ill admit this place has literally every nut/bolt/spacer/rope/chain/material/electrical…read more.... basically anything you could ever imagine. i love this place...... but i despise some of the staff. if you ever come in and actually need help, do yourself a favor and look for the older 50+ white dudes

This place has everything! I needed a replacement switch for my 39 year old table saw, they had…read morethem in stock. But the always have everything.

Ace is my new favorite home project store. Every time I go I am greeted almost immediately and this…read morewas no different. The gentleman took me to exactly what I was looking for and I was out within 5 minutes. Much appreciation to you guys!

Service was somewhat helpful, but really bad customer service when it came to overall attitude of…read moreemployees. Everyone there looks like they don't want to be there. Either retire or get another job or stay home. Don't ruin the reputation of a good hardware store.

JFC... I went in…read morehere to buy 6 white US General tool cabinets. None were in-stock. -_- The cashier told me I could "preorder" them, so that when they came in-stock, they'd be set aside for me. She said she didn't know how to do it though. -_- They were closing in 20 minutes. The Sales Manager came over to handle my preorder. He flipped around a binder for a good 5 minutes, and finally said "OK...I found the code to order the purple tool chest for you." Me: "I said I wanted 6...and I wanted WHITE." Him: "Oh. Hold on..." and started flipping again. -_- I said "I'm not in a big hurry for them, so how about you get the preorder all ready to process tomorrow...then call me & I'll come back to finalize the preorder." Him: "Oh, that'd be AWESOME. Thank you." I gave him my full name, phone number, and e-mail...and he wrote down exactly what I wanted. That was 2 days ago. -_- Yesterday, I waited until 3pm...and called back myself. The Sales Manager wasn't there - he was on his lunch break. I gave my name, phone & the subject to the guy that I was talking to & he said the Sales Manager would call me back as soon as he returned from his lunch break. No call. Today, I waited until 1pm, and called. Lady says the Sales Manager is off today. The lady I spoke to said "why don't you just come in & buy what you want? We don't do special orders." -_- Me: "...because as of Wednesday, you don't have them in-stock." Her: "Oh, then you'll need to pre-order them." Me: "THATS WHAT I HAVE BEEN TRYINB TO DO FOR 3 DAYS! Do YOU know how to do it, if I come today?" Her: "The Sales Manager can help with that." Me: "...but you said he's not working today." Her: "Right. You'll have to come some other time." -_- I'm going some other differently-badged Chinese items from Amazon...and I told her that. Her: "OK, great." -_-

Located on 6th street next to the Toyota Dealership, I had a good experience at this Harbor Freight…read morelocation. It's not as busy as the Tyler location and the return process was easy and efficient. Staff greeted us when we entered and helped us with our return within minutes. I also had some free time to look for garden power tools. We looked at their lithium battery powered lawn mower and shrub cutter. They have quite a selection to choose from. At this location they also have wooden and metal tool boxes for your garage. I found a cute mini wooden tool box that was nice and I'll probably gift it to someone. I am still starting my collection of tools so don't need it know. They also have moving blankets, batteries, security lights, and something new to me exterior solar panels. Overall good visit. Clean interior and everything was organized and had prices on them. They even have a membership that you can join for even more savings!

I had a great experience at this Ganahl location. I was completely lost trying to find the…read morematerials I needed to rebuild my porch, but Remy went above and beyond to help me. He was knowledgeable, patient, and took the time to make sure I found everything I needed. Excellent customer service like this is hard to find. Thank you, Remy, for making the process so much easier!

My experience with the Corona sales people was very good..very helpful. We purchased redwood for a…read morebalcony and elected to pay to have the wood delivered. The delivery guy was exceptional (wish I remembered his name). We had several very heavy beams (6x6) and the delivery guy offered to help my son carry them back to the backyard.... very much appreciated. My low rating is because of the quality of the wood. The redwood had lots of splits in the wood (some of it was actually unusable), plus many knots. The quality was definitely not what I expected for this high-priced redwood. I wish I had been able to hand select the pieces, rather than just getting "whatever" the team who bundles the order selected. Definitely not the quality I would expect from Ganahl Lumber.

