I started off so well! I didn't get the name of the operator who I spoke with about having someone…read morecome out to service my toilet. She was so nice and helpful. And have a really hard time. She made it so easy. The plumbers got here before I did. They were both clean, polite, thorough. Rico is professional but kind. They told me what I needed to do and he made sure to ask if the bathroom was clean. So overall, even though my toilet was stocked up, it was a pretty wonderful experience! Wish all businesses would behave this way. Have that person answering the phone like actually interested in helping me and then having people come. Who know what they're doing and are kind and professional.

Mr. Rooter hydro-jetted and camera-inspected our kitchen line about a year ago for nearly $2,000…read moreand gave us a three-year no-clog warranty. When the sink backed up again, they recommended another $5,289 of descaling and root removal. When I asked why the prior inspection had not identified these issues, I was told, "I don't know who did that work," and that the location had changed ownership and fired all the previous technicians. That response did not inspire confidence. I got a second opinion. The other plumber questioned the root diagnosis, descaled the kitchen line for $250, and said there may instead be a sag in the main line where water collects. The difference in diagnosis, scope, and price was extreme.

So grateful that we've had Jerry's help and used Pro Solutions twice now for our plumbing needs…read more Both times were A+ experiences and I'll be continuing to use them for all of my plumbing tasks as they come up. A few years ago I used Pro Solutions and Jerry came out for a water pressure issue that impacted our sinks and shower. Jerry was thoughtful and a good communicator on the issue. He fixed the issue immediately and that experience stuck with us. Fast forward to this week, we used them again. Thankfully, no emergencies but I had one toilet needing a tweak and needed hardware changed in one of my bathrooms for the shower and sink that was long overdue. Even though my request wasn't an emergency, Jerry offered to come out within hours of my request to fix everything and was communicative even late into the night (when my toilet started acting up so I frantically messaged them) talk about stellar availability and service. Next day I had Jerry at my door, he was punctual, professional and did a great job of explaining everything so that I could understand what needed to be done, the pricing, and options for the replacement pieces. It was all a seamless and easy process. Jerry was also quick and efficient which was another bonus. What gives this company extra brownie points in my books though is their honesty...To elaborate, I had partially fixed the issue with my toilet before Jerry came but there was still something slightly off about the water levels... after telling Jerry he was able to tweak the part that I didn't know how to fix and literally in seconds, he had the issue resolved. Given what a quick fix it was and that he was already out to help with other plumbing issues, he didn't charge me for the toilet fix. Little things like that go a long way because any other plumber would've likely charged me just for even touching it/assessing it. That shows me that they care about their long-term business and customers, so they aren't out to make a quick buck. Honest, hardworking people are the kind of businesses I'll always go back to for repairs and projects. Two separate experiences and I was a happy customer both times. I'd highly recommend using pro solutions, plumbing and rooter for your house repair needs. Thanks Jerry and Team!

Speedy, affordable, and efficient service to replace the water heater and three valves under the…read morekitchen sink. Everything was communicated and all areas were cleaned once work had been completed. Would recommend.

Thrilled with the service we received from Victor and John. We had several plumbing issues that…read moreneeded attention, including replacing a shower head, reinforcing a floating sink and re-caulking it, and clearing a couple of slow drains. Victor provided a quote before starting the work, which we really appreciated. From the initial communication with Damien to Victor and John arriving exactly on time, everything was handled with professionalism and expertise. The entire experience was smooth and stress-free. I highly recommend Best in the West Plumbing!

Technicians were professional, efficient, respectful of my home and my needs. Met timeframes that…read morebest worked for me. Explained what they would do and approximate time needed to do the job. Very pleased. Cost was appropriate for the time needed. A smaller company, local and I really think we should support their business.

I requested a small job to cap a laundry room sink and remove the faucet…read more Not a big enough job for money Plumbers and some Handyman weren't sure how to do this I called Gallegos. They said we'll send somebody over for a quote... He was on time even texted me to say he's on his way. He gave me the quote, which was the right dollar amount and said we could do it now Spencer and Jesse could not have been more professional and they did exactly what I needed it. It took them less than an hour. And then guess what? they came back... Jesse said, would you like me to take that sink and dispose of it for you? Well heck, yeah I wasn't quite sure how he's gonna dispose of some of the big bulky items. Hands-down, one of the best plumbing companies in Ventura. I didn't realize they had expanded and now go to Woodland Hills and north to Goleta Thank you, gentlemen you did exactly what I asked in a short time and for the right price

$600 to unclog a toilet in 15 min. They won't tell you that over the phone. You have to wait all…read moreday for them to arrive. Waste of time. EDIT: I ended up fixing it myself in 15 minutes using the air plungers on Amazon. Works fine now. Glad I didn't fall for the talk and read some of the other reviews on here.

Jorge was great. Punctual, professional and pleasant. Prices are fair and I would not hesitate to…read moreuse him again!

Called Solid Plumbing for a concern with my sink. Jorge was in the area and came immediately after…read moreour call. He was able to fix the problem super quickly and provide quotes. He was extremely kind and professional. We will be using this company for any future plumbing concerns!

Very prompt backflow testing and filing of report with the city. Will use again for this annual…read moretesting requirement.

I just had a backflow test done, and Celso was amazing! Very responsive and he was available…read moreimmediately! I have been using another company for the last 17 years, and they missed their appointment and will not answer their phone, so they are out and C&M is in!!! Thank you so much! Lindsey Y.

I had a great experience working with Eric. He came out to inspect my old cast iron pipes and…read morereally took the time to understand the situation. He ran a camera through the lines, walked the property with me, and explained everything clearly in layman's terms. He also laid out my options based on my long-term plans for the property, without any scare tactics or pressure to rush into work. Eric strikes me as a business owner who genuinely values honesty and integrity. He clearly has plenty of work and doesn't try to create problems that aren't there. I haven't decided yet whether I'm moving forward with the work yet, but if I do, I won't hesitate to work with him.

OK. I live in one of those older Westside homes. Like many of these homes the original sewer line…read morefrom the street to my home was failing (don't ask). The city considers this repair a homeowner responsibility (after getting a city permit). The street must be opened up to access the main drain. At the same time my across-the-street neighbors hookup also failed. Eric was able to coordinate and obtain one permit and do both jobs opening up the street just once. They were prompt, efficient, skilled and NEAT. This was a huge job and they have my gratitude for their work ethic. Many of the homes here were built around the same time and will be encountering the same problem. I suggest you skip the rest and just call the PROs!!! Thank you Eric and crew

I called Sinks to Sewers in need of a sewer lateral inspection. Ben was prompt to return my call…read moreand schedule an inspection two days out. He was transparent in his pricing and offered competitive pricing. The day of the inspection, he was early to the site and started before our arrival. Ben is a man of diligence and values the quality and integrity of his inspection process. We are extremely grateful for Ben's expertise and his willingness to communicate with our agent. He helped us avoid a serious plumbing catastrophe that was way beyond our budget as first time home buyers. Sinks to Sewers went above and beyond and earns 10/10 stars in our book! Thank you Ben!!!

Ben is a true pro! He is so knowledgeable and takes the time to explain everything clearly so you…read morefeel informed and confident every step of the way. What really sets Ben apart is how he consistently goes above and beyond, I trust his work completely and wouldn't hesitate to recommend him to anyone needing a top-notch plumber.