I had a great experience! First of all, they made sure they protected the customers as well as themselves from Covid. They cleaned the glasses after usage, wore masks, made sure everyone wore masks, and it was extremely clean. Secondly, everyone was friendly and they did not force you to do something you were not comfortable with. They did not force me to buy glasses or contacts. They did give me an estimate how much it would cost and let me go home to think. Not only that, during the testing they answered all the questions I asked. The optometrist is very knowledgeable. Lastly, the technology is up-to-date. They did not have to test me with a puff. I love that I could feel safe during this time. read more

I wish I had know this office was here in Burbank because I would have been going here forever. Now though that I have found them, I am so very happy with the Drs and staff - Elizabeth and Lucy helped me choose and fit my new beautiful Gucci frame glasses. Dr Choi was so friendly and took all the time needed for my new prescription. This is one of my Burbank treasures ! read more

Dr. Nguyen was very friendly and knowledgable. He was very patient with me and answered all of my questions clearly and logically. The waiting time to see Dr. Nguyen was less than 10 minutes. The office was efficient and they have plenty of street parking. My prescription didn't change much compared to my previous years, and I wasn't pressured to get a new pair of eyeglasses like other optometry I visited in the past. Everyone was very courteous and professional. read more

My wife and I both had been patients here for years with the original doctor, but had let our appointments lapse because of life. Though the staff has changed somewhat, we still received the same very welcoming visit as before. I was impressed with the desire to keep up with the new technologies and the thoroughness of the doctors to make sure we had the most accurate picture of our eye health possible. They remain well stocked with a great variety of frames also. We will certainly keep using these guys for our eye needs. read more

The Optometrist office we previously had for 20 years, stopped taking my vision insurance so I had to search and search for a new one, which I hate doing. Once I find a medical professional I like to stick with them for as long as I can. I found New Vision and hoped and prayed that we would like it. Well, we loved it. Let me first say that we are a gay couple and we quickly established that we were. We were treat with the respect that businesses should give to their clients. The office looks new and very clean. They handle all protocols during this pandemic. Everything is cleaned and disinfected between clients. The staff is awesome. Paige was wonderful at the front desk, she assisted answering questions and did our pre-testing. Dr. Nguyen made us feel welcome, he was warm and friendly and explained what he was doing. He welcomed questions and never pressured to sell us something we didn't need. He was very thorough in his diagnosis and explained everything in detail. Lucy handled eye wear. She went over in detail what our insurance pays for and what eyewear we can get. Again, never tried to upsell or pressure me. I have a good ear when it comes to someone feeding me BS. I never experienced that here. We had a very positive experience and so happy that we both liked the office and the staff. Thanks Dr. Nguyen, Paige, and Lucy! read more

New vision was great!! My first time in and the staff was awesome!! Dr. Nguyen was great and took care to explain everything that was going on with my exam. They took my insurance and were very helpful with all the coverage. Thank you all. read more

I have been a patient of this office since it changed owners. I have nothing but great things to say about it. The staff is professional and caring, the doctors are amazing. They both listen and are up to date with the latest technology and treatments. They are available for emergencies and really care about their patients. read more

This was our first time visit to an optometrist for both my daughters (8&11). Paige was very friendly making sure the girls were comfortable taking the photos. Dr. Nguyen was refreshingly kind, patient and thorough. He took the extra time to explain every step and was extremely informative. At the tail end of their renovation, the office was still tidy and clean! Safety with masks and cleaning were well addressed. Would definitely go back for my kids and will plan for my future visit too! read more

I absolutely LOVE this place! My family and I have been going here for a couple of years with the previous owner but the new owners and staff are amazing. Very thorough and attentive. The check in process is quick and they have a good selection of glasses. read more

Wonderful Doctor who cares for his patients, and treats them with kindness. They have the most cutting edge technology. It's really a great place and the office staff is also full of wonderful individuals. I highly recommend New Vision Optometry. read more

Very nice people. I had a slight issue with an "old" letter. They apologized for it. They didn't try to sell me what I didn't need. Have been happy with them for a long time. read more

New Vision was great! Dr. Choi was was so thorough and patient. We ended up getting the new prescription there as well and Paige, Lucy and Christina were very helpful. So happy to have found them! read more

I went in to do my annual eye check up and to get new glasses. I loved how polite and friendly everyone was. I felt very comfortable with the cleanliness of the office. I would definitely recommend this place to anyone simply needing to get an eye exam or looking for a new pair of glasses. Happy client indeed. read more

Excellent experience! Thorough eye exam in a clean, modern office. I finally feel like I am wearing the right prescription! Highly recommend. read more

