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My brother-in-law ordered 2 cakes for my sister's 50th birthday. My mom called yesterday asking them to have both cakes in boxes and ready to go for the next day because she'd be in a rush. As my mom spoke to them, they didn't even know which 2 cakes were ours. My mom and I got to the store this morning and nothing was ready. Mary (asst manager) and her cashier were scrambling for boxes, trying to figure out which ones would fit, only to have to tape 2 boxes together. While putting the boxes together they damaged the sides of the cake against the inside of the box causing the frosting come off. Mary then takes the sheet cake back into the kitchen to have another employee add more frosting or in Mary's words "fix the cake." Mary only took the cake to the back because she saw me taking pictures of the damage.
This bakery is AMAZING!...There is nothing too big or too small they can't do. With a smile their answer is always "Yes!" Nolans bakery is our go bakery for our special events. The store sells yummy mini cupcake in a variety pack along with candles and other toppers you may need. They have all the bases covered for your cake needs.
Noland's did my 50th HK themed birthday cake! It was a hit! Beautiful and tasted great. Super moist and not overly sweet. One I'll remember forever.
Beautiful and delicious cake for father in laws big birthday! Incredible design that was admired by everyone !
Used Noland's for my daughter's first birthday cake and it was great! I was able to communicate with them via phone and email and they met my expectations and more. I explained what I wanted my design to be like as well as sending some pinterest photos and they nailed the design. I was very particular about how it would look and didn't want it to be cheesy or off but it was great. The cake traveled well and everyone enjoyed it. We got lemon cake with a raspberry filling. The filling was more of a cream filling not like a raspberry jam. It wasn't overly sweet and the outer buttercream was light. I'm glad I didn't go with fondant as it usually doesn't taste good. I got many compliments on the cake as well!
My custom cake was delicious, but my design is not what is order. I needed a cake for my daughter sweet 15 and in person and text exchange I requested pink and silver. I asked for glitter. It is in writing. I gave a picture reference of a cake example I wanted and a picture of my daughters dress so there was a color reference. Glitter was not added cause he felt it was too much and would look busy (even though I wanted it was told ok) and the color was more of a vanilla/off white color. First picture is the in cake at my venue under darker lighting (they took), next pictures. are the cake at my house in daylight, and last picture were the reference once I gave. I have the exact text exchange we had with all the pictures attached and owner still refuses to acknowledge mistake. He kept insisting it was a light pink. So unfortunately cause cake was delicious and beautifully made. This was my first time ordering from them. Would have overlooked the mistake if owner would've acknowledged the mistake but he wouldn't. He believes this cake is light pink and I don't agree. Otherwise i would've continued getting cakes from here cause they do taste great.
I gave Parwana (owner) a picture of the cake I wanted. Not only was it delicious, it was looked exactly how I wanted it to! My guests loved the cake, and I was so happy with how well Parwana was able to make my dream cake come true!
Ok, I admit I was wrong. First, let me say what a great cake they made for my wife's 50th birthday. I received a lot of compliments on it, so thank you. Now for the apology. We talked about what size to get. I told them I had 40 people, and they said 14 x 14 should be plenty, but me?? I couldn't see that being big enough. Boy, was it not only big enough, but we had about half a cake left over (so my wife brought some to work with her today :). I apologize and want to say ... I will listen to you next time, I promise,
I am speechless with the outcome and the taste of the cake. The cake was perfect! The taste was amazing! I must say I was nervous as this was my 1st time and a big request. But baby! They delivered. You have just gained a new customer for life! I will see you all in January. Thank you!
Received an extremely tough to work with birthday cake that was ordered well in advance . Extremely bad experience for the host, the guests and as well the birthday boy who didn't even would want to go near that cake after the first bite :( We had requested for an eggless cake from one of their existing designs and were not informed of anything that could be attributed to the end result, which turned out to be a brick to cut through and tough nut to crack. It looked like it wasn't baked hood as well. Kind of ruined the birthday boy and the party's mood quite a bit. 3 stars for them being able to get in our order ready in a short turnaround time though the end result was really a bad experience. One off experience this one could be and maybe it'd much better next time!!
