It has been two years now since they installed a luxury laminate tile floor in my kitchen and it is…read morenot lasting. I asked for it to be glued down, tiles selected had instructions for gluing but they were not followed. I was not told during the project the installer was not gluing them down per instructions until the project was done. I am now having to consider replacing it since the floor pops and snaps when we walk on it. I also just discovered that when the trim they removed was replaced the caulk used was kitchen caulk (not paintable) so I had to scrape it off and redo it.

We've had issues with our home's original hardwood floors since we moved in with splinters and…read morecracks. We finally decided to repair them and reached out to ASA- they gave us a no-nonsense quote for installing new floors and did so with a fast turnaround. We couldn't be happier with how they turned out and love the final product.

Steven did a fantastic job fixing my uneven/damaged subfloor & installing LVP (COREtec) in two…read morerooms, a hallway, and on the stairs! He also installed new MDF for the stair risers (not painted yet in photo since they don't handle painting). Floor has no creaks in the rooms/hallway and looks beautiful. Pricing was fair and the best I could find in the area, and they were good about removing the costs for anything I handled myself (I removed old carpet and LVP, etc.) even though there were a handful of staples I wasn't able to pull myself from the stair risers. Just one word of warning, make sure you measure your floor space yourself--their measurements for the work were off by about 50 square feet, which would have made a big difference in the number of boxes of material I had to purchase. I think this was probably accidental from them including the bathrooms but given that _every_ floorer I spoke to provided inaccurate estimates it's best to just do the measuring/math yourself.

Their guarantee on the joints runs a year, and it sits in writing printed on the bill itself…read moreinstead of in something somebody said to me on the doorstep.

The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

ok round two = i had the company come back to fix the things they needed to - modeling in the…read morekitchen - glue on the floor - well there was a spot on my baseboard that the paint had been removed - well instead of paint it they put cocking over the spot - how cheap - then they broke the leg on my dining room table when moving it and the crew manager told me it was my fault and i needed to deal with it. never again - i did email the owner with no reply. have a good day!

We had initially contacted Custom Flooring Specialist about removing wood floors in the kitchen and…read morereplacing with tile. I could not imagine how this would work so it took me 23 years of thinking about it. I called Custom Flooring because of their ratings. Randy came over, took one look at this challenge and made a recommendation to increase the amount of the floor to be tiled. Once he did that, I could finally visualize how the floor would look and I said yes to his ideas. Besides the wood floor in the kitchen, the kitchen island was an absolute horrendous eyesore and after 23 years, the cabinets were starting to disentigrate. Randy had to work with what was there in order to avoid electrical problems. I wanted something that added a wow factor to the kitchen. See the before and after pictures. Randy gave us an estimate of 6 weeks. He finished 3 days early and the 6 weeks flew right by because there was someone working every day, so we saw progress every day. There were minor problems along the way, big surprise, Randy and his crew addressed them immediately. Randy made some suggestions that I wasn't too sure about, but, those suggestions made all the difference in the world, giving our kitchen a clean, solid finish. I knew going into this that the kitchen remodel would be expensive. In the reviews I found for this company, they had a lot of positive reviews and one negative. Michelle responded to the complaint rather than blowing off the client. Her response to that negative review gave me a bit more confidence in a company I knew nothing about. Taking out wood floors and putting in tile is an expensive and nerve wracking undertaking. For this amount of money, I was nervous about finding someone who would do the job at the quoted cost, in the quoted amount of time and have the end results that I wanted, which is a fantastic looking kitchen and user friendly, and no more hardwood floors in the kitchen. This company has a near solid 5-star rating. I concur with previous clients of this company.

Living room floors were old oak, deep scratches everywhere and just looked worn down. They sanded…read moreit all back to bare wood, put down a matte finish, and didn't leave the place buried in dust like I was expecting. Pricing was upfront the whole time.

Fast response. Provided a quote over the phone with photos and removed and installed carpet in one…read morebedroom in a matter of days. Very professional installation. They even came back to fix a minor issue the next day. Great service and vale for the price.

