As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

I would not recommend this company…read more I chose them because the scope I discussed with the account manager included replacing my flooring and installing a new vanity I had already purchased. I verbally confirmed that scope with the account manager and paid an invoice that included a line item for that portion of the work. Despite that, the installer arrived without all of the necessary materials and informed me he was not comfortable installing the vanity. To be clear, I have no issue with the installer declining work he wasn't comfortable performing. What I do have an issue with is being told afterward that vanity installation was never included, despite it being discussed with the account manager and being a major reason I selected this company over other bids. The installer himself encouraged me to request a refund for that portion of the project, but the company only provided a partial refund ($180). As a result, I am left with an unfinished project, a sink currently being held up by a 2x4, and the need to hire a second contractor to complete the work. What should have been a straightforward bathroom update has turned into a major headache. By the time the project is finally finished, I will have spent significantly more than the original quote, despite choosing this company because I believed they would handle the full scope of work from start to finish.

Kyle and Bobby just finished up my garage floor today. I could not be happier with the end…read moreproduct. These guys are real pros who have literally done hundreds of garage floors. Very friendly, great quality work and always on time. I would recommend. Scott

I contacted Global Garage to get a garage floor coated in a new house we purchased. With moving in…read morewe had a narrow window to get the floor done before stuff was all over the garage. They were very busy, as most are during Spring/Summer and we were not able to make a day work. However my communications with Michelle were outstanding. She was polite, knowledgeable and just very pleasant to work with. I know that if the rest of the company is anything like her, then the job would have been a great success. 4 stars only because we did not end up using them due to scheduling.

Very diligent and disabled into the customers need. While they did not win the bid at my rental I…read morewould definitely use them in a heartbeat at my primary home.

We purchased our home from the previous owners, who had these floors installed by Simply Floors…read moreabout five years ago. Unfortunately, they are already falling apart throughout the house. Whether it's due to poor installation, poor-quality materials, or both, the flooring has not held up as it should for such a significant investment. Given the amount the previous owners paid, this level of durability is extremely disappointing. We now have to replace the floors much sooner than anyone should reasonably expect. We will be using a company that stands behind its workmanship and products with a warranty and quality that extends well beyond five years. Based on the condition of these floors after only five years, I would not recommend Simply Floors. A few photos below but it's all over the main floor you can tell they were not installed properly as they are all popping up. And yes I know the warranty was not transferable I just wanted to post so others know the quality to expect before making such a large investment!

We hired Elevated Flooring Services to refinish our floors over spring break. They did an excellent…read morejob. The whole process was seamless and done in the timeframe Patrick told us. They not only refinished the floors but also fixed a few areas where we took out some railings and tied the new wood planks in seamlessly. Would definitely recommend them to anyone looking for hardwood floor work.

Our floors look beautiful. The experience was great: prompt reply and service, and really…read morecompetitive price wise.

I've used and recommended Adam and his stellar team multiple times. We just had our floors…read morerescreened and they did a great job once again. Very good communication and easy to work with.

Amazing. Apologies for grossing anyone who reads this review out but...the dog poop that was…read moresmeared on the floor had been cleaned off, the smell of cat pee remained, black staining on the hardwood floor. Stop, enough description!!. Tenant damage. I doubted anyone could fix the damage it was so bad. David didn't get to 100% better but a good 95%, no human could do more. As long as this company doesn't go crazy with their prices I will never use anyone else.

Grateful for such excellent and expedient service! I wish I had taken before photos of the repaired…read morearea. Looks good as new and totally seamless!

Fabio of F&S Hardwood was fantastic. He came out to see my project on the same day as my inquiry…read moreand started the following day. My timeframe was short because I needed to move a few days later and was grateful to find somebody who could get the work done quickly. I added a second project, which was also promptly completed. Very happy with the results. Fabio put me at ease and was trustworthy too. I'd happily hire him again.

Steven did a fantastic job fixing my uneven/damaged subfloor & installing LVP (COREtec) in two…read morerooms, a hallway, and on the stairs! He also installed new MDF for the stair risers (not painted yet in photo since they don't handle painting). Floor has no creaks in the rooms/hallway and looks beautiful. Pricing was fair and the best I could find in the area, and they were good about removing the costs for anything I handled myself (I removed old carpet and LVP, etc.) even though there were a handful of staples I wasn't able to pull myself from the stair risers. Just one word of warning, make sure you measure your floor space yourself--their measurements for the work were off by about 50 square feet, which would have made a big difference in the number of boxes of material I had to purchase. I think this was probably accidental from them including the bathrooms but given that _every_ floorer I spoke to provided inaccurate estimates it's best to just do the measuring/math yourself.

I'm so glad to have found these guys! Their prices were reasonable, they communicated well, and…read morethey showed up when I needed them to so I could time their work with my kids spring break! The floors look spectacular! Thank you! Thank you!