Outstanding experience with the entire next stage team! From the first meeting through the design phase to the final inspection we could not be more happy! read more

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Good handyman services, but I wouldn't use them again for remodeling. I have an older home in San Jose's Rose Garden area, and with all old homes, things from time to time need repair. I have used Case as a handyman for years and the results have generally been quite good. But a few years back I used them for an interior bathroom remodel. The bathroom looked good when it was done, but a few years later when I did a kitchen remodel with a different contractor, they had to do some work on the adjoining bathroom to accommodate new plumbing and electrical for the kitchen. That process uncovered all of the corners that were cut by Case in the bathroom remodel. Plumbing was not routed correctly (which explained why sometimes the shower drain would inexplicably back up), the electrical was not properly grounded, and there were a ton of sloppy fit and finish issues. So again I'd use Case for small things, but for an actual remodel, there are better options out there. read more

This is a long overdue review, finally writing because I had Case do a second project. The first was converting two bedrooms into a master bedroom and a half bath. That extensive project was done well, managed the things we discovered in the old walls, and made right some minor missteps. I had explained how important redoing the backyard was, and while they don't do that work they did go out and find an excellent partner and worked very closely to ensure the schedules worked out. The second project was smaller, mostly just refinishing the house before selling it. This time around they put up with my schedule issues (the other aspects of getting ready to sell caused trouble) and were patient and helpful throughout. Their subcontractors were all friendly and professional. Bottom Line: would use again and recommend to anyone. Tip: With any construction, the better you make your decisions and document them the happier you'll be! read more

We used Case Remodeling earlier this year to repair a wall on our balcony which had water damage. Sorry to say, we would not use this company again. They either low balled the original bid or were completely off on their estimate. The project took a lot longer than they had bid and the costs went up, and we ended up doing some of the work ourselves just to finish the job because they kept not finishing the job when they said it would be finished. We primed the siding and finished the exterior painting. They did try to work with us since we were not a satisifed customer, but from the aggravation and grief we experienced, we would not use them again. Decided to write a review, just because we find them helpful to us in choosing vendors. read more

After spending several months trying to locate a reliable and dependable handyman, along comes this truck down my street with the words "Handyman Services" printed on the side. I picked up the phone, spoke to Jill in the the office and explained what I needed to get done around my home. Jill was very professional and gave thorough details on how the service works. I especially liked the fact that they bill on a very reasonable hourly basis as opposed to by project. I made an appointment to get things done as as the song goes, "I'm in a hurry to get things done." Aaron was the guy who showed up on time and after a brief conversation of what was to be done, he set out to get as much done as possible in the two hour window. The primary need was to have some caulking done in an upstairs bathroom, which he completed with ease and with care. All of the other projects were on the exterior of my home and Aaron completed all tasks assigned and in the allotted time. I was very pleased with all aspects of using Case Remodeling and Handyman services and plan to use them again and again. I am also considering using this company for some larger remodeling projects in the near future. I would highly recommend Case remodeling for any and all handyman projects and especially Aaron for his quality work, great communication and thorough understanding on how to get things fixed. read more

These guys are great. After my initial visit with Jeff (project manager & estimator) at a rental property two weeks ago, I've already hired and worked with Tim (professional electrician and jack of all trades) for two projects - one at my rental and the other at my new custom construction home. They get five stars because they are upfront on what they can do well and where I would be best going direct with another company, can handle the majority of the various projects I've sent their way, are pleasant and professional to deal with (both Jeff and Tim have great personalities), are licensed & bonded (so you don't have to worry about any screw ups when/if they happen), and the best part bill on time & materials at reasonable rates that I can afford. So far they have advised me on best rental practices, done wire management, removed various fixtures from the walls, patched and fixed drywall holes, fixed an outside stucco issue above a garage, tightened a fancier sink (that was difficult to get to!), and have installed and run two sets of plugs from my media room direct to the breaker. I already have my 3rd visit scheduled in a couple weeks for some other various projects. Special shout out to Bubba - thanks for helping me and being such a fun guy to work with while I'm overloaded with all these 'special' projects. Again, I appreciate you teaching me as you go so that I can pick up on some of these skill sets. read more

Ok, I will update this review as we go but honestly, I'm already pleased with my service. For the past month I have called various contractors trying to get a bid on some work I need done in my two bathrooms. I have left messages all over the greater San Jose area and NO ONE CALLS BACK. Today, I called CASE around noon - I knew I'd be leaving a message because one, it was lunch and two, no contractors ever answer their phones. Lol. WITHIN AN HOUR CASE CALLED ME BACK TO SCHEDULE A CONSULT! OMG! I FINALLY got a contractor to call me back! I'm elated. Seriously. Jill was awesome on the phone and so friendly and helpful. What a great introduction to the company. :) So far they've won me over because they actually call customers back. Love it! read more

