10/10 recommend. I honestly can't recommend Kimberly enough. I have tried just about every waxing…read morecompany in the Richmond area and I am so thankful that I found Kimberly. She makes Brazilian waxing/sugaring easy! She is so relatable and good at what she does! She also does sugaring which is difficult to find in Richmond. I have been getting Brazilians consistently for about 5 years now and this is one of the best services I have received. Thank you Kimberly!

I am a frequent flyer at all the local waxing spots and Peachy Keen is a great little spot. I had a…read moreBrazilian and eyebrows and it was great. Quick and painless. What more can you ask for from a waxing experience? The prices are comparable with all the other waxing places in the area. A definite must try for all your waxing needs. P.S. They do sugaring too. I have never tried it, but I might on my next trip there.

I came here from a couple of reccommendations of friends, and was happy I did. I got a brazilian…read morefor the first time and it wasn't too bad! I was with Lauryn who explained everything really well and we even laughed through my entire appointment. Overall I was very happy with my experience and will be back for future services

This waxing station is now my go-to for Brazilian waxes! The spa is very aesthetically appealing…read morewith LOTS of sugary treats for those with a sweet tooth! The check-in process is very seamless and there is very minimal waiting around! I've had both Ashley and Lauryn do spectacular work! They're very friendly and make you feel comfortable throughout the entire process! They were both fast, efficient and didn't leave a single strand of hair behind! I would highly recommend!

I've been coming to Swasty for a few years and she always does a great job with my threading and…read morewaxing! She has so many services available and can take care of anything you'd ever need. Her facials are really good too! She is a one stop shop! She's always really friendly with my toddler and both of us feel really comfortable at our appointments. And she listens to whatever preferences you have, like thicker eyebrows or a sharper shape.

I've been growing out my brows for approximately 5 - 6 months and she helped me and explained to me…read morevery detailed why my brows are shaped the way they are, how to avoid, steps moving forward to achieve my goals. I've been a victim of nail salon waxers and am excited to start my threading journey with her!

Horrible experience from start to finish. What made it worse was that the esthetician doing my…read morefacial was clearly sick--sniffling and congested the entire time. Shortly after, I ended up getting a cold and a cold sore, and now I'm left with a scar on my lip. My daughter also had a terrible reaction--she broke out badly after her facial. Because of all this, I canceled future appointments for my family, and instead of showing any concern, they charged me a cancellation fee. Customer service and management are worse than the service they provide. As a physician, I take hygiene and safety seriously, and this place completely missed the mark. I will never go back and would not recommend it to anyone.

I absolutely approve of this business. I have been a customer of Glow Med Spa for over a decade,…read moreand I wont go to anyone else! This was my first time at this particular location though. I normally go to Short Pump, but I wanted to get a massage on my birthday and this Northside location had a time slot for me. I was not disappointed, not only did Skye provide an awesome deep tissue massage for me, but she was kind enough to give me a small discount in honor of my birthday. That was so sweet and unexpected, but I really appreciated it. (She didnt know it but at that moment I was unemployed, so I really appreciated that gift.) Back on my feet now and ready for another visit. Im hoping Sky also works out of my favorite location in Short Pump.

The service I received from the professionals at Pneuma Wellness was nothing short of amazing! I…read morewent in for a 60 minute massage and upon entering, I could feel the genuine warmth and care! The environment was calming, welcoming and personable! I received detailed information about what was being done and after care! Hats off to the owners! ~Toni Encalade Harrison

Marvin was very nice, I had a massage focusing on my back and shoulders. He was very knowledgeable…read moreand helped me with preventative measures for back and neck pain.

I've been going to European Wax Center for over 8 years. I love their brand and the high quality…read morewax they have here. I started going here when I was living in Miami. If it's your first time visiting, they give you any one free service or 50% off a Brazilian. I'm grateful we have this chain all over the east coast. I've been to some incredible ones and some very bad ones, this one is pretty good. My favorite ones have had waxs under 15 minutes and great conversation. The worse you can find is ones where they try to sell you a million products, take forever, and judgmentally ask you if you want something else waxed. I've been going to this location for about three years. I always go with the waxer who is available at the time I want to go. I've had mixed reviews on my experience here, but most of them are pretty good experiences. At this location you can usually be done 15-25 minutes. They've stopped the judgemental wax questions too. There is one waxer there who is so easy to talk to and makes the whole experience amazing, I'm blanking on her name, but know there are some great people here. If you come often, I highly recommend purchasing a wax pass, it makes things cheaper. This location is clean and has chairs when you're waiting to be called. If you're looking to get a Brazilian, this is a great place to get it done.

