Russell and his extremely hardworking crew did a great job replacing a roof and roof deck.

I've been dealing with Jerome and Roof Solutions for about 8 years now for a townhouse on a windy corner with a very high roof. They've repaired lost shingles, and wind damage to the soffits. When they replaced the roof for my house and garage it was supposed to be a two-day job. I had surgery scheduled for early on the second day. But they doubled the crew to finish the job in one day so I could recover at home without the noise. That was unexpected and greatly appreciated. They also quickly fixed leaking downspouts that were clogged from leaves. About a week ago they installed gutter guards. Each roofer they've ever sent for estimates and/or service has been an honest pro. Jerome is responsive, great at troubleshooting and patient when explaining things. Every transaction with Roof Solutions has felt like a bargain to me. read more

Don't use Roof Solutions for any downspout work! Long story short, they replaced the downspout but did such a lousy job that I continue to have leaking on my interior walls from inferior downspout connections. Here's what they didn't do, but should have done: 1- I was never able to show anyone what I needed to get done/replaced at my house (a picture is worth a thousand words), so had to trust that phone communications were accurately passed onto the workers. Since the work was subpar to non-existent, I don't beleive this ever happened. 2- They did not secure the connection between the gutter along my roof to the downspouts on either end of my house. The downspouts easily shifted out of place allowing stormwater to run down the front of my house (old brick house=water damaged plaster). I complained about this and they did come correct one side after giving me attitude about it. 3- They never replaced the downspout connection pieces where the porch roof downspouts connects with the main roof downspout. They didn't even secure what was already in place, so it continues to shift out of place resulting in water damage on interior walls following a renovation. I'm out of pocket on that one unless I take them to small claims court. 4- They didn't replace the end pieces that connect the downspout to the ground and just left what was already in place, which was rigged together through the years. I was satisfied with this company's roof work and had used them for over ten years. Big mistake thinking I could trust their work across the board. I probably got lucky with them having a couple quality roofers on staff. They are also not the cheapest company, but if the work is good I'll pay for that peace of mind. read more

Roof Solutions - Roofing Near Me - Silver Spring, Maryland

Did the new roof quickly and with little bother to us. Mr Deighton was a pleasure to work with. The job entailed moving our DirecTV satellite dish -- which they put back in place perfectly, still correctly aimed. read more

Roof Solutions - Roofing Near Me - Silver Spring, Maryland

Roof Solutions solved a persistent roof leak I had had for years and that several other roofing companies had been unable to fix. They were clear and straightforward in their proposal and in carrying out the work. Good follow up after the work as well. This is a serious, professional company with high standards. read more

I have worked with Roof Solutions for over five years on two houses. In every instance, they were prompt, responsive and did an excellent job. I highly recommend this company. Celia read more

Despite scheduling site visit, when scheduling got confused - they instead said chat to our technician on phone. Without assessing or knowing more - technician was clear - not coming out for a repair - we would only take job for full roof replacement. Waste of time. read more

A couple of years ago, Roof Solutions fixed a tricky leak in a gabled roof valley where two other companies had failed. When patching a 75 year old slate roof was no longer a practical option, they replaced the whole roof, down to underlying planks that were rotted. The work was prompt (a week after signing the contract) and professional. They weren't the cheapest. Hopefully, we won't need roof work for a long time, but if we did, I'd use them again. read more

We just endured the grossest telephone exchange with someone at this company regarding an estimate for a roof replacement. Rude, condescending, and committed to an amount that is double the estimate we received from a competitor this company claims is probably worthless. Customer service is at least half the battle, you guys. Tell me you understand better what it takes to entice a potential client. read more

Roof Solutions comes twice a year to check the overall condition of my roof and clean the gutters. They are always prompt, professional, and thorough, and include photos of anything up there that looks problematic. They have been great read more

Summary: the story ends well, but it took a few steps to get there. We contacted Roof Solutions to repair a few damaged shingles and a hole in our roof. They provided a very reasonable estimate and scheduled a repair quickly enough, but were oddly elusive about committing to a time when we could be home. Despite our request to be there during the repair - my husband arranged his schedule to be home - they ended up coming at a different time when we weren't there. The repair was done poorly, with crooked shingles and the hole papered over. Furthermore, because we were not there to check on the attic, Roof Solutions ended up patching up the roof and trapping a squirrel inside our attic. The wily squirrel eluded capture (despite a costly visit by a wildlife removal company) and eventually chewed itself a new hole in our roof to get out. We sent photos of the original repair job and new damage to the Roof Solutions owner, who responded quickly and had the repair redone. read more

I had contacted several companies for gutter cleaning services. Roofing Solutions was available. Sandy, my contact was resoonsive and answered all of my inquires in a timely manner. Because of my work, email is easier for me to communicate. I really appreciated her prompt attention. Gutters were thoroughly cleaned and the technician had looked over my roof and provided feedback as well. I will use this company again. read more

