I found the customer service pretty good. Typical come in. Pick a color. We were sent straight to the pedicure chairs. I wasn't aware that there were pedi tiers available until my friend got offered a menu. So I got the basic and it was fine with me. Add-ons such as hot stones /paraffin wax / masks are available for an upgrade. My tech didn't talk much which was perfect bc it was relaxing. I had a basic manicure with gel polish and she added a simple chic design on one nail free of charge. She was gentle, thorough, and friendly. Traffic was constant but for 4pm in the evening, we were out in 90min. read more

Fashion Nails - Nail Salons Near Me - Colonial Heights, Virginia

They always do an amazing job and always have time to fit me In. Titi is amazing and can do anything that you ask for! read more

Fashion Nails - Just got this done for my Halloween Themed Baby Shower and TiTi (the owner) always does an amazing job! - Nail Salons Near Me - Colonial Heights, Virginia

Do NOT come here She rushed the ENTIRE TIME even though there was no one here I had to have her fix it so many times ! I was going to do a mani here too but once I saw how poor their standards are for painting I told them hell no! MF has the audacity to tell me "beautiful nail, you like them right". Gel pedi read more

Fashion Nails - Nail Salons Near Me - Colonial Heights, Virginia

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I think I have found my new nail salon. There was a lot of waiting but as there was only one person working... She did a great job on me and my granddaughter. It looks like they haven't finished moving in. They were at 33 and now they are at 3 Dunlop Village. read more

Fashion Nails - Right foot - Nail Salons Near Me - Colonial Heights, Virginia

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I literally JUS walked out the door..my nails look AMAZING..he did exactly wut I wanted..shape PERFECT..length JUS RIGHT .omg I'm so in love..I will DEF b back..I've been to 3 nail places in colonial heights & 2 in Hopewell an this is by far THEE BEST read more

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Came to VA for my husbands military graduation. Desperately needing fresh nails. I always get a dip manicure. I was taken care of right away. Nails came out perfect. I would definitely come here regularly if I lived here! read more

Fashion Nails - Dip nails! - Nail Salons Near Me - Colonial Heights, Virginia

Worst experience ever at a nail salon! The woman took over an hour and 15 mins to do my nails and cut me several times! Had my guy friend with me to get his first pedicure ever !!! Called around noon to advise we were coming and wanted the pedicure and nails done at the same timeframe for me and him... he waited over an hour another woman walks in and they take her immediately for a pedicure as he had been waiting all this time ! She finished my nails and was looking dumb founded as him wanting a pedicure after I made it clear several times that's what he was there for !!! To say the least it was the worst experience I have ever had! I asked for the owners number and she tried to say she was the owner ... then I said it again very loudly and she said they were on vacation and wrote a number down... I called the number and nobody answered and no name or voice recording on the voicemail! This is not the last they hear from me !!!! I will not make this my stop EVER and will tell everyone i know not to either !!! Don't go if ur reading this I'm warning u now !!!!! Oh and not to mention I had to tell her how to do my nails ... I could of done better job myself !!!!! read more

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I would just like to start by saying that I've been going here since high school. The ladies who've done my nails pay extra care to make sure I get the look that I want. If you're looking to get a gel or acrylic mani, you're in your bag. Ombré, glitter, designs... they got you. This time I got the SNS and uh.. I don't love it. I don't know everything when it comes to shaping dip powder nails but I feel like the guy who had me could've done a better job on my middle fingers. It looks a bit too thick in person. I still recommend this place overall. Just maybe request one of the girls for SNS if you can help it. read more

Fashion Nails - SNS Manicure - Nail Salons Near Me - Colonial Heights, Virginia

My experience at Fashion Nails was by far the best experience I've had at a nail salon. I was taking my mom out for her birthday, and she has a condition that requires her to need assistance from a walker and sometimes other people to get around. As soon as we walked in the door, the staff was really accommodating. They helped her into her chair and made sure she was comfortable. They also talked to her and didn't rely on me to figure out what she wanted, which is what I've come to expect from most salons as well as other businesses. She really appreciates that. Brittany was her manicurist, and she did an awesome job. My mom had smudged the polish on her big toe twice while we were in there and she did not hesitate to fix it for her and was in good spirits the entire time. My mom was worried about trying a new salon out today, but she couldn't stop talking about how much she enjoyed it after she left. We will definitely be back! read more

