.Then john showed up and confirmed that job not finished and did some correction.Always threatening to put lean on my house without finishing the job. I have a lot to say.even one star is too much You can hire handyman and pay at least half of the wage and get better job I don't suggest this company on any situation I'm so glad that didn't give them my kitchen,garage and windows.my feeling after the renovation is a feeling of person who has been assaulted and rubbed.A lot of stress.they were not honest with me at all. If your money, your family and respect is important for you forget about them read more

I have proof of everything expressed. Buyer beware!!! We have had the worst experience with this company. They do not have customers service, they are rude and they behave like mobsters, threatening, intimidating and when you leave a review on skill level, professionalism and overall eve prince they respond with lies and accusations and blame, they blame the city and covid for the delays, at least from our view, the delays we complain about had nothing to do with those issues, everything they installed was incorrect of backward or broken by workers during installation. Finally, we are sitting here going into 5 months of a tiny unfinished bathroom, emailed documented harassment and multiple threats of lean. The project is not completed and they demanding final payment before it's finished or inspected. The only payment owed is the one submitted upon completion which they stated they will not complete over email. Completely unethical. Connected to a variety of DBA, there is no evidence the owner uses his real identity when we checked the license number. We had to explain to them their own terms of the contract to pay LAST1/3 upon completion as stated by them, they responded with aggressive intimidation and scare tactics, screaming and hanging up, and refusal to complete over email. read more

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Their business practices appear shady and opaque. We were suspicious from the onset due to Novel's rep's hard sale practices and amateur attempts to look folksy and establish trust. We are building a new front yard fence and asking around for estimates. Somehow, we got into a fence construction database and received a call from Yosif E.., a project consultant from Novel. Yosif came right away to meet us, and we discussed the project and budget of $15-$20K max. Yosif was endearing and folksy at first. He insisted on being addressed as "Uncle Joe." Unfortunately, Uncle Joe was not so interested in understanding our needs. All along, he was pushy, insisting we sign the agreement, which he priced at $22-$25. Naturally, we refused and asked for samples of materials and a proposal before signing any contract. Uncle Joe showed up with a subcontractor the next day with two wood samples: cedar & bamboo. I asked for the price difference from either material. Uncle Joe suddenly became agitated and turned into "Rambo Joe" to my surprise. He started screaming and accused me of behaving unethically for asking the price difference of the materials. Uncle Rambo declared that the flat cost was $25K and refused to provide an estimate with cost or services breakdown. He barked at the crew and told them to leave the premises immediately while he continued screaming all sorts of rude nonsense at me. Looking back, I thank God that Uncle Joe lost his cool and showed his true colors before it was too late. The bottom line is that we received an estimate with samples from an established contractor in the area. It's half the price from Uncle's for the same design, using top materials and without the attitude and a lack of professionalism. My impression is that Novel business goal is to milk customers. Beware of the wolf dressed in grandma+uncle Joe clothing. read more

The first time we met with Eli at our house regarding our bathroom estimate was in August 2014. We went over the specific details of everything that My wife wanted to have done, I really appreciated the fact that Eli was very detail oriented. They started our project the next day and continued working every day except Saturdays and Sundays till the project was completed, they covered everything from electrical plumbing carpentry Kaiann waterproofing and paint. What I really appreciated with Novel Remodeling is the fact that the price was set at the beginning and did not change all the way till it was completed. The entire team is super professional and friendly, they arrived every morning between 8 to 9 o'clock in the morning. The company was responsible to schedule city inspections and each inspection was approved the first time. You can see the final pictures yourself and see how beautiful the project turned out. I definitely recommend this team they are honest and professional, they never pushed us even once read more

