I consistently have such a great experience at Holy Chic! I typically see Rachel, and she is always…read moreso attentive and beyond patient with me (I can be indecisive and particular about my nails). Before she even gets started, she takes the time to check in about what I want to do with my nails, what my nail goals are (whether I want to keep them shorter, focus on strengthening them, etc.), and what type of manicure or pedicure I'm looking for so we can make sure it's something she's able to do and that we're on the same page. Throughout the the appointment, she will continue to check in to make sure I'm comfortable, enjoying my experience, and happy with how everything is coming together (shape, length, color, etc.). I also really appreciate that this welcoming experience goes beyond just Rachel. Everyone at Holy Chic goes out of their way to make me feel comfortable, says hello when you enter the salon, talks/engages with me, and overall makes me feel welcome whenever I'm there. You can tell they genuinely care about their clients and the experience they provide, and I always leave happy with my nails!

I would say this place is quite misleading. I really wanted to love this place but honestly it fell…read morebellow my expectations, a mani pedi turned into a 5 hour ordeal... To begin, it is advertised as a professional salon and services are advertised to come with consultations. I am not entirely sure what the consultation was supposed to entail but I did not receive anything. Upon walking in the front desk girl was quite off putting and I will say I felt a bit micro aggressed by her. I repeatedly told her I was here for a 2:15 appointment booked in my boyfriend's name (I said his name and how to pronounce it) and she insisted on butchering his name several times. Wasn't a fan of that. Then on came the pedicure, my appointment was scheduled with WanWan, it was going great until it came time to get my French pedicure. I showed her an image of exactly how I liked it and what I received was nothing like it. I tried to show her an example off of he internet and she apprehensively mentioned that the photo is AI and in real life it's never going to be that perfect. I proceeded to letting her know that I get French frequently and I can pull up a photo of what I like my nails to look like. You would think for a 75$ pedicure the techs would be able to mimic a sample photo and not try and convince you it's AI and that you should accept sub par work (I'll add a photo of what I got in the attachments) she asked me if I wanted a solid color instead ... and I mentioned I only chose this shade of pink under the pretenses that I was getting French. She brings over the g colors which while looking at the gel colors and picked one she let me know they may not even have that color. Bear in mind at this point I already had he pink on my toes from the French. She also said she will add the new color on top of what was on my nails which was annoying. Also she asked me if I wanted another design I asked for sample photos of pedicure designs she's done and she had none to show me. She showed me all manicures. She told me she doesn't take photos of peoples feet because she feels weird about it or something and doesn't want to photograph peoples toes. I accepted that, though with consent I don't understand the issue. Anyway as this ordeal continued she both took a picture of the photo of my foot on my phone and then SNUCK a photo of my actual foot in the moment as if I didn't see it. My thing is I didn't care but you made it a thing as to why you don't take photos of peoples feet and then you take a photo of mine without my consent. I let it rock because honestly I was just trying to get out of there but it really rubbed me the wrong way. Overall at this point just annoyed as she tried to redo the tip 3-4x with no improvement. She also cut my grown out toenails all weird so they were no longer perfectly square. Again for $75 you would think the techs are capable of just doing a simple line. Eventually once I spoke with a manager WanWan gets swapped out for Lotus (she was amazing! And she tried her best to make sure I was happy with my mani pedi) wish I had her from the start. I truly felt bad because her whole afternoon got derailed due to this mess. I was so over being there that I didn't even bother getting gel on my hands so just got a clean up mani which also cost $35... all in all I feel like I just wasted 5 hours of my life I cannot lie. A bit frustrated overall but I am happy with how my toes came out (THABK GOD FOR LOTUS). I probably wouldn't come back here if I wanted French, and honestly if you're paying $95 for a service like this I feel like you would expect a certain level of professionalism and capability? Idk. Praise Lotus though. I will say proper customer service would have offered me some sort of discount or something for all the inconveniences but no I was stuck with a $95 bill. Which I paid it but I also had 5 hours wasted down the drain as previously stated I probably won't come back, might have considered it if they offered me something for the inconvenience but all in all it is what it is at this point. All in all way too overpriced for the kind of service you receive.

I ended up here on a whim...best find in RVA. The exterior of the shopping center doesn't suggest…read morewhat a fabulous gem is waiting inside. The salon is delightful and the owner and staff are all wonderful. Literally the best manicure I've ever had. Check them out, pronto and when they suggest the new gel -- just say yes -- you will NOT regret it.

I went to bring my girlfriend to do her nails and we called in before so to check on pricing and…read morehow everything works at this location (new to Va) price ended up being $60 for toes but when we got there they went to to back together talked then came and told us $100 for just her toes. Told them about what they said over the phone and they tried justifying that by saying "we thought you said, your name 1 big toe for $60 this lady must be high on nail polish. ‍ there's no other explanation for it... bad business and they just lost a customer who would have gotten her nails done twice a month.

