Our server Lucy was really attentive and nice really helpful and friendly we appreciate her help, food was really good too.

It was my first time at Norms, and Lucy (our waitress) made the experience amazing! I'll definitely be coming back...

Coolest lil retro Diner with the best food, generous sized meals, great coffee & amazing service - Thanks Lucy!!

Norms is a popular chain in LA, and as a local, it's almost a rite of passage to visit at least once. It's become the unofficial diner of LA. While there are closer locations, I've always wanted to experience the googie architecture here. Seeing it up close didn't disappoint; it was beautiful, especially lit up in the early morning. I came here expecting great food after all the architecture appreciation! I knew I wanted Steak and Eggs, a Norms classic. The waitress recommended the Country Fried Steak, and being a fan, I ordered it. It was very crunchy, but not quite what I expected. The patty had onions, and the gravy was good. I was disappointed the hash browns were soft and mushy, unlike the menu description of golden brown. The pancakes were solid and fluffy, just as they should be. However, the service was slow, and I wasn't checked on at all. Maybe I'm being picky, but the service was lacking. The food was okay, and I'd give it a 3, but the architecture makes it a 4-star experience. I'm not rushing back, but if I do, I'll try the steak and eggs and ask for golden brown hash browns. read more

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This review is just about the seasonal Korean-influenced Summer menu. I usually love Norms for their meals of great values. The food is of consistent quality, if bland and uninteresting. They make very good breakfasts, kind of boring but a good deal. A standard breakfast of eggs, pancakes and some kind of meat doesn't have to be particularly creative. Although I would welcome it. Well, I got my wish (you know what they say about wishes...) with the new Summer menu items. There are several K-Town items, that suggest some Korean flavor, incorporating kimchi fried rice and Spam. Whoo Hooo! I decided to try the K-Town Breakfast Skillet, which promised a couple fried eggs on top of the aforementioned kimchi fried rice and chopped Spam, and a dusting of Furikake (seaweed seasoning). It was one of the very worst concoctions I've ever eaten. There was NO kimchi or furikake, and the Spam appeared to be regular chopped bologna. The Spam wasn't stir-fried like it's supposed to be. Just chopped, unheated bologna mixed into rice with maybe a dash of soy sauce, and two fried eggs on top; at least they got that part right. As an old white lady, I'm pretty sure even I could come up with a better, more Korean version of this, without looking at a recipe. In the kitchen staff's defense, the waiter said the new menu items had only just come out, and the cooks didn't really get what they were supposed to be doing with them yet. They need to have a demo with someone who understands Korean food a little. Anyhow, the place was clean as always, and our waiter was really nice and offered me a different dish if I wanted. I just had him bring me a side of kimchi so I could doctor the food I already had. I will be sticking to the regular American breakfasts, and giving the Korean specials a pass! read more

Ambiance & Experience Normally, this establishment is a reliable go-to, but this recent visit fell short of the mark. The atmosphere felt sluggish, and the usual welcoming energy was missing, making the overall experience far less pleasant than previous visits. The Food The food was just "okay" this time around. While it wasn't necessarily bad, it certainly wasn't the best it has been. Given the long wait time for the plates to arrive at the table, I expected the quality to be higher, but it lacked the consistency I usually enjoy here. Service & Professionalism The service was the most disappointing aspect of the meal. Our server, Brenda, appeared as though she did not want to be there. This lack of enthusiasm translated into several logistical issues: * Delays: There was a significant wait for our drinks, and the food took an unusually long time to arrive. * Lack of Attention: I eventually had to flag down a different server just to check on the status of our order. * Professional Appearance: From a hygiene and industry-standard perspective, it was disappointing to see a server with loose, untied hair. In a food service environment, hair should be pulled back or secured for safety and presentation. * The Check: We were unable to get our server's attention at the end of the meal and had to approach another staff member just to pay our bill. Final Thoughts I've always enjoyed my time at Norms in the past, but the combination of sloppy service and mediocre food made this visit very underwhelming. I hope this was just an "off" night for the team and that they can return to their usual standards soon. read more

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They have some interesting new items on the menu. AYCE Soup 'n' Salad 'n' Bread for $10. That's a good deal. I like Norms

