This was my first kitchen remodel and I checked out a few other places before finding Better Cabinets and Granite. A friend told me about it and I stopped by on my lunch break and met Juan. He answered a lot of my questions and that same afternoon he came to my home to take measurements and gave me an estimate. It was the best estimate of four. I had to wait about a week for the cabinets to be installed and as soon as I went and paid they installed the next day. I was very very pleased with my new quartz countertops the young guys that installed it did an awesome job Since then I referred my nail guy to Juan and he's actually doing his kitchen right now ( I think they're doing the full remodel). Very happy costumer read more

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Don't waste your time or money with them. They delayed my project TWICE. First they said they didn't know they received payment, then they delayed delivery of my cabinets after they guaranteed a specific date. I paid them over $4000, their supervisor Armando, guaranteed a specific date but came back said said no that it would be later. They had me send the money via zelle and when I asked to cancel my order they tell me it's a 10% cancelation fee. I asked what us the discount for a late delivery since they promised one day and now they're not getting done when promised. DAVID CHOW said they don't do discounts for miscommunication. By far the most unprofessional and shady business I have dealt with. read more

Better Cabinets and Granite - Proof that I paid well in advance. - Kitchen & Bath Near Me - San Diego, California

Everything about my interactions with Better Cabinets was great! Recommended by my contractor. I drove past this place twice before I saw it. Hole in the wall , tiny unassuming spot. Crowded office. I was helped immediately. The young man laid out my kitchen based on the pictures and measurements I provided. Shortly after, he provided a cad type picture of my new kitchen and an estimate for 3 different scenarios. I was able to schedule an official estimate 2 days later. They were ready to deliver within 2 days of me giving the go ahead. Solid maple cabinets with popular shaker style style. Several different types of countertops. Everything happened on schedule. My kitchen turned out amazing. AND the BEST part is how much $$ I saved. I paid 50% less than my lowest bid. Highly recommended!! Don't judge a book by its cover. read more

Strongly caution against working with them. They want to be paid upfront and now I know why. Not only are they repeatedly not showing up when they are supposed to, the installation itself is abysmal. Maybe they are fine if you just buy the materials, but save yourself the headache and have actual professionals install it. Cabinets are shoddily put in, nothing aligns, and everything is crooked. David is impossible to get a hold of and doesn't respond to messages. His crews are MIA and not even David can get a hold of them. I don't like leaving negative reviews, but this has been a continuous nightmare. Yes they are less expensive than others, but now I know why... read more

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I had worst experience with Better Cabinet and Granite. You get what you pay for....... DO NOT be enticed by their prices. Their customer service and quality of product was HORRIBLE. They don't even stand by their return or cancellation policy. David our salesperson was initially nice and helpful until the order was placed by my contractor. I personally went to Better Cabinets and spoke with David to ensure the order was placed correctly. The order was 6 weeks late with very poor communication. The delivery was an absolute disaster. It's as if no care was taken in ensuring that the cabinets arrived in the condition, they were meant to be in. They were not wrapped and were covered by cardboard pieces. The delivery crew they sent were not equipped to handle the job. Multiple cabinets had broken legs. It wasn't a minor crack or a slight bend. They were outright broken. The exterior had scratches and chips. I'd understand if there were a small scratch due to transit, but this was on a whole different level. It looked like they had been dragged through gravel! David swore up and down they were brand new cabinets. EVERY cabinet had an issue. - The interior of the cabinets were not spared either. They had chips, which makes me question the quality of the materials used and the care taken during assembly. - As if the damage wasn't enough, several pieces were missing. The assembly quality was perhaps the most disappointing of all. For a product and service that one pays a significant amount for, I was expecting at least basic standards of workmanship. The boxes not only looked poorly put together, but upon having two other professional cabinet companies inspect them, the consensus was that they looked used! The worst of it was that David and Better Cabinets to no accountability for the situation. David was extremely disrespectful to me and my contractor offering no viable solutions. It's extremely disheartening to have invested time, money, and trust into a company, only to receive a product that feels like it has already weathered years of wear and tear. The name "Better Cabinets" now feels bitterly ironic. I genuinely hope that this feedback serves as a wake-up call for the company to make drastic improvements in their product quality and customer service. read more