Fashion Nails - My Halloween inspired pedicure! - Nail Salons Near Me - Colonial Heights, Virginia

Here I go again updating a review - my first review was from visit #1. I have since been back two additional times. I think visit one was a turn off due to the salon + food + dog. I LOVE dogs, but not combined w/ food or salons. Last night I felt a little annoyed. I went in for my pedicure and manicure to release my annoyance. They did my nails and feet at the same time. Some might not like that, but it really saves a lot of time and the lady did ask first. Second, they now offer a $10 "mini facial" in conjunction w/ pedicures. I didn't expect much for a $10 facial, but it was relaxing and worth the extra money. Don't get me wrong - it's not like a real facial, but she cleaned my face, put on a cool mask, and then used some light lotion. I was almost over stimulated from a pedicure, manicure AND facial all at the same time, but I was in and out in no time! read more

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there are only two people working on this salon so bring your patience. And on my last visit for a fill in she decided to write in a $10 tip read more

Today I went there I had been going there for a while until today all had been going good but today all went wrong and I won't be going back my nails looks horrible my nails are uneven and bubbling already and look nasty. The tech that did my nails didn't listen to what I said at all then proceeded to start talking to his boss in their native language and when i said I understood what they were they saying they stopped and began to speak English again real quick. I'm sick of these places thinking just because we're American that we don't know their talking about us like their stupid. This place is horrible and I soon will not be going back. What a waste if my money. My nails look horrible and their nasty looking and I'm just over it. Don't go there unless you want crappy work. I'd give them zero stars if I could. read more

Fashion Nails - Nail Salons Near Me - Colonial Heights, Virginia

Staff is super super friendly! Thai and Mike did an awesome job. We walked in and were helped right away. I needed something very specific and they knew exactly what I was looking for. My nails look great! Salon is clean and well kept. Prices are more than fair! 10/10 would recommend if you are in the Fort Lee area! read more

Fashion Nails - Clear Dip - Nail Salons Near Me - Colonial Heights, Virginia

This place is horrible... I will never go back here again! Ever since management changed there terrible. They deserve no stars really. I just got these done last night and they didn't look as bad then as when I woke up this morning... I will be returning to show them today and they will do something about it. DO NOT GO HERE.... and there over priced for services they can't even do. This is dip powder in the picture below that was just done last night read more

Fashion Nails - Nail Salons Near Me - Colonial Heights, Virginia

I'm a bit sad I have to give this place a two star review. Because he did a good job. Asked for a basic pedi, I even said it three times. The older guy they have working for them is a trickster. Even when I clarified I wanted a basic pedi he applied the gel ($15 up charge). I thought maybe he was trying to gain my business since it was my first time, but then he charged full price for a deluxe pedi. Smh when i expressed why $42, he snickered and said i asked for gel. I never said i wanted gel. not business savvy, you might get away with that one time, but you won't make a repeat customer, very unethical and sneaky. read more

So this was my first time receiving services from Fashion nails. One of my Soror's referred me here and told me to ask for Nikki. I arrived when they opened @9 along with my BF to get pedicures for our cruise. He was served 1st as I waited for Nikki. When she came in she told me she was booked up for the day so I would have to wait until the next person came in 5mins which was fine ( but I wish I knew they took appointment otherwise I would have as well most nail places around here do not). Well 5mins turned into 40 grrr and when he came in he tried to make me wait for the lady to finish my BF pedi and she would take care of me instead of him... UHHH NO LOL. He did end up doing my mani and pedi and it was overall a good job. Other than the initial poor customer service my nails look good. I'll be back but next time with an appointment made with Nikki lol. read more

