Steven did a fantastic job fixing my uneven/damaged subfloor & installing LVP (COREtec) in two…read morerooms, a hallway, and on the stairs! He also installed new MDF for the stair risers (not painted yet in photo since they don't handle painting). Floor has no creaks in the rooms/hallway and looks beautiful. Pricing was fair and the best I could find in the area, and they were good about removing the costs for anything I handled myself (I removed old carpet and LVP, etc.) even though there were a handful of staples I wasn't able to pull myself from the stair risers. Just one word of warning, make sure you measure your floor space yourself--their measurements for the work were off by about 50 square feet, which would have made a big difference in the number of boxes of material I had to purchase. I think this was probably accidental from them including the bathrooms but given that _every_ floorer I spoke to provided inaccurate estimates it's best to just do the measuring/math yourself.

Their guarantee on the joints runs a year, and it sits in writing printed on the bill itself…read moreinstead of in something somebody said to me on the doorstep.

The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

ok round two = i had the company come back to fix the things they needed to - modeling in the…read morekitchen - glue on the floor - well there was a spot on my baseboard that the paint had been removed - well instead of paint it they put cocking over the spot - how cheap - then they broke the leg on my dining room table when moving it and the crew manager told me it was my fault and i needed to deal with it. never again - i did email the owner with no reply. have a good day!

Having hardwood floors is wonderful except when they have to be refinished. We put it off as long…read moreas we could and then began our search. We vetted several companies and decided to go with ASA Flooring for several reasons: 1) Responsiveness. Bryan was quick to get back to my inquiry and was at the house to assess the project within a day. 2) Knowledgeable. Our refrigerator had leaked and warped several boards. Bryan explained the pros and cons of board replacement vs letting the boards dry out. We went with the latter and saved money. We had another challenge in the fact that we did not have two rooms refinished which meant seamless color matching. Alfredo was an artist and had an eye for selecting the perfect match. Although the final decision was ours, his experience was a definite help. 3) Efficient. The whole process from start to finish only took three days. We used the opportunity for a little vacation in the mountains and came home to beautiful floors! 4) Professional. Kevin, the project manager, came the weekend before to assess the job site and answer any questions. Alberto hung plastic and taped off the areas to reduce dust and vacuumed any remaining dust before the final coat. It was nearly dust free! 5) Follow up: Kevin did the final walk through with us to make sure we were satisfied. I'd highly recommend ASA Flooring for your next hardwood floor project!

It has been two years now since they installed a luxury laminate tile floor in my kitchen and it is…read morenot lasting. I asked for it to be glued down, tiles selected had instructions for gluing but they were not followed. I was not told during the project the installer was not gluing them down per instructions until the project was done. I am now having to consider replacing it since the floor pops and snaps when we walk on it. I also just discovered that when the trim they removed was replaced the caulk used was kitchen caulk (not paintable) so I had to scrape it off and redo it.

I purchased my current carpet from Ron Schrantz March 2011. It's still holding up great. I was…read moregoing through some old paperwork and found all of my receipts. I'm glad to see they are still open for business and would highly recommend them for your carpet needs. They were professional and you can't beat the quality and prices. No need to go to a big box store. I had to laugh at Tyra's 1 star rating just because they didn't fall for the whole mask thing back in 2020. Just because of this I'd go back.

Great service at good prices. Fast and efficient gets the job done when your in a hurry. I've been…read moredoing business with Ron for over 10 years and they have always delivered on time and on budget. Rare to find these days. Thanks...