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I must say that after my review and by contacting Ray at better cabinets, my issue got resolved and they even tried to make thinks right by delivering at NO CHARGE the missing piece. Thanks Ray for being so quiclky on resolving my issue. Marie read more

This company has a great customer service and also a hard worker team . They work really fast and they give excellent result. I'm so happy with the result . I really recommend this company.Thank you read more

Better Cabinets and Granite - Kitchen & Bath Near Me - San Diego, California

this place is a gem! the prices are affordable. they delivered my new and BEAUTIFUL kitchen countertops on the date it was scheduled and installed the same day. they also cleaned and polished my countertops and didn't leave me a after mess. I would give them more stars if there were more! read more

They did a fantastic job. They explained everything in detail. Great, hardworking guys. I am very pleased with the job they did. They finished so fast which was really convenient for us. I highly recommend them! read more

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This place always seems to amaze me. I've been working with this team for a year now. The quality and amount of pride Edward, David and Charlie put into project really shows. I'd recommend them to anyone looking for a new kitchen remodel. Can't wait to see the new show room in the works read more

To start with..this business Rocks! Eddie your the man... Juan and your green team are simply amazing. From the very start to very end it was a professional experience that we both enjoyed so much I have been telling everyone I know and I highly recommend these guyz. read more

Better Cabinets and Granite - Kitchen & Bath Near Me - San Diego, California

Better Cabinets did an amazing job with our kitchen renovation. I am very pleased with the quality of work & quality of the cabinets. David was very cooperative and put a lot of effort to please his customers to make sure they are satisfied with the work. His team was very professional and skillful in their work. I strongly recommend their work! read more

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Edward was a direct referral from a trusted realtor who upgraded many properties over the years. Personally saw the work in his private residence. Better Cabinets and Granite does not present any fancy showrooms and fluff. Solid wood and beautifully functional. Edward customized it every step of the way, including quartz counter tops and a waterfall island. Very timely in delivery and professional installation. Better Cabinets and Granite stand behind their quality and they certainly deliver! Did I mention the cost? We had to use the competitor I mentioned, for a 2nd small area, only because of a specific colour my wife was attached to. This gave us the unique comparison side by side. Edward matched it every step of the way. Better Cabinets came in at about 1/2. The same can be said for the counter tops There you have it. Unbiased. Brian and Gina read more

We used them again this year, I don't recommend anymore. COVID-related shipping delays/labor or not, their communication has become poor. Their product is the same quality and their prices still affordable, but I would recommend paying more for a better overall experience. read more

We recently purchased our first home. After a few quotes and ensuring the quality was to par with Lowe's, we decided to go with them for a fraction of the cost. We saved thousands and are very happy with the quality. Be prepared to stay flexible for install times, not a problem for us as we were happy to have saved so much. We completed the demo of the kitchen wall & pony wall construction. They completed the cabinet install and countertop install. read more

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Cabinets are beautiful!!! quartz countertops for a few more dollars worth every penny... Ordering was fast & easy with help from contractor (jose medina) but seriously great product! Jose Medina's installation was perfect! read more

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Bill was great, and Jose the installer was also. From the beginning Bill was professional, friendly, and helpful in layout. The cabinets are soooo nice! Jose and his son installed and they were extremely professional, conscious of our home, and precise in ever detail down to installing handles. I wish every company with good products had the same quality, hard working, and considerate employees. I wouldn't hesitate to recommend this company. read more

Better Cabinets and Granite - Without counters and I already love! - Kitchen & Bath Near Me - San Diego, California

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I was a little skeptical at first because their prices are so good but then I am truly happy with the work they have done. The cabinets are of great quality and the workmanship was great. Now I have a beautiful kitchen read more

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Okay these people finally came over to do the little fixing that I needed thank you again Jerry. And Juan! I love them they're like family first time you could ever trust anybody to do stuff to your house. I highly recommend them especially Jerry he's like a uncle that you never had that's a great handyman I will see them again one day maybe to do my yard not my cabinets are all done and I'm a happy camper. Love you folks you work really hard read more

