i could not be happier NEWACUNIT was great to deal with!!! pro solutions installed it and they were great i saved over 6000 from all my other quotes I ordered a trane variable speed 18 seer2 unit and everything went very well. thank you NEWACUNIT!! read more

So I don't want to give a bad review to them because they were very nice I spoke with a Kathy and she was great she helped me get a good deal on a new AC unit. But here's where the trouble starts. They hired precision air and Plumbing to do the installation. Precision air and Plumbing was paid by me $3,000 to install the AC unit that did not include the AC unit itself. 35 days later they had to come out and they charged me $300 more to clean a line. All the research I've done showed that that should have absolutely been done originally but they would not stand behind their work quality. So I called Kathy back and asked for some assistance. I assume since I dealt with them they would assist, but the only response I got was she spoke to the owner and the owner said that it could have been due to weather that clogged up the line within 35 days of the initial installation. So because of that I'm only going to give them three stars. Had they stood behind their service I would have given five. So just keep that in mind that because they're not the ones that do the installation and they don't stand behind the work of the people that they refer to you. It's not the way I like to handle business it wasn't worth the money to me. So this is a follow-up to my post because they decided to respond.If video evidence existed, it should have been provided when I initially complained. Instead, your team told me you would not assist and instructed me to go to them directly. The attached screenshots of our communication history prove this timeline and contradict your current claims. Your statement regarding weather issues is inaccurate. Meteorological data for Glendale shows only a dust storm on August 9th, with no other major monsoon storms during that period. It is frustrating that your public statements imply I am misrepresenting the facts, especially when internal emails contradict what your response said. I suggest your team be more willing to step in when a client files a legitimate complaint. I think your response within 5 minutes of my initial post and lack of research prior to responding is an issue read more

newACunit - Same - Heating & Air Conditioning/HVAC Near Me - Chandler, Arizona

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I found out a lot about A/Cs when mine went bad, like most people. We have 2, one upstairs and one downstairs, and one day the bottom floor stopped putting out cool air. I was thinking "ok here goes 2 or 3k$".Boy was I wrong. I called the number on the AC unit, it was in before I bought the house and figured the company that installed it would have the parts. Well they came out and said the parts aren't made anymore because they changed the coolant since it was installed and I had to replace the whole thing. Just one a/c unit would be 14k$. I was not happy with that but figured it must be the cost. Well long story short I called my wife and she said "no way". Too much. So I continued calling around and the best I could find was 11.5k$. Well I started complaining about how I would need to work until the end of my life at work and a coworker suggested NEWACUNIT.Com. I looked it up and figured right away it was a scam. 7k for the same unit the other company was quoting me, THE SAME UNIT, INSTALLED AT HALF THE PRICE. Too good to be true right? I almost completely dismissed it as a scam or some fine print I was missing. Or figured when they came out to bid the job they would jack up the price. So I called and asked them if it was a scam and asked them to explain to me what I was missing. I spoke with Kathy, who turned out to be my savior. She explained every detail of all my questions. All of them! And told me not to worry, she was there to clear up any question I had at any time during the process. I cannot tell you what a huge difference talking to her made and when I hung up I competent reassured. She did not pressure me in any way to buy and just gave me the facts. So I bought the AC unit for NEWACUNIT.com It was installed on Monday and they did everything right. I will say there was an extra $200 cost for the crane to lift it in place. Which I agreed to before the install. Other than that, everything was as advertised from day 1. I could not be happier. They saved me close to 7k. I am a highly skeptical person and very critical of goods and services. I felt sure I was missing something here and would regret. Happily I was wrong and can't remember a time when I was more pleased with a service. I pray the other AC unit gives me a few more years before it needs to be replaced but if and when it dies I will be replacing it to with newacunit.com I rarely recommend business but in this case I felt compelled to write a review to try and help others in the same situation. Money is tight for everyone nowadays and it pays to shop around. I can honestly say this company has exceed my expectations and saved me thousands! read more

newACunit - Heating & Air Conditioning/HVAC Near Me - Chandler, Arizona

This is the real deal, purchase was easy and the contractors are legit! Cheaper than other companies i got quote from.