This place is great after a night out! Have also gotten delivery a couple times. It is reasonably priced and the portions are big, everything I've tried has been good so far (except for the gravy one night tasted off). I've gotten burgers, the appetizer sampler, chilaquiles, and a couple other things. Went back after going vegan and was able to make it work. The service is usually pretty fast and friendly, they also have a guard there to kick out the drunks. read more

NORMS Restaurant - Sampler platter and stack of pancakes - Diners Near Me - West Hollywood, California

Fun Fact - this location is featured in the 2026 movie "Good Luck, Have Fun, Don't Die" While they actually shot the inside diner scenes elsewhere, the outside scenes feature this location! It's been a while since I've been to Norms and I honestly don't know why I stayed away for so many years because it is such a classic LA diner with lots of character. I was truly shocked at just how big their menu is and the sheer variety. They honestly have a little bit of everything - breakfast (duh), steak, chicken, salmon, salads, pasta, sandwiches, and more. I came for breakfast and got the Eggs Benedict and Chocolate Chip Pancakes. It was so much food I couldn't finish it all but very tasty. I ordered the hashbrowns loaded with onions and cheese and I'd highly recommend that to get the extra flavor. Prices are good especially for this part of LA. I sat at the counter which was fun to watch the chefs work their magic and see all of the plates come out. They did take a little while to bring our food out though and I noticed plates would commonly sit ready to be delivered to tables for 10 mins+. They're really busy but could improve on getting hot food to customers tables faster. Overall still a good experience and they have a medium sized parking lot attached to the restaurant which you can park at for free. read more

NORMS Restaurant - CLASSIC EGGS BENEDICT w/ LOADED HASHBROWNS - Diners Near Me - West Hollywood, California

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Old school restaurant since 1957. Norm's has been around since 1949 but this googie style restaurant opened up 8 years later. I stopped by around 10pm on a Thursday and they were busy. I saw a lot of breakfast orders being made especially pancakes. I had already eaten at another nearby place so while I sat at the counter I only ordered a strawberry sundae. The ice cream was okay not the creamiest but for a price tag of $2.99 you can't go wrong. read more

The husband wanted a no-frills satisfying breakfast. We were hanging out in the West Hollywood area after church, so I took him to NORMS. This was his first visit. The parking lot was full when we arrived. We found a spot at our second drive around. Although there were a few people waiting when we checked in, we were seated in just a few minutes. My husband ordered The Bigger Better Breakfast Sandwich (+ avocado) and Fries. I chose the Melting Pot Omelette with Hashbrowns and Buttermilk Hotcakes. It all came out pretty quick. Nice portions overall, except for the added avocado which was so small that our server thought it was missing until she lifted the bun to find the skimpy slices (I moved them out to be visible for the pic). It was all very good nonetheless -- fresh, well seasoned and comforting. Our server Maricela was excellent -- attentive and friendly. The young lady at the register who checked us in was then the person who handled our check. Unfortunately she seemed more interested in socializing with her co-workers than putting forward good customer service. She didn't smile, greet or thanked us. The rest of the staff was ok. Honestly, we didn't expect that much from NORMS in terms of service, so we weren't that disappointed. The husband was happy enough with the experience. We may try a different location next time though. read more

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The server was lovely. The food was not. Eggs partly raw, all food barely warm, ate little and left quickly. Disappointing. Architecture was cool though. read more

NORMS Restaurant - Architecture Food - Diners Near Me - West Hollywood, California

Lucy is the best server. We just had the perfect diner food experience. BLT'S, grilled cheese and french fries were all great. Love Norms

NORMS (established in 1949 & opened this location in 1957) is one of more well-known 24-7 diners in Southern California and this location is the original & flagship NORMS location. The ownership was sold to outside investor Jim Balis (CapitalSpring) in 2015. This location was designated as a Historic-Cultural Monument in 2015. In Dec 2024, it was reported that the lease for this location is up in 2026 and the plan is converting the building into a Raising Cane's in 2027. Due to public outcry, the conversion plan is currently put on a hold indefinitely. [Parking]: Easy and free private parking lot, but the lot was completely packed on Sunday at 11:30 AM. [Ordering & service]: I walked and and told the staff my name so that I could be on the waitlist. I didn't wait too long and was able to grab a seat at the counter. Service was alright and I paid my check at the front entrance cashier counter. [Menu]: The menu covers all of basic American breakfast that one can think of, but popular options include Steak& Eggs, French Toast, and Country Fried Steak. Each Steak & Eggs order is served with 2 eggs, choice of (1) golden hash browns / home fries / fresh fruit & (2) choice of toast / English muffin / biscuit & gravy / 2 buttermilk hotcakes. 2 buttermilk hotcakes (pancakes) = default option. *** 6 Ounce Sirloin Steak & Eggs (medium rare, 510 cal + golden hash browns + 2 buttermilk hotcakes - $18.99): Eggs were too runny and steak tasted alright. Not a fan of hash browns as it tasted too soggy. Hotcakes tasted really bland. In hindsight, I should've get anything (e.g. toast / English muffin / biscuit & gravy) but hotcakes. *** The only things this place has going for it are historical significance, generous food portion, and easy parking. Food was left much to be desired. read more