Excellent job. They came out right away to provide a quote and once contracted, came out on time…read moreand did the full installation. Pricing was competitive and I definitely will be using their services again in the future.

We had a great experience with Simply Floors for the new gym flooring in our basement remodel. They…read morewere on time, professional, and easy to work with from start to finish. They provided us with several gym flooring options and took the time to explain the differences between them. They were especially knowledgeable when it came to the challenges of leveling our basement floor and clearly explained the different options for preparing and leveling the floor before installing the gym flooring. Their expertise made the process and decision-making much easier. The finished gym floor looks great, and we're very happy with the results. The entire process was smooth, and the team did a great job. We would definitely recommend Simply Floors to anyone looking for quality flooring and a knowledgeable, professional team!

This is a follow-up to previous entries regarding the deteriorating (extra expensive) carpet I got…read morein November 2025. After connecting with Simply Floors early 2026 because of the shredding carpet and after a couple of inspections and coordination with the manufacturer of the carpet, I now have the replacement installed (June 1, 2026). The installation was a good process this time and the carpet will most likely hold up very well. Good installation, done within a reasonable time frame and confirmation of details beforehand was achieved. Would have given 5 stars if this was how it went in the beginning. Although I wouldn't recommend one company over another, I would recommend solid communication with all involved, especially with the install crew and company together so everyone is on the same page from the beginning and not just futile lip service. Follow-up inquiries are also important. Would I work with this company again---probably, since they came through with corrections.

We had a fantastic experience with Granite Garage Floors! Todd and Carrie's communication was…read moreexcellent throughout the entire process. We started talking with Todd a few months ago and had numerous delays on our end, but he was always patient, stayed in touch, and worked with us until we were ready. His crews were professional, and the job was done right. We absolutely love how our garage floor turned out! Thank you, Todd, Carrie, and the entire team. Highly recommend!

Great install, quality product, easy to work with. Todd and his Team were very professional and…read morewere wrapped up in two days for our 3+ car garage. We selected the charcoal color and absolutely love it. Crews were able to work with us to accommodate install and timing ahead of our home move so we could have everything ready day one of move. Thank you!

Jonathan and his crew do an amazing job on your floors. We had a very unique request- my husband…read morewanted the FC Barca soccer colors. Jonathan referred us to the flake makers so we could identify the right colors and combination that we wanted for our floors. My husband absolutely loved how it came out, and I love that they do all the right steps to protect your floor and offer a lifetime warranty (they use epoxy and polyaspartic). It was also very easy to schedule the work with their team, and they offer several payment options. The work will take 2 days FYI and is also weather dependent. It was pretty cold (but not snowing) when they did our garage. I would highly recommend them to anyone who wants their garage floors treated!

Jonathan and his crew do an amazing job on your floors. We had a very unique request- my husband…read morewanted the FC Barca soccer colors. Jonathan referred us to the flake makers so we could identify the right colors and combination that we wanted for our floors. My husband absolutely loved how it came out, and I love that they do all the right steps to protect your floor and offer a lifetime warranty (they use epoxy and polyaspartic). It was also very easy to schedule the work with their team, and they offer several payment options. The work will take 2 days FYI and is also weather dependent. It was pretty cold (but not snowing) when they did our garage. I would highly recommend them to anyone who wants their garage floors treated!

As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

This is a very impressive company. Their showroom is amazing. They have an enormous selection from…read morewhich to choose. One important differentiation is that their samples are ~8 ft long as opposed to the small ones you see in most showrooms. Which means you truly don't know what you are getting until you open the box. The staff was incredibly helpful. They jumped on our requests and did their best to " bird dog" the solution. I was so impressed at their diligence at trying to locate what we were seeking. I can't comment on their installation quality but I would not hesitate to utilize them.

Brian with 5280 Floors is in class with me close to 40 people and in this class and his work speaks…read morefor him he loves challenges and does it right the first time so I'm giving him a 5 Star he has a bunch of flooring to show off he shows up and puts his hard work in his customers LOVE his work the CLASS tells A lot about BRIAN