Our amazing server Bertha treated our time with great kindness and made our morning worth it! Thank you for making my niece's first time experience a great one! :) read more

I wish they knew how to cook a medium steak. Third time trying and it's always well done. read more

NORMS Restaurant - 3/4 LB. T-BONE STEAK & EGGS , these folk don't know how to cook a medium steak or over medium eggs. - American Near Me - Carson, California

I hate to leave bad reviews but I'm going to have a field day with this one. First of the latina lady that came to tell my mother if she going to pay for all the food that was ordered to the table needs to check herself because I will come down myself to the store and talk to her like the trash she is for speaking to my mom like she is dumb. My mom didn't know that the tablets on the table are for ordering food, she doesn't under stand technology in this age in day. She just thought it was an entertainment tablet for guests. my daughter was playing on it but they didn't know it was for food ordering. With that being said the waitress came up to my mom in the most rude way to tell her what is up is she going to pay for the food or what. Instead of saying I notice this food being ordered are you sure you ordered this? I want Norms to take action against this lady asap if I don't hear back from Norms ya best believe I'm doing down and speak to her myself. So find out and ask who it was that had the balls to disrespect my mom and daughter! read more

We came to this one instead of the one in Inglewood thinking Carson would be nicer. Nope. First, coffee mug CAME WITH LIPSTICK. Even the water cup was dirty. My dad finished his coffee before getting creamer he asked for two times. I asked for the salad to come with extra cheese which I thought was easy request and it came with no dressing lol. Also the soup and salad came AFTER the entrees. We sat for 4 minutes with our entrees with no utensils which makes no sense. I know you're don't come to Norms for fine dining but I feel like clean cups and utensils are a bare minimum. The waitress was not friendly and really didn't care about our concerns. When we showed her the mug she didn't even raise an eyebrow so I just kept everything to my self so things didn't get worse and I didn't want to be a Karen. Yes we tipped, but sadly I'm down $70 for a terrible meal and service. read more

NORMS Restaurant - Mug came with lipstick smh - American Near Me - Carson, California

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First time at this location. Went for breakfast, around 0900. Was greeted and seated right away. However, waited about 10 minutes before the server came around to ask if I wanted coffee/water. Coffee was not good, but acceptable, got even coffee grinds in my cup. I ordered the Steak and Eggs Special. As expected, T Bone Steak was bland and dry. The eggs over easy could use a little bit more cooking time. The has brown was just okay. The best part though was the Pancakes. It light, fluffy, moist and buttery. Service did get better after receiving my order. She came around to check on me and refill my coffee cup which I declined. Overall experience my just average. I'll probably come back again for lunch or dinner, but will not go out of my way to have breakfast here. read more

NORMS Restaurant - Steak and Eggs - American Near Me - Carson, California

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The food here was absolutely incredible, and the service was exceptional. From the moment we walked in, the staff was friendly and attentive. Our server Jaqueline was particularly helpful and friendly and the ambiance atmosphere was very welcoming , will def be coming back read more

We just had breakfast here & i like the fact that this location is very clean! The staff was kind of tired & hurried, but it was early, so I will give them the benefit of doubt. The menu is comprehensive, offering breakfast and lunch/dinner options. A big plus is that their hot chocolate is free refills, unlike Denny's. We ordered your standard breakfast fare, eggs, crispy bacon, crispy hash browns, country fried steak & etc. Everything we ordered hit the spot & the value is unbeatable. read more

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We enjoyed our serve LuLu (Lourdy) she was amazing. We also enjoyed the food and the big kind heart the manager had. Also loved the $10 off coupon. We will be back read more

It's a busy place but service was fast. Food was good. The shift lead, Richard, went above and beyond to take care of us. Our server was very friendly too. Very laid back and clean restaurant Definitely will come back again read more

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Was there on Saturday 17 of August had the worst experience we got there about 8:30 A.M we got seated it took about 10 min. To get asked what we wanted to drink coffee came about 5 min. Later we say and waited to get order taken about 15 min. And during that time no coffee refills order taken and waited about 40 min to get our food which was not cooked as to our spwcifications and during the 45 min wait no coffee r3filla again I had to get up and ask for the refill from another waiter. The restaurant was pretty empty and usually there really good but today it was horrible I will not be returning or be recommend it. I hope you guys focus on better customer service and the quality of the food b e inf served read more

