I highly recommend Rite Way, and in particular Randy. We've been loyal customers for 23 years and needed additional troubleshooting on our RO system. Randy was kind enough to help us work through our questions, clarify the issues and show us patience throughout the process. We are so grateful for the help from Cassandra as well. She is friendly, kind and makes us feel valued as a customers. If you're in need of services I highly recommend Rite Way. The customer service is top notch!! read more

Fast, friendly and knowledgeable. Our technician was prompt and fixed our issue. He answered all of our questions. We would recommend Rite Way Heating, Cooling & Plumbing to our friends and neighbors. read more

Prompt and professional service. Would recommend them. Just had basic checks and estimates.

Requested to fix our leaking kitchen faucet. The communication was clear and text messages were sent to update the ETA of our technician. Our technician Justin was very professional, provided great customer service, and finished the job fast and efficiently. The company's management was also helpful on staying within my budget. Highly recommend. read more

I've hired Rite Way three times: HVAC replacement, remodel plumbing and an under-slab leak. All good. They start right away and work every day until the work is done. Respectful and tidy. Clear estimates up front and they held to them. No surprises. They stand behind their work. Their prices are reasonable. They don't upsell, just what I want done. The under-slab leak was 5 gpm. Leak detection found the leak but then the ends of that line had to be found. They wound up being at a kitchen island and a shower, both inaccessible overhead. So they capped those lines and went overhead from the water heater to tie in at a sink near the shower. Drywall cuts were minimized and in discrete places. They crawled the attic in the heat of summer to pull the bypass line. All told: 2 HVAC split units, water softener, backflow preventer, PRV, on-demand water heater, casita water heater, 4 toilets, fixtures, drains, under-slab leak, hot/cold RO. If they did more than HVAC and plumbing I'd hire them for everything. read more

5-Star Review for Mike at Rite Way Plumbing (Mesa, AZ) I can't say enough good things about (Manager) Mike from Rite Way Plumbing. His professionalism, integrity, and genuine concern for his customers are on a level you rarely see anymore. From the moment he stepped into my elderly father's home, he treated the situation with the seriousness and respect it deserved. Mike immediately recognized the unprofessional -- and frankly shoddy -- work that Action Plumbing had been doing. Instead of just shaking his head and moving on, he took action. He not only repaired their mistakes, but he also went the extra mile by holding Action Plumbing accountable and pushing them to come back and at least finish the bare minimum they had left undone. That alone speaks volumes about his character. Once Mike and Rite Way Plumbing took over, everything was done correctly, cleanly, and with obvious pride in workmanship. You can tell Mike truly cares about the people he serves. He treats customers like family and handles every job as if he were working on his own home. If you're looking for a plumber you can trust -- someone who's honest, skilled, dependable, and deeply invested in doing the job right -- Mike at Rite Way Plumbing is the guy. I won't use anyone else going forward. Highly recommended. read more

Unfortunately, no one showed up for our 8-Noon window and we were forced to contact Rite Way to see what happened. However, when Jeffrey F was pulled off another job to help us, his knowledge and service was A+++, and we are so happy with the job he did! Along with great service, we learned lots about the plumbing here in Sun City and situations to be aware of as time goes on. We would definitely want Jeffrey to come back for our future needs! That said, I am giving the review 5 stars despite the scheduling problem. read more

We have used AC plumbing for years and continued with Riteway. We have used them for plumbing and AC. Recently Justin was here for a few plumbing issues and he does a great job and explains the issues thoroughly. We had a rough go on our last AC project but Ben stepped in and help solve our issues. My only issue with them is the window they give for your appointment. A 4 hour window is not great. And typically the tech doesn't arrive in that time period. They do text and say he is on the way and than he arrives two hours later. I have never received a text with his location - as others have said. I would like a more accurate time frame. read more

Ryan Jolley was very knowledgeable personable and professional. He fixed my problem in no time. I would highly recommend Rite Way to anyone needing AC work read more

Needed to get two new units installed and Riteway was recommended by a good friend. No regrets whatsoever. Very professional from the time we made the commitment until the installation was completed. All the technicians were top-notch and I'm extremely happy. read more