Bad experience. Bought a high-end Trane system for $10k. Paid $4k to installer selected by NewACunit. Two weeks after installation, the system failed...a 2nd time. On top of that, I was charged a weekend fee to get it fixed. Owner of NACU sees no issues in my purchase/installation experience because now the system is running fine. Lots of commercials touting how great it is, but that was my experience. read more

When I ordered my Trane equipment on Oct 30th, I used a promo code for $500. On the next day and days after, I am getting SMSs a promo code for $1000. The company didn't honor this $1000 Promo Code. The equipment listed as in stock, but it is not. They offered me a less efficient one instead. Even that, I have waited for my Trane A/C for six weeks! It is only fair and ethical thing to do is to honor the new promo code of $1000. read more

Run, do not walk away from this company! Our unit is only five-years old, and we have had nothing but trouble since day one! It has costs us much more than getting a top brand to begin with! I hate dealing with crooks and it's sickening how anyone who gives a bad review is accused of being a fraud! He only has to look in the mirror to see who the fraud is! I don't know how he sleeps at night! Our air is out again tonight, for the fifth time this summer, and remember, our unit is only five-years-old! There is NO quality of the product and especially NO service from this so called company, nor that of Farnsworth, whom thry contracted to put the unit in. If only I could turn back time and could go with a reputable company who sells top brands and provides excellent service! I gave them several opportunities to make this right and they kept putting it back on Farnsworth. I consider them at least as crooked as they are, maybe more so! On a note for Yelp, it's frustrating to go back to make a change and it doesn't! read more

Update was told they would reach out to fix the centering of the unit. As of 7-7-23 no one has contacted me as well as I can't get a receipt after asking for it 2 times. I guess this is my only recourse. Very disappointing for a company this large.As far as not bringing it up prior I was unaware I was responsible for quality control of their work. read more

I admit I was skeptical. This company's price for a new AC was less than half of the other bids we had received. I checked out the models they sell and found out the were comparable in quality to the higher brands. The website had great information and the online chat person was extremely helpful. She even called me to answer my questions faster. Amazing! We went ahead and placed our order and within a day the installer had contacted us to schedule a pre-site inspection. Everything went perfectly from there. The unit arrived quickly and the installers were knowledgeable, careful (they put down a tarp to protect my floors), pleasant and polite. They worked diligently to get the job done. Our new AC works wonderfully and the company even followed up to see if we were satisfied. The owners of this company understand that consumers want fair prices and good service and they deliver. We are so pleased that we are replacing two more old AC units. read more

Was very skeptical of the service upon reading all the negative reviews. Called and spoke with a nice receptionist that confirmed they did have prior issues with bad AC installers in the past but have rectified those issues, which I thought was true. Sure enough after purchasing my units they assigned me to a non-local AC company (they will earn a separate review). The AC company came out to do a inspection but it's really a 'sales guy' that shows up. I can tell immediately, his job was to come and mark up the cost any way possible. I purchased (2) systems so the 3K install apparently wasn't enough profit for them. After 35 min, the AC rep works up a bill that comes close to 10K. I kindly asked the rep are all these items quoted necessary and he say 100%. I then explained with the purchase of the units through NewAC my total is now well over the quotes I received from other AC companies. He then smirks and tells me, I understand, your'e better off buying through us directly and we can give you a way better deal. He then admits they don't make much profit off NewAC deals because they don't profit off the equipment sale. I immediately called to cancel and was told the owner of NewAC would reach out, but never received a call. Then the AC company contracted contacts me and says we're sorry you want to cancel, how can we make this work. The gentlemen then states the items quoted were not necessary at all, not a surprise. I then spoke to NewAC about this horrible experience and still no call from the owner. My word of advice to anyone considering this company/process is that NewAC does not stand by or vet their installers, period. I'm very concerned if or when I run into issues they wont be much help with anything. This experience is very similar to why I don't use home warranty companies. They promise you the world but contract installers with set rates, equaling poor service and support. Unfortunately, I would not recommend them or anyone to go through this horrible process. Spend a few bucks more and get a AC company to purchase and install. If the owner actually cared and called clients back with complaints, they would have a better experience. Calling your clients concerns fake shows, how incompetent the business owner is. read more