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Not kidding - I've literally not visited this Norms in the last 50 years and I used to be a regular there. Time seems to have stood still there. I walked in the door and it seemed like yesterday I was last here. We stopped by after a theater event at 11 pm on a Saturday night it was pretty crowded. Despite the crowd it was amazingly quiet. We were seated immediately. The restaurant was clean and nicely lit. Last time I was here it was getting a little dingy. So the new look was very inviting. Service was a bit slow, but when Consuelo made it to our table, the efficiency machine kicked right in. I ordered the top sirloin steak and eggs and received a very generous portion. The steak was amazingly tender and cooked perfectly. It came with eggs and a huge side of has browns. Hash browns can easily be overcooked but these were spot on. The other patrons added to the experience. It was like a melting pot of America. Every race and ethnicity was represented. Numerous languages being spoken. But nothing annoying. Everyone was respectful. Consuelo was an excellent waitress. Despite working very hard she kept an beautiful smile and regularly checked on our satisfaction I now usually go to a different Norms closer to my home. But it was special going here last night. A lot of memories going there years ago with my friends. It's a family restaurant. Everyone dining there last night looked happy and satisfied. read more

NORMS Restaurant - Dining room - Diners Near Me - West Hollywood, California

Omg! Be weary of empty parking lots! We arrived on Saturday night 5-16-26 and the parking lot was almost empty. Nice but now I know why. Been coming to Norm's since I was a kid. On my dinner only and not my wife's. Ordered their famous hand cut T-bone. 1) gumbo lukewarm yuck! 2) T-bone whichI ordered med-rare extremely overcooked and tough as beef jerky! 3) vegetables ice cold so were my wife's. Joel our waiter "dropped by" at the end to check in. I left him a "sympathy " tip. I just donated $60.00 to Norm's restaurant. Enjoy that $60.00 We will never return. Too many good restaurants in this city. Be weary of empty parking lots on Saturday nights. Ok now off to find a real desert. A pathetic shame of a once great restaurant that turned into a garbage dump! Btw. The uncovered pea soup container near the restroom is pathetically disgusting. never return read more

We had great service at this location from our server, Lucy! She constantly checked that we had enough coffee and happily refilled our mugs. She took our order and brought us our plate very quickly and efficiently. She had wonderful, caring energy. I also noticed her speaking basic Spanish with some Spanish speaking customers- so sweet. Bonus: This location has tons of parking! read more

Lucy made the experience at this landmark NORMS restaurant where I had not been in years. She anticipated everything I needed as well as for the other guests near me. I won't wait years to return. read more

Recommendation from a friend who said we had to visit for comfort food with good portions and great taste. He left out that it was great service also. Flora took care of us and was super attentive. The food was good. We had breakfast but the lunch items sounded good. I could have eaten those hash browns for breakfast, lunch and dinner. They were so good. The pancakes are light and airy. Prices were fair. I know why they've been around for over 70 years. read more

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We love Norm's! Classic diner vibes and ambience. The menu has something for everyone and the prices are a good value. The staff is also friendly and kind. If you sit in Lucy's section expect the VIP treatment. She always goes above and beyond. A trip to Norm's is a special treat. read more

NORMS Restaurant - Diners Near Me - West Hollywood, California

Lucy was excellent, great service!!! She also was really friendly!!!!!!!!!! The location was clean.

