This was my first wax experience ever & the staff were absolutely amazing! The front desk was so…read moresweet & Briana was an absolute godsend at making me feel comfortable during the entire appointment!! I loved the experience so much I booked my next appointment with her right after we finished.

The front desk and the esthetician were very nice however the wax I had today was not good. I…read morehaven't had a Brazilian since Bombshell closed but thought I would give this place a try. I had the service done today and am going to have to shave, defeating the purpose of the waxing! I have never had this issue before! I am so disappointed and wish I could get my money back.

As a true Gen X'er in desperate need of a serious skin detox since the '90s, discovering Haven Room…read moreSpa and Wellness has been a game changer. Back in the day, TikTok didn't guide us on skincare; it was 16 magazine convincing us that a baby oil tan was the ultimate beauty secret. Fast forward to today, and my skin situation isn't exactly stellar. Botox has been a friend, but facials seemed inconvenient amidst the chaos of parenting--until Haven Room Spa opened down the street. The moment you step into this spa, the high-end, relaxing, and modern vibe sweeps you away. Korinna, the owner, is the epitome of walking advertisement with her ridiculously gorgeous skin. I essentially walked in saying, "I want what you get." Elizabeth, the aesthetic magician, gave me a HydraFacial, and it was a sublime. A HydraFacial is a multi-step facial treatment that works wonders. Elizabeth meticulously explained each product, its purpose, and how it would benefit my skin. The results are mind-blowing--my skin is literally glowing. I never knew what "plumped up" meant until now, and my face feels rejuvenated in a way I didn't think possible without a time machine. Seriously, the results of the HydraFacial at Haven Room are more impressive and noticeable than Botox when it comes to looking and feeling younger. We're incredibly fortunate to have such a cool, hip, and high-end spa right in our neighborhood. Thank you, Haven Room, for making skincare a delightful experience!

I am fairly new to the location and found this while trying to find a new esthetician. When you…read moreenter the location, it is a very modern, clean, and vibrant ambiance. The staffs/owners are super friendly and accommodating. They were able to provide my requested service (facial) with another staff when the intended staff was sick. In addition, the facial was amazing and would highly recommend to give them a try.

I came here with my mom and sister for mani pedis, and we had a great time. The nail area is clean…read moreand has a nice aesthetic. There were enough nail stations for all three of us to get our nails done at once. We got our manicures and then went over to the pedicure area. The massage chairs had a setting for short people, which I appreciated. We opted for the sugar foot scrub, which I recommend. Our nail techs were very professional and lovely to talk to. They didn't try to pressure us into getting gel nails like some salons will. I had a wonderful time and will definitely be back.

After a long day, a nail appointment is therapeutic. I love the vast parking lot and accessible…read moreentrance. Upon entering the atmosphere is relaxing and very sheik. There is a relaxed waiting area. Now I had a nail but if you need a hair appointment it's several stylist waiting to service you. Now if your day has been stressful you can come get a massage. The pedicure area is soothing and can even accommodate the tiniest feet. If your eyebrows are uno or eyelashes are not wispy, you can get them glamorous here. Before I forget, if your mouth gets dry they offer complimentary drinks.

Look no further, this is the best waxer in the Richmond area. Erica took great care of me. I had…read moresome unruly nose and ear hair. She was able to quickly remove the hair with minimal discomfort. She suggested I give my eyebrows a clean up. What a great suggestion! I was beyond satisfied with the result.

Erica is great! Brand new to VA and she made me feel comfortable and so happy to find someone…read morenearby who offers hard wax. Good location. Great atmosphere.

First visit to this salon and I'll be going back. Love being able to set up and make selections on…read morewhat I wanted to have done online. When I arrived, the front desk was very friendly, and my stylist, Savannah, promptly came and got me. Something I was very pleased with is she knew what I had requested in my online booking and was able to speak directly to what I wanted. She asked great clarifying questions and got to work with no delay. I was going from a darker color to a blonde highlight with a shorter haircut/style and she did an amazing job. Definitely recommend the salon and Savannah. there are so many salons available but I haven't found one that was reasonably priced, made me feel welcomed, with a stylist who has a great personality until now. I'm 5 star happy all around.

I love this salon! It's difficult to find a good stylist that understands the nuances of curly…read morehair, and Abigail nails it every time! Need your brows done with no pain? Jennifer has you covered! The salon is exceptionally clean, beautifully decorated, and carries quality products. Give them a try, you won't be disappointed!

Like most salons, you have to schedule ahead many weeks if not months in advance to get an…read moreappointment. I've had two incidents with this place so won't bother returning. 1) I made an appointment and weeks later they called to say they made a mistake and should not have booked that time so had to re-schedule. Now I'm out weeks and was given no priority in replacing the appointment I'd needed. 2) to make matters worse, I scheduled way in advance to get my daughter's hair done for her keepsake Senior school pictures - yet they called just two hours before the appointment to cancel!! They'll say they can't help when a stylist gets sick - but they not only did nothing to reschedule her, they had a pissy dismissive attitude. They refused to put her with a new stylist, have one stay late, or double up even if we had to wait between appointments - ANYTHING to make up for them simply cancelling - they did nothing and worse could not care less. If you value your time, they won't. Don't bother going where you're not wanted.

This was my first POST COVID hair cut! My wife has gone here for quite awhile so I thought I…read morewould give it a shot!! The Salon was great with multiple safety precautions in place and Taylor was fantastic! I will be bach-hopefully on a more regular basis!!

I have been coming to this location ever since Amber took over ownership (which was sometime mid-…read moreto late 2024.... I can't remember). I followed Amber and John from the previous location where they worked. Their work is top notch, they're very friendly, and are reasonably priced.

I made an appointment for nails and when I arrived they had canceled my appointment. Then put me…read morewith someone I didn't make an appointment with. That's bad business to start with when you are taking on a new possible customer. My nails were ok. I have had better at a lower cost. Will not be returning. The person did not push back cuticles or clip dead skin around nails. I do not like my nails looking flat. I like the to have some curve for natural look. I got French manicure and she used polish on tips that made it look like a bubble on the ends. Still looking for a decent mail salon. Price is not the problem.

I needed someone to fill my lashes while I was finding a new lash tech and Glam Life was close by…read more My tech was Nyema and she was phenomenal. She was very personable and great and very skilled at doing lashes. She took her time and was able to get rid of the outgrown lash clumps that my last tech had missed (which was a lot!) She was very professional and explained to me what she was doing to my lashes whenever I felt a pinch (which was not her fault, it was because my lashes were so clumped together) and gave me warning ahead of time. I would highly recommend Nyema and Glam Life Beauty Bar for your lash needs, but just be aware that they're a little more pricey than others because they operate out of a shop and there's a shop owner, while the other lash techs work out of their homes.

First time getting lashes here. Alisha was my lash tech. I thought the service was great and she…read moredid a nice job. You must wear a mask during your appointment. Service was fast ( my set took about 2 hours to install) and I'm over a week into having them and I've had very little shedding. Whatever adhesive she uses is solid. Plan to return for my fill.