1. NOVA Rooftek

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McLean, VA

NOVA Rooftek

4.3 (44 reviews)
Open • Open 24 hours

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Response time

10 minutes

Response rate

100%

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The only "estimate" I received.

I had someone come out to look at replacing the trim along the roof. Dave gave me a quote that was a number written on a scrap of notebook paper and said to call back if I wanted something official. He also mentioned that if I wanted to repair some sagging plywood on our roof they could do both. When I called back (just for the trim, not the roof) for a contract, they said they'd email it to me and never did. I tried calling and emailing several more times over the next two weeks with no response. When I finally got a hold of someone, they said that they wouldn't do the trim alone -- they would only repair the trim if I also used them to repair the roof. That was a big bait-and-switch, that was not the reason I called them for an estimate, Dave mentioned that as a possible add-on but in no way said that was required. They completely wasted my time (the half day off work I took off to get a useless estimate and the time I spent calling/emailing later) and were completely unprofessional. Edit based on company response: I requested a trim repair, NOT a roof repair. If that wasn't possible, I should have been told that up front instead of weeks later. I was perfectly happy with the price of the trim repair and would have loved to move forward with that but no one would get back to me. I called multiple times because no one answered the phone (despite the website saying they're open 24/7) and there was no option to leave a voicemail. My attempts to reach out had nothing to do with not accepting the service arrangement, because no one had told me what that arrangement was. If you consider it harassment to have potential customers call you, you shouldn't be in business.

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9 years ago

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6 years ago

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8 years ago

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9 years ago

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Review Highlights - NOVA Rooftek

“Thomas was very fast at responses and once the paperwork was signed, the roof was repaired in mere days.”

Mentioned in 23 reviews

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NOVA Rooftek - roofing - Updated November 2026

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