The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

ok round two = i had the company come back to fix the things they needed to - modeling in the…read morekitchen - glue on the floor - well there was a spot on my baseboard that the paint had been removed - well instead of paint it they put cocking over the spot - how cheap - then they broke the leg on my dining room table when moving it and the crew manager told me it was my fault and i needed to deal with it. never again - i did email the owner with no reply. have a good day!

As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

We hired Elevated Flooring Services to refinish our floors over spring break. They did an excellent…read morejob. The whole process was seamless and done in the timeframe Patrick told us. They not only refinished the floors but also fixed a few areas where we took out some railings and tied the new wood planks in seamlessly. Would definitely recommend them to anyone looking for hardwood floor work.

Our floors look beautiful. The experience was great: prompt reply and service, and really…read morecompetitive price wise.

Having hardwood floors is wonderful except when they have to be refinished. We put it off as long…read moreas we could and then began our search. We vetted several companies and decided to go with ASA Flooring for several reasons: 1) Responsiveness. Bryan was quick to get back to my inquiry and was at the house to assess the project within a day. 2) Knowledgeable. Our refrigerator had leaked and warped several boards. Bryan explained the pros and cons of board replacement vs letting the boards dry out. We went with the latter and saved money. We had another challenge in the fact that we did not have two rooms refinished which meant seamless color matching. Alfredo was an artist and had an eye for selecting the perfect match. Although the final decision was ours, his experience was a definite help. 3) Efficient. The whole process from start to finish only took three days. We used the opportunity for a little vacation in the mountains and came home to beautiful floors! 4) Professional. Kevin, the project manager, came the weekend before to assess the job site and answer any questions. Alberto hung plastic and taped off the areas to reduce dust and vacuumed any remaining dust before the final coat. It was nearly dust free! 5) Follow up: Kevin did the final walk through with us to make sure we were satisfied. I'd highly recommend ASA Flooring for your next hardwood floor project!

It has been two years now since they installed a luxury laminate tile floor in my kitchen and it is…read morenot lasting. I asked for it to be glued down, tiles selected had instructions for gluing but they were not followed. I was not told during the project the installer was not gluing them down per instructions until the project was done. I am now having to consider replacing it since the floor pops and snaps when we walk on it. I also just discovered that when the trim they removed was replaced the caulk used was kitchen caulk (not paintable) so I had to scrape it off and redo it.

Very diligent and disabled into the customers need. While they did not win the bid at my rental I…read morewould definitely use them in a heartbeat at my primary home.

We purchased our home from the previous owners, who had these floors installed by Simply Floors…read moreabout five years ago. Unfortunately, they are already falling apart throughout the house. Whether it's due to poor installation, poor-quality materials, or both, the flooring has not held up as it should for such a significant investment. Given the amount the previous owners paid, this level of durability is extremely disappointing. We now have to replace the floors much sooner than anyone should reasonably expect. We will be using a company that stands behind its workmanship and products with a warranty and quality that extends well beyond five years. Based on the condition of these floors after only five years, I would not recommend Simply Floors. A few photos below but it's all over the main floor you can tell they were not installed properly as they are all popping up. And yes I know the warranty was not transferable I just wanted to post so others know the quality to expect before making such a large investment!

Brandon and his crew came and refinished our basement concrete floors. Jill and Brandon were very…read moreaccommodating and wonderful to work with. We had some extra work that needed to be done and it was no issue. Brandon and his crew did an amazing job and he was so nice and honest. Price was very fair and I highly recommend this crew!

We hired Colorado Concrete Restoration to epoxy our old garage floor. There were several large…read morecracks on the garage floor that needed repair and sealing. Brandon and his team were AWESOME. From the beginning, Brandon made this process easy. He provided an accurate estimate (both price and timeline were perfectly accurate) and was quick to respond to questions. He was prompt, a good communicator, and the results are amazing! The garage floor never looked so good. We are pleased with the results. We highly recommend Colorado Concrete Restoration for your next home improvement project.

Steven did a fantastic job fixing my uneven/damaged subfloor & installing LVP (COREtec) in two…read morerooms, a hallway, and on the stairs! He also installed new MDF for the stair risers (not painted yet in photo since they don't handle painting). Floor has no creaks in the rooms/hallway and looks beautiful. Pricing was fair and the best I could find in the area, and they were good about removing the costs for anything I handled myself (I removed old carpet and LVP, etc.) even though there were a handful of staples I wasn't able to pull myself from the stair risers. Just one word of warning, make sure you measure your floor space yourself--their measurements for the work were off by about 50 square feet, which would have made a big difference in the number of boxes of material I had to purchase. I think this was probably accidental from them including the bathrooms but given that _every_ floorer I spoke to provided inaccurate estimates it's best to just do the measuring/math yourself.

Their guarantee on the joints runs a year, and it sits in writing printed on the bill itself…read moreinstead of in something somebody said to me on the doorstep.

This was my first time going inside the Floor and Decor in Highlands Ranch and I will definitely be…read morecoming back. I was there to make a big order as I'm remodeling my master bath and Zac Wells was so helpful and knowledgeable he made the whole experience a breeze. I was feeling a bit overwhelmed but helped me figure out what I needed, he was very courteous and professional! I highly recommend this place!

I stopped in this morning needing a bit of help. I am trying to install laminate flooring into a…read morehundred square feet, my home office. I've never done it before and was having trouble with different tools and cutting the flooring to size. This morning I brought a sample piece of the flooring in and talk to James, who showed me the right kind of cutter, demonstrated it and gave me a short tutorial with some tips and tricks for a successful installation. I bought the cutter and I'm so appreciative of him taking the time to help me. I will definitely be back to pick out some new tile as I'm updating a bathroom as well.

I used Colorado Hardwood for a commercial job on a 130 year old building. Addition and rejuvenation…read moreto the old hardwood in a historic school. They were responsive, timely, and did a great job. This was a test run for future larger jobs, and they won that out. Very professional and they went out of their way to make sure the job was done right. Highly recommend.

It started out good with the estimate, then went downhill from there. Don't ask them for details,…read morethey don't like it. Simple things like: how long will the one room job take, what time does the crew start and finish, can you please put down a protective cover on the newly installed floors that are in the rest of the house). Also, none hardwood floors in the rest of the house are glued down, why are you gluing them (we installed the same hardwood in another room, so we know how to install, just want to know what and why they are suggesting glue and how they proceed). I indicated I was ready to hire. They tell me they are available one week then come back and say a different week. Then we I ask about it, they tell me they are having scheduling issues and are not available at all. Wow, don't waste my time and I won't waste yours. Jenee

Mark and Taylor installed a backsplash in my kitchen and did a great job. I'm very happy with the…read moreend result and the cost was reasonable. Prompt communication throughout the process.

We had a handyman come in to upgrade our bathrooms for us and after one night the tile was moving…read moreand the grout cracked. We reached out to Mark for a quote and he came by and looked at the work and gave us good pricing. We were hesitant to go with another person we didn't know to do the work, but because of his reviews we booked him. I am so thankful we did! Him and his son Taylor removed the bad tile work and put in new tile with quality parts. The tile is absolutely gorgeous and is professionally laid. Mark and his son Taylor were very friendly, respectful of my house and clean. I would absolutely recommend Know How Tile.