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My husband and I shopped around 9 different places in San Diego, searching for quartz countertops for our kitchen. Of all the places we visited, Better Cabinets and Granite had the most reasonable price and a variety of selection of stones to choose from. Edward greeted us right away and asked us all the right questions to help us find what we were looking for. He was very patient, helpful, and attentive; he reviewed our kitchen layout and measurements in order to calculate how much pre-fab stone we need, and come up with creative suggestions to minimize waste and the number of seams. Edward gave us a quote right then and there for the amount of material we'll need for our kitchen. We ended up going with the calacatta quartz. While we were discussing with Edward, Juan (the project manager) happened to be at the store and also reviewed our kitchen blueprint. Juan ended up coming to our house that same day to give us a free quote. He was very honest, professional, and personable. Juan's labor cost was the most competitively priced compared to the 8 other places we went to. We ended up going back to buy the quartz from Edward that same day. And less than a week later, Juan's team was at our house to cut and install the countertop for our kitchen. I'll be honest - I'm pretty picky (and hard to please). But I was blown away with the results of the countertop installation in our kitchen after it was done. My husband and I highly recommend Edward and Juan for your cabinet and countertop needs. We'll be recommending them to all of our friends who are doing remodels in the San Diego area. read more

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Our kitchen looks beautiful and was a great value. There was a delay with shipping that pushed back our instal a few weeks. Normally I wouldn't give 5 stars with the delay however, I really liked Juan and his whole teams work. The demo guys were very clean and careful, which is rare. Our quartz counter is beautiful and the instal looks perfect. We had to change a cabinet to a larger size last minute to cover a crack on our floor. Juan changed the cabinet and added trim to cover the crack. Everything looks perfect and we are completely satisfied. We would highly recommend this business! read more

Better Cabinets and Granite - Love our granite and cabinets! - Kitchen & Bath Near Me - San Diego, California

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I've been in real estate investments for 15 years. I've designed, done purchasing for, remodeled and flipped many, many homes. I am a design professional and stager as well. This company came recommended. I have NO idea why anybody would hire this company for even the smallest job. I came equipped with detailed drawings, measurements, a clear idea of what I needed in terms of product and the treated my like an idiot. They were condescending, rude and quite confused by simple questions like, "what is your lead time after ordering cabinets." The owner spoke to me with such distain, I finally called him out and told him I needed him to stop speaking to me in that manner. He didn't. My husband was with me and also called him out. I stayed long enough to get the quotes I needed for my research and then left. Do yourself a favor. Go to KD cabinets and Stone in Miramar, or Rainbow Stone also in Miramar. Same cabinets, better pricing, and much much much more professional. read more

DO NOT BUY FROM or EVEN VISIT THIS PLACE!!!! They are cheaters. They first treat you nice and make you feel that they are the cheapest. They suggest you to get the measurements and get the kitchen designed so that they can optimize the cabinets.. that way you can save money. They ask you to pay 100$ which is non refundable if they come and take measurements. Then they postponed the visit to house two times and was no answer from them for few days when I need the job to be done ASAP. So I could not depend on these guys and went ahead with other vendor and got the job done. Now they say, the 100$ is not refundable though they did not provide the service. Terrible!!!! read more

S T A Y A W A Y!!! Better cabinets?? I don't think so. At first they treat you nice and make you believe that they have the best prices and and better quality. But they don't. I was treated so poorly. I paid extra for them to come out and measure and they sold me extra material I didn't need and when I called them back no one answered. Also they brought the wrong cabinets 2x and it delayed the installation. Some of the cabinets the handles were not leveled and don't have the soft close like they say. Plus Edward was super rude. They don't give you your money back when they mess up. DO NOT BUY FROM THIS PLACE!!!! read more

I shopped around and invited five contractors to the house to get an estimate on the kitchen cabinets and quarts project. The estimates I received varied and the prices ranges from outrageously expensive down to the dirty cheap too good to be true. Juan came and measured my kitchen and gave me a really competitive estimate on the labor (not including material). Edward put together the plan and was in charge of the materials used for the project. We made a few changes to the plan and both gentlemen were patient and very accommodating to my requests. The final price of the project including the labor and materials was very competitive. Juan, Edward, and the installation team did an excellent job on my kitchen. They are highly recommended. In fact, I will have them do my bathrooms and hallway cabinets soon. read more

