Noble Construction

We have bought appliances from Pacific Sales for many years. We recently had replace our 10 year…read moreold washer and dryer. We worked with Annalee Camacho to buy the appliances. The buying process was simple and cost effective especially because she is very knowledgeable and easy to work with.

We've came in here for years, ultimately buying our appliances at Costco due to no delivery or…read moreinstallation fees (highly recommend) and great price on warranties. This time we wanted an Over the Range Microwave. We came in on Saturday, selected an open box microwave which appeared practically new, and discussed with Robert all the accessories it would come with. Robert stated the only thing it wouldn't come with was the box and instructions. He advised us we could pickup the microwave on Tuesday after 3pm. Later that evening my husband sent him an email confirming all the accessories it would come with. Days later Robert replied with a thumbs up (see attached photo). On Tuesday morning, my husband received a text message from Pacific Sales advising him the item was ready for pickup. We arrived after 3:00 and were immediately told our item was not ready. No one appeared to have known about it. We were then told someone could get it ready for us. Prior to them doing that we wanted to ensure we were getting the accessories. This is when everything went downhill. We found out the microwave did not come with several essential accessories. Mind you this item was listed as "good" which means all the essential accessories should have been included. The associate helping us went to get the manager so we could discuss the situation. Annallee, the "Experience Manager", arrived about 20 feet away from us immediately shouting that the open box comes with whatever you see. There was zero professionalism in the way she initially spoke to us. I was surprised we didn't even get a "Hello". When she finally arrived in front of us, we explained the situation. Instead of offering a sincere apology, she said "I wouldn't buy it if it were me." FYI we were the only customers in the store during that time. It was dead inside. Quickly after this, we went to the front desk and requested a refund. No one seemed to care or try to rectify the situation. At the very least they could have changed the open box label to "fair" instead of "good" since it was missing essential accessories. At the end of the day I simply cannot see how all of this happened and no one seemed to care. There was little professionalism despite the store being empty. I have seen other similar negative reviews and encourage you to find a place that values you as a customer when something goes wrong.

Elements Design & Build

(83 reviews)

We had an amazing experience with Elements, Jorden's company! They transformed our backyard…read morebeautifully, and the results look absolutely perfect. We received four different quotes and Elements offered the best value by far. The entire project took about two weeks, and throughout the process everything was handled professionally, efficiently, and with great attention to detail. We are so happy with how everything turned out and we are highly recommend them to anyone looking to upgrade their outdoor space!

Had a great experience with Elements Design & Build for my kitchen remodel. The team was…read moreprofessional, easy to work with, and kept everything moving smoothly. The quality of work was great and the finished kitchen came out exactly how I wanted. Really happy with the result and would definitely recommend them.

Pure Cabinets

(180 reviews)

We want to thank Heidi and everyone involved for a successful kitchen installation. PURE's…read moreelectrician (Tim!), drywall crew, cabinetry supplier, cabinet installer (Isa & crew!) and countertop team made this space into the beauty you see in the photos. However, it was Heidi's design and diligence in keeping the project installation on schedule that made it all happen literally in one month! My husband and I were very "hands-on" and tried to anticipate problems. All potential issues were easily handled by PURE due to their experience and determination to give us functional space as quickly as possible. We are very pleased with the results and wish PURE CABINETS continued success in their future projects! Sent from my iPhone

We are very happy with our new Pure Cabinet vanity. After shopping around, we found Pure has the…read morebest selection and quality for a fair price. Abby and Heidi were very helpful and the 3D rendering solved a potential problem. The installers were also professional and efficient. Highly recommend!

3 Day Kitchen & Bath

(65 reviews)

Ron and his company remodeled my bathroom. They did a professional job with a quick turnaround…read more I will use Ron again when I am ready to remodel my kitchen. I was very happy with the results.

I had an amazing experience with 3 Day Kitchen & Bath, i cant say enough! My neighbor did his…read moreKitchen Remodeling with this company and he really recommended me to work with them, I wanted to remodel my kitchen for many years but was a little nervous about the process, I met Benjamin and he was super professional, respectful, and made my decision to move forward very easy, he answered all my questions, my concerns, and honestly i felt very confident and comfortable to sign with him my kitchen remodel project, the crew was great, showed up on time every day, and left my house cleaner than it was, they were very respectful, and did an amazing job! Benjamin was there every day to supervise, and honestly I had an amazing experience! My Kitchen looks amazing! The quality is great! And I would definitely recommend to work with them! Thank you Benjamin for everything.