Fashion Nails - Nail Salons Near Me - Colonial Heights, Virginia

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I was greeted very nicely. Some spoke English more than the others but they were all very accommodating. My nail tech was Kathy she spoke good English and did a wonderful job with my nails. She did everything I asked for and more. I will definitely revisit when I'm in the area. Thank you Kathy! read more

Fashion Nails - Nail Salons Near Me - Colonial Heights, Virginia

You're getting one star because I can't give zero. I was very unhappy with my manicure and the attitude of the man who did it. I know part of the sales job is to up sell but I don't appreciate being told I made a bad choice when I decide not to go with gel when that product doesn't match my lifestyle. I also was told that oval nails were not nice (it's what I like!) and that I'm being difficult for requesting what I want when you're performing a service for me. At the end of the day, he didn't take his time (no push back of my cuticles, used a drill when I requested not, burned through my nail beds, and sloppy paint application). Sooooooooo disappointed. Will NOT be coming back. For anything. Ever. read more

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Decided on this salon because it was closer than locations in Richmond. Sadly, I will not be returning. The staff was extremely nice and sat me down in a chair immediately, but the attention to detail during my pedicure was poor. 2 hours after walking out, I can already see bubbles on the top layer, my cuticles are covered in polish, and my pinky toes are not even fully covered in polish. Will need to play very close attention if you are getting your service here. Again, staff was very friendly. read more

Fashion Nails - Bubbles on toe, pinky toe isn't fully painted and polish all over my cuticles - Nail Salons Near Me - Colonial Heights, Virginia

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The girl who did my pedicure couldn't understand me when I asked her not to cut my cuticles and seemed to be a trainee still. She cut too much on my big toes and hurt me, and split them. The guy who did my pedicure was hilarious and ok at hombre dip. Too thick and I got some air by my cuticles unfortunately. Don't think I'll return. read more

Marie was absolutely amazing, so friendly and polite. The salon is clean and very sanitary. If ever back in the area I will most definatly come back. read more

Fashion Nails - Nail Salons Near Me - Colonial Heights, Virginia

This was my first time at the salon and I would highly recommend it to anyone. There was no wait. The young lady that did my nails was so nice and told me what shape would look best on my hands and man was she right. I had wonderful conversation with the employees. They were all fun, down to earth people who knew what they were doing. Very reasonably priced while still producing excellent quality. read more

Fashion Nails - Pretty acrylics! - Nail Salons Near Me - Colonial Heights, Virginia

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I've spent a lot of time and money along with sending customers there. But now the service is very unprofessional and the attitude is not good for the work place. After $80 in three days I need two nail repaired and the roughness when the work is done is very uncalled for. The gossip towards customers is wrong. And no communication if you not spending a lot I sat the other day for over 10 minutes just for one nail repair. read more

I got a pedicure and a manicure (without paint) after I saw how my pedicure turned out. I had a split in the layers of my first toe nail and instead of smoothing and buffing it out it was just directly painted over. Now that I think about it I do not believe a top coat was even applied either! When putting on my flip flops the worker smudged my pinky toenail and proceeded to throw some paint overtop instead of restarting it. My manicure was then began with lukewarm/cool water. Cuticle cream was not applied before cutting at my cuticles with the tool and my fingernails are not evenly rounded. II foresee my toe nail paint chipping very soon. Pretty disappointed overall after closer inspection upon leaving. Update: The paint on my toenails chipped after 1 DAY! AVOID THIS PLACE AT ALL COST. read more

Love this place! I had another salon ruin my nails and Theresa made them gorgeous again and did my brows amazingly. I'm very anal about nail places but this place is great. read more

Fashion Nails - Awesome nails by Theresa - Nail Salons Near Me - Colonial Heights, Virginia

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Got a gel mani and regular pedicure. The employees were very nice and it was an enjoyable experience, the gentleman that did my nails was very delightful to talk to. Came in on a Saturday mid-afternoon wasn't busy when my aunt and I walked in but as soon as we sat down several customers came in for varying services. read more