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I am shopping around and getting ESTIMATES for a covered patio. Their rep David showed up and was very thorough. However it became a nightmare when he kept pressuring me to sign a contract and said I could simply cancel after 3 days if I found a lower bid. I had my brother on the phone since he's familiar with contracting law and it frustrated him. I told him I would decide later who I would use. He kept telling me to sign and reiterating about the 3 day cancellation He finally got pissed and said he has been doing this for years and he knows I wont call back. I can say this. After the high pressure sales pitch and disrespect he is right I would never do business with this company read more

Very unprofessional! Do not waste your time. There are plenty of other companies out there that are both professional over the phone and in person, and do quality work. I would NEVER give this company a dime read more

My partner and I just purchased our first home in Los Angeles and wanted to replace the old wooden windows. We had a few estimates, but price with Novel Remodeling was the best. We had Dan replace about 10 windows, and we chose vinyl windows based off his recommendation. The project took about 3 days after materials arrived. No problems, always available to answer questions and help us with the selection process they did such an incredible job we are so satisfied we will keep them for any future projects and of course any projects pertaining to friends and family read more

We had our roof replaced by Novel Remodeling Sean, and the whole Novel Remodeling crew were absolutely amazing. We got three bids and Novel's pricing was extremely competitive. On top of that, Sean was very communicative throughout the entire process and always available to answer questions by phone and text. I never once felt like he was too busy working on other jobs or like I was anything but his most important customer. A contractor that cares so much about customer satisfaction is a rare and refreshing thing, especially when combined with the years of experience and high level of skill that Sean and his team bring to the table. Our job required more wood replacement than anyone expected and Sean did his best to keep the cost down. The web is filled with horror stories of contractors taking people for a ride or unexpectedly adding cost after cost to get the total bill as high as possible. You will not need to worry about anything like that with Novel. I wholeheartedly give them my highest recommendation. Our roof looks amazing and we can rest easy knowing that it was done properly and will last for many, many years. Thank you, Sean! read more

Novel Remodeling - The final job.... - General Contractors Near Me - Burbank, California

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Horrible experience. I contacted Novell because of their ratings for a quote to repair and paint the outside of the house and siding. I had Ben come out to my house and he gave me a ridiculous price. I said no thank you and made a call to my uncle who is a contractor. He gave me a rough idea on how much a job like that should be and his price was not it. While i spoke to him, my wife spoke to Ben about the flooring I needed done at the house. He gave me a price that was the down payment on a house. I understand that they are a contractor and subcontract out the work, so it will be higher than going directly to a siding and flooring company, but I know we were paying at least 40%-60% too much. Ben was extremely pushy and was saying our price is only for today. I have people nearby and if I leave, the price is gone. My uncle said kick him out. If he is acting like this now, imagine what he will do when they start the work. I SHOULD HAVE LISTENED. My wife wanted it done soon and rain season was on us, so I agreed. Now, the outdoor painting and stucco group were awesome. They did great work, but the cost that I paid for replacing the wood components was not reimbursed as all the wood except for one or two pieces were salvaged. Money lost there. Then came the flooring contractor. The guy was non-responsive and when he did finally show up, his attitude was so poor I almost threw him out the first day and asked him to leave later on. I called Ben and asked to switch companies for the flooring, but he refused. The job was to FULLY demo the float on the floor to the substrate, which the vendor did not do. They didn't even have me move items out of the rooms or they cover them with plastic. They got dust on every and any item that was in the areas. It took three days to clean up the mess they made. They scraped the float instead of removing it so the floor creaks in many areas, especially where the float is breaking. The demo of the float was the biggest cost to be incurred for the flooring. Again, more money lost there. The work was so shoddy, I would have been better hiring a few guys from home depot. They didn't secure my toilet, they didn't seal any of the joints. I had to call them back on four occasions as I continued to find horrible ways that they cut corners. They didn't use waterproof caulking in areas where there was water, like the bathroom. The caulking pulled out in three days on its own. The flooring contractor told me I had to hire someone else to do the baseboards that they were supposed to install. HORRIBLE experience. Now I have a floor that looks horrible and is bound to start having problems soon. I am out a tremendous amount of money, and I am not happy with the way the work went down. I called Ben and he said well they came back to fix the issues didn't they? I said I shouldn't have had to clean three days, and pull them back to do a decent job. If this was their house, they wouldn't have put up with it. The worst thing of all was what Ben did next. I get a call from Ben saying "I know it didn't work out the way you wanted, so I want to come over and discuss how we can help you." I was thinking a discount on the services or to have another vendor come in to do a better job. Ben comes over and offers me a "hundred dollar discount" to give them a 5 star rating. This guy was trying to bribe me with 0.4% of what the job costed. If that doesn't stink of dishonesty, I don't know what does. Avoid this company at all costs. You wont regret it. read more

