Mimi has assembled the best team of professionals. I am confident that anyone there can do a great…read morejob, but I do have my favorites. Had my brows micro bladed today. Super nervous cause it is permanent. Am SO pleased with the results. Tiffany is a magician- took an old lady and made me look many years younger. Magic! The salon is spotless, welcoming and has a superior array of services. The head spa... amazing... Give this salon a try.. you'll be a client forever.

Mimi's Nail Spa is my go to place. I always leave there super satisfied with the work they do, the…read morecleanliness and professionalism. I usually see Anna, (who is a perfectionist). But if I can't make an appointment last minute, I have found that all of the staff does a great job, too.

I consistently have such a great experience at Holy Chic! I typically see Rachel, and she is always…read moreso attentive and beyond patient with me (I can be indecisive and particular about my nails). Before she even gets started, she takes the time to check in about what I want to do with my nails, what my nail goals are (whether I want to keep them shorter, focus on strengthening them, etc.), and what type of manicure or pedicure I'm looking for so we can make sure it's something she's able to do and that we're on the same page. Throughout the the appointment, she will continue to check in to make sure I'm comfortable, enjoying my experience, and happy with how everything is coming together (shape, length, color, etc.). I also really appreciate that this welcoming experience goes beyond just Rachel. Everyone at Holy Chic goes out of their way to make me feel comfortable, says hello when you enter the salon, talks/engages with me, and overall makes me feel welcome whenever I'm there. You can tell they genuinely care about their clients and the experience they provide, and I always leave happy with my nails!

I would say this place is quite misleading. I really wanted to love this place but honestly it fell…read morebellow my expectations, a mani pedi turned into a 5 hour ordeal... To begin, it is advertised as a professional salon and services are advertised to come with consultations. I am not entirely sure what the consultation was supposed to entail but I did not receive anything. Upon walking in the front desk girl was quite off putting and I will say I felt a bit micro aggressed by her. I repeatedly told her I was here for a 2:15 appointment booked in my boyfriend's name (I said his name and how to pronounce it) and she insisted on butchering his name several times. Wasn't a fan of that. Then on came the pedicure, my appointment was scheduled with WanWan, it was going great until it came time to get my French pedicure. I showed her an image of exactly how I liked it and what I received was nothing like it. I tried to show her an example off of he internet and she apprehensively mentioned that the photo is AI and in real life it's never going to be that perfect. I proceeded to letting her know that I get French frequently and I can pull up a photo of what I like my nails to look like. You would think for a 75$ pedicure the techs would be able to mimic a sample photo and not try and convince you it's AI and that you should accept sub par work (I'll add a photo of what I got in the attachments) she asked me if I wanted a solid color instead ... and I mentioned I only chose this shade of pink under the pretenses that I was getting French. She brings over the g colors which while looking at the gel colors and picked one she let me know they may not even have that color. Bear in mind at this point I already had he pink on my toes from the French. She also said she will add the new color on top of what was on my nails which was annoying. Also she asked me if I wanted another design I asked for sample photos of pedicure designs she's done and she had none to show me. She showed me all manicures. She told me she doesn't take photos of peoples feet because she feels weird about it or something and doesn't want to photograph peoples toes. I accepted that, though with consent I don't understand the issue. Anyway as this ordeal continued she both took a picture of the photo of my foot on my phone and then SNUCK a photo of my actual foot in the moment as if I didn't see it. My thing is I didn't care but you made it a thing as to why you don't take photos of peoples feet and then you take a photo of mine without my consent. I let it rock because honestly I was just trying to get out of there but it really rubbed me the wrong way. Overall at this point just annoyed as she tried to redo the tip 3-4x with no improvement. She also cut my grown out toenails all weird so they were no longer perfectly square. Again for $75 you would think the techs are capable of just doing a simple line. Eventually once I spoke with a manager WanWan gets swapped out for Lotus (she was amazing! And she tried her best to make sure I was happy with my mani pedi) wish I had her from the start. I truly felt bad because her whole afternoon got derailed due to this mess. I was so over being there that I didn't even bother getting gel on my hands so just got a clean up mani which also cost $35... all in all I feel like I just wasted 5 hours of my life I cannot lie. A bit frustrated overall but I am happy with how my toes came out (THABK GOD FOR LOTUS). I probably wouldn't come back here if I wanted French, and honestly if you're paying $95 for a service like this I feel like you would expect a certain level of professionalism and capability? Idk. Praise Lotus though. I will say proper customer service would have offered me some sort of discount or something for all the inconveniences but no I was stuck with a $95 bill. Which I paid it but I also had 5 hours wasted down the drain as previously stated I probably won't come back, might have considered it if they offered me something for the inconvenience but all in all it is what it is at this point. All in all way too overpriced for the kind of service you receive.

Amazing services provided by Vivian and Quin. They never ever disappoint in provided the highest…read morequality of care and satisfaction to their clients. I love Romantic Nails!

Love everything about this place. Highly recommend. The service is friendly and the tech was great!!read more

Great little nail shop! I didn't have an appointment, but they fit me in in 15min…read more Clean and refreshing. Staff used very good policy to keep the area clean and followed very clean procedures offering hand sanitizer and washing their hands. Friendly staff and efficient service. I got a gel manicure. Harley was simply amazing, so nice and good at her job! I will return for other services. The ambiance was inviting and friendly. I love the personal touch of offering coffee and snacks. Such a great nail shop.

I've been looking for a new salon and ended up coming here twice in less than a week. They're truly…read moreamazing, so kind and accommodating. The complimentary drinks were such a nice touch and really set this place apart. It's the perfect spot to get your nails done while enjoying a latte or another beverage. I got a pedicure my first visit, then builder gel cat eye nails the second time, and I'm obsessed with both. I'll definitely be back for a fill. So happy to have found a salon that works for me in Short Pump. Highly recommend, it's worth every penny!

Clean and bright facility with friendly staff. Did a walk in mid day on a Friday and did have to…read morewait-- a good sign that the techs do good work and people want to give them their business! I did an acrylic fill-- including replacement of a broken nail-- and polish change which came out to $60. I was very pleased with Hannah's job and will be visiting again should I need a manicure when I'm in town!!

I visited Richmond for the weekend and needed a pedicure, I came across this salon and was so glad…read morethat I did. They took their time, did not rush through it and the service was great! I had a complimentary Pina colada and it was delicious.

This place is amazing. I give it a five star. I was introduced to this nail salon three years ago…read moreand have not beard since then if they don't have an appointment then I will wait until they have an appointment open. The Customer Service is outstanding and the work beautiful.

10 out of 10 every time I go. The ladies are kind, funny and sweet. There's only 1 male that…read moreworks there and he is the design KINGGG. I'll never go anywhere else.

I've been going to this nail salon at least since 2018. I've tried others in the area, but I feel…read moretheir prices are fair, it's always clean, and everyone is very nice. My nail tech is Heather and she is amazing! I'm not a fancy nail girly, just a dip mani with either an almond or coffin shape and Heather always gets me right! I highly suggest Ruby Nails off Cox Rd.

They got me right and I showed them the picture Amy did a great job she was very friendly and and…read moreneat with her nail art I will be back I was very clean inside the have refreshments and they were very welcoming

I was able to make an appt on Friday for two of us to get pedicures on Saturday. They were very…read morepleasant and ready for us when we got there. It was a bustling place but we got their full attention. Sophia did my nails and Jay did my sister's. Sophia was amazing. She gave the best foot and leg massage. I've had in recent memory. The salon was very clean. I very much recommend this place. The cost was $40

Absolutely stellar sanitary practices. Friendly, competent and artistic. Good hours available.read more