Routine maintenance on my AC. My technician was Timothy Stewart. Great service! Timothy cleaned and checked wiring and major components. AC is working great. Thank you, Rite Way, for sending Timothy out! read more

Our AC went out on a hot day, the team arranging appts was super kind and helpful and crazy fast responsive. They had Miguel out within an hour! He was fantastic - thorough, professional, explained things wonderfully. Never once felt like we were being upsold - the recommendations and fixes made sense and he walked us through everything clearly. He was very conscious of wearing booties inside the house. He went the extra mile in catching that our warranty was under my husband's name as opposed to mine - saving us $$. Also a plus, he was kind to our dog - which goes a very long way in our household. We will be return customers for sure!! Thanks Miguel!!!! read more

I signed up for a quick water heater flush and a camera check inside the tank. Derek was very patient, kind and professional with me. I asked a ton of questions and he was happy to answer all of them. He went above and beyond for our service and when it's time to replace we will definitely be calling him back! read more

Cody & Elisha did a great job. Diligent and hard workers. I would hire this company again.

Needed to have my A/C inspected. Called Rite Way. The person who was assigned to do the inspection was Charles Blue. Well dressed for the occasion and very professional. He explained everything in detail. I quite pleased for choosing Rite Way . And you will as well for your A/C needs. read more

Excellent service and very professional technician. I highly recommend this company. They are very good at their jobs!

I had a plumbing emergency - and wow did the Rite Way show up! I greatly appreciate the staff there. Their professionalism, knowledge, and ability to get the job done is amazing! Justus was great to work with- I highly recommend! read more

This whole team from start to finish was fantastic!! They were timely & thorough with their evaluation & kind & knowledgeable when answering my questions. We chose to go with them for our sewer replacement needs, as a result! They were available at exactly the time we needed them & Sandra was incredible with coordinating & letting us know everything by phone ahead of time so that everything would run smoothly!! The team was on time, communicative, respectful, & very friendly!! They took special care to work neatly & efficiently & were happy to explain the process as it was occurring & showing what they were doing & why! We were so impressed with the young team, especially Ryan, Jason, & Jonathan!! They worked very hard & made it seem effortless. I was so grateful as they turned what I had expected to be a several day nightmare (despite reassurances) into a 2-day breeze!! We cannot thank you enough!! read more

Called these guys twice this year... first was for A/C service (where water was leaking thru my vents in the ceiling down to the carpet) back in July. Matt B was sent over, and he did a great job cleaning things and replacing the piping causing the dripping, on my system that really needed a good refresh. Then this week Greg was sent over to help with two issues in my bathroom, a leaky faucet and parts that needed replacement in the toilet. Again, both issues were addressed (faster than I expected) and have a nice new faucet and functioning toilet again. Both techs were great, friendly, and did a good job explaining the sources of the issues, and going over options. Much appreciation for helping with the fixes! read more

I had mesquite roots growing in my pipes. My house is concrete slab so the plumbers had to do a mining operation to get to my pipes. They were efficient, professional, and actually came on my days off with enough personnel to get it done quickly. Zacchues Bernitt was the last to go and he double checked everything. He even cleaned up more than he had to. read more

Rite Way - Bathroom where plumbers went in to remove roots from pipes - Heating & Air Conditioning/HVAC Near Me - Gilbert, Arizona

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Excellent service from Charles. Polite, friendly and vey thorough. Never once forgetting to put on his booties going in and out of the house to check the a/c units. Very personable. read more

I had a service done to my water heater today but Rite Way. Braden was my service tech. He was on time and did a fabulous job. I use Rite Way for my HVAC and plumbing in my home and in my parents home. They are a fabulous company. They have friendly, knowledgeable technicians, and are fairly priced. You won't go wrong with Rite Way read more

I'm so grateful for Rite Way's quick response when I had no water coming to the house. They sent someone right away to check on the pressure valve, and Jeffery arrived promptly. He was very friendly, patient, and took the time to answer all my questions while showing me exactly what the problem was. Jeffery was kind and compassionate throughout the process. Although he didn't have the part on hand, he went back to the shop, returned in great time, and fixed the issue. He made sure everything was working perfectly before he left. I can't say enough good things about Jeffery -- he truly provided outstanding service. read more