I hired this company six months ago to do simple plans and permits for a nearly finished attic conversion. I have neither plans nor permits. I have had much the same experience as others, even with Uncle Joe. I will update this review as I attempt to resolve the issue with Novel. read more

They took three months to complete a one day job. They went three months over the deadline to put up my patio cover and misc wood work.

My wife and I moved To our house three years ago. Having the landscape Has been part of the plan every year, but we either have no time, no directions,I'll leave it to the right company To go with , until we found Novo remodeling company , We could not be happier With way everything went with David and his team, David is the owner, David is a great guy to work with, he is Quick to respond, creative and knowledgeable, he manages his team well To ensure his job done correctly And took into consideratio all our needs/wants the whole project from start to finish took 8 days-quick ! My favorite part beside the end enjoying our beautiful backyard,Was meeting David at nursery to pick up 50 plants! Very good experience! And I'll be hiring him next year to do our front yard . Thanks novel remodeling read more

If you have a big enough project then these people might be an option but if you have a small project don't even bother. The multiple messages and phone conversations and rescheduling of the appointment was evident that they were not interested in my project because it was probably not big enough for their taste. read more

Overly expensive, the sales men used pressure tactic to get you to do the most expensive option. But they excellent work and we're reliable until the end of the last project. Also they were cheap in ways, not wanting to do a little extra that would of made us lot better about them. The one good thing about the company was their customer support person Rusti Blu who was on our side and made the do work that they promised verbally, but not in the contract. read more

These guys just called me and I'm not 100% sure how they got my info but nevertheless, I asked what they specialize in and the guy kept repeating "if you dream it, we build it". He said they were available to come out and quote me anytime after 11:30am today in a very tv-car-salesman fashion and I said, "okay... let me just look up your reviews on yelp". As I'm on the phone, I see all these negative reviews and I ask him if he knows why and he says, "no, why?". And I said, "I don't know, I'm asking YOU if you know why." He says, "We have a lot of positive reviews on YouTube so I think that people like us." I then asked for the name of the owner. He said his name is David. I asked for the last name and as I'm explaining why (because I've dealt with SO MANY construction companies that are liars and flakes - I need to know they're legit), HE HANGS UP ON ME! So... believe the yelp reviews and beware. Don't waste your time. read more

$15,000 for the simple asphalt roofing of a 680 SF house is very steep. $250 for an engineer to weigh in on structural considerations for a patio is also very steep, for a free consultation, especially when I have a background in architecture. And most impressively, $20-24,000 to rewire a 680 SF house is really unrealistic. The person was pushy, got annoyed when I made it clear I wanted to wait. I feel bad, because I know there is commission involved, but these are big decisions that shouldn't be rushed. For reference, over the phone, an electrician in Culver City in what I imagine is a much more competitive market mentioned this may cost in the ballpark of $7k. edited for brevity. I'd look elsewhere and to specialists for what you'd like to get done. read more

Fair price! Great quality work. No job to big too big or small for these guys. Would hire again for any work needed in a heartbeat. They did my whole house when I was living in California. If I could bring them to Florida to do my new house I would. Their crew was pleasant, polite, and had fun doing what they do. Gotta love folks that can do hard work with a smile on their face. Big props to Novel! read more