Lucy and Gaby are the best!! Gaby was extremely helpful in determining whether my vision insurance was accepted here and then proceeded to explain my benefits to me. Lucy was super patient and helped me find the perfect frames! Everyone was so friendly and welcoming and they made sure to follow social distancing protocols and explain how they're keeping their customers safe during this time. read more

I had a great experience, everyone was so friendly, the office is very clean and it was a very nice environment. Everyone was great from the check-in to the eye testing and to the eye exam. The doctor was great, he explained my vision issues thoroughly and was open to hear all my questions and concerns. Lucy was great at helping me decide what glasses would suit me best, she's extremely knowledgeable and friendly and made my experience fun. Thank you all for making it easy. I highly recommend this office. read more

Doctor Brian was very helpful in assessing and guiding me through my vision problems. He was always there and got in touch to reassure me through my condition. I highly recommend him to anyone in need of vision assessment and a reliable doctor. Thank you for all your continuous help, Doctor Brian! read more

I was able to get an appointment on Saturday which was nice since I work M-F. Check-in was fast because forms are available on their website. This was the first time I got to see a detailed photo of my eye after wearing glasses and getting annual tests for 20 years. The test went smoothly and Dr. Choi explained all of my insurance benefits to me. read more

I am so grateful for New Vision Optometry. A sudden and frightening eye condition on a Saturday night had me make an emergency call to Dr. Nguyen, who spoke to me on the weekend and saw me immediately on an emergency basis. He conducted a comprehensive exam and was thorough, professional and knowledgeable. He put me at ease with his calm, kind manner and explained in simple terms my eye situation. Dr. Nguyen takes all the stress out of an eye exam and troubling symptoms. I had a past exam with Dr. Choi in this office and also was very satisfied with her professionalism, knowledge and ability to relate to the patient. I feel very blessed to have this office in the community. read more

Love that new vision is very punctual. Staff is very professional. i was happy with my visit.

Outstanding professionalism and welcoming. Had a great first experience and will now make these doctors my yearly eye routine

I had a wonderful experience here! I've been to many other optometrist and it would always feel rushed. Dr. Choi was very helpful about going over information about the health of my eyes and answered all of my questions. I would definitely recommend this place. read more

I had a great experience here with Dr. Nguyen for my annual exam. Their facilities are extremely clean and tidy and their front staff is kind, courteous, and thorough. I'd put off submitting my new patient paperwork, but received daily gentle reminders via email and telephone calls every few days. They are truly detail oriented and quick to respond to all my questions. Even though I went in for just a simple annual exam, it was made clear to me by their mission statement, equipment, and conversation with Dr. Nguyen that their true passion and expertise is to help aid and catch diagnoses for long term eye/vision health. For overall, well-rounded eye care I 100% recommend New Vision! Such a gem :) read more

I changed my eye doctor at the beginning of the year because I was just not happy with my service. I am so happy I did! I went to my first appointment at New Vision and felt so taken care of and felt like everyone there cares about the patients. The offices are clean and have new equipment. No air blown in your eyes! Great attention to detail and so knowledgeable and they go over everything to make sure you understand what is going on. Diana at the front desk is a ray of sunshine with her warm welcome. Dr. Nguyen is also very kind and goes over everything. Lucy was a great help with picking our frames and showed me so many choices. I am bringing my daughter in to visit them and know she will be in great hands! read more

Fantastic experience. Was hesitant to find a new optometrist in California since I moved from Ohio. Was referred by a friend and never looked back. Dr. Choi was very friendly and helpful and explained all of the new technologies related to my eye health. I was very impressed by the home town feel and personal touch. Lucy was also great in helping me find a frames to fit my needs without great pressure or pushing expensive frames on me. A very relaxed experience - highly recommend! read more

I went to see Dr. Brian Nguyen a couple of weeks ago for my annual checkup. Dr. Nguyen and Dr. Eurri Choi had taken over Dr. Wainwright's practice when he retired. I had been going to Dr. Wainwright for many years and was not sure what to expect. I was very pleasantly surprised. Dr. Nguyen is young, pleasant, professional and very knowledgeable. The equipment is new and very modern and for this reason the eye testing process took a lot less time then previously and also gave me more confidence in the results. Dr. Nguyen explained the process at every step and answered all my questions. I was very satisfied with every aspect of my visit and now consider Dr. Nguyen my optometrist and have recommended him to several of my friends. read more

I would highly recommend seeking eye care with Dr. Nguyen. I went in to see him last year in the Camarillo location for what turned out to be a simple case of dry eye, and was very impressed with his knowledge, holistic approach and patience in explaining the condition he to me. He was also extremely generous with his expertise when I reached out to him to get a second opinion on my 4 year old son's diagnosis of accommodative estropia. Burbank you are lucky! I will miss Dr Nguyen in Camarillo! read more