I originally scheduled Case to install 4 sink faucets, and when I called to make the appointment, the only opening they said they had was in 2 weeks. They quoted me $90/per hour for the job. I had heard good things about them so I decided to schedule. 2 weeks later the handyman shows up, and after installing the first faucet, he runs into some issues with the 2nd faucet and starts to complain that that the middle hole is too small and he would need to ground it down so the faucet could fit. It took him over 3 hours to ground the hole and install the faucet. When I asked him if he would be installing the drain stopper that comes with the faucet, he grudgingly complained that he didn't think it would fit because it was a European faucet (Hansgrohe). After I insisted, he somehow got the drain stopper installed but one side wasn't evenly fitted onto the sink so it was sticking out with a space, when it should have been flat on the sink. When I pointed it out to him, he again started complaining that the drain stopper doesn't fit properly on the sink, but grudgingly he managed to fit it in. My impression was that because it was going to be a little more difficult than with a regular sink, he just didn't really want to do it. And actually if I didn't mention it, I don't think he was planning to change any of the drain stoppers that come with the new faucets. I understand that he ran into complications and some adjustments needed to be made, but a handyman company that charges $90/hour should have the proper tools and training to deal with it. I can't be the only customer they ever had with a pedestal sink. I was surprised when he told me that he wasn't even a licensed plumber, and you can basically find a licensed plumber to do the job for the same rate. The worst part of this was that because it took him so long to install the 2nd faucet, he said that he wouldn't have time to install the other faucets. It was 4:30 pm in the afternoon and I was his last job, but he still said he wouldn't be able to install the other faucets and basically just left me hanging. I had made this appt 2 weeks in advance, and I had family from out of town coming to visit in 2 days! I asked him if there is any way someone could come out the next morning, and he said I would need to talk to the office. I called the Case office and it was already closed at 4:30 pm. So I ended up calling a licensed plumber from a different company who came out the next morning and did a great job for a reasonable rate. The biggest disappointment with Case is that they didn't even have the committment to finish the job that I had schedued 2 weeks in advance. Basically, I found them unreliable, inexperienced, and overpriced and not committed to their customers. The only reason I didn't give them only 1 star is I did call them to complain about what happened and they did end up giving me a discount, but only after I called to gripe (they knew they never installed the other faucets, and that it basically took 3.5 hrs to install 2 faucets) , and even then they just made excuses saying that you never know how long plumbing jobs will take if they run into complications. For the 2 faucet installations they charged me $300.00 after giving me a $33 discount. I would not recommend Case, and would not use them in the future. read more

This company runs a well-known "bite more than you can chew" process. Here's what it means: wait for months to get a really crappy and hasty job "done" and wait more weeks or months if bad quality is not what you're looking for and you want any of the created problems fixed (if you're lucky enough and anything will be fixed, ever). read more

I'm about to do a kitchen/bathroom re-model/upgrade. Looking for a reputable contractor. I called several times--just got voice mail. Finally got a live person--told her what I'm looking for. She said we have to schedule a phone conference with one of their re-model consultants. I asked "can I speak to one of them now?" NO, no--the call has to be scheduled; how soon could that be?----(this is Thursday) she said "next Wednesday." I said "no." She hung up. Business must be good. read more

Two workers came to tear down and remove an old metal shed. They were efficient, courteous, and had the job completed in an hour and a half. We plan to use them again. This outfit welcomes small jobs, and that is good to know, since most of what we need done is in the small job category. read more

Case was hired to place some paneling on a wall. Tim Wilson was prompt and thorough. He listened to what we were looking for and added a few suggestions that made the entire concept much better. The wall looks sharp and his craftsmanship was excellent. If we have more projects, we will call Case. read more

I had some repairs to exterior wood trim and adding wood to finish a door and few windows. I was so impressed with Jill in the office and Tim who came out to do the work. They made the process easy, stress free and worked around my hectic schedule. I would go back for any additional work I need. The price was also reasonable for the work. read more

AHEAD of schedule. No gratuitous upcharges or change orders. Fabulous results! We interviewed 12 different companies, narrowed it down to 3, and picked Case because of their designer, Ramona. We were not disappointed! We had an idea, a vision of what we wanted our kitchen to be, and she took that and improved it, while still staying true to the vision. My wife and I had differences of opinion (no surprise), and Ramona was able to come up with solutions that worked for both of us. Case was competitive with other design/build firms. You can pay less if you go with a General Contractor, but then you get to be the designer. And the project manager, purchase agent, and the mediator. With fresh eyes and lots of experience, designers like Ramona are able to come up with things that you would never think of, like her really clever solution for our pantry. We had a few minor issues with our (basically whole house) remodel, but Case took care of them without any fuss. All of their people that we worked with are really nice, and a joy to work with. We'll use them again...when we've recovered from this time! read more

Very reliable. Professionals come out and you put together a to-do list for everything you need. Trustworthy repairmen

I have been working with this outstanding company for over 6 years now on all kinds off projects. They are professional, true craftsman of the trade and always on time. They make sure to keep a completely clean and dust free working environment. Jim always incorporates the most up-to-date software, architecture, design and innovations to keep this well oiled machine operating. I always recommend CASE for any home remodeling and design. Keep up the great work guys! read more

If you are looking for high quality professional work talk to Mike Brennan at case remodeling.