Jerome at Roof Solutions explained everything clearly and answered all my questions. He was great to work with. They came when they said they would, did a great job, and left the yard clean. I highly recommend them. read more

Provided excellent service for our Clay tile roof. Not everyone is skilled in repairing this type roof. Russell was great to work with and really knows how to service this type of roof. Excellent work ! read more

I had a shingle tab come loose and John came out to have a look. He was honest about the condition of the roof (it was fine) and even tacked the loose shingle back into place without charging. Another company wanted to charge nearly 700 bucks!! I will be using this company when it is time for a new roof! read more

Roof Solutions has always done a great job taking care of my roof needs. From small repairs to large replacements they are always easy to work with and fulfill the job with the most care and professionalism! I highly recommend them for your roof needs!! read more

They company has very experienced techs, they show up on time , do the work and stand by their product. This company has my business whenever I do roofing , or gutters! read more

Five years ago this company repaired the back of the flat roof on my townhouse. They added a membrane to the entire back half to repair a leak. Shortly after the connection at the downspout leaked and that was then fixed. It is now leaking again at that same location and I called to have them come out to discover/access the problem and then give me an estimate to fix the leak. The person that came, went up the ladder, which was not positioned near the leak, peered at the roof, never setting foot on the roof, and left without a word. I then got an email saying I needed a whole new roof complete with several estimates for this with varying levels of quality and warranties. I only want to fix the leak as I made clear and as it is leaking only at the corner, at the downspout connection, I am not interested in a whole new roof. Waiting for them to come out was a waste. read more

We had leaks in two second floor rooms and were prepared to spend the money to replace the roof. Jose came out, assessed the problem and determined we could fix the problem without having to replace the entire roof. Somebody came to fix it 2 days later and I ended up spending only about 5% of what I expected to spend. That's definitely putting the customer first! They got a customer for life. read more

We had a limb fall through our roof one evening. Russel responded right away and had a team there as soon as it was light out and safe to get started on the temporizing repairs. He was a strong advocate for us with insurance-- he helped us appeal an initial low offer from them and ultimately helped us get full value costs covered. When it came time to replace the roof, His team was efficient and conscientious. And--Russel personally did a final inspection to ensure the round met his standards and quality guarantees. We really appreciate the quality work and advocacy of Roof Solutions. read more

I Found a water spot on the ceiling of a empty spare bedroom ceiling. Called Roof Solutions after reading Yelp reviews. SO GLAD THAT I DID. When I called I was asked if it was am emergency, as it was not a appointment was made. Roof Solutions called the day before my appointment and again when they were on the way. Aaron arrived when promised, and was professional, courteous, honest and his experience was evident. He found the cause of the leak, flashed and cement patched it, and was gone within an hour. Thank You Roof Solutions.... job very well done read more

During the recent storms and heavy winds, my house had suffered some roof damage allowing rain to enter the house. The strong winds also blew the exhaust cap off the roof. I called several companies to come out and inspect and repair, Roof Solutions was the only company willing to answer my call for help. During the rain, one of their guys came over and put a temporary cap on the exhaust vent and did a quick inspection of the roof. This type of service is greatly appreciated and put my mind at ease until the actual repair. I will recommend Roof Solutions for all of your roofing jobs. They are quick to respond and the professionalism of Artem is great. Take my word for it, you won't regret it. read more

my terrace deck (3rd floor, attached to room with its own roof) was built by roof solutions and roof underlying deck replaced in 2015. must have been a less than up to par job, as the impermeable lining used was inadequately secured by the wall flashings and termination bars. this, of course, led to a leak. despite still being under warranty, every excuse was given as to why it was no longer covered. the representative who visited felt that the deck work was ok, but the roof of the building (roof of the attached room) needed to be replaced. this was done at a cost of $11,400 and ABSOLUTELY UNNECESSARY. he also felt that the siding installed by roof solutions needed to be repaired, but NOT at their cost despite being under warranty. when i told the on site representative that finding a company to perform the repairs was difficult, Russell, the owner decided to do me a favor. although the rep made it clear that roof solutions no longer provide siding work, since my search for a company was leading nowhere, he would take care of it. several days later i received a proposal to repair the siding of this small terrace for $28,800; the other proposals ranged from $7000-9000. this was Russell's "favor!" after my condo association used his company both in 2015 and again several weeks ago for what turned out to be a totally unnecessary roof replacement. draw your own conclusions. read more

Very happy with our new roof, although we have not had an independent inspection yet. They did a great job in one day and for a fair price. Pretty good cleanup, too. read more