I am a regular sugar scrub pedicure client. I rarely have to wait long. it's best to call for an…read moreappointment. They are efficient. The salon is mostly clean... They could probably use new waiting chairs

Everything about our experience at Bliss bought me joy. It was so relaxing & refreshing…read more Beth took good care of me. She has the magic touch. The Cherry on the top was the 15 min Massage which came with our Tropical Pedicure. She had the perfect balance of pressure and flow. The movements was perfect! She knew how to hit my spot! I like the ambiance of the place. It's very clean and seems like an upscale establishment. We didn't have a long wait time. The staff was friendly. Highly recommend.

All the nail techs including the owner are friendly and attentive. Any questions that you have,…read more they will happily answer. The great esthetics of the salon and chill vibes greet all who enter! Though I have not been in awhile, I usually get a dip short square. The design is usually decided from a photo I find on social media. I think the next visit I will get the foot spa treatment because it looked so relaxing and they use essential oils and natural items for the experience. 425 is top notch and

The fact that there's a single bad review here baffles me. All the girls at 425 are awesome. I…read moreusually request Jo, she always does an amazing job. My nails are thin and I'm picky. Jo is patient with me, never rushes through the job and is meticulous. She started with Gel-X now we've moved to natural nail with hard gel. She loves doing nail art and always makes sure to ask me how I'm feeling about colors etc as she applies. I also haven't had any noticeable damage since I started seeing her. I was originally looking for a Japanese nail salon in Richmond or surrounding areas but my friend found Jo and I'm so glad she did! Her work is perfect and my nails always look natural and sleek.

I started coming here this summer and I've been super pleased with the quality and talent of the…read morenail techs here! I've been seeing Denisse (who is the owner) and Camile and they are both awesome. This is my first experience using builder gel which helps maintain the length of my nails. They really take the time to make sure it looks perfect. It's also very easy to book an appointment since their website shows all the available slots!

As you can see I am NOT happy. I have to go to another nail salon to fix the horror show that my…read morenails are. I went there because of the reviews... Well, here is my review DON'T DO IT! It cost me more than I have EVER paid for my nails and there is nail polish all over my cuticles. Just DON'T.

I have been to a few nail salons over the years. I went in on a Friday. There was a bit of a wait…read more Which I think is totally expectable when one walks in w/o an appointment. But was greeted when I walked in. They had by far the largest options of nail colors I have ever seen and it took me a while to decide. Which is great to have such a verity. They did great, did not rush and made sure all was well. I am usually hurt when I get solar nails done but was never hurt!!. I ended up feeling like they were too long and was able to get in right away and they took care of me and all my concerns. That is huge in my book! They are a bit pricey I feel but well worth it. Great people, great service! I will be going back there from now on. Good job guys :)

My Daughter went to get her nails done for her birthday the guy working there said he can do it.He…read morewas rushing the whole time did not take his time doing her nails.When it came to the gems he said he didnt have the gems and he used ones that she didnt even want.Then he charged us $110 for it.I will never recommend this nail store its horrible not pleased dont waste your money here and time.

After years of going to different salons, and trying every variation of extension from acrylic to…read moredip to builder in a bottle, I finally gave up and did gel at home for 2 years. But then I found Nathan! I don't know what his trick is, but my nails last at least three weeks. Prior to Nathan I was lucky to get 10 days out of a set everything lifted and popped off. I highly recommend Helen's!

I went to Helen's to get my nails done before a big trip I have planned. I normally do my nails…read moremyself at home due to cost but I wanted to treat myself. The tech I had worked hard to do the design I showed him - and it looks really good. I asked for a muted French tip which I didn't get. However, that's also a little on my because I feel uncomfortable correcting people. I'm sure if I would have reminded him he would have changed it. The other bonus was that it was affordable. Edit: I had to update. These nails peeled off a week after getting them - they were gel. Also, my nails were not even with each other and some were even different shapes. I wrote the original post right after the appointment but had to update unfortunately.

I came back for my 2nd visit and was fortunate enough to get Ashley. She is such an upbeat,…read moreprofessional, caring beautiful woman. She not only treats her client's wonderfully but she also makes sure EVERY client is happy and checks on everyone regularly without making her customer feel any less special. She is one of the BEST Managers I've seen in a very long time. I also asked about a glitter ombré powder this time. She not only accommodated me but let me know before we started that services slightly higher price. I for one greatly appreciate her transparency with cost. Again, I highly recommend this wonderful salon.

Walked in with my sister on a Friday afternoon for gel manis and pedicures. We were seated right…read moreaway. Staff was very kind, salon was very very quiet. But all in all a nice vibe and place.