2 months ago
2 months ago
Over the years we have gotten some cakes from Noland's. They don't carry premade cakes in the shop anymore, so you would have to preorder. Now we go for the cupcakes. Easy, convenient, portable and very yummy. Picking up cupcakes is the easiest thing to do. Show up at the shop, pick your cupcakes or pick up a ready-made box and go. Available in both regular size and mini cupcake sizes. They are a hit every time. read more
16 days ago
We love Noland's!! After having a bad experience with another baker, we were so pleased to find Noland's! From the start, everyone was communicative even though the owner was on vacation (lol, and thank you). We ordered a custom unicorn-themed birthday cake, and it was amazing! Our birthday guests were impressed with the design and the flavors! We had a dark chocolate cake with strawberry filling. This cake was more than enough for 30 people and we had leftovers! Thank you, thank you for such a wonderful experience! read more
2 months ago
My brother-in-law ordered 2 cakes for my sister's 50th birthday. My mom called yesterday asking them to have both cakes in boxes and ready to go for the next day because she'd be in a rush. As my mom spoke to them, they didn't even know which 2 cakes were ours. My mom and I got to the store this morning and nothing was ready. Mary (asst manager) and her cashier were scrambling for boxes, trying to figure out which ones would fit, only to have to tape 2 boxes together. While putting the boxes together they damaged the sides of the cake against the inside of the box causing the frosting come off. Mary then takes the sheet cake back into the kitchen to have another employee add more frosting or in Mary's words "fix the cake." Mary only took the cake to the back because she saw me taking pictures of the damage. read more
This bakery is AMAZING!...There is nothing too big or too small they can't do. With a smile their answer is always "Yes!" Nolans bakery is our go bakery for our special events. The store sells yummy mini cupcake in a variety pack along with candles and other toppers you may need. They have all the bases covered for your cake needs. read more
Business owner information
Tim Y.
Hello Denise! We were happy to see your cake request and glad it…
7 months ago
Beautiful and delicious cake for father in laws big birthday! Incredible design that was admired by everyone ! read more
1 month ago
2 years ago
Used Noland's for my daughter's first birthday cake and it was great! I was able to communicate with them via phone and email and they met my expectations and more. I explained what I wanted my design to be like as well as sending some pinterest photos and they nailed the design. I was very particular about how it would look and didn't want it to be cheesy or off but it was great. The cake traveled well and everyone enjoyed it. We got lemon cake with a raspberry filling. The filling was more of a cream filling not like a raspberry jam. It wasn't overly sweet and the outer buttercream was light. I'm glad I didn't go with fondant as it usually doesn't taste good. I got many compliments on the cake as well! read more
Business owner information
Tim Y.
We are so happy for the positive experience we were able to bring…
3 months ago
My custom cake was delicious, but my design is not what is order. I needed a cake for my daughter sweet 15 and in person and text exchange I requested pink and silver. I asked for glitter. It is in writing. I gave a picture reference of a cake example I wanted and a picture of my daughters dress so there was a color reference. Glitter was not added cause he felt it was too much and would look busy (even though I wanted it was told ok) and the color was more of a vanilla/off white color. First picture is the in cake at my venue under darker lighting (they took), next pictures. are the cake at my house in daylight, and last picture were the reference once I gave. I have the exact text exchange we had with all the pictures attached and owner still refuses to acknowledge mistake. He kept insisting it was a light pink. So unfortunately cause cake was delicious and beautifully made. This was my first time ordering from them. Would have overlooked the mistake if owner would've acknowledged the mistake but he wouldn't. He believes this cake is light pink and I don't agree. Otherwise i would've continued getting cakes from here cause they do taste great. read more
1 year ago
I gave Parwana (owner) a picture of the cake I wanted. Not only was it delicious, it was looked exactly how I wanted it to! My guests loved the cake, and I was so happy with how well Parwana was able to make my dream cake come true! read more
9 months ago
Great cake! Made my idea come to life!! Good communication through texts and the owners were very friendly will definitely recommend and buy more from them! read more
9 months ago
Business owner information
Tim Y.
Thank you so much for your kind We truly appreciate your support and…
1 year ago
Thank you Noland's for another beautiful and delicious cake!! The carrot , red velvet and oreo cakes were a hit!! read more
Business owner information
Tim Y.
We are so pleased your daughter's Sweet 16 was a success! We…
2 years ago
Ok, I admit I was wrong. First, let me say what a great cake they made for my wife's 50th birthday. I received a lot of compliments on it, so thank you. Now for the apology. We talked about what size to get. I told them I had 40 people, and they said 14 x 14 should be plenty, but me?? I couldn't see that being big enough. Boy, was it not only big enough, but we had about half a cake left over (so my wife brought some to work with her today :). I apologize and want to say ... I will listen to you next time, I promise, read more
Business owner information
Tim Y.
