Amazing selection and amazing service! Ask for Meredith in the show room for extra attention to…read moredetail and project customization for you next big job!

I'm a landscape designer / planner and will come here to Thompson about 1x a year / every few years…read moreas they are always very generous with their product catalogs and new product info. Recently I visited and Meredith from the showroom was very helpful, walked me around sharing info. and education on all the new products / displays in the yard. I learned a few great new things. I really appreciated it and will refer business here.

I was looking to get Dune tiles in San Diego, and as a designer, I love these tiles. I found Stone…read moreSystems and was particularly impressed by Cecilia Leon. She provided excellent customer care and went above and beyond to get me Dune tiles from Spain, even though they were no longer available in the state and had been discontinued. I will always do my shopping for tiles at Stone Systems and will recommend all my clients to go to this store. Prices are great, and the products are high-end. Thank you, Cecilia!

Ok, my rating for the moment is strictly for the customer service. We are looking to do some work…read morein the kitchen and just get overwhelmed when we walk into a place like this, as always. I felt we were going to have the same experience once again. I have to commend the sales rep, Preston for his outstanding customer service. My husband and I were grateful for his direction tips and suggestions. He walked us through our options after we discussed with him what we were looking for. We would gladly support a business that stands proud for the business and have excellent customer service. This location is in a business park area, and is flanked with other businesses. So you will be looking for an alley like in the business park. The business sign in not visible to the street so follow your GPS directions.

Everything went very well, the purchase at Dixieline very easy , they let me know when the…read moreinstallation was going to be, and the installers from Glenview, Juan and Chris were great very professional and efficient. No complaints at all.

Disappointed with Dixieline Lumber after a recent door order. Bernie Torres and Sales Manager Ryan…read moreJamison don't communicate and offer any remedies. I ordered 3 new sliding doors and they sold me new construction sizes which are smaller then retrofit. I didn't even know retrofit was an option. I sent Bernie the measurements and confirmed with him these doors would work as replacements. He confirmed but when they arrived they were 2 inches smaller on each side. Additional labor was required which they initially said they would cover. About $750 with labor and additional materials but they ignore phone calls and emails. Last time I will do business with Dixieline. They are worse than dealing with a big box store. The worst part is the lack of communication. There was a solution, the solution required me to spend more money on labor and materials but Bernie and Ryan ignore requests. I confronted Ryan at the store and he told me what I wanted to hear to get me to leave but he never followed up when I sent him emails or text messages.

I work for a design company, and we sourced a large walnut slab here for a client of ours to be…read moremade into a dining table. We contacted Made Lumber and thought everything was going smoothly, until our fabricator noticed after the slab was planed that it was in fact warped at one end. We investigated for a long time trying to figure out the cause- did our fabricator mess up? Did the wood have too much moisture in it? Was it planed incorrectly? After talking with our fabricator, Made Lumber, and the planer, we found out that the slab was originally warped, or had a "twist" to it, and had left Made Lumber that way. They even had a photo of it on its way to our fabricator (which was sent later), and you can clearly see the warp. Before it was planed, Made Lumber recommended us to a planer they use often who had a CNC, but our slab was too big for this machine, so instead they recommended another place that had a wide belt sander that would fit our slab. There was no mention that the slab had a twist this entire time. We took it to the place with the wide belt sander and from there it went to our fabricator, who noticed the warp. Now, Made Lumber refuses to reimburse us in any way or take any sort of responsibility for the warp, or "twist". First they blamed the wide belt sander they recommended, saying it wasn't planed correctly. Then, they said it's our fault because we didn't use the CNC (which wouldn't fit our slab) because this apparently "would have taken out the twist," although other carpenters have begged to differ on this point. If Made Lumber knew our slab had a twist (which they did), and thought that only a CNC would have gotten it out (debatable), then it would have been honorable for them to mention before we purchased it and say "hey, this slab has a twist, and the wide belt sander that we recommended won't get this twist out" but they didn't. We now are down $6000 on a slab that can't be used for our client, and it can't be re-planed because it would be too thin. Needless to say, we will not be sourcing from them or recommending them.

Had an excellent experience with Made Lumber. When I came in to look they had a nice selection of…read moreslabs and were way more reasonably priced than a lot of other places I'd checked. In particular, they had some beautiful walnut slabs. I wanted to create a coffee table, and I found the perfect slab, a figured maple. Nate offered to finish it for me, which was perfect since I wouldn't have done it justice myself. He also talked me out of staining it, which was absolutely the right call. Honestly, looking at it now I can't believe I ever considered it. It came out so beautiful, I can't help but to keep staring at it. It's gorgeous, like a work of art. The pictures really do not do it justice. It's going to look amazing in my new living room. I could not be happier with my experience and the finished product. Highly recommend Made Lumber!