I like to stop by this breakfast restaurant before my shift at work, they usually have some deals which makes breakfast pretty cheap. The service tends to be good at this establishment, I have no complaints. The breakfast that I usually order has the same consistency and quality, and I am happy about the portions that they give. Inside the diner is just a classic setup with booths, tables, and at the diner. The only negative I do not like about this place, is the small parking lot. Overall, not too bad of a breakfast food and know what you're getting yourself into read more

Service and food are not what it used to be. Not sure if it's due to it being a Friday night. The coffee was cold and also the food , the plate seemed warmer than the food. No exaggeration here. As a local, I will not be coming back nor do I recommend it. read more

My experience was on Monday, 05/04/26 with one of my family member's. We made the decision to eat here after an enduring urgent visit to the doctor. We had not eaten anything at all and wanted a place to relax while eating food. I have for sure eaten at four other Norm's restaurant locations. I have most of the time appreciated the restaurants setting for its laid back nostalgic 50's, 60's, and 70's vibe when entering some of these restaurant's. We went to the Norm's Restaurant north on La Cienega Blvd. in Los Angeles. I actually passed up another Norm's Restaurant on my way over to this one because the other one seemed too retro to me and doesn't have that sense of relaxation and comfort that I long for... I was willing to drive just a little more to have that sanctuary. I had been thinking about Mexican food and talking about burritos. We ordered a Sampler appetizer plate which consisted of onion rings, mozzarella sticks, chicken fingers and shrimp that came with an assortment of different dipping sauces. And a chicken burrito with black beans, rice, refried beans, topped with green chili sauce, sour cream, and possibly other guilty pleasures of goodness. The two meals were enough to share for two and were simply deliciously filling to contentment. Our waiter was very genuine in his actions to serve us in such a way that was giving without expecting anything back. The mood was nice... read more

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We love to come this location because of lucy she will always make out visit the most amazing experience and always very polite, very efficient She make this location the best of all read more

The best service by Lucy! And a thee best steak & tenders & shrimps Alltogether on a one place! Yummy! read more

NORMS Restaurant - The extremely kind service by nice Miss Lucy! 100% recommended! - Diners Near Me - West Hollywood, California

Great customer service, Lucy made us feel very welcome I will visit again Thank you again Lucy read more

Very Disappointing Experience at Norms Service and quality at Norms have seriously gone downhill. I ordered the Blueberry Cheesecake Pancakes and they were brought out on a visibly dirty plate -- the same plate had clearly been used for a steak dish before. There was dried steak sauce still stuck to the plate, and the pancakes with blueberry topping were served right on top of it, covering the contamination. At first I didn't notice because the blueberry sauce hid it, but by the last pancake I tasted something off. When I looked closely, I saw the old steak sauce underneath the food. Completely unacceptable and honestly made me feel sick to my stomach and nauseated. I showed the waitress and she took the plate away and asked if I wanted a new order -- at that point, absolutely not. My appetite was gone. Being offered more food after being served contaminated food isn't a solution. I spoke to the manager and all I got was, "we'll be more careful." No real accountability. They still charged me and only offered a 10% discount, which is insulting considering the seriousness of the issue. I shouldn't have had to pay at all for food served on an unwashed plate. I don't know which staff member made the mistake, but this is a basic sanitation failure and very poor customer service recovery. Experiences like this cost businesses customers -- and they definitely lost one here. read more

I am sorry but I don't recommend. My food was not good. I wanted to like it, but I didn't. I did enjoy my time if fellowship with my friend. Tables were clean and the server was nice. The prices are very very very reasonable. Perhaps we both just ordered the wrong thing. read more

NORMS Restaurant - Early dinner - Diners Near Me - West Hollywood, California

I had not been to this norm's location in years... I decided on my way home to treat myself to breakfast. As soon as I walked in, I was greeted with a smile and seated. The server Maricella was so nice and immediately brought me coffee. As I looked around, I noticed how kind the servers were to all of the customers many of them older senior citizens. After I ordered, it was no more than 10 minutes and my food arrived. Fresh and hot at my table. Food quality was excellent and everything was cooked perfectly. Food was very tasty. The surroundings were very clean and bright. I was very happy with my experience and will definitely go back to this location. I have been to other locations where the service and quality were not up to par. This location definitely made a difference. read more

