I just had breakfast with the family, hostess who was on her 1st day of work did an amazing job and all was fantastic until we were seated. Server assigned to our section table 61 never came!! Jose another server took the initiative to assist with drinks first, after 15min Jose noticed that people who had came after us that were also seated next to us had appetizers served already. Jose once's again showed his professionalism and initiative of an experience server and took our order. Jose respectfully approached the server assign to us to advice her he had put in the food order for her, she rudely replied "I don't care I'm not taking anymore tables" food was great. read more

Went here to try there summer rib specials. The place is brand new, very clean and inviting. The service was a little slow, but they were understaffed and again, very new. The food was actually really good. Had the rib combo with chicken strips and shrimp. It came with a salad and soup, both were very basic but solid. The meal was very tasty, and at 15 bucks, a super solid deal. Usually can't go wrong with Norms for cheap and tasty, and this location followed suite. read more

Finally tried this newer Norms location and a bit disappointed. The large crowd gathered all over the front is overwhelming. Staff is not the friendliest. Location is way to new for it to not well maintained. I ordered my food and it was delivered within 3 minutes wth!! Is this pre-made ?? As I get my creamers, I noticed the cup where they provide the creamers was dirty and if they picked them up from table next to me ... My seat was dirty that and what topped it off some insect/pest - 4-6 leg looking creature was on my seat. I killed it with my napkin and gave it to my server lol Will definitely not go back! read more

I was very excited when they built the new restaurant here in Carson because we would usually drive to the one in Torrance which is kind of far. We always received excellent service in Torrance so I expected it here, too. My friends and I came to this location on New Year's Day for brunch. We had to wait approximately 45 minutes for our table. We then waited another 20 minutes before we were served drinks. About 10 minutes later a busser comes to our table and completely busses our table with us sitting there and took our fresh drinks that we had just received a few minutes earlier. Upon receiving our food, some of our entrees were cold. We asked for it to be reheated. Instead the manager came over to our table. We told the manager about the food and how our table was bussed. The manager apologized and gave us half off for the one meal that was returned, never mind that the meal was never brought back to us. read more

Extremely disappointing. Please DO NOT attempt the ALL you can eat deal (shrimp, wings or ribs) you get three miserable breaded shrimp and the wings are actually two chicken tenders NOT wings. Ooh and may I add ....when you ask for additional serving (since it's all you can eat) it takes forever and they only bring your three more pieces of what you've ordered, waste of dish. By the time they replace your food your other guest are done with their food you you're holding up everybody else. Sheeeesh... The server was attentive and pleasant but he did notice our displeasure with the food but did not bother to offer any consolation. I don't blame him this outside of his control. But do think that he should have done something. I do NOT recommend this Norms your are just better off going across the street to McDonald. read more

On Dec 25th Kathleen Miller, who was the manager on site at Norms restaurant in 20420 Avalon Blvd, Carson, CA 90746 at the moment was called because another party was seated in the table that was for us. The manager was extremely rude when approached with the issue. She then proceeded to seat us in another table, but continued to be very disrespectful to my mom and family I'm writing this review so other people don't go to that location and go through the same unconfortable, horrific experience. My mom reach out to the support number but nothing was done. Customers should not be treated in such manner. This is unacceptable. I do not recommend this location. read more

Best norms Ever!!!!!!! The best staff, the best food, and the best management. Everything we ordered taste great, except for the garlic fries.(tad heavy on the garlic). But our waitress swapped them out food regular fries without a problem. The whole place was clean, even the bathrooms!! Chicken tenders were amazing, seasoned and hot. This will be my new go to late night snack spot. read more

NORMS Restaurant - American Near Me - Carson, California

I do not recommend it because we went to dinner with my family yesterday Place was empty, there was no other people Very bad service the waitress took a long time to take the order in total Wait for the service and the food was almost 40 minutes without exaggeration, lousy service and that the place was empty I can not imagine when there are many people I do not return again read more