It's a bad sign when a manager has to clean tables instead of seating customers. Even worse when the manager fails to notice a customer concealing a dog under her clothing. It wouldn't have annoyed me if she didn't constantly tell it to stop moving at the table directly behind me. My "medium" Porterhouse steak was overcooked and required several layers of A-1 sauce to be edible. My baked potato was ruined when I scooped up the sour cream in a cup and found a very long black hair in it. I ate the steak first since the waitress didn't check up on me. It wasn't her hair, though. The baked potato was replaced with one not contaminated this time. After asking for and receiving a refill of my drink, I waited about 10 minutes for the check and finally gave up. The manager was aware of the problem with my food, but nearly rang up the wrong order which would have been less than my meal. My honesty wasn't appreciated. The reason I went to Norms today was that I was sent a discount to lure me back after my last order several months ago at another location. So the manager made me choose between a discount for the bad service or the discount coupon code from Norms. I wasn't looking for anything free, but it would have been nice to at least receive an apology. Had they been sincere, I wouldn't have left this review. The few people there were mostly ordering a cheap $4.99 breakfast special and probably didn't tip. Despite the bad treatment, I still left a tip, but not the usual 15-20%. Most of the restaurant was empty, which is probably due in part to the poor reputation on Yelp. Unfortunately I saw the Google rating instead, which is suspiciously much higher. Lesson learned. I used to love Norms. But now that I've experienced bad service at several locations this year, there's clearly a problem with management and the quality of their employees. If I wanted poor service and being surrounded by ghetto people, I'd have gone to Denny's. read more

NORMS Restaurant - Long black hair in my sour cream. - American Near Me - Carson, California

The second time ii try this place and the same issues ii ordered a cheeseburger ii got a double cheeseburger the flavor in meat is different not something ii like ii also asked for cold ketchup when ii asked for it ii got ketchup from the table behind me both things t bone steak was order and flavor was not there same issues last time norms on pch is a way better choice read more

NORMS Restaurant - Extra meat thrown away - American Near Me - Carson, California

Why this child selected salmon for dinner is besides me; but he ate everything in that plate place is a little lonely in the evenings and staff is nice read more

NORMS Restaurant - SALMON FILLET - American Near Me - Carson, California

Driving around LA early morning we stumbled upon norms restaurant. The parking lot was packed, and we weren't really sure where to stop for a quick sit sown breakfast but we took the leap of faith and tried it. *** Norms is Comparable to IHOP and Dennys. Good selection of food, with simple options and great price. Now that I think that we had breakfast here two days because the food was consistent and good and cheap. *** So if you're wanting a simple breakfast, That includes a carb, protein, and starch this is your place. read more

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I'd never been to any NORMS restaurants until this brand new location. I suppose the modern decor is so different from the old ones. Hubby always asks me to try NORMS for early morning breakfast but I never wanted to. I have started to like diner food a lot these days so this was a good time to try NORMS. I really liked the flavored sweet teas beverages here, the pomegranate is my favorite. That few times we came in I ordered the same thing which was tuna cheese melt on wheat bread. Seriously the tuna melt here was one of the best I'v ever had, I can't seem to get enough of it. Sister likes chicken Parmesan, chicken tenders and breakfast plate. The pancakes are not bad here but I think IHOP still has better ones. They have some Cheesecake Factory cheesecakes, but we like root beer float as dessert better. The service is always so friendly but it does get very slow when they are busy. And at times we had to send our food back cause they were not right even though we order the same things most of the time. I think this has been an issue with many dining people here so they need to deal with this problem soon. Still the service is much better than usual diners so I am good with it most of the time. Another 24/7 restaurant in South Bay for late night or early breakfast drunk food cravings! read more

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The food was very delicious. The service was not great. The host didn't greet us or acknowledge us she just looked at us waiting for us to say something I believe her name was America. Our server Jackie wasn't very friendly she looked like she didn't want to be there. Very minimal effort, her vibe wasn't good. Please do better and at least fake a smile or attitude. This is why you don't earn tips if you want a tip you need to provide good service. read more

Online ordering: went to pick up my food. Someone else took it. Why because the system they have in place, any one can grab your food and go. There's no one watching the area. I had to ask for help. The manager came and tried to over talk me, explaining she knew I was upset about my food. I had to slow her down, so she could really understand, it's not the food but the system of anyone being able to go through everyone's online order and the location of the "pick up spot" is literally next to a person trying to eat. Bad location and poor system. I waited for them to remake my order, with ZERO accommodation. Horrible experience. It's only a slightly better experience here if/when I dine in. read more

