I needed to be seen the day I called. I accidentally injured my eye. From the moment I called to…read morethe moment I was seen, I had the care I could possibly ask for. Every person, doctor, technician to the people behind the desk checking me in were kind and understanding. I literally had no waiting time. My exam was very thorough. There are two offices. I highly recommend going to either place. I good not have asked for better service.

In contrast to their Sherman Oaks office and Burbank eye surgery center, this eye care location is…read morea notable disappointment. The environment feels disorganized and the level of professionalism among staff is lacking. Interactions often come across as uncommunicative and at times dismissive. Basic courtesies, such as making eye contact, addressing patients respectfully, and maintaining a welcoming demeanor, are inconsistently demonstrated. Overall, both management oversight and customer service appear to fall short of expectations. That said, the physicians themselves are pleasant and approachable. However, their schedules seem overbooked, and appointments are often brief, with limited time dedicated to each patiient. We waited over two hours for a 3 minute check with a doctor! Beware, parking in the structure is $14.

Dr. Kourouyan is an amazing doctor. Before I had my laser surgery I had horrible vision and was not…read moreable to see anything that wasn't large letters. Now after lasik I can see way better than 20/20! Amazing results! I was referred to Dr. Kourouyan from so many people. I'm glad I did my surgery with him. He is truly the best doctor in the world. Highly recommend, you will not regret your decision.

Dr. Kourouyan did my lasik 15 years ago. Recently i needed an eye doctor so i can get my stye…read morechecked and he gladly took me on a very short notice. I am so grateful for for him he checked everything and recommended all the medication that i needed. He explained everything so detailed and made the entire process easy. Thank you Dr Kourouyan

I've been a patient of Dr. Vishteh, Sandra, and Dora since the beginning of my LASIK journey, and I…read morecan confidently say that no one cares for their patients better. Dr. Vishteh's confidence, combined with his years and years and years of experience, has always given me a sense of reassurance and comfort. Although I was one of those cases that fell under the complications category, Dr. Vishteh continued to provide exceptional care, ensuring that I was satisfied with my results. I underwent an additional touch-up procedure that went smoothly, and my eyesight is now perfect.

They gave me back my eyesight after I'm was living with myopia and astigmatism. I love this place…read more They take care of you personally. The surgery was super fast, comfortable, and when you get out of it, you're able to see like never before. 100% choice for LASIK surgery. Thank you so much to all the team.

I have gone here a handful of times and they've always been helpful...... until now…read more I have something bothering my eye. Not sure what it is. It's happened before so the doctor looked at it and saw an eyelash and pulled it out no problem. I called since I'm having a similar issue. Now they refuse to help me. Pushed me off on some other doctor and ophthalmologist. I asked if they can just take a look and without being able to give me a reason why, they've decided it will be out of pocket. Completely unhelpful. Looks like I'll be finding a new doctor who wants to help patients, not just push them off on someone else or dismiss them without a consult first.

I went to Dr. Hakopian after my regular optometrist wasn't able to give me accurate lenses. The…read moreprescription felt so far off that it was giving me headaches & I was seeing blurry. I decided to try Dr. Hakopian and I was so pleased with my overall experience. She was very thorough and spent about 45 minutes with me. She carefully and patiently did an eye exam for me after I expressed I have sensitive eyes and explained every process step by step and went over the results, unlike other doctors I've been to who don't even go over your results with you. She went over my original prescription given by my previous doctor & compared it to the new prescription she was going to give me. She actually showed me on the machine the difference between my old & new prescription & how differently I was seeing between both lenses. She made recommendations to the new lenses she was going to give me & explained why she's going to prescribe those specific numbers & how that would be most beneficial for me. It's been almost 3 months since I've been using these new glasses & they are perfect! Such a major difference from the previous one to this one. No headaches, no blurriness. She doesn't take my insurance so I had to pay out of pocket, but I took a chance anyway and it was worth it!!! Very happy with my first visit with Dr. Hakopian. Her staff is also welcoming & helpful and their office is clean & organized. Highly recommend

Dr. Eghbali doesn't care about his patients!! I made a follow up appt last year per his…read morerecommendation for cataract in my left eye. I showed up at 2:25 today and was told I was 15 minutes late so he wouldn't see me. They said my appt was at 2:15, a lie. I told them my appt is at 2:30 AND I called and confirmed yesterday. They told me the Dr said I was late and he had somewhere to be. I was turned away and lied to! I've been waiting for a year because my eye wasn't ready. I've been excited about this appt and this is what I get. Such garbage! I was offered another appointment next week, but I won't bother going to a liar and a chicken that sent his receptionist to lie to me as well. She knows the truth by the way, she saw the appointment on my phone and their computer.