Food was not ready until 15 minutes after app said my order was ready. I was told "it was ready, but waiting for the bacon"! On a previous order they forgot my fruit. This Norms is close to home, but definitely a pain when it comes to service times and giving correct order. read more

Walked in at 11:30 on a Thurs. Gave the young lady at the desk our name. Sat down on the bench right in front of the desk (maybe 10 feet away). She then seats 6 people before I asked how much longer. She says she called our name five times. Bullshit. We're sitting right in front of her! Last time I'm eating here. Our server was great though. read more

Whenever I come here I get the Lumberjack breakfast because that isn't hard to mess up, but they did. I asked for everything well done and the inside of my sausage was pink, it literally made me gag. If I happen to crave it one day, I may go back because it is not completely terrible, but it just isn't my first option. read more

NORMS Restaurant - Lumberjack Breakfast, can't wait to dig in - American Near Me - Carson, California

I love going to Norms in Carson after church it's because they have the best waiter there and his name is Richard he is so personal,nice,and very professional..Even on his busiest he will stop and acknowledge each of his tables he is curious and worth the wait and once you are at his table you feel like family he does not rush you to finish and leave because he wants you to come back...If you get a chance to go to Norms in Carson ask for Richard he's the best... p&p.. read more

Worst experience of my life!!! We waited sooo long just to get some service and when we finally got our food, what did I find in my pancakes, A BUG!!! Extremely disgusted!!! When we talked to the manager, she said they have to make sure to tell the cooks to clean off the grill..like do they not already know to do that?! And on top of that, this location is new, and they are this dirty in here! I will never be back to this location or any other locations read more

NORMS Restaurant - Bug found in my pancakes - American Near Me - Carson, California

Good service the waiter was always attentive to see if I needed a refill or needed anything else. Food was delicious will be coming again read more

NORMS Restaurant - Coffee - American Near Me - Carson, California

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Nah...not happy with their birria burger...tasteless i have to add salt and pepper for a better taste...then the service is not good...forgot all our drinks which only two drinks all is water... read more

had a great time tonight going out to eat with my family. the hostess was friendly and nice. our server, i believe her name was Nicole, was very kind as well. she was super attentive and was on top of things; didn't have to ask for refills. the food was pretty good too, our check came out to around 130 for five people. only problem i had was that their was no toilet paper in the restroom and we had to let someone know. there was also a spill in the front that no one had cleaned up until we let them know read more

Norms best restaurant to eat at for anniversaries birthdays birthdays and special occasions with your family special place to go best best food read more

I spoke with Management (Samantha) via email...She welcomed me back for a second try...Today was a much better dining Experience :)...I ordered the steak and eggs...very good...steak was well done as asked...Pancakes were delicious.. Armando the Manager was very pleasant and friendly. He took care of us. :) Thank you Norms...i was very pleased with my food and service. I will return again. P.S...please add A1 Steak Sauce to the menu :) read more

Love this Norms I drive from a few cities away just to get the A1 service from my favorite server Uriel. His service is great and will continue to drive here just to be served by him. read more

NORMS Restaurant - Lumberjack Breakfast - American Near Me - Carson, California

I have been here a few times and have not had a bad experience yet. The menu has a wide range of selections, service is great, and each dish I have had was good. I am very particular about my ranch dressing and theirs is awesome! I see a lot of people complaining about 3% surchage that is added on every bill, this common at various restaurants in LA. If the $2 mean that much to you, I believe you can have it removed from the bill. I love the salad and gumbo I get for free before my food arrives to the table. read more

I am utterly and completely disgusted!!! Came to breakfast here and our cups are filthy and cruddy!! Utensils too!! Always ask for a cup of hot wanted to sit your utensils inside for sterilization. read more