Our old AC system had been working just fine, but it's a 2007 model pushing toward its end-of-life cycle for Tucson, AZ heat. Months ago, I decided to purchase a modern higher efficiency AC as a preventive measure rather than waiting for the old one to fail. So, with no immediate urgency, I had plenty of time to research for the best possible solution. We received several proposals from HVAC contractors before I found the NewACunit company online. After being "conditioned" to believe I'd have to fork out a sizable investment, I was a bit shocked to see these guys providing upfront pricing that was thousands of dollars less!! When I finally decided NewACunit was the way to go, I pulled the trigger and placed the order online. What a smooth and easy process. I spoke to Autumn, who set me up with a highly-rated installation company that promptly followed up to perform a site survey. Within three days, they were here and did an excellent job putting in the new system. AMAZING!! I must add that the install company did advise several extra-cost upgrade components and services, some of which were absolute necessities and others that were (to me) no-brainer add-ons. I find it difficult to believe there can be many $1500 flat-rate install jobs happening out there. Nevertheless, even with the upgrade costs tacked on, I saved a significant amount of money (over 35%!!) on an outstanding AC system. HIGHLY RECOMMENDED! read more

One of the worst businesses I have ever had the displeasure to work with! I truly can't believe they are still in business! They contract with subpar companies that don't know what they are doing, and charge a fortune. Horrible customer service. You probably destroyed our records. Interesting that you are calling me a fraud, as that is what you are! read more

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Paid 4K for unit. Wasn't installed properly. Air leaked. Water went in to ac unit. Came out and finally fixed. But then air compressor went out - most expensive part - replaced it for $1500. Year later the air compressor goes out again- $1500. Plus $400 for new fan too. 1. Save money upfront, get shoddy work, have pain, and costs. oR 2. Pay the extra $3k upfront, excellent work, no pain, no more cost. Choice is yours - break even either way. But one is less of a headache. read more

I recently made the difficult decision (with advice from 2-3 AC guys) to replace my 12yr old AC unit. I got 4 bids and each was in the $7k range. Buying online from 'new ac unit' I saved ~$1,500. A nice ~20% savings. My concern was mostly with the installation team and installation timing. In my case it worked out great. TIMELINE On Tuesday I got bids. Tuesday night I pulled the trigger on an online purchase. I got a call at 8:10 a.m. on Wednesday indicating that I was being assigned a local AC company to install (on Tue night when I placed the order the system assigned a Houston, TX install team, in error). By noon on Wednesday I was scheduled for an install for Thursday - the very next day, nice. It's October so I think demand isn't as high. Turns out, the installation was assigned to a company that gave me a quote on Tuesday (Precision Air), and so there wasn't a need to do a site inspection. Thursday the team of 2 showed up on time and away they went. It took all day and into the night (I had an additional register added) and so-far-so-good. It's only been a day and it's cool outside but I'm hopeful. That's my experience, so far. Good luck to all of you researching for a new AC unit. I have PTSD from HVAC issues over the years and I hope to be on the road to recovery. read more

I bought 2 units last season. From the start my upstairs unit has not worked properly. It has been hard starting "sounds like a car slamming through my living room." Every month it seems like I've had a ac company come out to fix the copper piping cause of the jerky ness in the compressor. The refrigerant leaks out and upstairs starts to cool. Thanks to new ac unit I haven't had to pay out of pocket. But it's been over 14th months, numerous appointments for a tech to come out to tell my family its fixed "it's not." 3 different companies, I swear I've developed anxiety over this problem. I will give John from new ac unit, some credit he is very nice and I know it's not his fault I'm having this issue. I just wish they would do the right thing and replace the unit. They been putting bandaids over a gun shot wound. As it sits now my ac compressor is about to become unbolted cause of the heavy jerkiness. It's in the picture. "Update" I spoke to new ac unit and they are sending another tech out. I pray this time it gets fixed. If it does I will give more stars for the effort. read more

newACunit - Heating & Air Conditioning/HVAC Near Me - Chandler, Arizona

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BUYER BEWARE! newACunit saids, "Price you see is the price you pay. No hidden fees." Reality: Installation will cost you at least twice as much quoted by newACunit. Expensive MANDATORY permit fees and MANDATORY extra new replacement parts for installation will at least double their quoted installation cost. Additional required parts are due to current code requirements for everyone, not due to prior "code violations" as he briefly mentioned might cause additional cost. newACunit saids, "I cut out the middle man." There is a manufacturer who makes the AC unit then there is a company who installs the AC unit. newACunit does neither. They don't cut out the middle man. They are the middle man which causes you, the customer, to pay a lot more money. I cancelled my order less than 24 hours after I placed it. newACunit lied and said they already delivered my AC unit. To whom they supposedly delivered it to, they never would say. They don't deliver the AC unit until after the subcontractor comes out to your home and makes sure you ordered the right size and type AC unit. I never signed an agreement with the subcontractor. I had to dispute my charges with PayPal who quickly ruled in my favor after carefully considering all the evidence against newACunit. read more

