Have been going to this salon for almost 3 years and always make an appointment a week in advance. Went in today and they overbooked and paid me no attention. Waited for an hour and no one even looked my way. It's a shame because Jenny was great (she was out today and I was to be serviced by someone else) read more

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Nothing better then a lil pampering after a long work week. I have yet to find a pedi place I can call home so here I am trying a new location near work. Reviews seemed pretty good so I thought I give them a shot. First observation was how clean the place looked... white couches, white pedi chairs and decor, the variety of colors on the wall and of course I appreciated being greeted as soon as I entered. I selected the Lavender Deluxe Pedicure ($45) with extra for gel of course. The only thing missing was refreshments. Enjoyed my pedi and will return possible with lil mini wine bottles.. shhhhhhhhhh read more

Pearl Nail Spa - Nail Salons Near Me - Midlothian, Virginia

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I was visiting from New York and I stopped by to get a pedicure along with my granddaughter (6) They did a great job with me and my granddaughter They are small but clean, friendly and great service Will stop by again when I visit VA read more

This is a great shop and my nails were nice and to my liking each time I've gone. The shop was clean and the staff was friendly. I did call ahead one time for an appointment and still had a bit of a wait when someone was seen ahead of me, so that was frustrating, but on my second visit, I didn't have a wait. My service total was $55 for a gel acrylic fill-in and cut-down. read more

Pearl Nail Spa - My second visit. Get acrylic fill-in - Nail Salons Near Me - Midlothian, Virginia

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Please help me understand why this business accepts appointments if they are not going to honor them in a timely manner? I made an appointment for 4:00 PM and I am still waiting for my service to begin. It's 4:30 PM. My time is valuable, which is why I schedule appointments versus walking in. They need to improve their operations. It's 4:47 PM and I'm still waiting...unacceptable! read more

Came here on a whim since I knew I'd be in the area and needed a pedicure. Service was good, and they did a pretty solid job. Zero complaints from me. read more

Scheduling an appointment was super easy and since we arrived 20 minutes early, we got seated ahead of our reservation time! The staff are VERY nice! Numerous colors to choose from for your hands and feet. I opted for the milk + honey pedicure....they pour milk into your water and drizzle real honey on your legs and feet! If you're looking for pampering and just the right touch with a little razzle dazzle, this is the place. read more

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I called ahead and spoke with Rick to make an appointment for a fill-in and pedicure. I arrived early to choose my polish and explain exactly what I wanted: a simple acrylic fill with a cat-eye polish effect. I even showed a reference photo to make sure there was no confusion. I was hoping to see Mimi (who I'd seen during a prior visit), but I was booked with Rachel instead. I explained to Rachel that I already had acrylic on my nails and just needed a fill. I told her we'd apply the polish I selected, then use a magnetic polish on top, and finally use the magnet to create the cat-eye effect--which is the standard process. Instead of following that, Rachel removed the acrylic and began applying dip powder, without ever confirming or asking if I was okay with the change. When I voiced my concern during the appointment, Rick (one of the owners) stepped in. But instead of correcting the process or starting over, he simply chiseled down Rachel's work just enough to lay more product over it. He didn't reshape the nails or fix the structure--he just layered more dip powder on top of an already flawed base. The result was a bulky, uneven set of nails with poor shaping and a dull, lumpy finish. (See attached photo) - the dip was applied far too thick, especially around the cuticles, with some nails wider or longer than others. The product didn't follow the natural shape of my nail bed, and the final result looked rushed and unrefined. The polish had a foggy, inconsistent surface and did not give the sleek glass-like cat-eye look I wanted. I called the salon the very next morning as soon as they opened, and Kim (the other owner) told me to come back in to have it fixed. Since Mimi only works Saturdays, I booked a 1:30 PM appointment with her that same day. Mimi was incredible. She immediately understood the issue, soaked off the incorrect dip set, applied acrylic overlay as originally requested, and repaired two broken nails with tip extensions. She then used the proper cat-eye polish technique, giving me exactly the look I had asked for from the beginning. (See second set of photos attached) - you can clearly see the difference. Mimi's work is sleek, smooth, and perfectly shaped. The product sits flush with my natural nails, the cuticle work is clean, and the finish is glossy and elegant. The length and shape are consistent, and the polish is applied evenly, with a true cat-eye effect. Despite finally getting the result I wanted, Kim initially attempted to charge me $55 for the fix--saying it covered the acrylic and cat-eye polish. I reminded her that I was only back because they had applied a product I never asked for (dip powder) and delivered a set I was completely unhappy with. After going back and forth, she said she was "doing me a favor" by reducing the charge to $15, which she claimed was just for removing the dip and reapplying the acrylic. Even though I didn't agree with the charge--especially since I was fixing their mistake--I ended up paying the $15 just to avoid further conflict. That was on top of the $154.95 I had already paid the day before for a service I never asked for and didn't want. --- Receipts and Transparency: To make matters worse, the receipts weren't clear at all. The first day, I was charged $154.95 with vague line items like "set" and "additional charge," with no explanation of what those charges meant. The second day, I received a handwritten receipt after the service, showing charges that were never discussed beforehand. The way it was handled felt disorganized, dismissive, and unprofessional--especially since I was being charged to fix a mistake that was never mine. Visual and Quality Comparison: The difference between the first set and Mimi's corrected set is night and day. The original set (Rachel and Rick) was: Bulky, uneven, and lumpy Poorly shaped with thick product at the cuticle Lacking smooth blending or shine Inconsistent in length and width Built over a poorly prepped foundation with no reshaping Mimi's set is: Sleek, clean, and natural-looking Evenly shaped and contoured to my nails Smooth surface with a professional finish Glossy, consistent, and exactly like the reference photo I provided While I'm still frustrated with how the overall situation was handled--from the poor service and miscommunication to being charged to fix their mistake--I have to say, Mimi was the absolute highlight of the experience. She was not only talented, but also kind, professional, and easy to talk to. If I ever decide to return to this salon, it would be for and because of Mimi. Her work, her energy, and the care she puts into her craft are the only reasons I would consider going back. read more