What a great shopping experience today. I had issue redeeming My Lowe's Reward and 3 people helped…read moreme through it. Very patient and friendly helping guide me thru the app. My cashier Camilla helped with my purchase and was stuck and tried multiple times and ensure me that they will figure it out for me. I like her attitude as well. She called the manager Veronica to help out and she was great too. Assured me that everything will be fine and kept trying to scan my rewards on the app. We got a third guy David, who is normally in the paint department, was extremely helpful and had a great attitude. He knew how to operate the My Lowe's app on the phone. So after all 3 staff members I got my purchase completed. Woot woot teamwork!!! Overall I like coming to this Lowe's location as it's always stocked and filled knowledgeable staff. I've always had a pleasant shopping experience especially at this location. Today was a Halloween bag freebie with an extra Lowe's reward money so that was an extra perk. Definitely a 5 star experience!!! Plus they have all the holiday decor and inflatables on display today.

Really bad experience at Lowe's. Purchased a harbor breeze fan with a lifetime warranty on the…read moremotor. The motor burned out in just over one year of owning the fan. I did not retain the receipt. But harbor breeze is only sold at Lowe's it's, an exclusive brand. I did everything in my power to get the fan replaced. Called Lowe's customer service tried to get an RA number, spoke to a supervisor. Took the fan to Lowe's and spent almost 2 hours at the store speaking to five different associates including a supervisor. Ended up walking away with nothing. Very upset with Lowe's. I am a avid customer and purchase many items on a regular basis. I am a property manager with several properties that I own and manage. I buy items at Lowe's and home Depot regularly. After this type of customer service, I will no longer purchase things at Lowe's. Lifetime warranty on an exclusive item, requires proof of purchase from Lowe's. That makes absolutely no sense!

I ran into a major issue with a closet project. I ordered a closet system and paid a contractor to…read morepick it up and build it. Halfway through the assembly, we realized we were missing half of the items. When we called the store, they couldn't locate the missing parts, and they were completely out of stock when we tried to reorder. I was left with an incomplete closet, had to disassemble what the contractor put together, haul it back to the store myself, and was still stuck with a $200 bill for the contractor's time. I was ready to take my business elsewhere. However, an employee named Munabi completely turned my experience around. She was patient and went above and beyond to help me. The original system I bought was $380, and the replacement upgrade I needed was over $600. Munabi advocated for me, made several calls and worked with her manager, and secured a price match so I got the upgraded system for the same price as my original purchase. While the initial problem was a significant headache, Munabi's dedication and customer service made all the difference. Employees like her are the reason I'm sticking around--she turned a bad situation into a great outcome and made me feel valued as a customer. You just don't get good customer service like this anymore and I'm glad to see there's young people like this that are still willing to have pride in what they do. Well done, she will go far in life.

I would like to take a moment to recognize a true gem at the Home Depot store on Ontario Avenue…read more I needed to rent a truck unexpectedly because some of the items I purchased would not fit in my own vehicle. Since I had not made an advance reservation, the Pro Desk suggested that I check with the Tool Rental department. As soon as I arrived, I was warmly greeted by a gentleman named Allen. He asked a few routine questions, including whether I had reserved a truck in advance, and then personally took the time to walk all the way to the parking lot to check the availability. He returned with a smile and happily informed me that there was a flatbed truck available. Since I had never rented a truck from this location before, he politely requested my ID and completed the verification process, which I completely understood and appreciated. He also humbly asked whether I had anything to secure the load. When I told him I did not, he kindly showed me where I could purchase tie-down straps. Throughout our conversation, Allen explained everything clearly, including the rental rates, timing, and insurance options. He was courteous, patient, knowledgeable, and genuinely humble. Within just a few minutes, he completed the paperwork, inspected the truck with me, thoroughly explained the rental process, and handed me the keys. I have rented vehicles from many places over the years, but I have rarely encountered someone with the professionalism and outstanding customer service that Allen demonstrated. His positive attitude and willingness to go above and beyond made the entire experience smooth and enjoyable. Home Depot should be proud to have an employee like Allen. His leadership qualities, knowledge, and dedication to helping customers truly stand out. Please pass along my sincere appreciation to his manager. Employees like Allen are the reason customers keep coming back, and I believe he deserves recognition and consideration for future leadership opportunities. Thanks Allen.