Hello Bob! I am glad you liked the cake and happy to hear it was…
2 years ago
I am speechless with the outcome and the taste of the cake. The cake was perfect! The taste was amazing! I must say I was nervous as this was my 1st time and a big request. But baby! They delivered. You have just gained a new customer for life! I will see you all in January. Thank you! read more
Business owner information
Tim Y.
Hello Joy! We are glad you like our cake and happy to welcome you to…
2 years ago
Received an extremely tough to work with birthday cake that was ordered well in advance . Extremely bad experience for the host, the guests and as well the birthday boy who didn't even would want to go near that cake after the first bite :( We had requested for an eggless cake from one of their existing designs and were not informed of anything that could be attributed to the end result, which turned out to be a brick to cut through and tough nut to crack. It looked like it wasn't baked hood as well. Kind of ruined the birthday boy and the party's mood quite a bit. 3 stars for them being able to get in our order ready in a short turnaround time though the end result was really a bad experience. One off experience this one could be and maybe it'd much better next time!! read more
1 year ago
2 years ago
First, the pros: - The cake was beautifully decorated. So so pretty. - Cake was delicious (we ordered champagne cake as our first choice and chocolate as second). Moist and Italian buttercream they use is so good. - Dealt with co owners from beginning to end. She was extremely helpful and friendly when I initially came in to place my order. Now the cons: - when I went to the store, I didn't decide on the cake or anything yet. I paid for half to reserve a 2 tier cake. I also bought the mini cupcakes so I can taste the diff flavors - same day, I called her back to place my order. I told her that my daughter's first choice is the champagne cake and filling. I wasn't sure about my second choice but finally decided on chocolate slaw and filling. She said "okay I'll do champagne for bottom tier (bigger tier) and then chocolate for top tier. The cake was delivered to the restaurant. When they cut it, it was chocolate at the bottom and champagne as top tier. So we had the champagne cake gone quickly and hardly anyone at the chocolate cake and we had 1/3 of it left! When I called and spoke to the co owner, she took zero accountability and started with "well I w been taking cake orders for a long time. So I know how to do this." Really? Can't make an (honest l) mistake? Then she tried to say that I placed my order at the store during my initial visit which I most certainly did not. Then she said "well you got the cake. It tastes good right? You got the cake you ordered and I gave you a good price." She said she couldn't give me anything then at the end, offered me 3 free cupcakes when I told her I'd leave a review on Yelp. Mind you, after I placed my order, the customer service and communication tanked. I had to ask them to confirm. I asked the day before if delivery was set for 6 pm. Then the day of, 10 mins before delivery time, during my daughter's graduation, I get a text saying I have to pay the balance asap for delivery. Why didn't they ask me the day before? When I told her, no accountability again. She said "well we didn't know if you will be at the restaurant or not to receive the cake}." I told her "why didn't you ask me and she should have confirmed everything a day or two prior." The cake and design were amazing. And so was initial customer service. I even referred a friend. But based on the lack of accountability, I don't think I will be returning, unfortunately. read more
1 year ago
1 year ago
1 year ago
This hand painted cake was as delicious as it was beautiful! Never been let down by Noland's! read more
Business owner information
Tim Y.
Dear Lucy…
2 years ago
Noland's shop did my kids birthday cake and it is always a hit! Taste great and looks amazing. It is on the pricer side but definitely worth it. I explained them my vision and we always go step by step on what exactly you want. They always succeed it! If there's any mistake when you come pick it up they will try their best to accommodate you and help you as best as needed. Like one of the numbers was a different color I kindly ask if you can change to the right color and they change it with no question ask. Very helpful! Always leave with a happy customer. read more
Business owner information
Tim Y.
Hello Angel, We are happy to be part of your celebrations and would…
1 year ago
I had a great experience ordering my 30th birthday cake here! They walked me through step by step how to order the design I was looking for and the size, and it came out perfect! It tasted good, too! read more
2 years ago
The Cake is beautifully crafted and everyone liked the taste. It was moist and well created, it did not fall apart after cutting and a lot of thought was put into it. I picked it up outside of their house and they were prompt and very nice. I couldn't have imagined a better outcome , thank you read more
Business owner information
Tim Y.