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Better training and better service, please. I was both excited and hesitant about the new Norms opening up in Carson. Excited because I love my steak & eggs fix but hesitant about the wait/service. I called to make sure the wait wasn't absurd on a Saturday morning and was told it would be about 15-20 minute wait for a party of 2. As soon as I arrived there were more than 20+ people waiting outside and I knew it wouldn't be a 20 minute wait.. We waited about 30 minutes (not bad) to be seated, only because half the people on the waitlist left.. Otherwise, I'd imagine a 1 hour wait. They offer first come, first serve seating at the counter if you don't mind bar top seating. Our waitress was extremely flustered and unorganized. She complained that she had too many tables to service. Clearly she was overwhelmed. I had to repeat my order twice and even after the second time repeating - she still got it wrong. She was also unclear about what was included in our meal vs what's extra $$. I ordered the 1/2 lb NY Steak & Eggs combo with well done hash browns, over easy egg, toast, and medium steak. - Hash browns definitely weren't well done :( I requested to send it back to cook a little more - Over Easy Eggs - Perfect - Toast came late, came 15 minutes after our meal - NY Steak came out well done The bf had a similar experience with his T-Bone Steak & Eggs. We had to flag down a different server for our check because ours was nowhere to be found. We had to wait an extra 10 min just to get a to go box. Food was ok. Wait time absurd. Service was horrible. I'll wait a few more months when the hype dies down to give it another try. read more

I usually come here because this is the closest norms to my house. The service is usually decent but today's visit was different. My Server Jose C. was rude and unprofessional. Had to request for items several times. Server forgot about my drink had to ask for it again after receiving my salad. I Stacked plates to be taken away but the server just walked by my table and didn't grab them until my food finally arrived. Food was cooked well no complaints there as per usual. read more

NORMS Restaurant - Cotton Candy Lemonade - American Near Me - Carson, California

We stopped at 5he Norms on Del Amo in carson we were very impressed from the wait staff ,food , cleanness of the restrarant. I live in Riverside CA wish our Norms was 1/2 as impressive . Need to send wait staff and cooks from Carson to train them read more

Came back a week later, sat at counter facing kitchen, chaos. Breakfast put down in front of me with no silverware! Does it get any fkn better than this?????? read more

NORMS Restaurant - Malt vinegar for steak. Ummm nope! Bad service...shitty steak too... I wouldn't give my dog this cut of meat! - American Near Me - Carson, California

This is our first time eating at NORMS since its grand opening and I should say our experience was great. Our server Marcos was very pleasant and attentive to our needs. He consistently asked if we need anything. Good job Marcos. Continue the good work. read more

NORMS Restaurant - American Near Me - Carson, California

After reading all the reviews my family and I decided to give the restaurant a chance. Get out of the whole "Dennys and ihop" for a bit. And all I can say is that everything was GREAT!! service was excellent. Thanks to the Shift Manager, Maria. She gave us a great service. The wait time was your typical wait time at all restaurants. Ms. Maria even let us know ahead of time that the kitchen was a little crazy at the moment but that she was doing her best to keep the waiting time of food short. Which she did everything was yummy and warm. Our coffees were served exactly how we asked her. Definitely coming back. read more

Went here this morning, expecting a great breakfast, like I've always had over the years from Norms. I ordered the pan sausage, with eggs over easy, and hash browns crispy. When my food arrived, the eggs were over hard, and the sausage was way under cooked. I politely sent it back and asked for a do over. After waiting 10 plus minutes, and after the people I was with were almost finished eating, they brought my food. I didn't take a picture of the first plate but took one from the second. First of all, the hash browns were white and under cooked, and the sausage was the same as the first time, red and raw in the middle. Needless to say, I asked the server to delete this horrible meal off if the bill. The sad thing is, I've been going to Norms for years and years and never had a bad meal until today. Maybe because they were crowded, I don't know, but today's meal was unacceptable. read more

NORMS Restaurant - Undercooked sausage and raw hash browns - American Near Me - Carson, California