I am extremely satisfied with our experience with these folks. We got a few bids from a few other AC Companies before hand. We even had old Melvin come out and his quote was twice what we paid in the end. We got a 3.5 ton 16 SEER unit for our 1500 SF house. It's so quiet! We can't wait to see how much we will save on the power bill this summer! The install in the attic was very challenging. It was really tight, but they got it up there. Our Contractor who did the install was amazing. They came when they said they would and everything went great! My advice is to go for it and choose these folks. Why pay double? read more

I was helping my mother with shopping to replace her AC unit which finally gave out. We had another company see if could be repaired but when checking out the system, he told us straight up it was time to be replaced. I found new AC unit searching on Google and was surprised how easy it was to find the exact product needed. Having had another estimate already, the only thing that stopped me was the price. It seemed almost too good to be true. So I called their help desk and asked a few questions all which were clearly answered by their product specialist, and decided to pull the trigger. Within a few days my mom had a new unit, installed, and ended up saving over $2,000! The install contractors were really professional and super clean. It was great experience with no issues and knowing that the warranties are in tact is definitely comforting. I would 100% recommend to family and friends! read more

Another update, after less than a year the unit broke. After paying $650 I was informed that it was installed incorrectly. And that's before fixing the incorrect install! That's just the cost of getting it back to working again. Is this not your fault either newacunit.com?? read more

Although I figured the online pricing was too good to be true and the install price would go up after the job site inspection which is "the catch" with this company, I was prepared for it and the total price was still overall very competitive. Here is what you need to expect if you are replacing a 13-year-old (or older) split system as I did. The install price quoted online is NOT reality! The install price quoted online is a perfect world scenario. Odds are likely you will end up paying at least 50-70% more than the $1,250 quoted online. I was expecting something like this being a little familiar with AC systems- the new stuff is never going to match up and interface with your existing ductwork, electrical supply, PVC, etc... It will need to be re-worked and reconfigured in most cases. Precision Air did the install in about 6 hours with a two-man team. The technicians Dave and Ryan were great! They were friendly, informative, neat and did a great job. I know it's January and not the busiest time for an AC company but I was still very impressed that my new system was installed less than a week after I purchased it online! What I would recommend for anyone thinking of purchasing from this company is that you get at least 2-3 quotes for "basic" systems from other companies first. This will give a range of what to expect to pay as long as you are not being sold on the top-tier "Cadillac" systems with all the bells and whistles. If you are an extremely Brand conscious consumer this company is probably not a good match for you and I imagine is probably the reason for many of the one-star reviews! Yes, there is certainly a difference between brands and if you really got to impress all your friends with that Bad-Ass, Wi-Fi, Bluetooth, Trane system with the Smartphone Thermostat App and you feel it is worth two or three times the price go for it! Personally, this will be the third home in which I replaced the HVAC with a new Goodman system so my experience with was first two has obviously been good. But that's just me- I don't need a Tesla, a Toyota is fine by me! Hope this helps, Good Luck! read more

I do NOT recommend this business. Our entire experience has been stressful, frustrating, unprofessional and sketchy. Since installation, we have had nothing but consistent and ongoing problems. Several home visits to deal with multiple different problems. The installers even stated that the Goodman unit being sold to us always has a lot of problems which is why they don't sell it...but they sure took my money! In fact, they wanted out money in total before the unit was even inspected and were totally put out that I wouldn't pay until a passed inspection. Our unit has not gone out completely 2 times since installation and it's suppose to be a brand new unit?! Just don't do it. Stay away from this company, they clearly are not vetting their installers. Worst, most stressful experience. read more

Process to purchase and install was a smooth transaction. Would highly recommend NewACUnit.com

