We realized Sunday morning that the hot water heater was leaking; called The Water Heater Company…read moreMonday morning and they had people out first thing Tuesday morning! Shawn conducted an excellent job replacing everything needed and brought it all up to code. Everything looks fantastic and operating well!

They're well organized, and the service technician that came out (Thomas) did an excellent job with…read morethe water heater installation (or at least it looks good, hopefully it stands up to the test of time). I took off a star for the price (see below for details). Timeline: I found out about the problem Sunday night (11pm), Thomas came around 9am Mon, and he was done at 12pm. My positive experience: My water heater (2016 Rheem) stopped working, and they were able to come out first thing in the morning to take a look. Upon reviewing my existing water heater, they recommended replacing it, along with some infrastructure updates to make sure everything was up to code. Thomas explained everything that needed to be done in detail, and I had a great experience interacting with him. The price: I took off one star because they're a bit on the pricey side. I ended up paying a little more than I originally wanted to even with some discounts they were able to provide. My original water heater was also still under warranty for both tank and parts until 2028, but this information was never revealed to me. I found out after I approved the job (my fault for not looking into it). I would've been happier if a cheaper option to replace some broken parts was offered to me as well, so that I could've made a better informed decision on repair vs replacement. Overall, I'm happy with their work, but price sensitive customers may want to look at other options before making a decision.

Called Payless yesterday. David quickly responded. Not an easy job in the crowded space of my…read moregarage. In the past, I've replaced the Water Heater myself but I've learned since then that several things needed to be done to bring it up to code. Besides the Water Heater, David added a leak protection pan, audible water alarm system , upgrade gas safety system with valve, new safety straps, and the city permit. He also added a hot water heater expansion tank. David did a professional job. Water Heater is a Bradford White 40 G Natural Gas. Cost for installation and upgrades was $3400 range,

I've been contemplating this review for several months, and then simply forgot to post. A few…read moremonths ago, our water heater failed, and we thought,, well, this is an inconvenience, but at least it's under warranty. Then, in my opinion, the scam Payless runs was clear. They highlight the warranty during the sale, but they don't tell you the warranty is between Payless and the water heater company, it's not between you and the water heater company. It's in THEIR best interest if the water heater fails. They get the new heater under the warranty, and then charge a significant amount to install the new one, at, essentially the same cost as an entirely new system. I asked if they could drop off the new heater and we would have it installed by a different plumber, for a SIGNIFICANT amount less, and the answer was no. I pushed back on the cost, and they agreed to drop the install fee by $300 (give or take) if we didn't get the required permit. Do NOT purchase a water heater from this company. It is their best interest if it fails. They make 'free' money. Incredibly disappointing.

Great communication. Fair pricing. Fast, clean, thorough work. I interacted with 4 different…read moreemployees and they all were friendly, communicative and professional. Their official quote didn't have an itemized breakdown, which is a miss on their part, but the tech did show me an itemized breakdown beforehand, so I was able to compare those numbers with others, and everything seemed fair priced. I wouldn't have hired them without seeing that itemized breakdown from the tech. Would definitely hire them again.

Anthony and Jordan came at the appointed time. Quickly detected the natural gas leak and arranged…read morefor the repair to be made that day for exactly the estimated price.

I had trouble with a clogged sink. Two really. When I ran my dishwasher ugly water filled the…read morekitchen sink. When I got the sink to clear in the kitchen, the water filled the bathroom sink. F & V Plumbing came out and everything was running smoothly inside a 30 minutes and had been ever since. Professional, respectful, fast & reasonable. Thank you F&V V.G. @ BTV

I own a few older rental properties that seem to have draining issues every few years. 3 plumbing…read morecompanies, out of professional courtesy i wont mention their names, that I used in the past all quoted me one price and then charged me a higher rate when the job was done. Which is why I didnt stick with them the next time I needed service. Franklin & Vizzo is the only company that charged what they quoted. The only negative was they couldn't come out for a couple of days but to me that means they are in demand, and now I see why. Appreciate the honest quote and the plumber was fast and courteous.

Robert, and his crew were hired to do some significant drywall repair in our home, and then to…read morepaint the walls and ceiling affected by the dry wall repair. The dry wall took 4 days to complete and painting then took about a day and a half. I cannot speak highly enough about the quality of work. Very professional, the workers took great care to protect my home from dust, and further damage. Everything went perfectly. Communication with Robert as to the work was excellent. Ana, was wonderful to work with as well. Robert will be my go to handyman for further work on my home. I highly recommend. I believe the cost to be reasonable for the large scope of work required.

I can't say enough good things about Robert and his wife Ana! Let's talk about a power couple! From…read morestart to finish they were amazing! Ana handles the scheduling and is responds extremely promptly, and Robert is Mr. fix it! He truly transformed our bathroom and kitchen, turning our house into a home. From installing a new sink to making my dream of having an ice machine a reality with a waterline for the fridge, his skills are top-notch. He knocked out cabinets, replaced our bathroom vanity, and even installed a new gate and pre-hung door--all with exceptional craftsmanship. One time, I called him on the same day because my husband had trouble hanging a cabinet, and I was worried about its stability. Robert came over that very day to ensure it was securely installed. His response time was impressive! Robert is always timely, offers fair prices, and sticks to his quotes--no unexpected increases. He gets the work done when he says he will, which is such a relief. And as if that wasn't enough he is also super tidy and clean! We were thoroughly surprised after day one of demo when we came to check out home and it was spotless! If you're looking for someone who can handle various home projects with professionalism and skill, look no further than Robert! We highly recommend him to everyone! He will forever be our go to handyman for any project in our home! He is definitely our diamond in the rough! Thank you Robert and Ana for helping us make our house a home!