Remodel Works Bath & Kitchen Design of San Diego

4.4

(186 reviews)

I had my entire kitchen and half bathroom remodel through Remodel Works. They listened to me and…read morehelped pick out the best materials for what I wanted. They comfortably stayed within my budget. The employees are kind, thoughtful, and work great with others. I did not have any issues at all with their work. Everyone compliments my kitchen and bathroom. I love it!!!!! These are the employees are the BEST!!!!!!! Designer: John De Luca, CMKBD #801883 Certified Master Kitchen/Bath Designer Designer: Mary Jennings, CMKBD #15449 Certified Master Kitchen/Bath Designer Project Mgr: Marcel Moore Flooring: Zac Johnson Thank you everyone for making my kitchen and bathroom amazing!!!!!!

Work was completed to our satisfaction timely and on budget. All subcontractors were professional…read moreand knowledgeable. Starting with the design team and ending with the project manager, we felt valued and that our opinions and happiness with the project were considered. Would highly recommend for remodel.

Custom Cabinet of San Diego

5.0

(28 reviews)

Hiring a sub contractor I look for honesty, professional workmanship, respect of property and…read morecommunication. Benny and his team provided great cabinet restorations, on time and at price. Everyone was respectful, pleasant and hardworking. This team was a pleasure to work with. I highly recommend their services.

I couldn't be happier with the paint refinishing work done on my entire kitchen and bathroom…read morecabinets. The custom cabinet refinishing completely transformed the space and made everything look brand new. The quality of the workmanship and attention to detail were outstanding. Tony and Benny were professional, reliable, and a pleasure to work with from start to finish. They took the time to explain the process, answered all my questions, and made sure everything was done exactly the way I wanted. The finish is smooth, clean, and durable, and the colors came out perfect. If you are looking for high-quality cabinet paint refinishing for your kitchen or bathroom, I highly recommend Tony and Benny. Excellent service, great results, and fair pricing. I would definitely use them again and recommend them to anyone looking to upgrade their cabinets.

Ferguson Plumbing Supply

3.2

(24 reviews)

Gary Moraga was very courteous & extremely helpful w my residential water pressure regulator…read morereplacement. He made sure I got the correct part - thank you Gary !

First time coming to here as I was referred to by a guy an employee at Home Depot. I was looking…read morefor a particular hardware for my toilet. I walked in and saw an employee on the floor working. I just wanted to ask a quick question if they had that particular product (my phone out with the image displayed). He said," Hang on a sec." Told him airtight do your thing. He proceeded to then to continue what he was doing as I stood walking around isles clueless. 10 mins past and I just said fugit I'll ask the guy at the front. Stood in line and a couple were ahead of me. He sounded so polite and gave excellent service to them. As soon as they were done, I barely had a chance to finish my question and he abruptly said "Hang on, I have another customer on the line that I need to finish an order for." AT this point, I'm like wtf is this place so I walked out. Never I have ever experience such crap customer service. These 2 clowns weren't busy and could have spared me 1 min of their time to simply answer if they carried a product. I ended up ordering the part from Amazon and had it sent same day. Honestly, this is why retail and stores are dying because of this BS. Don't come to this lame as place for your toilet needs. You'll have a better experience at Amazon. Bunch of Bums.

Lumina Builders

(258 reviews)

I had an excellent experience working with this company, especially with the project manager, Amit…read more He was fair, transparent, and checked in daily to ensure everything was progressing smoothly. We were also fortunate to have Eric as our foreman. He worked efficiently without sacrificing quality, was thorough in every aspect of the project, and consistently sought feedback throughout the process. His passion for his work and pride in delivering high-quality results were evident and greatly appreciated. I highly recommend this company for any home restoration project. Their professionalism, communication, and commitment to quality made the entire experience a positive one.

I've had several construction projects performed on my home and have never been really satisfied…read morewith how it went until trying Lumina. Alon was our project manager for a 3 bathroom remodel and he was fantastic. The project was well organized with almost no down time at all. When anything wasn't perfect (and this is construction, there's always something that doesn't go as planned) he was on it instantly. I'm talking with n the phone with me within minutes figuring out what to do to sort things out. They were incredibly fair about everything. The crews they sent were also very very good. They worked very hard to make sure they understood what we wanted and where we wanted it. We are picky and didn't know what we were doing. They were patient and walked us through all the options, with good suggestions and ideas. At times they really went out of their way to give us exactly what we wanted, rerouting vents and pipes so we could have niches and medicine cabinets exactly where we wanted them. All in all the most positive experience I've had with a contractor.

Thomas Leitner Stone

4.7

(59 reviews)

Great experience. Tom and his crew were great to work with. They took pride in their work to make…read moresure everything was installed with precision. Their cuts were spot on. They blended the veins in the material and the install looks great!!! Very happy.