I chose Novel Remodeling to have my windows replaced. Eli came to my apt for a consult, was incredibly thorough, gave me pricing on the spot and walked me through the process of retrofitting, which was the most cost effective option for my windows. He was also very accommodating-- I don't have time to make phone calls during the day, so we did everything via text message, which was so much more convenient for me. Windows were installed last week, and look amazing. He recommended going with white on the inside (they had to be black on the outside per my HOA), and the white makes my place look so much brighter and more modern. The installers were fast, efficient, and cleanly. I'm VERY happy with my new windows! Highly recommend Eli and Novel Remodeling! read more

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My husban and I recently bought a fixer upper in Encino. The house needed a lot of work. We contacted a few contractors nearby and were always left with unsatisfied taste in our mouths. We needed a 2 bathrooms remodeled with kitchen and full backyard. It was a big project and we needed a contractor that can get the project done within a 6 months. Novel Remodeling stood out among the bunch of contractors we interviewed all weekend. It was a hard choice, but they provided the financing and David was very knowledgably. The project began in our kitchen with a full demo crew starting within the next week. We had our bathroom demoed soon after. A kitchen designer from Novel came by and helped us pick materials from local vendors in LA. We went over the entire design, and 3D plans made out and it was exactly what we wanted. Next came bathroom remodeling, and we had our plumbing replaced, new toilet and vanity installed and shower enclosures. It was exotic to see the transformation and the quality of workmanship was superb. David arrived daily to check on the crew, and keep us informed about the next few days. We had materials delivered to house, and everything was kept clean. We moved on to the backyard only after a month and half of interior remodeling. Our backyard was completely transformed. We had our patio area redone with stamped and stained concrete. We had a new patio cover installed and chose vinyl to match the design of our neighborhood. We replaced our wood fence for a modern designed wood fence and went completely drought tolerant. Decomposed granite was our top choice and David agreed it was an excellent choice for our home. We had large agave plants installed at the edges and small walkway incorporated towards a historic tree that already existed in our backyard. David and Novel Remodeling did a wonderful job. Everything you expected and more. We did a lot of remodeling and it took about 3 months. It was well worth it at the end and would recommend David to my friends and neighbors. read more

First off, a huge shout out to Gabe!! I left a message over the weekend just to find out what I can do about my front yard and the sidewalk lawn. I didn't feel like mowing or watering anymore. The lady replied on Monday, and right on the same day, Gabe came over to my place to discuss the project. Lo and behold, the project was finished in a blink of an eye (two days to be exact). The workers were very pleasant and professional. Extremely high quality work. I am very happy with the process and the finished product. What more could I ask?! Hey Gabe... lunch is coming... someday... lol. read more

We recently had a chance to work with Novel Remodeling after finding them on yelp and we could not be more happier. When we requested information from a referral company, we had many companies call us and they were extremely rude and felt like no one really listened to me. After doing 6 interviews with different companies, John from Novel Remodeling stood out. John was polite and attentive to we needed. He listened carefully and recommended the best materials for our kitchen and bathroom remodeling. The rest of the contractors were rude, did not offer any details, or failed to make an impression. We were hesitant about the negative reviews on yelp and wanted to do more research. After doing research on the yelp reviews, we realized most of the complaints for Novel Remodeling were invalid. As a restaurant owner, I can relate to Novel Remodeling and the remodeling business. Customers that have not had a chance to try my food should give it a shot and judge for themselves instead of reviews left from distasteful people and the reviews left on yelp seem to be from people that have not experienced the full nature of what John and his crew can do. When we started our project, we noticed how well organized attentive Johns crew were. They cleaned up after themselves, prepared the work environment each and every day and made sure my concerns were addressed immediately. John arrived almost every day to check up on his crew and personally answer my details. He helped me pick out tiles for the bathroom, and kitchen. Redo parts of the plumbing that were done incorrectly and bring my kitchen up to modern code. In a record of 36 days, we had our kitchen and bathroom done the way we wanted it. Smooth sailing all the way home. We highly recommend John and Novel Remodeling for kitchen and bathroom remodeling! read more