Norms is Norms - #25 La CIENEGA, Los Angeles, CA. ... your typical comfort food. However, since I had not had pancakes in a few years I craved a good pancake. So off to Norms we went after a meeting and since we were in this part of town off to norms we went. My family had never been to norms and enjoyed their meals. We had eggs Benedict and 2 veggie omelette; they were decent and hit the spot. But the pancakes were all worth it! The best. Maricela, our server was great, caring and efficient - professional- making sure our coffee cups were full of hot coffee and we were pleased with our food. Thanks for the yummy comfort food; off to OC now. read more

NORMS Restaurant - Norns Restaurant from outside - Diners Near Me - West Hollywood, California

Lucy is incredible. We had the best burger in town . BK toasty and yummy with pancakes. Coffee included. AAA discount. Clean and Los Angeles vibe . Hey Norms don't go away Please stay . Thank you . read more

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It's Saturday March 7 day before my 70th birthday here at norms enjoying a GREAT GRAT breakfast with my SERVER "NICO" who incredibly professional and most gracious server... It is indeed to having service help as great as he is EPIC individual that stands out for me and my friends Roberto R Gonzalez read more

I couldn't believe when I was asked to meet somebody at this restaurant. What an old school throwback to middle of the night need for some greasy food. I ended up having coffee however I saw some large plates of food passing by me that seemed like a good bang for the buck and certainly the crowd was enjoying their food. A bit of nostalgia, walking in there and glad to see it was still full of patrons read more

God food at amazing prices. Diner atmosphere. Laid back and casual. Waitress Lucy was wonderful and provided 5 star service.

Food was passable but the service was atrocious to say the least. We had a group of 3 in our party and they told us a 10 minute wait. Nothing had happened which was fine until mor parties (including another of three) showed up and kept seating them. We eventually let them know we had been waiting well over 20 minutes and the host proceeded sit us down without any cordialness or apology for the miscommunication on their end. From then on, the service was even slower and our server was not having it. I remember at one point, he left mid sentence to check on something else while we were half way to finish ordering albeit having simple orders. I don't know what happened here as the Norms I usually go to in the valley has outstanding service and food. Perhaps it was this location. Be that as it may, they need to start looking at way to bring the customer service up at this location because it was not acceptable considering every Norms I've been to has a lovely vibe. Maybe look into hiring better employees who have more charisma and attentiveness. read more

First time I was told that I needed to try the pancake..... Well they are great! Buttery, soft and delicious! Tania our waitress was GREAT! She was super helpful and patient and polite. She speak Spanish as well!! Service was excellent Place was super clean Very friendly staff Parking lot in premise 2 handicap parking space in front Walkable to the Beverly Center shopping And Walkable to the Cedars Cinai Hospital Truly recommend!! read more

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Four stars for our server Flora, she was great. However, I ordered the chilaquiles verde, which only comes with black beans...why no Spanish rice for a traditional Mexican dish? Flora said I could get hash browns instead, but not both. I thought that was strange, but didn't press it. I ordered my eggs over medium, because I like the yoke runny. They came with runny whites too! Gross. I asked for new eggs, which came out right. As for ambience, Norms is always loud, it's a diner. We were seated right away, but it was in the back near the restrooms, not great, but that's the trade-off to be seated fast. I'm glad Norms La Cienega is going strong and remains popular, but there always can be improvements. read more

NORMS Restaurant - Runny whites for over medium eggs - Diners Near Me - West Hollywood, California

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Go visit Lucy at Norms on La Cienega. Makes you feel like you're back at home and being taken care of by a family member. And let's not forget the amazing coffee in their magic mugs that pair up to make the best cup of coffee in LA. Nothing pretentious, no pressure to fit the "LA Vibe" - this defines the hometown vibe of the non-transplants. Came to the Norms with my Grandmother and will keep coming with my kids. I would have taken a picture of the heartwarming pancakes but I inhaled them the second they hit the table :) read more

NORMS Restaurant - BEST CUP OF JOE IN LA - Diners Near Me - West Hollywood, California

Service her is phenomenal! It was 1 lady working the whole restaurant and she was personable and fast. I got the pork chops breakfast it was juicy and cook to perfection. Highly recommend it was soooooo good. Love the googie interior and exterior it feels like a blast from the past. Interior and bathroom were clean. Parking is free but can be hard to get even on a weekday read more

NORMS Restaurant - PORK CHOPS & EGGS - Diners Near Me - West Hollywood, California

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