Fashion Nails - Gel mani and regular pedicure - Nail Salons Near Me - Colonial Heights, Virginia

Nice and clean nail salon, I walked in and was greeted by all the technicians. I was seated within two mins of walking in. I didn't catch her name but she did such a good job on my eyebrows. Will be coming back here in two weeks. read more

Fashion Nails - Nail Salons Near Me - Colonial Heights, Virginia

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So I'm in the army and pedicures are a must after a hard work out at the gym or foot March out in the trail. This place is absolutely incredible !! Get Mimi if you can!!! She gave me the absolutely most sincere personal deluxe pedicure service ever! I've been in the army for 6 years so that's a lot of pedicures around the country. This one was the most relaxing and enjoyable and it was thanks to Mimi. Nail salon over all had Great products on skin, amazing stone massage, amazing towel wrap, and everyone here I noticed takes their time for good attention and service. read more

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Relaxing and fun atmosphere makes this place a great spot to visit. I am a male and I get pedicures. Due to problems with ingrown toenails and severe calluses I need them every 2 months or so. It is just easier than dealing with it myself and Fashion Nails could not be a better more relaxing place to visit. The staff will cater to your needs and send you out the door feeling satisfied and happy. read more

I'm visiting out of state. Decided to get a pedi and mani. This place was great. No wait, no rush! During my pedicure there was extra time spent on my leg message (which is obviously the best part)! I had a great experience here! read more

Great place overall only disadvantage is if you don't get there when they open up your screwed bc they get super busy. Prices are good compared to other places and staff overall is good some speak better English than others... honestly is the best nail place in the tri-city area. read more

Took my daughter in to get her toes and nails done. We were told by the male owner it would be a 30 minute wait and then she would be next. While waiting another lady arrived with her two daughters and they were also told 30 minute wait. Then the owner received a call from a lady that supposedly an appointment to come on knowing there was already a wait. When the other two coworkers showed he took both ladies first instead of taking my daughter. When I questioned him he said he would take her next. I said no sir she was next! He tried to make some excuse but the truth is he lied several times so I do not recommend this nail salon!!! read more

My pedicure was the best I've ever had!! I was greeted upon arrival and talked to like I was a person and not rushed. It was a great experience! They are the only nail place open on Sunday! Everyone was nice and they even gave me my nail file and scrubber to take home. Well worth the money! I will NOW be coming here every time I need my nails and a pedicure done!! My manicure fill in was done by a nice girl named Melba. She did a great job! read more

I have horrible, horrible nails. However this is the only place in the Tri-Cities I like going to to get a pedicure. The prices are a bit steep, from what people tell me, but it's really worth it. They do a fantastic job. I've been to quite a few other nail places, but just never felt like I was a wanted customer, rather someone to get in and out as quick as possible. The people here are amazing and nice, and know what they are doing. read more