We hired Case for a complete kitchen remodel a year ago. They were spectacular in every aspect. We discovered they also have a handyman division. Had them out today for minor household repairs. Once again, they did not disappoint. This company only employs the most professional, courteous, knowledgeable and talented people. You just can't go wrong. read more

when you meet with a Case representative, you are meeting with a professional and knowledgeable person. They will listen to you and design a repair or remodel to fit your needs. They complete the job quickly and completely and leave the area clean. Case is my first and only choice when it comes to repair in my home or any of my families and friends homes. Thank you and job well done. read more

Great work referred by Angie's list. Tim Kistler called me the day before we were scheduled to have various home improvement I had a high tech door bell that he wanted to read about online before our appointment. This shows great planning and how responsible to the work I needed done. The work was professionally completed and timely. My list of "to do" task was longer than the hours in the day. I made arrangements for Mr. Kistler to return to help me with my home improvement goals. I will be sure to tell all my friends about Case Design/Remodeling services. I am well pleased. read more

As a lath and plaster subcontractor, we have been working with CASE a little over 5 years now. I couldn't ask for a better Contractor. The entire staff at CASE is professional, intelligent, and very efficient! They have an amazing team! I'm blessed to say that they give us an abundance of opportunities to work with them. Our goal is to take those opportunities and make sure we deliver clean and quality work. As I'm preparing to take over my dad's business, I will continue to deliver and do my best to take care of CASE as they very much deserve so. A special shout out to Alex V, Jill W, Jeanie F, and Glenn. You guys are amazing and if there was a 6th star you all deserve it. Communication, Bidding, Scheduling, BT is very straight forward and easy to comprehend. I couldn't ask for more. you guys are great! -Junior read more

We have been very pleased with our first experience with this company. We had several bids placed on replacing a kitchen door and ultimately selected CASE. The initial visit for a quote (Jeff) was very detailed and efficient and didnt push for more than needed. Jeff also was willing to answer additional questions not related to the job considered. We selected the door and after main features were selected Jeff took care of ordering The home repair specialist (Earl) who came to remove the old door and install the new one came on time. Very knowledgeable, polite and efficient. He took care of doing the work plus some additional work that had been contracted. By the end of the day and consistent with estimate the new door was in place. Cleaned up the place, accepted to do a few last minute tweaks. All was done at a much cheaper price than with other quotes and without the complications (stucco removal and replacement) that were recommended by other companies (and in retrospect was really overkill) All in all we would recommend the CASE and will definitely use them again read more

We had a number of small handyman projects for the home repair specialist to complete, from repairing a mail slot, to installing cabinet pulls in the kitchen, to some electrical work. The estimator that came to assess the scope of work was very thorough and gave us an estimate that was accurate. Both he and the handyman were on time, and here when they said they'd be here! That hasn't happened in the past, with other contracting companies we've hired. I was so impressed that when the handyman had a couple of questions about the odd electrical wiring we had, and he wasn't totally sure, he sent a photo he'd taken to a more experienced electrician at Case and they then talked by phone to figure it out. It's the people who are too embarrassed to admit they don't know everything that worry me more, so I appreciated his asking for assistance. The handyman was courteous, friendly, and knew what to do. We would definitely hire this company again, and are considering having them fix a shower wall in the near future. It's also nice to be able to contact them easily through their office administrator, who is very efficient and organized. read more

Other electricians were called several times with no response. Case office personnel were polite and ready to make an appointment. A "handyman" was assigned right away to deal with our recessed lighting issue. The office called the Friday before to make sure all was well for our Monday appointment. Jesse was right on time and was able to repair the issue. He was very polite and quite knowledgeable regarding these recessed lights. Will tell everyone about Case and will definitely call them again read more

We have used Case twice to drill through our masonry fireplaces and install the electrical connections necessary to install gas fireplace inserts. The first time was about six years ago and the second was last week. Both times everyone associated with the jobs worked together to make everything go perfectly. Jill in the office listened to what I needed done, quickly understood the scope of the work, gave me a schedule date, verified the pricing and the name of the person who would do the work who was Tim Kistler. Shortly after my telephone conversation with Jill, Tim called to confirm the conduit I planned to install so he could be sure to have the right size drill bit. I also confirmed that I would supply the conduit and parts so he would not have to waste time getting them. When Tim came to do the work he was on time, gave me his card to verify who he was (if the Case truck wasn't enough), oriented himself with the scope of the work and proceeded with the installation without delay. Tim was a true professional both in his interpersonal skills dealing with me but also in all aspects of his technical skills. In furnishing the parts for the job I overlooked a couple of minor ones such as caulking, screws etc. but Tim was prepared and supplied them from his truck. The job was completed in the estimated time and cost and we are totally satisfied with the way it turned out. Our thanks to Jill and Tim and if the occasion arises again to use a handyman service we will definitely consider using Case again. Oh, I should add that the cost with Case was $125 less than another estimate I received. read more