We hired Platinum Pools after weeks of meeting with and getting bids from lots of (both big and…read moresmall) pool building companies.  This being our first pool, we wanted to make sure we made the right decision on a contractor.   From the first phone call we felt very comfortable with Dennis (also the owner).  He was very knowledgeable and came out (himself vs sending a sales person like many of the other companies did) the very next day to visit the site and meet.  From that initial meeting we knew he was our guy and the hunt was over.  He was knowledgeable, realistic, and we felt we could trust him and his work.  He even offered to take us to jobs he completed nearby to see the workmanship and speak to other past clients.     Once we signed the contract with Dennis, we hit the ground running.  We met with his designer/plan preparer the very next day.  The designer (and Dennis) was able to take my (crazy and all over the place) ideas and vision and turn it into something better than I imagined.  We even added a built-in fire pit and BBQ counter to the design which I am SOOO happy we did.    Within days after permits in hand, demo began and everything moved quickly.  His crews are polite and respectful and know what they are doing.  Their mason (I think his name is Sergio) is a true artist and my kids loved watching how patient and particular he completed each task from installing the pool tiles and coping to building the BBQ area.   Unfortunately, it rained for about a week after the steel was installed in the pool so we had to put things on hold for a few extra days until it passed.  Once the rain was gone, Dennis and the project manager Deny were here bright and early with water pumps and had the project back on track in no time.     Before hiring Platinum Pools I had already picked out the tile that I wanted to use to go around the pool area that I saw in a showroom at MSI.  I didn't even think about how slippery this could get once water gets involved (later I realized the tile I wanted was for indoor use only, I had no idea there was a difference).  We are so grateful Dennis and his awesome designer brought this to our attention at our initial meeting and recommended a porcelain tile by Pera Tile that is made specifically for pool decking... it has a special magic grip already added to it so its WAY less slippery when wet.  It looks almost exactly the same (I actually like it better) and it was less expensive!   It would have been a nightmare going with the tile I was set on having kids running around the pool area.   Needless to say, our experience with Platinum Pools has beyond exceeded our expectations.  Our finished backyard looks amazing!  Dennis and/or Deny were in constant communication with us, kept us in the loop of the scheduling, what to expect, answered our questions in a way we could understand, and even got the project completed two weeks faster then promised.  From the initial meeting, to the designer, their crews, to the final walkthrough we have been impressed.  We are so glad we choose Dennis and recommend Platinumm Pools to anyone looking to upgrade their space

Just wanted to say thank you to the team for bringing my backyard to life. They built my new pool,…read morespa, patio, and full landscape from the ground up. The quality, communication, and attention to detail were on point. Highly recommend if you want it done right and correct price.

Eddie was one of a multitude of companies who quoted us a Spa reconstruction - Mind you that it was…read moredormant for 10 years & equipment was thrashed... His quote was "1/2 the charge" from a couple of big companies & could respond in one week as opposed to 6+! Eddie listened to what 'we wanted' and educated us on options during the process. Of course, things evolved through discovery, yet we made informed decisions resulting in a most pleasant restoration to our home. So, Thank Eddie! Great: expectations via contract, personnel, timing, and continual oversight to the end‼ * Beautiful work. * Great value. Olynn & Debbie Marshall Yorba Linda 714-904-6596

I honestly can't say enough good things about Eddie and his crew. We just finished a massive…read moreoverhaul of our backyard--basically a total pool and patio renovation--and the results are incredible. We had a lot of moving parts: a new pebble surface, fresh tile, and some much-needed brick coping repairs. On top of the standard pool fixes, they also installed beautiful new pavers, added deck jets, and built a killer waterfall that has completely changed the vibe of the yard. A few things that really stood out: * Speed & Efficiency: I've heard horror stories about pool projects dragging on for months, but Eddie and his team were super on top of everything. They stayed on schedule and got the work done in a really timely manner. * Attention to Detail: Even though they worked fast, they didn't cut corners. They were focused on the small details, making sure the stone work and tile lined up perfectly. * Communication: Eddie kept us in the loop the whole time, so there were never any "hidden" surprises. If you're looking to renovate your pool or deck, do yourself a favor and call these guys. My backyard feels like a resort now!

Jake was great! He resolved an issue very quickly and made it look so easy. He was mindful of our…read morehouse and followed up with additional information that is very helpful. A couple of others I called had acted like it was a huge deal to even look at it just because it wasn't a typical pool situation. I would absolutely recommend him and I would use him again.

I used my yelp to get a pool filter housing and motor replacement done on my old 2001 pool…read moreequipment and I hired OC Pool company "Jake" and he gave me a fair price and got the job installed the next day. Jake went beyond to fish out debris and clear my water pipes so everything works 100%. I am so happy and relieved that I no longer need to clean 8 filters and use DE. Plus i got a 3 year warranty. This new Jandy system is quiet and very strong. Excellent job OCPS "Jake"

OC pools estimate came in below two others. All there staff, especially Gina, Astrid and the Owner,…read moreMichael, kept me informed every step of the way. This process does take 3 weeks, which I was informed before the start. Ran into a couple extra issues so you may need to plan a bit extra $$. Thank you OC Pools for making my pool gorgeous now! Marie

Called and left a voicemail. No call back so called again the next afternoon and was told they…read moredon't service Westminster. Their website says they work "throughout all of orange county and the surrounding areas." Guess not. Also - wish they had called me back and told me that. Please update your website. Update from 2 to 4 stars. Michael called me right away after my review and apologized for not getting back to me earlier. Said that he appreciated that I bought to his attention that the service area isn't clear on his website. Gave me some good advice about looking for companies in my area. Seemed genuine and honest. Give them a try if you're in their area.

Ty, technician Cash. Very happy to have the pool working. Great service and efficient.read more

Requested quote and they responded promptly with a good price. We decided to go a different…read moredirection which was not because of them. Very professional.

truly outstanding experts in anything and everything involving pools. Flawless service for over 10…read moreyears ranging from infinity edge ocean facing pool to backyard spa. Always responsive, courteous, and determined to find a solution to whatever may arise.

Always consistent and on time! I have an older system and they have kept my hot tub going strong !…read moreVery grateful!

Absolutely recommend Robert! Reliable, professional, and knowledgeable. My pool has never looked…read morebetter, always crystal clear. Communication is great, shows up on time, and actually cares about doing the job right. It's such a relief to have someone I can trust to maintain my pool consistently. If you're looking for a dependable pool service, this is your guy.

Great service -- highly recommend…read more I've been using Morrison Pools for a while now, and Robert Morrison has been nothing but professional and reliable. He shows up when he says he will, does quality work, and always keeps the pool in great shape. It's clear he takes pride in what he does. If you're looking for a trustworthy pool guy in OC, Robert's your guy.

My pool pump had not worked in months and I ended up needing a motor replacement. Paul was able to…read moreget it done within a day at a very reasonable price. 10/10 service and response time.

Love this company. Very knowledgeable and helpful especially to a beginning hot tub owner who had…read moreno idea what to do and how to manage a healthy hot tub! These guys are forthcoming with good advice and experience. Highly recommend this company.