I struggled with chronic dry eye (Meibomian Gland Dysfunction--MGD) for what felt like forever, and…read moreI was seeking relief. Dr. Farid Eghbali's suggestion of IPL (Intense Pulse Light) treatment was definitely the way to go, not just for my eyes, but also for my skin, helping to reduce sunspots, freckles, and hyperpigmentation. Dr. Eghbali's professionalism, thoroughness, care, and kindness made me feel completely at ease. He took his time to patiently explain everything and answer all of my questions. He is truly exceptional. Now having completed all four sessions, my MGD has tremendously improved, and my face is noticeable clearer and smoother. I enthusiastically recommend Dr. Eghbali and his staff for anyone seeking treatment.

The rudest most CONDESCENDING,UNPROFESSIONAL CLASSLESS person I've EVER encounteted in my life. He…read morespoke to me ad though I was a child . I would NEVER recommend him to anyone I love. When I arrived he asked me how I was doing to which I replied fine. He responded with "If you're fine, then what are you doing here?"I thought he was playing but I soon realized that he was actually serious!I told him that I was just being cordial and things just went downhill from there. All throughout my exam he was NASTY RUDE. I'm a disabled vet (100%) and two different doctors at the VA told me that I had a tear in my retina When I asked him about the tear he got very rude and informed me that he saw no tear and kept reminding me that he was a doctor and that he saw no tear so that I shouldn't be questioning him.I was merely asking a question but he choose to be RUDE when he answered me.Every questio I adked was met by a condescending ,rude, and Nasty answer.Uncalled for.I was told twice by VA doctors I needed eye surgery to repair a tien retina.I was told in 2024 by a female doctor and once again this past August of 2025 by a male doctor. When I told him that my eyesight from my right eye was very blurry he just said "You need glasses"I told him that the VA doctor in August of 2025 would not recommend or suggest glasses because after the required surgery my prescription and bidding would change but he did not want to hear that and said "I'm going to make an appointment to see you again in 2026!

My mom was referee to Dr Meallet by her ophthalmologist for her cataract surgery. We went in for a…read moreconsultation and really liked him. His office is very organized and we haven't had anything but positive experience. Wait time has always been short and appointments were easy to make. She had her surgery on 3/3, her one day follow up on 3/4 and one week follow up on 3/11. Her surgery went very well and we are so grateful for him to do a good job on my mom's eyes. I would recommend Dr Meallet for sure and I really like his calm and humble demeanor.

Corneal transplant: Dr. Tuli is the best !!! I was pretty…read morenervous about getting a transplant in my eye but she was so professional and she explained everything to me in detail and gave me all the instructions I needed before the surgery and it went great! After the surgery, she checked on me the very day and then the day after and then I've been going to see her every 3 to 6 months to see if I have to have my other eye done. If I do, I'm not one bit nervous because she is Excellent excellent! If you have to have a corneal transplant, she's the one.!!!!

Dr Tuli is the best, I am real happy with my cataract surgery, the office staff are great too they…read morecall me with reminders to start my meds and my appointments

I had some irritation in my eye, decided to have it checked out, glad I did, there was metal and…read morerust in my eye, too small to be seen with naked eye. I was seen by Dr. Choi, she was amazing!! After just a couple of visits she had my eye all cleaned out and back to normal. The entire staff is super nice.