NORMS Restaurant - American Near Me - Carson, California

I wish I could give this restaurant zero stars I made the mistake of going here after I said, I would never go here again. This service sucks. The management sucks definitely need to report this place to the corporate offices there must be an absentee franchise owner, who doesn't give a.$#£+, this place will probably close they need to get a new owner. The staff is very nonchalant. The funny looking Hispanic guy thought it was funny that they close the restaurant at 10:30 when I was there to make it to go order and then some person Spoke To came up to me and asked if I wanted a salad I said no it's 1030. You guys are supposed to close at 11 she stated that's all she could do. When I asked for a manager she said there was no manager, no shift leader, or no one in the building that could assist me, this is a joke if you see this guy, make sure you avoid him like the plague read more

NORMS Restaurant - This is the idiot service just by the look on his face he looks confused and disoriented possibly on drugs - American Near Me - Carson, California

I knew I shouldn't have ordered here based on reviews in a local FB group . I was under the weather and craving a steak. I ordered medium rare. This steak came so well done it's chewy . Yuck . 2 bites and threw the whole thing away. Never again read more

A cook seated my party and took order, 15mins later, no one checked on us. So I LEFT! Great Customer Service? Monkeys could've done better! read more

NORMS Restaurant - Went in to order and a chef seated and took my order, 15mins later no food no one name to check on my party. I got up and left. - American Near Me - Carson, California

In my honest opinion, do not eat here. I've honestly had better breakfast elsewhere. My mom and I took a chance on this place as we were disappointed. My mom ordered steak with eggs. It came with pancakes and she never got them during her meal. She asked five people, until one young and sweet waitress was working with a sense of urgency. She was the one who made sure my moms pancakes were packed to go. My French toast was horrible. Only the top part were cook. The bottom looked like it was just toasted. The hash browns are so bland, doesn't even have any flavor. read more

Our experience with the staff was good the two stars is due to the chefs... We asked for a plain bacon cheese burger and they came back twice with sauce on it and some lettuce parts and onions left on my sons burger. My steak I asked for medium well ((yeah I know))) came back burnt smh. Staff again amazing, I had to wait even more time for my steak read more

NORMS Restaurant - A piece that stayed behind because it broke off - American Near Me - Carson, California

I was today having breakfast and the server Teresa was an excellent person. Good food read more

If I could give this place 0 stars I would. Me and my family regularly come to this location however, today the two female hostess that were checking in parties picked and chose who to sit before us. We only a party of six noticed a more than accommodating table for us that was left uncleaned and their excuse was they let five parties go before us because they only had small tables available. There was a party of 8 who one of the hostess kept calling and the party never showed. After repeating 15 times last call for the party of 8. 10 minutes later the party showed and she sat them down. Whole time the two girls laughed and giggled the entire time they noticed our frustration having three small children with us. Then after waiting for more than an hour and having a child with special needs we had to practically sit ourselves down. Save your money horrible customer service from the two hostess. Words of advice if you do not like your job or take it seriously do not work at all anywhere it requires it. read more

NORMS Restaurant - WILD CAUGHT WHITEFISH - American Near Me - Carson, California

The crackers was old and the soup was mediocre it tasted like it came from one of those giant cans and the ceilings had lots of stains and salad was good and sandwich was ok but me would no take my precious time to go here because it was not the greatest experience read more

NORMS Restaurant - It was clean but them need to clean the stains on ceiling and water wasn't even filtered Bottled Water Aquafina - American Near Me - Carson, California

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First time going to this place since wifey is in the mood for an American breakfast. No food yet but looks what welcomes you. You guys need a better crew to Check that whatever goes to the paper bag for the utensils are clean. Soap residue is bad but this is worse. This might be the first and the last. Update: After almost an hour wait for our order. I specifically asked for a medium rare porter house steak and looks what we have here. A well done tbone steak. This will surely be the first and the last read more

NORMS Restaurant - a knife, fork and spoon on a napkin - American Near Me - Carson, California

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We had a great service on this lovely sunday, the wait wasn't too bad to be seated considering it's memorial weekend. But it was all worth it especially with our great server, Jackie she helped us out, she had our food out hot and ready to eat. She was very attentive and welcoming. read more

