Lucas was amazing. Helped troubleshoot my AC at no cost. Helped me re-wire up thermostat when it was over 100 degrees out. Highly recommended and honest business man with a great tech background. Thank you!! read more

Completed work on time and under budget since quote for freon was needed less than originally thought.

In August 2025, my husband and I called The Trusted Tech when our HVAC unit's primary drain pipe was clogged, forcing rusty water through the secondary. The owner, Lucas, arrived and we could tell he was a good guy, our dog absolutely loved him too! Unlike previous technicians, Lucas inspected the unit thoroughly in the attic and invited my husband up to show him the issue: badly rusted coils that needed eventual replacement. Also a confirmed refrigerant leak that we had mentioned to him causing problems for us the past couple of years. He patiently answered all of our questions, explained costs clearly, and never pressured us into buying a new system. Since we weren't ready for major work, he cleaned both pipes and we told him we would be contacting him for anything HVAC related moving forward. By December, the refrigerant leak caused our heat to fail. Having discussed it since his last visit, my husband and I decided to replace our 15-year-old unit rather than patch ongoing problems. We chose one of Lucas's recommended systems, and he and his team installed it in two days (finishing on New Year's Eve!). They protected our floors with tarps, worked diligently for hours, and Lucas took time to explain every step and answer any questions. We're so grateful to have reliable heat again and look forward to having cool summers without worrying about the unit. Lucas's professionalism, expertise, honesty, and strong work ethic made the entire experience outstanding. Not once did he ever make us feel stupid, which my husband and I appreciated since we're new to homeownership. Lucas is a great guy and we look forward to working with him again in the near future. We highly recommend The Trusted Tech! read more

The Trusted Tech - Heating & Air Conditioning/HVAC Near Me - Phoenix, Arizona

Requested help with thermostat installation and Lukas was super helpful on the phone in telling me what was wrong. Stayed with me on the phone on a Saturday to make sure that everything was working properly. Gained my trust for life! 100% recommended. read more

Lucas is an excellent communicator and knows what he is doing. Prompt service, knowledgeable, and did a great job of laying out options for ways to repair/fix the fireplaces. Highly recommend. Clear he loves what he is doing and wants to help people. read more

Lucas went above and beyond in fixing my fireplace. He was very professional, explained what he was doing and i would hire him again. great service read more

The technician came out and was very friendly and explained everything he was doing. He did a great job on my furnace. I highly recommend his company. read more

Excellent help on getting my old fireplace up and running! Definitely would recommend Lucas!

I had a real estate transaction that needed a repair HVAC person AND a gas fireplace person. I called several places including The Trusted Tech Cooling and Heating LLC which does HVAC work AND gas fireplace repairs! Due to the very short closing time, Lucas, came to see the fireplace on a Sunday between other previously scheduled HVAC installation jobs!! He immediately fixed the AC issue and quickly and accurately diagnosed the gas fireplace problem and explained the time and what it would take to correct the issue and get the fireplace working. He worked "exceptional" hours to make certain the fireplace was fixed so the transaction could close on time! The work involved opening up the wall next to the fireplace, repairing the problem and he even closed the opening. His work was above and beyond what I expected! He was on time, very knowledgeable, detailed and cleaned up his work. Lucas takes pride in his work and is exceptionally professional. I am recommending him to my Broker to be added to our in-house list of professionals that we can call--which I have never done with any other repair person. From 1 to 10, I would give Lucas and The Trusted Tech Cooling and Heating LLC team a 15. He absolutely went above and beyond what I expected and did an incredible, PROFESSIONAL job. Hire the best- The Trusted Tech Cooling and Heating LLC. You will not be disappointed! NOTE: Other companies returned my calls, 2-3 days LATER! read more

Such a friendly technician. Best inspection flat rate and he knew exactly what the problem was. Great communication and prompt service. He even stopped to clean our fireplace along the way. Highly recommend! read more

Lucas was absolutely amazing very knowledgeable on gas fireplaces, AC and heating and numerous other things was very impressed he came the same day. Finished the job for a very fair price.. read more