Our Kitchen Project was a Success!!, with all your help and advice, we were able to deal with the challenges we encountered, Thank you once again for all your help, support and dedication, The Lopez Family. read more

My first review on yelp because I strongly feel that my experience was great so they deserve my review. Awesome place to get cabinets and granite what's most important about this place is that the service was awesome. Their prices are the lowest i could find and I looked in alot other places. The other places were knock offs and we're much higher priced and they were false advertising hooks. The cabinets I got were solid wood and soft closing doors these are the ones I got. Also I had their license contractor do the installation since I didn't want to deal with the hassle of getting someone unknown. I spoke to Edward when I came in. He has alot of knowledge on kitchen projects compared to other places I went to. I really felt good talking about what I wanted to do and having him confirm my ideas. He designed my kitchen according to my measurements I brought in. I saved thousands of dollars thanks to him and found a better design than what I had iniatially. read more

It has been a week since my new kitchen was installed. I have nothing but positive things to say about this gentlemen. Edward helped me match the granite to the color of the cabinets and I couldn't be happier! My friends and family love the way the new kitchen looks and the craftsmanship of the cabinets look like they will last for ever. They have a large selection of granite and styles of cabinets. I highly recommend them. you can't go wrong with this guy's! quality at a very affordable price. read more

The staff was very helpful with the planning of our bathroom layout and project pricing. We were able to customize our vanity cabinets with a beautiful quartz counter top, too! The team remained professional throughout the entire process. They were very accurate with the pricing for our budget. The cabinets function very well and the pricing was as competitive as we could find. I strongly recommend Better Cabinets and Granite. read more

I did some comparison shopping (Home Depot, Sears, others) before I settled on Better Cabinets to do my kitchen remodel. I couldn't believe the price they quoted; it was thousands less than the other estimates I received! So I was skeptical about the quality of the materials and the labor, but I was very pleased that both were top drawer (pardon the pun). Edward was patient with me and my choices, and Juan was VERY patient with me with my (annoying) attention to every detail of the install. They did the demo for me at a reasonable price, and they sent over specialists to install some of the things I purchased myself (range hood and sink). After the install, I still had some minor issues to resolve, and they were prompt and courteous in taking care of them (I had them make some custom cabinet modifications to accommodate a trash can, and had to install a new garbage disposal a week after the work was done!). They can't be beat on price, and their pride in their workmanship was evident. I didn't make it easy for them (I'm very picky), and they accommodated all my issues and questions. I highly recommend Better Cabinets. read more

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Late post: Awesome kitchen transformation! Outstanding Job Juan, Carlos, Edward and crews!

We have used this company before and the cabinets themselves were of good quality but we had a few delivery issues and decided to use them again. Because it was during the COVID lockdown we understood it might be difficult. We didn't expect how difficult it was. Communication between David and us was impossible as he didn't return calls, texts or keep us updated on the order. Since we were wearing masks and trying to stay an appropriate distance the order was taken quickly. We discussed things and ordered. We signed off and left. The delivery was to be made in a few weeks, understandedly. The delivery day came and went - no contact. Next day - coming soon, I'll let you know. Next day, coming this afternoon - no contact. Finally on the fourth try - we are on our way, but we had to leave. When we did receive the cabinets they were the wrong color. The order was not what we discussed but it seems I signed off when there so they 'nicely' redid the order. When this one was finally received it was the right color but wrong finish - After 6 weeks I just needed them. David had to come back to put on the handles a couple of days later with another cabinet I had ordered but he forgot to include in the order. As I said communication is not his forte. This time the cabinets were not up to par with the first time we ordered. Some glue is sloppily inside the cabinets where it shows, the doors didn't fit correctly, drawers didn't close correctly. David was able to get the doors and drawers fixed when he put on the handles. But the company is not where they were a couple of years ago. If you need things in a timely fashion - NOT HERE! Quality is okay, better than IKEA by far, but is it worth the money? Not sure. It is cheaper than many shops but the problems may not be worth it! read more

