Exceptional service, personalized care, and quick communication. Bronson Lee, in particular, takes…read morematters into his own hands and truly cares about the customer. Located in a different state, I purchased a pair of shoes from their e-commerce site. There were some issues with the shipping, and Bronson & Jenna ensured that these issues were resolved. They did this without me even asking. I will only be buying running shoes from this company moving forward.

PR Running is a great running store in the heart of Vienna. They have a wide selection of shoes to…read moretry on, amongst other running clothes and gear, and they also offer a Volumental foot scanner to accurately measure your shoe size. I would definitely recommend visiting if you're looking to get new walking/running shoes!

This wasn't the shopping experience we were anticipating. Upon walking in, the store is large and…read morewell organized; however, the merchandise selection was less than desirable. Many of the shoes felt outdated and didn't align with the styles we typically enjoy purchasing. We were visiting the area and planned a full shopping day. We generally love DSW, but this particular location seems to offer a lower-quality or less trend-aware selection, perhaps the buyers for this store aren't keeping up with current fashion trends. The store was also fairly empty, which stood out, especially since it's located in a busy shopping center where other stores were bustling with customers. Another difference we noticed was that most of the staff were gathered near the registers. At other DSW locations, we usually see associates walking the floor and actively assisting customers. Overall, it was an okay visit, but not one that met our usual expectations for DSW.

I had a very disappointing experience at DSW Designer Shoe Warehouse…read more I am usually not the type of person to write a review unless it is for an exceptional experience or a truly negative one, but this visit stood out for the wrong reasons. I was in the store from 7:00 to 7:50 PM carefully deciding between a pair of Clarks and Dr. Scholl's shoes. A kind associate helped direct me to the loafer section, and after taking a quick trip outside to use the restroom since the store does not have one, I returned right at 8:00 PM knowing exactly which pair I wanted to purchase. Instead of being assisted, I was immediately met by a middle aged man who repeatedly told me the store was closed, even after I explained I just needed to quickly grab the one pair of Clarks shoes in size 7.5 that I had already selected and was ready to purchase. He refused to help me retrieve them or allow me a quick checkout, despite the fact that I had been shopping there minutes before closing and was prepared to pay. This felt extremely dismissive and like a complete lack of basic customer service. I understand store hours, but refusing a quick, ready to pay customer, especially one who had already spent time shopping, is unacceptable. Unfortunately, this experience has made me reconsider returning to this location.

I came to this store hoping to find a quality shoe that could support long hours at work. Mission…read moreaccomplished! They have a nice selection of shoes from sneakers, to sandals, all the way to orthotics. They have a large range of sizes and measured my feet to ensure I had the right size. The shoes are pricey, but you get what you pay for. Trust me, it's worth it! Spend the money! The service unfortunately left something to be desired. It took a long time to even be greeted by the salesperson. When the gentlemen did help, there was a major difference in how I was serviced versus the previous client. I felt like my presence was annoying despite knowing exactly what I wanted. When you plan on spending $200 on shoes, service matters. The overall goal was accomplished, I received a quality shoe. I can't say I left with the warm and fuzzies, but maybe it was an off day.

We stopped by to try on some shoes. The service was great and the salesman was knowledgeable about…read morewho was best suited for any foot situation. Several pair we had interest in were not available in the size we needed. We were able to get a pair of HARTJES BREEZE 2 ROMERs.

Had an amazing experience being fitted for shoes by Rick. I have impossible to fit feet-- bunions…read moreon one foot, two surgeries on the other, orthotics, narrow heels, and overall extremely sensitive feet. It is virtually impossible for me to find comfortable shoes. After trying multiple rounds of online shopping/returning and another in-person shoe store, I decided to come to shoefly. Rick understood my needs and was able to suggest styles of sandals, shoes, and sneakers based on my issues. He was very patient with all the shoes I tried on (I think I was there for an hour and a half). When we finally found a pair of sandals that fit, there was an area with stitching on the inside that irritated my foot, but he was able to take it to the back and smooth it down. At the end we had several successes and I am thrilled.