Pricing on the units is ver good, but they sub out the install for a flat 1500 fee which sounded great until... the contractor arrived and tried to upsell another 2000.00. They told me I needed a new gas line and flue. What??? What about the existing gas line and flu I said . They made up excuses and charged me 400.00 for parts that cost 50.00 tops. I was ripped off and I have pics to prove it cause I took before pictures just in case. Very disappointed. read more

Great way to leverage the Internet to circum-navigate HVAC price gouging. 4-Ton, 18 SEER, 2-Stage Split unit w/Air Handler, ALL in, $7,200.00. This included the $900.00 in extras that the installer tacked on such as 1) Disconnect upgrade to fused disconnect. 2) Thermostat wiring replacement from 5-wire to 7-wire in support 2-Stage operation and variable speed blower, 3) Emergency shut off trigger if the condensation pan develops a water level due to condensation pipe drain plugging up, 4) Raised platform to accommodate a larger area filter for more efficient flow as well as better pitch for condensation piping & 5) Replacement vent cover for where the old filter register used to be. Submitted paperwork Thursday night, they ordered the unit Friday and it was installed on Monday. I was in a bad way, over a barrel so to speak, and STILL it was 30-40% less expensive than estimates I had received earlier in the year from Home Depot and Costco vendors when I was planning in advance. Those big players really should demand more value from their vendors. Very rarely does Costco "not" win out on purchases at our house. read more

UPDATE NewACUnit reached out to me to discuss my concerns below and have done their part to rectify the situation to the best of their ability. While not an ideal situation, I do give credit for them reaching out and working with me to find a satisfactory resolution to my issue. ****************** I purchased an AC Unit from NewACUnit.com in March of 2018. The purchase went smoothly and the representatives were helpful, but the mess started soon after purchase. A contractor was sent to my home to complete the inspection and recommended certain work be done and we agreed on a scope of work and a time for installation. On the installation date, a subcontractor was sent by the original contractor, which was a breach of the contract that I had signed with the contract. Also, according to NewACUnit, it was also against their terms with the contractors. After much back and forth with the original contractor, I contacted NewACUnit to discuss my issues with the process. They apologized and offered to send out Precision Air and Heating (separately owned company of the owner of NewACUnit) to inspect the work and also complete the Manual J calculation (at a cost to me of $125) and complete and submit the paperwork for an available SRP rebate ($400). As of 8/25/18, the rebate has not come to my home and I have called both NewACUnit and Precision Air and Heating and either get the runaround, or never receive a call back when I leave a message. I'm incredibly frustrated with the experience I have had and would have gladly paid more to a company to avoid this experience and frustration. While the AC unit is functioning properly, I would caution anyone against doing business with this company (or its affiliates) as the savings is not worth the frustration and lack of service. read more

I needed a new ac fast and this was a new option I found on the web and am very pleased. They came quick and worked all day in the heat. Very nice guys and I got a better system than other contractors were offering. I saved about $1,800 overall. read more

We purchased two AC units from this company last summer. Their model is pretty honest and transparent because they list the prices online. The one disadvantage, in my opinion, is they don't actually do the installation, but rather sub it out to a different vendor. The vendor that installed our AC system upsold us on a 10 year service agreement where they were to perform preventative maintenance every 6 months. I normally don't pay extra for these things, but having to deal with our AC unit over the last few years, I just wanted to pay to forget about it. 6 months goes by and I reach out to the installation vendor and guess what...they're out of business. Crap! I thought I was out several thousand dollars for the 10 year service agreement so I called newacunit.com to see what they could do. To my surprise, Ed told me they would honor the defunct company's agreement. That is great customer service and couldn't be happier! Will recommend newacunit.com to others. read more