After we filled out an online form, the organization set up a visit time promptly and showed up on time. The gentleman advised us that all we needed was a gutter cleaning rather than repair or replacement, advised us on the timing, and offered a couple other observations. He then went on his way without charging us a dime, all while being very friendly and professional. Will definitely go to this organization if we have further roofing needs. read more

We had an excellent experience with Roof Solutions. We got estimates from a couple well-rated companies on Yelp, but Roof Solutions impressed us by providing an estimate after visiting on-site (and scrambling up on top of our roof), being thorough in servicing our gutter and downspouts, and following up with details on their work (including photos, etc). In addition to that, a few weeks after their visit, we noticed rain dripped from one of our gutters. Roof Solutions returned within a week and cleared a small clog in our gutter, at no charge. Roof Solutions was everything we wanted in a service provider--reasonably priced, thorough, on-time, and responsive. Would definitely use them again! read more

I have been calling on JP at Roof Solution for the past two years, ever since we moved into our old house with multiple roofs and varying issues. I've hired two other roofers for other houses in DC, and I always felt taken advantage of. This company seems to operate differently. JP always has a solution that seems fair and thorough. And there isn't any funny business with this place: they give you an estimate, they schedule the work, it gets done with a nice crew, and the cleanup is great. And every time they quote me for my smaller jobs (garage, addition, etc), there is no talk of 'money down.' They do the work; and when you are happy, you pay. Now that might not be how they work with bigger, whole house jobs, but just the fact that they operate that way EVER says a lot about the health of the company, and their confidence in their work product. JP and his crew are always on time, and always professional. I'm happy to have finally found a roofer that I actually like calling when water is running down my walls!!! read more

Roof Solutions - Flat roof with impermeable membrane; white. View from (indoor) skylight. - Roofing Near Me - Silver Spring, Maryland

Roof solutions just stopped over to take a look at a cracked slate tile on our roof. We appreciated how much time the technician took explaining the work to be done and how professional he was in handling COVID concerns. We would recommend this company to others! read more

We recently had our roof replaced by Roof Solution. The work was coordinated by Artem Chanturiya, who did an excellent job. He had the patience of waiting until we figured out how to pay for it (we needed a new roof because a roof previously installed by a contractor who was supposed to have a good reputation was leaking in several places). Artem touched base regularly and then managed the roof installation. The work completed by Artem and his team was excellent; the crew worked long hours in cold weather to make sure it was done promptly. Artem followed up until all the final details were addressed and the interactions with him were always very pleasant. I recommend Roof Solution, and in particular Artem, to anybody wanting to have good quality work done on their roof. read more

I only gave a star as your suppose to at the very least. I am writing on behalf of a family member who used services for a new roof. Needless to say the wrong roof was completely installed and NEVER was even told until said family member had a issue and was told so, got a second and third opinion. We called Roof Solutions and tried to see about a "SOLUTION" and all we got was a promise for a call back, which never happened. We have tried to call back, got put on hold for no one to return ( 4 ), and when Sandy did get on the phone she had a terrible attitude, and was told basically there was nothing they can do and then I was hung up on. This was a large roof which cost in the tens of thousands of dollars. Advise any one to take different route. Terrible people. read more

I recently used Roof Solution to replace the gutter system on the back of my home (flat roof) that had ripped off during the last wind storm. My interactions with the office staff, Jarrod and the specialist who completed the work were all pleasant and professional. The work was completed within a morning and so far, I'm happy with the finished product/service. Best of all, Jarrod's initial consultation was straight-to-the-point and there was no additional "upselling". I look forward to a continued relationship with the firm. read more

Artem Chanturiya is our hero!! Our town home had some serious issues and a friend of mine referred me to Artem with Roof Solutions. Artem came out diligently and conducted a very thorough assessment of the entire roof. He explained each issue and answered all our questions. The issues were all taken care of that same week! We couldn't have asked for a better expert. Knowing that we're in such good hands, it's easy to be stress free with roof issues. read more

Honest and dependable. They stand behind their work too, 100%. Artem took the time to explain everything to me. I was told by 3 roofers I needed a new roof and they wanted to charge me way too much (the roof is only 6 years old). Artem was honest and said the repairs would not involve replacing the roof. I will use them again and tell all my friends and family! read more

These guys were super professional, gave us a fair quote (we compared it with another quote) with a nice guarantee on their work. I wish we could have gotten them in a few storms earlier-- our roof was leaking BUCKETS into the house before we called them. Now it's totally surely watertight. We really liked working with them. read more