What can I say wow the Decor was modern and furniture was right on. Waiters were dressed well. We came in for breakfast and couldn't believe music was a bit loud and playing Beyoncé, Was hoping for a relaxing music . I'm sure I was not alone. Pancakes well sorry to say nothing special. I still think Denny's if I have to compare their pancakes are way better by taste & texture. One of us ordered the special pancakes with walnuts & Carmel. Pancake came but that's about it looks nothing like the picture when it arrived. Bacon, "Polly's " restaurant is to die for. Sausage was ok, read more

Waited half an hour, only for someone to approach us to say "if we've been served" he only took our drinks down and requested for a server to come over. Took over 15 mins for a waitress to acknowledge us and say she couldn't take our order. Very rude and understaffed restaurant. Don't waste your time for a cup of water. read more

Sat for 30 mins with no one attending us in an empty restaurant on a Sunday night. Servers had an attitude when we asked to be serviced. I'm

Busy Busy Busy but the staff was on it! Carson folks and the city of Carson loves its diners for sure. Came here with the family (4 of us) and sat right away. It was a weekday during the holiday season but everyone greeted us respectfully and with cheer. This is not the Norms in Torrance and the desert menu and energy is definitely different. Our hostess and waiter were both friendly even though my family can get crazy during the ordering process. The menus were clear, easy to read, and specials on a 2nd menu. Grabbed the waffle, eggs, and sausage plate and was very delicious. Enjoyed myself and I'm pretty sure my family was happy with the great service too. read more

The hostess was very rude. I was at the restaurant to meet with a group, asking her about the group. She kept walking away waiting on other customers. Then she said rudely, you just have to walk around to find the group. I admit I had the wrong day. That was not the first time I had a bad experience At that location. I will not return to rudeness. read more

Opens 24/7 wow. When the times in need that youre hungry this is the place to go. Food is great, the staffs are great. Walked in there and told them what i need and i was helped out right at that instance. This store had just opened and they are located near Carson Mall. The store is big and well lit. A good place to eat with your loves ones. read more

The worst customer service is horrible. We waited over 20 minutes to order. Server did not walk around and refill the coffee cups she selectively refilled cups. Then the food came out burnt read more

NORMS Restaurant - Burnt bacon on top - American Near Me - Carson, California

My 91yo father and I go to Norms every other week. The waiter, Richard, knows our breakfast order. This time we got there and he brought it out right after sitting down at our favorite table. We were positively taken aback. We love Norms Carson location. Richard is theee best. Very friendly and attentive. We've been going since October 2019. read more

To be honest we were scared to give this location a try since there was a security guard at the front. Lol. It's not something you usually see at Norms, but hey, what else is open past midnight in Carson that isn't linked to a club? ‍ This location stands out with its service. The updated feel and layout can only go so much without the service to back it up. Our server Myah was warm and attentive. That's honestly all you'd ever expect when you go out to eat. We don't know if it's a management thing to bring the check shortly after the meal is brought out, but we gave her the benefit of the doubt. But honestly props to her for taking care of us at 1 AM. The food was good. I don't think anyone really expects food from Norms to be super outstanding. We ordered the Chef's Sampler and Cowboy Burger and they were good. Not bad. Not amazing. But good. Hopefully this experience is the same when we come back. It was honestly a delightful surprise. read more

Very good service excellent food as always I had country fried steak breakfast Very fresh ingredients hash brown cook to perfection staff very friendly read more

Okay this place is new so I'll give it another chance But today was pretty bad from burnt toast to under cooked hash browns. Julie our server was great by it lacks "proper management". The greeter needs a lot of help, mainly with keeping her personal opinions to herself and not talking aloud amongst customers. It's new and I'll be back but hopefully management are reading reviews and seeking to IMPROVE. read more

A 3% surcharge will be added to all guest checks to help cover the increasing costs of doing business in California? read more

NORMS Restaurant - Scam Alert! A 3% surcharge will be added to all guest checks to help cover the increasing costs of doing business in California? - American Near Me - Carson, California