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We suspected potential foundation At our home so we inquired with several structural to provide assessment. The two ladies from Novel showed up between the hours of scheduled appointment, demonstrated professional knowledge, responded to my questions with great depth of information and share tips for what to monitor. Offered what services were available via Novel without overhanded salesmanship. We will pursue the recommended exploratory option and keep their information for future work. Thank you Jennifer and Limor from Novel Remodeling. read more

I had a representative from Novel Remodeling give me an estimate for a project my husband and I were interested in. We were spending a fortune on our electrical bill and we decided to get solar panels installed. I can say, hands down best investment we've ever made. We spend A LOT less on our electrical bill, so installing solar panels was the greatest thing for us. We were very pleased with the service we received by Novel Remodeling. Their staff was very patient with us by explaining us everything about solar panels and the team was always on time. The results are great, our electrical bill is very low and we are very much pleased. Thank you Novel Remodeling. read more

WARNING!!! Do NOT let these cutthroats talk you into funding work through entities like the HERO Program and California First! It attaches the debt to your property tax, along with an ungodly amount of interest. Made my tax payments go from $1200+ every 6 months to $12000+ every 6 months (which is double my pitiful SSI income). I wouldn't have had as much work done had I known, which is why they didn't mention it. Novel gets paid immediately from such entities so they pushed every upgrade they could. When I discovered how much the payments had increased, only then did I realize how screwed I was. My trust lawyer told me I had time, that the county waits 5 years before starting foreclosure. Well, maybe the county does but not HERO and CA1st! They swooped in the same month the 2nd payment was due (I hadn't made any payment on the first installment because I was paying off debts that had fallen by the wayside when I had a DWP bill with a comma in it, to try to bring up my score so I could get a mortgage) with foreclosure threats to begin the following month. And since it's considered tax, the debt is not dischargeable in bankruptcy and even Keep Your Home California can't help. They say they've seen a lot of it lately, and it frustrates them that they can't help people. Oh, and by the way, having a 100% paid for house is actually a BAD thing. Every lender in town wants to refi an existing mortgage, but not start a new one. Daniel, the contractor who is only charming and friendly when he's trying to get your money (and actually asked me to write my first review of Novel here during the work, so take positive comments about them with a giant salt lick), says he's "not interested" in fixing the roof that is leaking after less than 2 years. It wasn't a patch job either, the roof was old and caving in and had already been re-covered, 6 layers thick (legally it shouldn't be more than 3), so they had to strip the entire roof down to the rafters and put a whole brand new roof on, so it shouldn't be leaking after a couple years. Granted that work occurred when he worked for another company (which he claims is bankrupt and the owner fled to Israel), not Novel, but the work he did last year through Novel is sub-par too. He only hires Home Depot parking lot rejects who pretend they know what they're doing but they don't. Been less than a year and things are falling apart. There is no way you will get quality work from them, and they won't fix the issues with the crappy work they do accomplish. read more

If you have unlimited time and money, and don't mind being lied to, this is the company for your project. These folks will lie to get your business, then take their sweet time about completing the project. IN this case, the project was a multi-phased one, involving windows, bathroom remodeling, and painting, accruing a cost exceeding $40,000. The site was in San Pedro, but judging from the slowness of the contractors doing the work, could have been in Milwaukee! Less than a year after this project ended, a huge crack appeared in the new sink that had just been installed. Would they replace it? OH No! That could never have been their fault! Poor quality sink? They'd never install such a thing! I am amazed that this company does not stand behind the products they sell. Novel did offer to install a new sink, but I'd have to buy the replacement sink, of course! Most likely, if Novel installed it, it would probably soon crack again. read more