Nope - stay away from these guys. This is a much overdue review for a roof replacement they've done in DC. I am not a roof and gutter expert by any means, so when my gutters started leaking after the roof was replaced by Roof Solutions, I didn't immediately link the two. However, after weeks of rain leaking into the house, and research online, I figured it out. I asked Roof Solutions to come out and help, and they did, and even convinced me that the gutters were now properly aligned, only to have the situation repeat again. I had another gutter expert come out and fix it and of course it also cost me time and labor to repair the drywall. The roof was an expensive one, their salesman Artem is exactly that, he sells roofs, and convinced me at the time that it was worth it. It was definitely not. read more

I chose Roof Solutions to install a new roof over a front porch area. It's one of those bay windows that juts out of the main house in a victorian, and has a balcony on top. Its roof was leaking- every time it would rain, i would have to place a bucket or two in that part of the living room! Anyway, JP came to see it and suggested replacing it. Gave me an estimate, which seemed quite reasonable. Further, the amount of work required came out pretty close to what he said it would - it was a 2 to 3 day job. The new roof looks beautiful and has not leaked once, and its been almost 10 months. The only reason i took a star off was because there was a gas-off problem with one of the materials used in the new roof. The balcony was adjoined to a bedroom, and for almost 3 months after the repair, the adjoining bedroom had a strong chemical smell. Not sure what it was, but JP came by to see it when i complained to make sure it was not a sealing issue or some problem with how the roof was installed. Anyway, it was not - the smell finally went away, and the bedroom has since gone back to normal. But that was an unexpected and inconvenient lingering side effect of the project, since the bedroom was not really usable for a while. I guess with most roof work, since its done at the top of the house, the inhabitants usually are not exposed to any gas-off issues, but this project was a little bit different. But my overall experience with Roof Solutions was still very positive, and i would use them again - they are reasonably priced, customer-oriented, and the quality of work is very good. read more

We live in a row-house on Capitol Hill and had problems with leaks for years. We had an independent contractor come out several times to do some work, and he could never quite solve the problem. I called Roof Solutions after reading the reviews here, and they definitely live up to the hype. It took two visits, but they isolated the problems and fixed them. The cost was reasonable, and they were very communicative (emails, calls, before/after pics, etc). We didn't have to even be home after the initial visit. Ask for Darron or Russell. I can definitely recommend their work! read more

Our heroes!!! We just moved in to a new home in Capitol Hill, theoretically renovated 'down to the studs.' Unfortunately the previous contractors didn't install the roof materials correctly and we found ourselves with a roof leak within weeks of moving in. I phoned Roof Solutions because they had a convenient website that allowed one to request a free estimate. I will DEFINITELY call Roof Solutions for our future needs. I was contacted the next business day, and had an appointment with Artem Chanturiya to provide the estimate the day after that. He showed up exactly on time, and within about 30 minutes we had discussed options and decided on a course of action to correct it. Not only was I extremely impressed with the prompt and attentive service we received, but Roof Solutions was affordable! I was most grateful that Artem walked through various options with me so that we could decide - hassle free - to tackle the most immediate problem (leaks!), and additionally pick up some general roof maintenance, while deferring one optional project that we hope to undertake in the future. Given we're juggling paying for both the new house and a wedding next month, his courteous attention to our priorities was really appreciated. I arranged an appointment within a few days to have the work completed, but thanks to a shift in Roof Solutions schedule they offered the opportunity to have the roofer (Bryan) come out the very next day to do the work. Bryan also showed up exactly on time, was easy to work with, and he performed the job quickly yet competently. All the more impressive given extremely hot temperatures that day. We've since had one thunderstorm, and a few light rains, and I'm thrilled to report no leaks thus far. I'm really grateful for my experience with Roof Solutions, and pleased to offer my highest recommendation. read more

We used Roof Solution after meeting with several roofing contractors. Their team was not only friendly and responsive, but their warranty couldn't be beat. We were very happy with their installation team. They were very polite and made sure to clean up all the debris and made sure to make the installation as painless as possible. We'll be using them for our gutters in the future and I'll update that experience but I make sure to refer people to them who are looking for roofs since our experience was so great. Jerome is awesome. read more

Russell and his crew ware extremely professional, punctual and nice to deal with. They were easy to communicate with both by email and by phone. Their office manager Sandy was also a joy to work with. They provided a quote by the end of the same day they had come to take the measurements (other companies took three weeks!), and came in cheaper than all the other companies. They found the exact product that worked for our situation while other companies said what we wanted did not exist or could not be done. They came when they were supposed to, worked swiftly and neatly, and left with a smile. Throughout the whole process both Russell and his employee Aaron made sure that what we got was exactly what we wanted, even if that meant more work for them. We had many requirements about positioning, orientation, operability, etc. They met every single one of them without ever saying it could not be done. The result is absolutely gorgeous skylights, beautifully installed, which work to suit our lifestyle! I would give Roof Solution our business again any time, and will be recommending them to all our friends and neighbors. read more