Absolutely stellar service. Highly knowledgeable and quality work. I highly recommend William…read moreDean's Plumbing.

Found William on Yelp to help us deal with two leaks (unfortunately all within a two month period)…read morefrom a sewer pipe. He responded quickly and was always on time. Great communication and gave reasonable price quotes and was clear on expectations for the job. Also gave quick inspections on other suggestions for things to be done around the house. Cleaned up afterwards and was very friendly. Thank you William!

Rhino Plumbing is the best! Timothy Tuzak, Josh, and the team went above and beyond. After a…read morehorrible experience with another plumber who left me without water, Rhino came in, treated me with respect, and fixed everything quickly. They truly saved the day--highly recommend! --Rose Huber

This company is so unprofessional from the workers to the owner! I went home yesterday after work…read moreand was about to get in the shower when I discovered my water was shut off! Whenever our water is going to be shut off we get a 24 hour notice but not this time so you could understand my frustration and anger when I was unable to use my own water! my wife immediately called our apartment management company to ask them what was going on. They called one of the crews that was out there working and found out. It wasn't them turned off the water so then they called rhino and the plumber immediately ran downstairs and turned the water back on because he knew he was in the wrong! I then proceeded to get dressed and walk outside and confront the plumber and I asked him politely. Why did he shut off the water without permission or any notification? I told him around here in this building we are always notified about our water being shut off, so I kindly asked him to not do that again if he got called out here to work! His response was it was only for a little while and my response was I don't care how long it was for. I'm telling you right now you're not gonna do that again so if you ever come back, do not do that again! As he proceeded to walk away from me telling me are you threatening me are you threatening me? I then advised him that he should be professional, and I just kept reminding him that he was not gonna ever do that again. I then found the address online and drove to the location of rhino plumbing, and I made a verbal complaint with a female. I then got a callback from the owner who is very unprofessional and would not understand my complaint and defended his worker and hung up on me so if you're looking for a professional plumber that acts professional, and does the job the proper way with notification about the water being turned off then do not call rhino plumbing! Now have this guy been professional. He would've knocked on her door and try to at least give us a heads up and said oh it's gonna be off for a few minutes. Is that OK and I might have been willing to work with him but he did not give me the courtesy.DO NOT USE RHINO PLUMBING VERY UNPROFESSIONAL!!!

So grateful that we've had Jerry's help and used Pro Solutions twice now for our plumbing needs…read more Both times were A+ experiences and I'll be continuing to use them for all of my plumbing tasks as they come up. A few years ago I used Pro Solutions and Jerry came out for a water pressure issue that impacted our sinks and shower. Jerry was thoughtful and a good communicator on the issue. He fixed the issue immediately and that experience stuck with us. Fast forward to this week, we used them again. Thankfully, no emergencies but I had one toilet needing a tweak and needed hardware changed in one of my bathrooms for the shower and sink that was long overdue. Even though my request wasn't an emergency, Jerry offered to come out within hours of my request to fix everything and was communicative even late into the night (when my toilet started acting up so I frantically messaged them) talk about stellar availability and service. Next day I had Jerry at my door, he was punctual, professional and did a great job of explaining everything so that I could understand what needed to be done, the pricing, and options for the replacement pieces. It was all a seamless and easy process. Jerry was also quick and efficient which was another bonus. What gives this company extra brownie points in my books though is their honesty...To elaborate, I had partially fixed the issue with my toilet before Jerry came but there was still something slightly off about the water levels... after telling Jerry he was able to tweak the part that I didn't know how to fix and literally in seconds, he had the issue resolved. Given what a quick fix it was and that he was already out to help with other plumbing issues, he didn't charge me for the toilet fix. Little things like that go a long way because any other plumber would've likely charged me just for even touching it/assessing it. That shows me that they care about their long-term business and customers, so they aren't out to make a quick buck. Honest, hardworking people are the kind of businesses I'll always go back to for repairs and projects. Two separate experiences and I was a happy customer both times. I'd highly recommend using pro solutions, plumbing and rooter for your house repair needs. Thanks Jerry and Team!

My 94 year old mother was having issues with water dripping from both her tub and shower. After…read morecalling around and getting some outrageous quotes she was given a referral for Jerry. He and his guys were amazing! Solved both the problems and his price was more than reasonable. I would highly recommend him for any plumbing issues you might have.

My tankless water heater stopped working and tried to trouble shoot with no luck. Reached out to…read moreSolid Plumbing and spoke to Jorge and explained my situation. He came out within an hour and had my hot water back up in running. Jorge explained what happened and what needed to be done. Could not be happier with her service and knowledge, would highly recommend!

I had a major toilet emergency on Mothers Day. I called they came out within an hour. They were…read moreable to diagnose the problem and prevented it from getting worse. We scheduled a time to fix it later in the week they came on time and fixed the problem within an hour. Clean professional work very happy with them.

This is by far the best plumbing service I have ever experienced. I highly recommend them! We…read morebought a fixer upper built in the 50's and it needed all new plumbing. Paul and his team have been so knowledgeable, helpful, respectful and super informative throughout the entire process. It's been a big project and every step of the way they have gone above and beyond. Even all my neighbors saw the work they have done and all said if in the future they need plumbing they know who they are calling. When it came time for inspection the city inspector said it was some of the best work he has ever seen. To hear that coming from an inspector reassured us we definitely made the right decision using this company. I can't say enough great things about Paul and his entire team. Thank you City Plumbing and Rooter for helping install all new plumbing, water filtration, instant water heater, outdoor shower etc... to our home making it our dream house. We couldn't be happier!

Tanya was very helpful and got us the soonest appointment that we could be available for…read more Technician was professional, fast service at an affordable price. Thank you!