Trusted Tech was responsive and able to get someone out within 90 minutes when everyone was booked. They came out and did a quick diagnosis and honest report of what they found. We were back up and cooling super fast. Friendly and down to earth on top of it all. Really appreciate their hard work. read more

Lucas and team were simply amazing. Our air conditioning (2 heat pumps with split air handlers) was limping along for about 2 weeks and not cooling well. As soon as I contacted Lucas, he promptly diagnosed the problems in each system and fixed them within 2 days--working Saturday and Sunday! I have never experienced a company with such dedication and a desire to help the customer. Hats off to you sir!! I highly recommend the Trusted Tech. read more

Keith was very responsive and came out the very next day. He was professional, knowledgeable and affordable. Got a simple project done quickly with no runaround - highly recommend! read more

Tells it like it is. Your go to guy for fireplace repair and a/c repair and install. The big boys try to con you. The Trusted Tech is who you want to use. His price is fair and he will tell you what if any issues you may have. read more

good communication, arrived on time, diagnosed problem quickly and had it fixed within an hour. Wished the board needed hadn't been that expensive but that has nothing to do with the service provider :-) read more

I reached out to Lucas for help with my gas fireplace, he answered my inquiry quickly, came out to my house same day (on time). Diagnosed and tested the fireplace while showing me that it was safe for my family. The price was fair and Lucas was a great guy. I will definitely be using this company for other projects moving forward. Thank you very much. read more

Lucas was fantastic. He called within several minutes and was honest about what he could work on. I would definitely recommend him as an honest person and am planning on using him in the future!!! I would rate him 10 on a 1-10 scale read more

Woke up to our AC unit not working - contacted The Trusted Tech at 7am and Lucas was at our house at 8:30am. Lucas was great to work with, up front and honest, and overall great with communication/keeping me updated. He assessed the issue and worked to find the parts needed to get us up and running. Despite a separate issue, unrelated to the initial repair, Lucas re-arranged his schedule to come out the following day to ensure our AC was running as expected before we went out of town. AC parts and repairs are rarely cheap but felt pricing was more than fair. Lucas was thorough with his work and reviewed our system overall. Thanks again for your quick service and follow-up! I'll definitely be calling The Trusted Tech Cooling and Heating again. read more

My air conditioning quit at 3am on the 4th of July with temperatures in the 100s. I called "Trusted Tech" immediately and left a voice message. Lucas returned my phone call at 6am and arrived at 7am. My 14 yr old air conditioner had to be replaced. He showed me what the problems were and explained why it could not be fixed. Lucas called around to find a replacement and then drove to Tucson to pick it up. He was able to install the new system and get it running in record time. I can't say enough good things about him and his crew. read more

Lucas from Trusted Tech came to my rescue.....I was without air conditioning for about 10 days ...I came to hear about him as a result of a friend of Lucas's , who lives in my neighborhood and he had recommended him. Lucas came out to my house immediately, surveyed the situation and that weekend he had installed a new system. The estimate he gave me was well within my budget and he guaranteed that there would be no add costs. I was in a situation where I would not have the funds immediately and he told me that I could pay for everything when the funds came in . His concern was to get my new system installed ASAP. He is very professional as well as the men who helped Lucas with installation. I highly recommend Lucas and his company, Trusted Tech Cooling. read more

Highly recommend Lucas. He is very professional, reliable and conscientious. He showed-up on time. Explained what he was doing and willing to go the extra yard to solve repair issues. He fixed our fireplace and it now works like new. You can't go wrong with Lucas - 5 stars all the way. His pricing is very competitive and fair. Can't go wrong using Lucas for needed repairs. read more

Quick to respond, great pricing, and very honest. I'll be using for future repair projects

Lucas was so professional and kind. We haven't used our fireplace for four years and he checked everything out to be sure it was safe to use for the upcoming season. I would highly recommend The Trusted Tech. read more

Responded to my request right away. He was prompt, friendly, respectful, and communicated well during the project. There were several issues with our fireplace and he did not stop until everything was fixed. I would highly recommend Trusted Tech! read more