Tom kept changing his time to show up. Then when we let him into the house an hour early while we…read morewere at lunch he didn't wait for us to review the project. Then when we politely informed him we had hired someone else partially because they were $100 cheaper, Tom wrote back "100.00. OK" He literally wrote that. Very rude and disrespectful Would NOT recommend.

Design Moe Kitchen & Bath

3.3

(8 reviews)

•$$$

Heather Moe is an exceptional designer!! She is very professional, extremely talented, and a…read morepleasure to work with! My home was gutted due to mold. Floors were down to cement and walls to studs. I had no bathrooms and no kitchen. Heather worked with me to choose paint, tiles, carpet, cabinets, countertops, light fixtures . . . and everything needed to put my home back together again. The results were more beautiful than I could have imagined. I am very grateful to Heather every day for the beauty of my home that I enjoy. Thanks to Heather my home is my place of peace.

Heather came to my home on January 10, 2025 to measure the laundry room and sketch a preliminary…read moreapproach. Two weeks later, I left messages for both Heather and her operations assistant but did not hear back. Reached out again some time later, and was told they were waiting on one supplier quote. Never heard from them again. It is now May 17. I prefer to use Escondido suppliers whenever possible, and the Design Moe office is less than a mile walk from my house. This experience has been disappointing, and the lack of communication was the worst part. If a $15K laundry room was too small of a job, or Design Moe had too much work in the queue, I would have accepted that. But ghosting potential new clients is not a way to run a business.

Coast To Coast Restoration

(239 reviews)

I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

This is the second water leak mitigation & restoration we've done with C2C and while the PM on the…read morerestoration portion was outstanding this time, overall, there were more issues with the mitigation than last. Specifically, they subbed out the demo portion to another company which incurred more costs and thus lead to rejection of payment by insurance company. Or rather, it was ruled as costs extending beyond ordinary expenses. Had it been included with the mitigation equipment, the insurance would've likely accepted it, as it did last time. The actual work performed by everyone was great in the end, just as it had been last time. Everything was remediated properly and more importantly, timely. Brandon the PM on mitigation along with David the PM on the restoration side were great, with David being the most responsive and communicative PM I've ever worked with. Meaning, updates everyday, as promised. That was the best part of the whole project for me as an anxious homeowner. I will say that my own insurance agent didn't help matters either in this case. He was super hard to work with and eventually C2C had trouble reaching him. This also soured the whole experience as everyone worked to track him down by phone and to prove that all expenses were legitimate. I'm on the fence as to whether to use C2C again for mitigation. Would not hesitate to use them for restoration though.

The Rock Movers

(454 reviews)

Stop your search and hire The Rock Movers. I'm so glad I found them…read more We've moved many times, including cross-country and back, so we know how important it is to find reliable movers. The entire process was easy from start to finish. Max and his team worked hard and handled everything smoothly. Even though we only had a one-bedroom apartment, the distance from our apartment door to the moving truck was long, and our townhome has two separate entrances on different streets, which made things more complicated. We still have storage units to empty, and I'll definitely be calling them again next week to get that scheduled. Highly recommend.

Thank you to the two movers who helped us move to our new place on 1/17/2026. The movers themselves…read morewere excellent, efficient, professional, and communicative. I would've rated this a 4/5 but the admin staff made the process difficult for us. Though we experienced a few issues with the administrative side - the two movers delivered an excellent service and were the highlight of our moving experience.

Doors & Cabinets By Archie

4.1

(24 reviews)

Archie and his partner installed a new countertop in my travel trailer. The project went as…read moreplanned. Archie was very easy to work with and flexible on changes. The end result was a countertop that exceeded my expectations. I highly recommend his services.

Archie was very communicative through out the whole process. Our doors were custom for the pantry…read moreand him and Israel came up with a game plan and they turned out beautifully. I highly recommend this company if you want someone who cares about the finished product!

IZ Flooring

(270 reviews)

I talked to several vendors and eventually I chose IZ Flooring…read more They did pretty good job and I'm very happy with them. I'd use them again if I have future needs

There are a lot of contractors who talk fast and sell harder. Robert with IZ Flooring was the…read moreopposite, which is why they stood out. We had a tricky flooring issue with about three and a half inches of drop in some areas and met with a few general contractors who mostly complained about how hard it would be. Robert actually took the time to understand the problem instead of trying to upsell us. He showed up about 15 minutes early, reviewed the situation, asked the right questions and set clear expectations for what realistically needed to happen. We got a clear, no pressure quote and an honest game plan. Easy to work with and someone I'd absolutely work with again. There is a reason they have 5 star review on Yelp and Google.

Top Tier Tile