I am giving them a 2 because I ended up not purchasing a unit through them. This is just about my experience with their process and customer service. Your mileage may vary. So my unit went out a few weeks back and I had a home warranty so I went through them first. They decided my 30 year old unit with a non-repairable compressor could be repaired so I went off looking for a new unit myself. I thought this company was unbelievable in their pricing and what they were saying they could do. I decided to contact their customer service to ask a few questions. My first one was when and how do I pay. The answer was when I placed the order I had to pay the full amount. My second question was about what happens when a contractor comes out and says I need additional things. The answer to that was, I would work with the contractor for anything beyond the scope of what I was sold through newacunit.com. Now for the reason I didn't buy through them. I asked what happens if I don't like the contractor or the process and want to cancel my order. There is a NO CANCELLATION POLICY. Wait a minute. So I place an order and pay $5k+ for a new unit without anyone coming to look at my property and I can't cancel if things go bad? That seems ridiculous. So they lost me as a customer and have a 2 star review because they had no way of cancelling if I was unhappy. No thank you. I did tell the person that sounded shady and I was just going to use someone else. They said Ok and that was the end of the communications. I would figure they would have at least tried to do something to keep me as a customer, but they were fine with being called out as shady and not trying to say something like they could add in a cancellation clause or something like that to make me feel better. Either way, I'm paying about $800 more for a new unit through another company who adds in a 12 year labor warranty and that came to my house and provided a binding estimate before I put money down. So the lesson is, if you want to put your trust into someone you never met, then they are probably a good company to use. For me though, I couldn't get past the feeling they were shady and I was going to be in for some trouble. Especially after customer service didn't even try to make me see they aren't a shady company. read more

My ac unit has been out since last Friday. After getting bids from other companies and feedback from friends I decided to purchase my new unit through newacunit.com. I made the purchase first thing Saturday morning after being told via email that they should be able to install within 72 hours. I never had any communication from newacunit or Efficient Air, the contractor selected until Monday AFTER we reached out to newacunit multiple times. They assured us they would get Efficent Air in contact with us and they should be able to install soon. It is now Tuesday evening and Efficient Air has pushed back our install twice, not returned phone calls and won't even put our new install date, Thursday, in writing. We can't reach anyone at newacunit to help us either. My family has been displaced from our home for what will be nearly a week and no one seems to have any sense of urgency about it. Sure we're saving money but the lack of customer service, basic communication and follow through is ridiculous. read more

I bought a Goodman 16 seer, model GSZ160421 from newacunit.com in August of 2018. I bought the 10 year parts/labor warranty from the installer they paired me with (US Air Home Energy). I was skeptical of buying the 10 year warranty, so I contacted newacunit.com to verify if the warranty was good if this company went out of business. They said yes, it would be through the manufacturer and so any company could do the service repair work if US Air Home Energy went out of business. Well, here I am a year later and the AC unit isn't working and US Air Home Energy is out of business. Apparently US Air Home Energy sold me an internal warranty, not a manufacturers warranty. I called newacunit.com this morning to see what could be done to rectify this and they said there is nothing they can do. Companies go out of business and they feel bad for me and everyone else this is happening to. Newacunit.com said I could sue US Air Home Energy and newacunit.com isn't wiling to help. They did offer me an air conditioning repair company to contact, but I let them know I am done taking referrals from them. So I'm out $3,700 for the 10 year parts/labor warranty. I saw online that Ace Home Services is taking over the accounts for US Air Home Energy, so when I called them, they basically bought the contact info for all of US Air Home Energy customers and will give me 1 free inspection/cleaning a year, but I'd have to pay for anything else. So I would NOT recommend newacunit.com to anyone. They referred me to a financially unstable install company that milked me for $3,700 and my air conditioner isn't working!!! I just contacted my home warranty company to come fix it... Extremely unhappy and dissatisfied!!! read more

From start to finish, what an excellent experience. I was referred by my parents and they had a great experience as well. The website is very easy to use and I had no problem determining the proper tonnage to order for our new unit. They pair you up with local servicers for the installation. I asked for the same one my parents had because they recommended them and the very next day I got a call to confirm that the servicer I requested would be calling me to setup the initial walk through. Then some weeks after the install I got a follow up call from NewACunit.com to make sure my experience went well. I have worked in customer service, on the phones, for years and this call was not you average survey. This was a genuinely concerted effort to make sure they are getting everything right for every order. I hope you choose them for your new unit, and that they take care of you as well as they took care of me! read more

Ed Cipres is the best! He provided me a wonderful quote. Explained everything thoroughly and then intervened when the rotation installer turned out to be less than professional and he got Farnsworth out here to install. Farnsworth crew showed up on time, were very friendly and professional and from start to finish with a new unit were in and out in 5 hours! Thank you thank you thank you to Ed at NewACunit, Joe and crew at Farnsworth and Victoria at NewACunit. EVERYONE WAS FANTASTIC AND I RECOMMEND TO ALL! read more