Eroy Bitter was the perfect professional experience. On time, respectful of property, and considerate. He asked if there were any problems he could take of and made sure that the air conditioning was in perfect condition. So appreciative for his help! read more

Our service representative was Jeremy. He came to the house and did a free fifteen point inspection and drained our hot water heater. His recommendations were well explained and pricing was fair. Peace of mind is worth a lot. We would rather be proactive and spend a little than reactive and have to spend a lot. Debora Sapin read more

Had a A/C furnace installed and the technicians were professional and very good at the installation. Great price and quick install of the new system! read more

Ryan fixed my problem expertly and quickly. I would recommend Riteway heating, cooling & plumbing of Phoenix to take care of your heating, cooling, and plumbing issues. Quickly and professionally. read more

Josh Richards 325 was courteous & detailed in the heating maintenance checkup. Provided a written explanation of what could be a future issue. read more

Here's your revised Google review with the requested updates: I recently had the pleasure of working with Edwin Q from Rite Way Heating, Cooling, and Plumbing, and I can't say enough good things about the experience! From the moment he arrived, it was clear that Edwin is not only highly professional but also incredibly knowledgeable about his craft. He assessed the situation quickly and got straight to work, demonstrating a hands-on approach that I truly appreciated. Edwin was assertive in his recommendations, explaining each step of the process and ensuring I understood what needed to be done. His attention to detail was impressive, which gave me confidence that the job was being done right. Not only did Edwin resolve my plumbing issues efficiently, but he also took the time to answer all of my questions, making sure I felt informed throughout the process. I highly recommend Edwin Q for any plumbing needs--his expertise and professionalism are top-notch! Thank you, Edwin, for a job well done! read more

Miguel did a good job. He checked everything thoroughly. He even went up into my attic when I asked to make sure that this old ductwork from the swamp cooler had been sealed and was it causing issues. Thank you, and hopefully we do not have to call back for a long time! (: read more

Horrible experience took $100 did no work, couldn't get part after a week waiting. Cant get refund boss out of town, excuses excuses. Bad business practice. Do not use this company. read more

Rite way exceeded my expectations for proficiency professional and responsive. Very refreshing to have knowledgeable service technicians come to my home. Todd was my technician that serviced my Hotwater tank and gave me a recommendation to replace it with a new tankless hot water tank. Was not pushy in any way. Very pleasant to deal with. I highly recommend Todd and rite way heating ac and plumbing read more

We called this AM and Braden Robert's came out to our home SAME DAY to check on some issues we are having with the plumbing in the house and get some price quotes on water heaters as well as new fixtures. He was professional friendly and very helpful. In addition, we have used this company 3 other occasions and had quick efficient work done! read more

We had a really good experience with our technician, Jeremy Atkinson. We had a mixed bag of issues that had been neglected and all were resolved. Jeremy was great about explaining the problems and potential options to fix. Communication was great and he was timely and friendly. read more

I have a service contract with Riteway for my HVAC and plumbing. They were really good about following up with me to get my HVAC serviced for the summer. Riteway confirmed appointment the day before and reconfirmed the morning of. They and Matthew ( tech) texted me to give me an ETA and he showed up on time, was pleasant, friendly and respectful of my home. Suggested a cleaning of the system with photos, completed the service and cleaned up after himself! Very pleased, thank you Matthew. read more

Justin was awesome, it was after hours on a Saturday night and he took his time and found the problem. Highly recommend Rite Way and Justin!

Miguel did a great job With plumbing repair! Very clean and professional, I truly appreciate his work!

Matthew was on time, very professional and helped me get cool again as fast as possible. I count on Rite Way and have a maintenance agreement for that reason. I recommend them for your cooling and heating needs. read more

2025 Update. Had an issue with a new home, HVAC died in the middle of summer. So I called my number for the Plumbing and HVAC medic found out the company became Rite Way Heating and Cooling... I was happy to get the same amazing service. They had excellent communication with me, I loved being sent a updating map link for exactly when the tech would arrive. Gilbert Lazar showed up, and quickly solved the issue. He was absolutely great, good communication, knowledgeable and friendly! Thanks again for Great Service! read more

Great value communication and service. John and Carlos were both great at my house for ac maintenance and flushing my water heater