My daughter needed shoes for a job interview. We must have tried a hundred shoes at department…read morestores and outlets. Finding a stylish shoe with a wide toe and narrow heel is ridiculously hard. It was such a different experience at Shoe Fly. Mbaye measured and found a perfect fit in a beautiful leather pump. He was extremely patient and knowledgeable. Shoe Fly carries brands that we had never seen before, and they fit much better than the typical Naturalizers and Clarks that all the department stores carry. Literally the first shoe he suggested ended our monthslong search for shoes.

The Comfort shoes staff provides excellent service…read more Their shoes address multiple foot concerns.

I love love love Comfort Shoes! Most importantly, they carry a wide selection of wide width…read morewomen's shoes as well as a smaller selection of men's. And, as important to me are the many choices of very stylish shoes that are available in wide widths. Sales are great, I've purchased three pairs recently of shoes at 50% off :-).... I shop for shoes at the Alexandria, McLean and Washington DC stores and all are equal in choices of shoes and exceptionally friendly and patient employees. Go, people with wide feet, especially. You will enjoy and be rewarded by the many cute styles (no SAS for me) in W I D E widths not found in the majority of shoe stores in the US with the exception of stores in Europe (in the past where I've purchased many pairs of shoes and sandals)... Thanks, Comfort One for appreciating women's long overdue need for choices in wide widths shoes, boots and sandals plus recognition of women's loyalty and purchasing power!!

I stumbled upon this place by accident while in the area. From the window, I recognized some…read moredesigner pieces, and once I went inside, I didn't expect to see so many high end brands. This consignment shop clothing, shoes, handbags, wallets, and jewelry. This spot might hurt my wallet in the future. The staff was friendly and let me look at the different items they had in the glass cabinets. They answered all my questions about on pricing, authenticity, and how they get their items.

Extremely disappointing experience. The clerk followed me around the store and then asked me to…read moreleave my bag at the counter to continue shopping, while other customers kept theirs with no issue. When I asked why I was being singled out, I got no clear answer. I left and took my business elsewhere. No customer should be made to feel profiled or unwelcome.

I stopped by The Shoe Shoppe in Tysons because I have a pair of slingback heels that I love, but…read morethe back strap constantly slips off my foot and makes them almost impossible to walk in. I really wanted to wear them to my cousins wedding and this shop came recommended. I originally thought the strap needed to be shortened, but the staff suggested a different fix. They told me that adding a pad under my foot and a non-slip band on the strap would solve the issue. It helped a little, but not completely leaving me somewhat disappointed. In addition to not receiving a complete fix, what really disappointed me was the service or lack thereof. The man working there barely looked up from what he was doing and never asked me to try on the shoe to see the problem for himself. He gave short, vague suggestions and seemed uninterested in actually helping. I had to walk back and forth to the shelves three separate times to find the products he mentioned, rather than him taking a moment to show me where they were. The whole interaction felt dismissive and rushed. The shop itself is tucked away inside Tysons Mall, so it is easy to miss unless you are looking for it. While it is convenient if you are already nearby, I would not make a special trip back. For a store that specializes in shoes, I expected more attention and care. The experience left me unimpressed and still struggling with the same pair of shoes.

Brought a beaten up leather Gucci purse back to life! They exceeded my expectations by far…read more They also added the sole protective surface to a pair of CL red bottoms which also turned out nicely.

2/14/22 On 2/4/22…read moreWhile waiting for our pizza at Little Ceasar's Pizza, we checked out this store. We were greeted by the staff members upon entering. After a short amount of time we were approached by one of the owners in case we needed assistance. I did not need assistance and neither did my wife. Still, we appreciate the offer. I saw one outfit I liked, but my wife doesn't wear skirts or dresses. Something she picked up from her mother. Nevertheless, I liked the dog picture, but will have to imagine someone else wearing in my mind. Guess I will put it on one of my characters, but I digress. There are other items I this store and I only got a glimpse of what is sold here. Still, the staff was friendly and I will pay another visit to this store. I might just find something I could use next time.