Hello Mike! We are happy to hear the cake turned out the way you…
2 years ago
I've been ordering birthday cakes from Noland's shop for 2 years and they've always exceeded expectations. Amazing cakes with beautiful designs and flavors! They also have great cupcakes! Love this place!! read more
2 years ago
The cake turned out amazing, and everyone was asking about the bakery! The cake turned out amazing, and everyone was asking about the bakery! read more
Business owner information
Tim Y.
We are happy to hear that Delaram!!…
3 years ago
Nolands made my husbands 50th birthday cake something to remember!! Not only are their cakes an absolute delight to eat (not overly sugary, moist, fluffy and each flavor is beyond delicious) but they last minute were able to do a custom cake for me. I was shocked and beyond delighted with their customer service and care. They replicated our classic VW Bug to perfection! They even included some of the stickers on the car! There was not a single detail they missed. I'm beyond grateful and highly recommend! THANK YOU! read more
Business owner information
Tim Y.
We love to hear such outstanding reviews! Thank you! We appreciate…
2 years ago
We all loved the cake! Everyone enjoyed it. Will order again! Recommend to family and friends read more
Business owner information
Tim Y.
We can't wait to bake for you again!!…
2 years ago
Delicious and beautifully made. All the details were everything we asked for. Got lots of compliments from party guests. read more
3 years ago
This cake came out, absolutely beautiful. It was very professionally done. I highly recommend Noland's cake shop. I will continue to refer family and friends. It was delicious on the inside also, not too sweet. Their service is excellent. They responded very quickly to my messages. Very friendly people. Thank you so much you made my daughters birthday very special. read more
Business owner information
Tim Y.
We are thrilled to know your party was a success! We hope to work…
3 years ago
Business owner information
Tim Y.
Hello Sheila,…
4 years ago
This is our Rainbow Wedding cake....artistic pefection... 5 Stars x 100. This is our Rainbow Wedding cake....artistic pefection... 5 Stars x 100. read more
Business owner information
Tim Y.
Thank you so much! We appreciate your business!
3 years ago
My baby shower cake came out exactly as envisioned it to be and tasted delicious! I would highly recommend this business for any of your upcoming functions. read more
Business owner information
Tim Y.
We are so glad you enjoyed our cake! We appreciate your business!
4 years ago
The drive from Fremont to Nolan's' in Pleasanton for the past 4 years has been worthwhile. Amazing cake and I mean cake nice and fresh eat it all all the time. The bread is moist rich Tres Leches is one of our favorite extra moist.... Thank you read more
Business owner information
Tim Y.
Hello Maricela…
5 years ago
We had high hopes for this place - the cup cakes that we tried were amazing and so we thought the cake and the cake pops that we ordered would top that but they didn't The frosting was not soft at all and it was crumbling apart when we went to cut the cake - none of the girls at the party loved the cake nor the cake pop :( - definitely choosing another bakery next year Edit - clearly we had no instructions to get it to room temperature. read more
Business owner information
Tim Y.
Hi Rahul, we are so sorry you did not enjoy the cake. Please…
Oh my goodness!! I am writing this review as I devour a boston creme cupcake and WOW these guys know how to bake! My mom's company ordered cupcakes and a custom cake from Noland's in celebration of a big milestone project and I am so glad they chose this place. The cupcakes and cake turned out so beautiful and were all perfectly assembled! The cupcakes were magnificent. We received 2 chocolate and 2 vanilla. Although I have not yet indulged in a chocolate, I have no doubts it will be 10/10 like the yellow cake was. If you are looking to custom order desserts for a special occasion, I highly recommend coming here. If you don't believe me, just look at these pictures!! The cake is moist, the frosting is fudgy, and the filling is smooth and creamy. Everything comes together to create flavors so much better than I can describe in this review! The one thing that kind of threw me off guard was the delivery. The cake was delivered to my house uncovered, which I found odd. Although I understand trying to prevent anything from getting squished or butchered in the process of covering it/boxing it, I would expect some sort of enclosure to prevent germs or dirt from getting on the cake..especially during covid! They transported the cake in a normal car so I was a bit concerned about how they can keep the cake perfectly clean and edible? Overall a great place for baked goods. One star off for the delivery cleanliness concerns but 4 stars total because these guys delivered some solid cupcakes!! read more
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More info about Noland's Cake Shop
205 Main St
Ste B
Pleasanton, CA 94566
Directions
(925) 462-3333
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http://www.nolandscakes.com
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