Full disclose, this review is regarding my experience only ordering glasses, no optometrist visit…read more TLDR: I got what I needed, but will keep looking for a different place for my family's needs. My toddler daughter needed glasses and we already had a prescription from her pediatric Ophthalmologist. I was searching for a place closer to home that carried toddler frames, because the recommendations from her pediatric Ophthalmologist at the Dohney eye institute in Pasadena were all in SGV. I called New Vision specifically asking about frames for my 20-month old and after being satisfied with their answers, made an appointment. However, their selection was disappointing and they didn't have the strap-on toddler frames, as I was told on the phone. I went with the only viable option reluctantly because I wanted to get the glasses and didn't want to waste more time. I gave them the prescription (in paper form) and they had trouble with their scanner so told me they'd give it back to me when we picked up the glasses. I asked if my daughter needed to be present, and they said yes. When glasses were ready, they texted me at 3:48 Friday asking me to make an appointment, and said they were closing at 4:15 and reopened on Monday. Had I been notified even a couple hours earlier, I could have rearranged my schedule instead of waiting until Monday. So that was disappointing. Finally when picking them up, my daughter tried them on but they didn't really do anything else so not sure why my daughter needed to be present or why I needed to make an appointment. And they also didn't have the paper prescription that I had been promised. The person giving me the glasses made zero effort and just told me how easy it is to request it again from the ophthalmologist office. I obviously know this. This just underscored to me that things aren't communicated properly about patient requests.

I recently saw Dr. Hirji for treatment of narrow angles and had laser peripheral iridotomy…read moreperformed. I had an excellent experience with her and her office. Dr. Hirji is extremely professional, knowledgeable, and compassionate. What stood out most to me was how well she listened. I had been dealing with symptoms for a long time and she took the time to really hear my concerns and explain what was happening with my eyes. She also set very clear and realistic expectations about the procedure and the recovery, which I appreciated. The procedure itself went very smoothly, and I felt very comfortable in her care. Her staff and office were also very well organized. They were upfront about the length of appointments and scheduling so there were no surprises, which made the whole process much easier. If her office were closer to my home (it's a 24-mile drive and roughly an hour each way for me, longer if traffic is backed up), I would absolutely continue seeing her long term. I would highly recommend Dr. Hirji to anyone needing a glaucoma specialist.

To Whom It May Concern,…read more I am submitting this formal complaint/grievance regarding the ongoing delays and lack of adequate care surrounding my cataract removal treatment. My initial referral appointment took place in March 2026. I then returned twice in April 2026 for additional diagnostic testing and to complete required consent forms. Despite complying with all requested appointments and documentation, I was informed on May 6, 2026, by Alicia that there is currently no available building or facility to complete the cataract removal procedure and that approval has not yet been obtained through my insurance. This ongoing delay has become detrimental to my overall quality of life. My vision impairment continues to affect my daily functioning, independence, safety, and emotional well-being. I am deeply concerned that this matter reflects a lack of urgency, empathy, and proper coordination of care. The prolonged postponement of medically necessary treatment feels neglectful and has caused unnecessary stress and suffering. I respectfully request immediate clarification regarding:* The current status of insurance authorization* The expected timeline for surgery approval and scheduling* What actions are being taken to prevent further delays in care I also request that this grievance be formally documented and reviewed by management, patient relations, and any appropriate oversight department. Thank you for your prompt attention to this serious matter. I look forward to a timely resolution and appropriate follow-up. Sincerely, Bobby Strong

Amazing Experience definitely a 10/10 Aesthetically pleasing, great workers there and they did an…read moreexcellent and quick job on getting my vision clear again. I can finally see after 15 years of wearing glasses!

Like many others, I considered LASIK for years but never pulled the trigger to get consultations on…read morethe calendar. My friend had SMILE done by Dr. Lee about 9 months before I began diving seriously into the procedures. I met with 2 other clinics, but ultimately chose CCRS because of the fact that my fiance and I met with Dr. Lee during the consultation itself. He stayed with us for almost an hour to walk me through my options and his recommendations. He appeared to be intelligent, empathic, humorous, and above all, he was straight with me. Other clinics with a dedicated marketing operations team are a lot more sales-y, so I felt more comfortable with Dr. Lee, and all my appointments have been so streamlined and efficient. I was a good candidate for either SMILE or LASIK, but based on my preferences for longevity, I went with LASIK. Paperwork and pre-procedure instructions were sent to me in advance, and overall I think it went smoothly! I wasn't bothered at all by the lasers as I knew what to expect. I'm currently on days 5-6 of recovery and will be seeing Dr. Lee in another follow-up appointment next week. My vision continues to fluctuate a bit but that's a normal part of healing. My fiance is also interested in getting his refractive surgery done by Dr. Lee, and I recommended a family friend to him recently too. CCRS has free parking onsite, located nearby excellent Korean food, and facilities are super clean. Staff are friendly and highly efficient. So far, I'm happy with my results, which I hope will continue to improve.