As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

Very diligent and disabled into the customers need. While they did not win the bid at my rental I…read morewould definitely use them in a heartbeat at my primary home.

We purchased our home from the previous owners, who had these floors installed by Simply Floors…read moreabout five years ago. Unfortunately, they are already falling apart throughout the house. Whether it's due to poor installation, poor-quality materials, or both, the flooring has not held up as it should for such a significant investment. Given the amount the previous owners paid, this level of durability is extremely disappointing. We now have to replace the floors much sooner than anyone should reasonably expect. We will be using a company that stands behind its workmanship and products with a warranty and quality that extends well beyond five years. Based on the condition of these floors after only five years, I would not recommend Simply Floors. A few photos below but it's all over the main floor you can tell they were not installed properly as they are all popping up. And yes I know the warranty was not transferable I just wanted to post so others know the quality to expect before making such a large investment!

Fabio of F&S Hardwood was fantastic. He came out to see my project on the same day as my inquiry…read moreand started the following day. My timeframe was short because I needed to move a few days later and was grateful to find somebody who could get the work done quickly. I added a second project, which was also promptly completed. Very happy with the results. Fabio put me at ease and was trustworthy too. I'd happily hire him again.

Grateful for such excellent and expedient service! I wish I had taken before photos of the repaired…read morearea. Looks good as new and totally seamless!

TGB Flooring sanded and refinished the hardwood floors in our mountain lodge; We are so happy with…read morethe results. TGB craftsmanship and attention to detail exceeded our expectations. We've received countless compliments on our beautiful hardwood floors, which have withstood extensive daily use. We highly recommend TGB flooring to provide excellent service at a good value.

So happy we hired TGB. We had them do one floor of a house we will be moving to and we won't call…read moreanyone else when we have the flooring done on the house we are leaving. The estimate was spot on and the work time was before the estimated time. Perfect. We were really impressed and appreciate how committed Brendan was with the craft and precision. We were concerned with the idea of the dust from the job, but they were spot on in saying it would be a dustless job. No heavy plastic barriers or limited access, yet also no cleaning after on our part. Once the job was finished, everything was as clean before it began and we had a new improved floor! Pricing was a great value for what we will enjoy for the coming decades. Brendan also was kind to us and our kids making it an easy call in the future. We won't call anyone else.

KNOTS FLOORING SAVED MY FLOORS AND MY SANITY!!!…read more I can't put into words how amazing this company is and I wholeheartedly recommend them! In November 2025, I sought bids to have hard wood floors put in a bedroom I am converting into a pantry and to have my existing kitchen and entryway refinished so that everything would match and I would have ample time for the floors to cure before the pantry installation. Knots Flooring was one of the companies that came to bid the work but I ended up using another company and it was one of the biggest mistakes I've ever made in my life. After two other companies came out and totally botched three refinishing jobs, I had to swallow my pride and reach back out to Knots Flooring for help. Athena was so lovely and gracious when I reached out to her to apologize for not using them and when I admitted that I really messed up but I needed their help desperately. Regardless of my poor decision making, they didn't hesitate for one second to come to my rescue. My pantry installation was scheduled to start on February 10th and despite the short notice, Knots flooring put me on their schedule immediately so I could keep the timeline for my project while allowing ample time for the job to be done well and for the floors to cure. Not only were Athena and Danny amazing and reassuring, I can't say enough about what a phenomenal job Renato and Julio (Cesar) did with my floors and the care and respect they exhibited for my house by taping everything off, removing my baseboards that were messed up by the other companies, securing my house, the incredible clean-up afterward, and all the little things they did to make my floors look beautiful and exactly what I was hoping for. If you're thinking about getting floors installed or refinishing your floors, don't waste your time taking bids from other companies, hire Knots Flooring immediately!

Athena and her crew did a great job restoring original wood floors in 3 bedrooms and the hall…read more Then, they installed new wood flooring in the entryway and did an incredible job matching the stain! They also installed LVP in the sunroom which totally transformed that room! I highly recommend them to my clients and fellow real estate agents!

The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

ok round two = i had the company come back to fix the things they needed to - modeling in the…read morekitchen - glue on the floor - well there was a spot on my baseboard that the paint had been removed - well instead of paint it they put cocking over the spot - how cheap - then they broke the leg on my dining room table when moving it and the crew manager told me it was my fault and i needed to deal with it. never again - i did email the owner with no reply. have a good day!

We hired Elevated Flooring Services to refinish our floors over spring break. They did an excellent…read morejob. The whole process was seamless and done in the timeframe Patrick told us. They not only refinished the floors but also fixed a few areas where we took out some railings and tied the new wood planks in seamlessly. Would definitely recommend them to anyone looking for hardwood floor work.

Our floors look beautiful. The experience was great: prompt reply and service, and really…read morecompetitive price wise.

We have used Bryan and Floors Free twice now in the last year. We have LOVED the work and service…read moreand plan to use the company again for other projects. About a year ago we hired Floors Free to take out carpet and put in hardwood floors in two rooms to match existing hardwood in our kitchen. Bryan and team also refinished the existing kitchen hardwood and stained all three rooms to match. The process was unbelievably smooth and the quote was extremely reasonable. Communication was easy and the project was done in no time, before we even moved in. The floors are beautiful and we remark all the time how they totally transformed our house. Bryan's team matched the existing hardwood perfectly - we actually can't remember where it started and stopped. The work is just fantastic and we plan to call Bryan again when we re-do some other flooring throughout the house. Then most recently, Bryan and his team put in our kitchen backsplash (previously we had an adhesive "tile" until we were ready for real tile). After initially starting work with another more expensive company that we fired (dodged a bullet!), we remembered that Bryan's company did tiling. We were so happy we contacted him and wished we had sooner - quote came back next day and we were able to get work scheduled within two weeks! Bryan told us his tile pro was an artist and he truly was. The work was clean and took much less than two days. Bryan worked with the tile we had previously purchased, and we supplied tile adhesive and the grout - we loved that we bought them ourselves and were not up-charged for supplies. Thomas the tile pro was in and out - he was so friendly and obviously proud of his work. We wouldn't hesitate to contact Bryan again for more work. Reasonable prices, easy to get ahold, completely flexible - great all around. Floors Free has taken our house from bland to beautiful!

Floors Free is the best flooring team out there. Prompt. Quick. Hardworking. High-quality…read moreproduct/results. Goes the extra mile. On-schedule. Gives solid suggestions that they don't need to. Excellent communicators. Bryan and Kieth are simply ... OUTSTANDING!