I just love it when I have amazing food and great service together! I was impressed with the Norm's breakfast. I had the veggie omelet and it was a big, wonderful omelet. It also came with fresh avocado. The server Bertha was also very attentive. She refilled our coffee cups often. read more

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It was a good dining experience. Service was good and the food came out quickly. This is just the Dennys of California IMO loool so nothing super fancy or anything but a good place to get some breakfast foods. read more

Amazing, restaurant is super clean, everyone there is so friendly, attentive and professional. Especially our server "Lourdes", very efficient, friendly and always with a smile on her face. The food delicious as always. If I can give 10 stars, I would THANK YOU read more

first time at this location, & i was impressed! my fiancé & bestfriend wanted to grab something to eat, & honestly i have only been to one Norms, & the service is never really that great. The front wasn't the best, but we got seated, & waited about 5 minutes and Maya our server noticed we weren't being helped so she quickly grabbed utensils & approached us to get our drinks started. On top of all the other tables she had she went above & beyond to serve us. read more

Located off Avalon in Carson by the South Bay Pavilion. Parking is shared with the other businesses and the mall. Lunch time here is very busy and expect to wait at least 10 mins unless it's a party of 5 or more the wait times could be more. They have a lot of workers and the servers are friendly. We actually sat at the counter cause there were two seats opened instead of waiting 10 mins. Ended up ordering the 4 deuces for $6.99 which was 2 eggs , 2 bacon, 2 sausage and 2 pancakes. I love eating at Norms there is so much to choose from and their prices are reasonable. They do give seniors discounts and others. Also check in with Yelp and get $5 off on $25 or more spent. Overall this location is nice and staff was friendly. I'd be coming back. read more

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Super understaffed, don't know why they were even open. Took about 40 min to be seated, one waitress who was obviously overwhelmed and I got a steak, (I didn't get a chance to take a picture) with so much Adobe sauce I had to send it back. Been here before and got good service, but tonight was a waste of time and money. read more

NORMS Restaurant - So much butter, toast barely toasted and its sloppy and all over. - American Near Me - Carson, California

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Quite sizeable portions for a good deal! My mother-in-law enjoyed the gumbo and her ham sandwich, I think it was served on pumpernickel or squaw bread. My father-in-law devoured a cheeseburger fries and onion rings. I too ordered the onion rings which were the best I've had in a while. I also ordered the habenero jalapeno bacon cheeseburger; HUGE! The habenero dressing is just spicy enough and the burger includes halved jalapenos and one giant roasted jalapeno to garnish the top. The flavored lemonades, such as cotton candy, are a treat to see and drink. We had a wonderful server, Shantejeria, apologies if I've spelled her name wrong. She was very attentive and never too far for us to ask for anything else. Food and service is always important, and this experience cements further visits for us. read more

NORMS Restaurant - Habenero Jalapeno Bacon Cheeseburger - American Near Me - Carson, California

I've been here in the past one of the main locations I like to come but today as for now it's the worst of the days there is service I got seated and 15 mins past and no one has came to ask for drinks or food The only thing we got was a great explaining 2 employees called in so there are backed up read more

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Hostess was very upbeat and sat our party very fast. The food came out quick, the pancakes are the bomb. read more

NORMS Restaurant - Outstanding - American Near Me - Carson, California

I liked good and fast service. We were a group of 15 people and they served us our breakfast maybe 20 min. A good time because we were a large group, of course, fresh coffee came back, only the vanilla milk was missing, but they were friendly and the place was clean. read more

Had me waiting for an hour and never cooked my meal. Then wanted to charge me to change the order. These people suck!

I typically like Norms as a quick and inexpensive breakfast spot for myself and the family. This time around I was not pleased with the experience. It seemed all of the food was a little burned, especially the eggs. Some of the pancakes were over cooked as well.. although the hash browns were mostly under cooked.. I think they need to slow down a bit and serve food that's worthy of being out on the table. Makes no sense to serve food that will only be sent back. On the other hand, our server was nice. read more

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Owners cut staff hours ! People are walking out, waiting too long to be seated, there is only one cook, staff members have to work over time because there is no one to relieve them ! Staff members are being treated unfairly by customers because there are not enough employees to accommodate the workflow ! Wait times of over 30 minute's ! Ridiculous!!!! read more