Home Depot is always my go-to for paint and project supplies. The paint department is often busy,…read morebut the team is always knowledgeable, friendly, and welcoming. Even during the rush, they take the time to answer questions, recommend the right products, and make sure you leave with everything you need. Great customer service every time I visit. Highly recommend this location for anyone tackling a painting project!

Checked in recently to replace a burnt out light bulb and Aaron was such a great help in calmly…read moreguiding us on how to get a replacement and showing us the different options we can choose to elevate the Ambiance of our Island!! I LOVE the new next level upgraded look with the bulb Aaron suggested for us and we will definitely be back next time after being informed of the luxury quality bulb selection offered at Home Depot. Thank you Aaron for being so kind, approachable, and specifically helpful and engaging! Having better lighting in our home truly makes a difference in creating a more optimistic vibe and I appreciate Aaron for being an effectively helpful Sales Associate and Top Tier Brand Ambassador of the Home Depot Experience. The ladies hosting the Self Checkout Station in the front were extremely friendly and personable too! Everyone working here understands their Role clearly in how to enrich and support the quality of the Guest experience and I am super impressed by the consistency of professional maturity displayed by the Team!

Need a 6' chicken? Come to any Tractor if you like Farmer's Almanac and want to be immersed in…read morewhatever results from wisdom + tradition + Farmer stuff + said chicken. I get big box store blues sometimes. I can deal with it until the TV commercials for those Big Box Store shows a fake salesperson in gleeful elation about helping a dopey fellow buy a lawn mower. NEVER HAPPENS. Tractor will bring back your builder's balance, your tool box chi.

SHE WAS REAL QUICK TO TELL ME THEY WERE OUT OF STOCK WHEN THE HAD A PALLET FULL AND SOME EVEN ON…read moreTHE FLOOR SHE TOLD ME TO COME BACK TOMORROW AFTERNOON THEN THEY TOld ME THEY COULDN'T PULL FROM STOCK IN THE BACKROOM BECAUSE THEY DID "INVENTORY" I drove over from Orange County to pick up three bags of whole corn. All they had was cracked corn as far as I could see and Leslie the floor person says oh we're not gonna have any till tomorrow. I then could see it in the back through the window in stock she says I'll have to get the manager seven minutes later the manager Lindsay comes out and says oh yeah we can't take them from there because of inventory and then she points out that there were some on the floor and Leslie obviously didn't see it. I can't believe they were gonna make me come back because they were in an inventory count. What kind of silliness is that? I found them to be rude and dismissive and just obviously just quick to tell me that they couldn't meet my needs without really doing any work. Terrible service uncaring. I don't know if that's a blatant lie to not touch anything in the back because they were doing inventory and it was recently counted. Just weird thing that they would make somebody come back the next day if they had the product in stock. it's weird I've been here at least four times for the same product and this is the second time I was told it was out of stock. I'm not even sure if they were telling me the truth the first time at this point. Everyone else was super nice to me. before I don't know what's going on with the staff today. Leslie definitely had a "I don't really care" attitude and Lindsay was kind of so so/ luke warm.

The reason why I'm giving it four stars is because of one young man. This is my second interaction…read morewith him. His name is Daniel and he is amazing. Great personality. He's funny. He's a young 21 year-old who loves his job because like everyone else goes into Lowe's and never get help and people look at you like you're stupid when you ask some questions he has changed my mind about Lowe's so job well done.

Absolutely most poor customer. Service encountered. Rang the…read morebell for help. No answer, went to the front desk. Found a group of employees, chatting and joking rather than helping anybody that needed help. This is not the first time this is happened. Taking my business elsewhere, suggest you do the Same