Better Cabinets and Granite - Grey shaker cabinets after two months of waiting! - Kitchen & Bath Near Me - San Diego, California

Eddie is knowledge, efficient and so nice. He dealt with my craziness and has the best price around without a doubt on everything. Don't let the look fool you- this little place backs a big punch! read more

Awesome experience at Better Cabinets. They came in demoed and reinstalled new white cabinets with quartz countertops throughout the kitchen and bathrooms. So happy with the end results. My home feels like a brand new house. This was all done for a affordable price. Went to Home Depot and other places to get estimates and Better Cabinets beat all of them with a high quality outcome. Highly recommended them to anyone looking to upgrade there kitchen cabinets and countertops. Thanks Better Cabinets for doing a great job on my home! Five Stars! read more

Juan and his crew did an excellent job on my small Kitchen. They came on time and finished on time. There was a small problem with the vent for the Micro but got someone right away to fix it. Quality and reasonable. read more

Buyer BewareI!!!! I give them a 1 star due to the following reasons.... Let's start with the order as it was wrong!!!! When I placed the order I wanted to go over the details with the rep and he insisted that was not needed. I made several attempts to confirm everything was correct but the rep glanced at his screen and dismissed my concerns and said it is good as if I were insulting him for my reassurance...I found that odd but trusted he knew what he was talking about. Lesson learned...next time I insist before payment. They charged me extra for shipping at the last minute when the cabinets were due in at that time as promised anyways, I found that odd...but complied. I was missing a cabinet, skins, shelf clips, shelves, these were ALL PAID IN FULL!!!! I paid for assembling and it was done haphazard, rushed , causing crooked and misaligned results. The hardware they installed was also misaligned causing doors to not close completely or properly and makes it crooked. A few drawers had NAILS coming UP through into the drawer itself....very sharp and hazardous. The set of drawers they assembled were not aligned and sat crooked. The box drawers were missing and had to make another run 1 1/2 hours away one way. One cabinet that was ordered and paid for with a drawer had only a door and no drawer. One upper was the wrong size. 3 of the lowers I order with double doors only had a single large drawer instead of 2 drawers so what I ordered and paid for was wrong. They did not provide my with enough toe kicks and again was paid for in FULL. I paid for support posts and did not receive those items ever. I paid in CASH!!! Ugh!!! When I brought these things to their attention I was ridiculed, spoken to abusively, and ignored. All because I am a woman. This is atrocious behavior and a very disappointing company. I had to pay out of pocket for their mistakes. They are a JOKE of a company and HUGE DISSAPOINTMENT as they are dishonest and crooked in their ways. They scammed me out of product, money, and good service ...they ended up costing me more money due to their negligence and dishonest ways. And having me purchase items I never needed or used...BIG FAT WASTE of hard earned money. There were other things but too tired to write them all down. Next time I would do research on the company. The positive reviews are false...BEWARE!!!!! read more

Better Cabinets Strikes Again! This is my second set of cabinets installed by David. Pricing is very reasonable and they are professional installers. I will keep coming back. 6 STARS... read more

I brought in my measurements to get an estimate and it seemed like they didn't have too many options for customization with their cabinets, just the basics. I wasn't sure that would work for my small kitchen where I needed to maximize the cabinet space and decided to have them come out to do their own measurements to make sure we were working with the correct numbers. I agreed to pay their $100 fee for that service. Well, they never showed up for the appointment and never called to tell me they couldn't come or to reschedule. I took that as a sign of future things to come if I used them, and went with another company. read more

If i can give this place a 0stars i would they all need to learn about customer service they talk Shit about u when your sitting in the so call lobby... They have to many things going on that they dont know what they r doing very disappointed.. they only thing they kept telling me was they were way to busy to help me.. Beware of Juan rude and very disrespectful..NEVER AGAIN I WOULD NOT RECOMMEND THIS PLACE.. PLUS THERE PRICES KEEP GOING UP EVERYTIME YOU GO IN THANK GOD I WENT WITH SOMEONE ELSE read more

Excellent customer service. Great prices and great quality. People here really take the time to help you out. Now I don't have to go to Los Angeles to find a good quality kitchen with a good price tag. Strongly recommend you guys stop here. read more