I had an excellent experience with this company. I had received five different bids from five different companies. I ended up saving $1500 from the lowest bid that did not even include the extra things we had done with our install. I unfortunately had to replace two AC units at the same time. I purchased two units through newaCunit.com and chose Clear Air as my contractor. The contractor called me within an hour and got to my house within two hours to take a look at our systems. He made some recommendations of things that needed to be repaired, or corrected etc. to make everything more energy efficient. These were things that had also been recommended by a few other companies, so I made an educated choice on which items to choose to have corrected. (I actually did everything he recommended minus the new thermostats which we didn't need). The install price of $1200 per unit was included in the list price. We did end up paying an extra $1700 in recommended items and we figured, since were putting in two brand-new units we might as well trust the professionals and take care of everything in the attic while they were up there. (We had a 30 year old system and a 15 year old system) The units were installed two days after I ordered them, the crew was professional, polite, and clean. The follow up customer service was exceptional, they registered our units for the warranties, and also submitted the paperwork to SRP for our energy rebate. I highly recommend this route for replacing your unit! The list of contractors to choose from are all A+ rated through the BBB and YOU get to do your research and choose the one you want to use. It's a smart business plan because people are shopping online to save money and this is exactly what we did and had an A+ experience from the start to finish. read more

My experience is pretty much what they say is going to happen. I did expect to pay a little more than the "basic" install they quoted because I needed a new thermostat and the duct work had to be changed. The one thing I didn't expect was the hard selling of an extended warranty. It did make sense though as the Goodman has a 10 year compressor warranty so I added the labor part of the warranty. Here is where my story is unique. Just after 10 months of the install my smart thermostat locked me out of the system and has a fault code. I made a call to my installer but then found out they were out of business! So I emailed newacunit and they replied that precision air and heating would take over the 1 year install warranty. This was comforting but at the same time frustrating. But they did make it right to a point so I have to give them credit. read more

Unbelievable. These guys are the Uber of Air Conditioners. I could not be more happy with the service, install or the price. It is so much faster and easier than a traditional AC company. I could not recommend highly enough. read more

I used NewAC unit to get a 3.5 ton unit. Saved a lot of money. GreenID installed my unit they did a good job and got it done in 1 day. Came back 2 days latter and rechecked to make sure everything was sealed. It cost more than the original estimate for a T-stat, fuse, and surge protector. read more

I got 3 estimates for our job. They were by far the most affordable for pricing on the a/c unit. I had an issue with the original installers selected for my job. When I voiced my concerns, the owners contacted me personally and worked with me to find an installer that worked for me. They were open, and honest going through every part of their bid for the install process. I upgraded my system from a single to a dual stage unit that required additional installation expense. They went line by line to explain what was required as well as what was an optional upgrade...such a nice change from what I had been experiencing from my other install estimates. The installers were on time, professional, courteous, and meticulous with their work. We could not be happier. Give them a chance to earn your business. read more

Ordered the one AC unit I needed easily and simply and after doing some price comparison, the price quoted was very competitive. The contractors who installed the unit did a great job as well. read more

I cannot say enough good things about NewACunit. I was looking to replace our old heat pump for a couple of years. The quotes I was getting were between $8,000 and $9,000 for a new unit and installation. That was enough to scare me away, repairing the old unit was best alternative. Then I came across NewACunit.com on the internet and thought the amazing price was too good to be true, because usually it is. Our old unit struggled to keep the house cool last summer and warm this past winter, I'd had enough. I started looking again and after a couple more very pricey quotes, I did my research on NewACunit and couldn't find any reason to not use them. I pulled the trigger with them. Shortly afterwards AiRite came out and did a evaluation of my system and to get everything looked at and set up for a seem less installation My 16 year old roof top unit had some serious issues. AiRite explained the work they needed to perform. When it was all said and done, I still saved $3000 and have a brand new, high efficiency ac unit. Both NewACunit and AiRite called to check up on me a couple days later, to insure I was happy. I truly am!!! So, if you need a new unit, NewACunit is the way to go. Their prices are not to good to true, and service to match!!! read more

Very reasonable pricing, knowledgeable and courteous. Be aware that the installation is the bare minimum and that additional charges will likely apply. Even with those additional charges the overall price was very reasonable, better than any other quote that we received. read more