Good god, I don't even know where to start. I had to make myself wait a day to write a review because I was sooooo annoyed with this place! I was on my way from NC to MD and wanted to freshen up my nails and I like to stop in Petersburg for a midway break. I used yelp to find this spot and based on reviews, I came to FN instead of the one listed closer to the highway. BIG, FAT, HUGE mistake. I've honestly never seen my nails look so bad and if I can figure out how to upload the pictures, I'm sure you'll agree. The first visit on Monday 6/23, was not horrible, the only problem was that the nail tech cut one of my cuticles. I got a regular mani/pedi and for a million years, that's all I've ever gotten, so for whatever reason, after she painted my nails with regular polish, she put a coat of clear gel shellac on top. She said so it would last longer. Usually my polish lasts about a week because I'm not hard on my nails. I wait a while, she tells me I can go, I get in the car, and for the next 3 hours to baltimore, just drive and you would think the nails would be perfectly set.... I get in the house and realize when i picked up my bag, two of the nails had scraped off half the polish on my right hand. I can only assume that the regular polish was not dry before she applied the gel?? Throughout the night and the next day almost all my right polish comes off the top half of my nails and a couple of the left ones. I couldn't believe they looked SOOOO bad! I was so disappointed because I wanted them to look extra nice for my visit and they looked horrible. I decided that on the way home yesterday, I would stop in and ask them to fix them and this is where I was completely shocked. I walk in with my receipt from two days prior, nicely explain and show her my nails and the manager, Teresa gets really rude and says that regular polish doesn't last as long as shellac. I say I know that, but i've never had polish just slide off and shouldn't it last 24 hours. She continues to insist it was my fault and when I tell her that the girl put shellac on wet polish, she finally yells at one guy to repaint my nails. She tells me to pick my color, which of course is not on the wall when I look. When I tell her I don't see it, and ask if it could be somewhere else, she again gets an attitude and yells "just pick another color, the bottle could have broken or something"... a young lady working gets up and helps me find a similar color and she was the only nice person this day. (I gave her a couple dollars on my way out and thanked her for being helpful and sweet) The guy that soaks my nails does not speak the entire time until he comes over and realizes that he has used the wrong stuff and ended up using the dremel tool to get the rest of the polish off. When I asked him for the lady's name that I dealt with, he says she is the nicest manager ever and everyone loves teresa. I said you must not have heard how she spoke to me. His suggestion was that maybe she was tired of people coming in. By that response, you might assume it was late in the evening or closing time, but no, this was 12:30 in the afternoon. He did tell me that the tech that helped me me monday no longer works there and she has had a lot of customers complain about her. When he is done with my nails, the cuticles are all dry and gross looking because of the sanding tool, the polish is bubbly and I can't believe the experience I've had. Worst customer experience ever. If I could give zero stars, I would. read more

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My first mani/pedi in a loong time! It was awesome. Finally was able to meet Melba who is, also a makeup artist. She is really good. The service I received went beyond my expectations. Will definitely come back!! read more

I was hesitant to get my nails done here because of that one horrible review and the fact that I was just nervous to go to anyone other than my usual lady, but I ended up having a great experience! I got a Fill on my gel manicure (previously done in Hawaii) from a guy with lots of tattoos. Sorry, I didn't get his name so this was the most obvious way to describe him if you want to go to the same person. He was really meticulous and didn't rush it at all which I appreciate since fills are typically cheaper and most people want you in and out. The cost was under $24. I'm only visiting but if I were staying longer, I would definitely go back to Fashion Nails without a worry. :) read more

Fashion Nails - Nail Salons Near Me - Colonial Heights, Virginia

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Well after almost 2 years its time to go somewhere else. The service in the past 6 weeks have been bad. And its a shame. The were top notch in my book. Now they have sunk. I have had to wait plenty of times but now im waiting 1-2 hrs. They only have one tech left that i will trust to do my nails. For me thats not good. When i first starting coming here i had 5 to choose from. Now its 1 and she is new. So they have lost a customer. read more

I'm from Cleve. And this is the best pedi I've had. They take their time and does a great job. They were closing at 7 and they let me come in 20 mins prior to that for a full-set and pedi. #LoveLove read more

I guess fashion nails allegedly has new management according to one of the comments below. Well I wasn't expecting to spend 72$ just for a basic pedicure (from 23$ to 27$???) 35 for a fill and gel polish and 10 for brows (I wanted coffin nails) I told her that and she just couldn't file it right to save her life. I never had to tell a nail tech so many times how to file. Like you really was going to have me leave your establishment with crooked nails?? Not even coffin. I'm so disappointed. You guy keep changing management for a reason huh. I had to say no twice with painting my finger nails a color I didn't want . You still paint a second nail until I said no the 2nd time. I'm so unhappy with this sloppy job. It's so thick, didn't even put enough powder filling in. Same lady did the fastest pedicure I ever had in my life (15 mins??) smh. Sloppy paint job I had to ask "will you use the paint brush with nail polish remover" on my toes. I will never come back here. Not worth hype. Every management (every bad customer service) going by experiences, just wanted to give a change, no more. read more

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