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DO NOT GO HERE, I GOT TOE FUNGUS HERE. Doctor said it would only come from a nail salon due to poor hygiene practices. Truly disgusted by this place. read more

My #1 nail salon. The massage chairs make pedicures especially nice - and Rachel has the best hands. Ricky can do every manicure you can think of. Everyone there is friendly and professional and the space is always clean and orderly. They take pride in their work and you're sure to leave happy! read more

I just moved to the area and was looking for a new nail salon that I could frequent and feel good about. I've been here twice now and both times I found the customer service to be really great. Everyone is happy and nice. Little to no wait. It's clean, comfortable and relaxing. I just get basic mani and pedi and I was happy with how my nails turned out both times. read more

After another visit, I wanted to update my review to the full 5 stars. I have received excellent service here and really enjoy that it is a smaller shop and feels more relaxed. Phanna did an excellent job with my pedicure and I will be returning to her! read more

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Always amazing, Kimmy is the best! Lavender pedicure or milk and honey are my go to! Consistent quality service. read more

Pearl Nail Spa - Pedicure with gel and full set (acrylic) - Nail Salons Near Me - Midlothian, Virginia

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This family owned nail spa has excellent customer service!! They do not pressure you into additional services which is greatly appreciated!!! They serve soda, BOTTLED water, and more. I have been several times and had a different technician each time and the service is consistent. Prices are average for a nail salon...pedicures $30 & up with multiple different options. The inside is very accommodating, ADA accessible, everything is WHITE!! So you can tell they make sure it stays clean and up to date. I would highly recommend making an appointment because they are getting busier and busier each time I visit. read more

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They have a cozy salon that is family owned. The music they play is contemporary pop and they have refreshments for their customers. I was lucky to get a same day appointment with Kimmy for 3:30pm, a basic pedi and acrylic fill in with design, because afterwards they began to get filled with walk-ins. Kimmy did a very good job on my pedicure and paid attention to detail with the design to my nails. If you do go you should expect a wait even with an appointment. Everyone does a very good job and does not rush. read more

I just had my first experience at this nail salon and I would highly recommend recommend to anyone who hasn't tried this place to give it a try. The people were very professional. They were quick and they really made me feel comfortable. My nails look fabulous and I can't be happier with the way they turned out, I got my eyebrows done and I love the way they turned out. I plan to be back soon! read more

I've been to Pearl Nail Spa several times. The visit today was with a new guy that had never done my nails. I have hard gel and asked for a fill in. He removed all the gel and started over (that wasn't necessary, there was nothing wrong with it), which cost double what a fill in cost. He proceed to continuously file my nails until I pulled my hand back because it was starting to hurt. He stated that he had done hard gel before, clearly he hasn't, his application was horrible and his paint job was ridiculous. $70 later and I'm home trying to fix my nails so they look half way decent. read more

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The service was great. So many colors to choose from. So clean and fancy looking. I will be going here again.

Wonderful service I called ahead got right in and the attention to detail even if they have people waiting is Fabulous - they make you feel like you're not rushed at all. I'll definitely be back! read more

The workers are all so sweet, the inside is always clean, the pedicure chairs work and are wonderful, and the staff always takes their time ensuring you are satisfied by the end. You can tell they care which is not always the case at other nail salons! Not to mention, their prices are very fair! I will definitely be back :) read more

Come here for my pedicures and they always do great. Lovely employees that take their time and provide a great service.

Duc did a fantastic job!! The salon was clean and cozy! They were very busy but took me as a walk-in for a later time.Definitely worth the wait! read more

Nice job on my pedicure, however I made an appointment and still waited 45 minutes until they could get me seated. Nice place but very busy. If you like the personal touch this is not for you. Wham bam thank you mam. read more

Very greedy! He schedules 3 people together and never takes you on the time of your appointment.

My first visit...I walked in and got service right away. The interior is clean and attractive. Hanna did an excellent pedicure. I will definitely return. read more

I've been here a couple times in the past and had no issue. Until my last visit on September 12th, 2024. I came in to get acrylics, and when I chose my regular polish, they told me I can't do that, even though it's advertised on their sign that you could. Every nail spa I've ever been do has let me use regular polish. I ended up having to spend $15 extra dollars for gel polish. They have false advertising and are being way too overpriced. The employees were very kind but I don't appreciate them not honoring their prices. read more

We arrived as walk-ins Friday after the 4th of July so figured we would be waiting. We waited about 30 minutes and received the Lavender pedi. Staff was friendly and responsive, nice choice of colors. Very clean, bright, airy atmosphere. We had gone swimming and I realized that one toe had begun to peel (gel) so we went back arriving about 25 minutes before they closed - they were all very apologetic and got me in and out even though they were still busy. I think it was a fluke that the gel didn't cure and they made it right - I would definitely recommend the staff at Pearl Nail Spa. read more

The people are very friendly and their prices are reasonable. They offer a reward program as well