Really cute little Korean clothing and accessories boutique!! I'm a fan of Korean style/aesthetic,…read moreand have always wanted to visit one of the little boutiques in Annandale, VA. I ventured in and was wooed to make several lovely purchases by the very attentive shopkeeper! One cool thing is that we discovered we have variants of the same surname! (My husband is half Korean.) It's a relatively uncommon Korean name, so that was pretty neat. I probably wouldn't have bought anything (the items were a bit pricey for my income), but Kum (the nice shopkeeper) gave me discounts after I asked if there were any sale items. I realized that you can definitely barter a bit, especially if it's your first time. They want to make you a repeat customer! I was surprised by the pretty leather handbags. They were a bit too expensive for me, but my eye was caught. They have a variety of colors and styles (more unique than you'll find at TJ Maxx). The clothing was interesting. A lot of the styles were not quite for me (intentionally loose blouses with pretty involved/sparkly patterns), but there were a few that I absolutely loved. I ended up getting two BEAUTIFUL flowy skirts, of very good quality. It's so hard to find delicately made, modest, beautifully worked skirts like these. I bought a blouse that has a lovely pattern (it's a fabric that Kum assured me is sought-after in Korea). I bought the loveliest little tulle scarf (they had a variety of colors...could have bought them all). Kum was constantly checking on me as I was trying things on and brought me tops and bottoms based on what I'd picked out. As a former sales associate for a women's boutique, I can tell you that this strategy WORKS and is actually appreciated by customers who just want a little encouragement (and a little pampering, if I'm being honest!). She even brought me some bold kitten heels...that cracked me up! But I was actually considered some black-and-white striped ones...and I never in a million years would have tried them on without her suggestion. I also bought something I never thought I'd buy...stylish tennis shoes. They're absolutely adorable (see the photo I posted). They were thoughtfully displayed in the fitting room stall (brilliant marketing move, putting attractive handbags and a variety of shoes in there to catch your eye!). They look like they're emulating a designer (I'm not in the know enough to know which one) and are super cute. Kum asked me how I'd found her shop. I had seen a few Korean boutiques while getting amazing authentic Korean comfort food, and did a simple search on Apple Maps for "Korean apparel." There are several other boutiques in the area which I look forward to perusing. She said she would love to attract more visitors who aren't Korean. I told her that I agreed, that I thought lots of ladies would love her store. She asked if I could leave a review and I enthusiastically assented! Visit this store if you want to spend an afternoon imagining what it would be like to shop in Korea! Don't worry...prices are displayed in USD, not Korean won. ;) There's something for everyone here, and I bet you'll be asked where you found your purchase!

I've been considering custom orthotics for quite some time; however, due to ridiculous mark-ups…read more($300-500), thousands of mixed reviews, as well as a ton of unanswered questions, I decided to check out Road Runner Sports, mainly due to a friend's recommendation. After the fit finder evaluation / thorough consultation (with Ria), I decided to mold a pair of $99 R-GEAR custom insoles (supreme arch support, maximum shock absorption), test them out (in-store), and bring them home. My FSA card didn't work at the register. Instead, I paid with my CC and submitted for reimbursement, which I received a couple days later. 90-DAY PERFECT FIT PROMISE - you get 90 days to give 'em a test run!

This a store is either hit or miss. Some days you agreed very nicely and other days there's nobody…read morethere or you are ignored. I'm waiting around sometimes for ages trying to get help. There are people there I understand, but these are not Olympic athletes. People are acting like buying running sneakers is like some act of Congress. Have a kiosk to get some shoes to try or get them a pair of shoes and let them try it on. You don't need somebody hovering around you while you're trying your shoes on. Help the other customers for God sake.