Recently, I headed out to find some electrical equipment because I had to change out/add a GFCI…read moreoutlet. I figured I'd go to the big box store (not Home Depot as I'm boycotting) but got diverted to Ace because of flooding. Checked them out and figured I'd do a price check by heading to the other place. Lo and behold, Ace was comparable in price and had a better selection. This wasn't the first time I went to Ace either. They beat the price for a garbage disposal by $50 just a week previous. This location is well stocked and has friendly help. They also have a bbq supply place attached that has some cool stuff. I've even bought my stocking stuffers here in the past. I highly, highly recommend this location. Parking is available in the back for those who are afraid of trying to find a spot. Great option for your hardware needs.

Okay so I know this is a hardware store but the building is really cool... and it's bigger than it…read moreappears as there's a downstairs section. I'll have to take more photos next time, I was in a hurry on this trip. Every employee that interacted with was super friendly and helpful, and I was able to get what I needed without an issue. Right on University Avenue, this Ace location is in a prime spot which means that parking can be a bit of a challenge, but there is a small lot -- there's a sign.

Adrian and his team at Florentine went above and beyond to help me with my slab and remnant…read moreselection. The staff is extremely courteous, patient and professional. I will be back! Plus the prices are great :)

With the help of Christina, I was able to locate 3 beautiful and reasonable remnants for my 2…read morebathrooms and a dry bar top. She has the talent and patience, to be able to find the right remnants that compliment your custom design project. I plan to use them for the fabrication as well. Adrian the manager was also helpful, and he seems to have every remnant memorized as it's to the location!

Well it took me a minute to make this review i have been there 3 times and every single one has…read morebeen a great experience, nothing to complain about at all, today thou Chris the foreman was so incredible I have to give him a shout out!! He truly made my day not only by helping me out so quickly, but his attitude is just so pleasant and polite you want to literally become friends with him, he is the best of the west!! Thank you to all of the other people who work there whose name I may not mention, but all of you are just incredible and I appreciate you all so much. Highly recommend this business! Great people! Great prices!! Convenient location, ample parking... awesome all around!!!

Windows -- We've used Dixieline for window purchasing and installation twice and both times the…read morebusiness side of the experience has been exceptional. Paul and Lucy are a great team. Communication was always timely, there were never any surprises with price / billing, recommendations on products didn't seem biased in any direction, time from signing the contract to installation was reasonable, and the people who work there are just really nice. The measure and install/removal team, led by Tony, was professional and finished under their originally estimated timeline. Things were pretty clean when they left and they took every bit of packaging, old materials, and "stuff" with them. It's such a relief to have consistently good service and quality products.

UPDATE to response - Apologies, they offered fiberglass door, not aluminum, but that is still…read moreconsiderably cheaper than what I paid for. The manufacturer didn't cover it stating checking/cracking was normal with direct sunlight, but there is no direct sunlight. I had two of my own finishers come out and both clearly stated the door shouldn't have been splitting open, especially within a year. And the finisher sent by Doors, etc was supposed to fix the checking as best he could, not spray paint a naturally stained door. UPDATE - It was recommended that I reach out to John, the owner, so I did that. I'd seen nearly a year chasing him down trying to get responses and also he offered an aluminum door as a replacement I was not ok with replacing a Walnut wood door with something that was a fraction of the cost and could never match in looks. All I wanted was support for the dealer I purchased the door from to get a warranty replacement, which I should have been entitled to. His solution initially was to send one of his guys out that could supposedly make the door look much better, so I agreed. It took 4 months for that person to come out and use a spray can to paint what was once a beautiful, natural walnut door, and the checking (cracking) was still there. After seeing what was done I reached back out to John and he said get all your correspondence with his guy and Simpson, the manufacturer together and send it to him and he'll see what he can do. After sending him everything he responded back again offering the fiberglass door, to which I declined and asked for him to do what he offered now that I took the time to get everything together and send to him and he is no longer responding. You can see the before and after from the pics and video. This is a company, and person, that doesn't stand behind their product, nor the damage their people do.

10/10 no questions asked! The only place I go for my window and door needs! They have a great crew.read more

They are so helpful, patient and have a very friendly staff. I changed my mind a few times and…read morealthough it was an hour before they closed for the day, they accommodated me with a smile on their faces. I visited a few of the rock and stone places in Lake Elsinore and Murrieta and I always thought RCP was where I needed to purchase from. They have a great selection and even showed me products I hadn't considered. So the process from Sales Counter through Delivery, it's all been very positive. I'll keep my nothing ever changes because there's more work I need to do.

Called looking for a product but unfortunately they no longer had it in stock. Even though…read moreunavailable, David assisted me in finding other options and similar products. Great customer service and I had a nice experience even though they no longer carried the product I was looking for. Really appreciate the time taken to help me out for my project.

Great service! I was assisted by a very polite and helpful gentleman named Michael, he helped…read morecutting and loading the wooden sheets I selected. We need more people like him!

Hubby was looking for certain wood Found it for a project…read more He definitely be back Very friendly and helpful