This company does garbage work - and they don't seem to care about it. We didn't use them by…read morechoice, but we bought a new home from Richmond America and they used them for tiling. We had an optional tile backsplash in the kitchen (for which we paid $2000). It looked like a child went and randomly glued tiles to the wall. They agreed to re-do - and it was exactly the same. They did it a third time and it still looks horrible. Tiles are not aligned and not flush with the wall. There are big empty gaps around electrical sockets. After their third failed attempt they just dropped it, didn't respond and didn't follow up. They simply do not have the skill set they advertise. Richmond America shares some of the blame for not following up and for allowing such poor quality contractors to work on their new-builds. Here are some pics of their handiwork (tiles are supposed to be flush to the wall)

Our builder used this company for the flooring and countertops in our brand new home. The tile…read moreinstallation is beyond substandard. They have told us that our basement bathroom is a complete redo. 7 month old home. Floors are uneven, shower and tub areas are laid unevenly and tile lines are not straight. They installed defective pieces of tile, and did not use a wet saw to cut my very expensive porcelain tile. Each cut piece has a jagged edge. Corian sill is installed poorly, and the repairs they DID complete look worse than before they started. Builders who use this company are tarnishing their reputations.

As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

This is a very impressive company. Their showroom is amazing. They have an enormous selection from…read morewhich to choose. One important differentiation is that their samples are ~8 ft long as opposed to the small ones you see in most showrooms. Which means you truly don't know what you are getting until you open the box. The staff was incredibly helpful. They jumped on our requests and did their best to " bird dog" the solution. I was so impressed at their diligence at trying to locate what we were seeking. I can't comment on their installation quality but I would not hesitate to utilize them.

Brian with 5280 Floors is in class with me close to 40 people and in this class and his work speaks…read morefor him he loves challenges and does it right the first time so I'm giving him a 5 Star he has a bunch of flooring to show off he shows up and puts his hard work in his customers LOVE his work the CLASS tells A lot about BRIAN

We had a great experience with Simply Floors for the new gym flooring in our basement remodel. They…read morewere on time, professional, and easy to work with from start to finish. They provided us with several gym flooring options and took the time to explain the differences between them. They were especially knowledgeable when it came to the challenges of leveling our basement floor and clearly explained the different options for preparing and leveling the floor before installing the gym flooring. Their expertise made the process and decision-making much easier. The finished gym floor looks great, and we're very happy with the results. The entire process was smooth, and the team did a great job. We would definitely recommend Simply Floors to anyone looking for quality flooring and a knowledgeable, professional team!

This is a follow-up to previous entries regarding the deteriorating (extra expensive) carpet I got…read morein November 2025. After connecting with Simply Floors early 2026 because of the shredding carpet and after a couple of inspections and coordination with the manufacturer of the carpet, I now have the replacement installed (June 1, 2026). The installation was a good process this time and the carpet will most likely hold up very well. Good installation, done within a reasonable time frame and confirmation of details beforehand was achieved. Would have given 5 stars if this was how it went in the beginning. Although I wouldn't recommend one company over another, I would recommend solid communication with all involved, especially with the install crew and company together so everyone is on the same page from the beginning and not just futile lip service. Follow-up inquiries are also important. Would I work with this company again---probably, since they came through with corrections.

We were very pleased with the final results Custom Flooring Specialists provided after having them…read moreresurface our hardwood floors. Efrain was very courteous and thoughtful and did really great work. There were a few communication issues in understanding timeframes and access with the main office, but everyone remained professional and positive and I sincerely appreciate that. The price point they offer and the craftsmanship they deliver make them an easy recommendation from me if you're considering their services.

We went back and forth on which way to run the boards. He stood in the front door and pointed down…read morethe longest sight line in the great room, and that settled it. Running them that way makes the space read longer than it is. The seams disappear from the couch.

We received carpet installation service through Costco program. Chuck provided us with the quote…read moreand plenty of samples. We were able to schedule installation at a convenient time. The work was done well although installers arrived a little later than expected. Overall a good experience. My only wish is for the communication to be more expedient.

I didn't have the best experience with the person scheduling my living room and kitchen but outside…read moreof that the people who did my tile and carpet were excellent, Terry was very helpful and forthcoming and understanding of my frustration of service. I'm looking forward to working with them in the future, when I get my bathroom floor remade!