They seemed to be closed although it's business hours. The doors are locked and the lights are off…read moreinside. I called and no one answered the phone. Also the last time I came to this location I waited and waited while people who came after me were serviced before me. Finally after about 30 minutes post my appointment time they tell me that the person I was scheduled with had left.

I used to go to Bombshell but with their recent closing, and a trip coming up I had to find someone…read morefast. I stumbled upon PYNKNYMPH via yelp and the great reviews made this a no brainer. I was not disappointed! The whole experience was easy - from scheduling, to parking (I got lucky!) to the actual appointment. Hannah was professional and so personable! We talked the whole time which always makes it a little easier. I got my usual Brazilian and when I say it came out perfect... it really did! I'm definitely plan on going back.

Had my third appointment. Again, professional. The appointment started on time and was quick and…read morepainless. Setting is great. Welcoming and private. Highly recommend.

Alexis of Bikini Bar is top notch! Her studio is so clean, feels and smells like a warm home. Her…read morecustomer service is above average and really sets the standards for small business owners. Her waxing/ therapy session is something I look forward to. We have such great conversation during my services. Her waxing services are efficient but also don't take all day. You never have to wait for her, she communicates very well if anything changes and how to get to her studio. She takes all forms of payment and is just a great person. Book with her today! You deserve luxury.

Alexis does a consistent fantastic job with my waxes. Her space is clean and she's friendly and…read moreprofessional. So glad to have found her!

This is my second time getting a massage at serenity spa. I've been out here from California 2X in…read moreone month. Brianna is great! Best in the country!

My wife and I booked a couples spa day about a month and a half ago. This is important on why it…read morewas booked so far in advance. My wife and I were in Short Pump and decided we wanted to schedule our couples spa day so she called the Short Pump location. I was sitting beside her and they were on speaker phone while she scheduled. They kindly asked if "your husband" would be ok with a male massage therapist. This is a no for me and always will be. It's my personal preference and will never change. My wife said no and they told us it would be about a month before they could accommodate us. We showed up on our scheduled date after working extra late the day before because it takes us an hour to drive to this location and we know it would take up our whole day. After sitting in my sauna for 20 minutes I sat there waiting for 10 minutes for my therapist, who, to my surprise was a male. I explained I did not want a male therapist. He was polite and I thought was going to tell me to wait a few minutes while he figured this out. Instead he said "go ahead and get dressed and go to the front". So that's what I did expecting an employee or manager to come figure out what needed to be done. It's also important to know once he told me this I told him to tell my wife because I know she would have gotten up and left. He said to me "Oh, she's probably started her treatment". He did not walk me to the front or talk to me after in any way. The staff sat at the front desk whispering back and forth so much that I felt uncomfortable and decided to wait outside. 2.5 hours later I get a call saying it's time for my facial. I explained what happened and told them it was a terrible experience and they said sorry and I won't be charged. She also said she would have a manager contact me. Guess what, not contact has been made to me directly. However, my wife called and let them know just how bad and unprofessional this experience was. The manager, Kendall, agreed and said this is unacceptable and she was going to contact upper management to see what they could do. After Kendall failed to contact my wife as promised she called her. Now Kendall told my wife I lied, that never happened, there staff did nothing wrong and they could offer me 20% off if I come back in. Let me be clear on how I feel about Scents and Serenity. I would rather chew my own fingers off than step foot into that spa again. I will eat the money I wasted on this place rather than be treated so badly, called a liar and listen to the excuses the staff made to protect their mistakes. It was clear and I heard my wife directly state I wanted a female therapist and they agreed and scheduled a later date. Oh, let me also explain that my wife probably hadn't even started her session and had a female therapist. They easily could have corrected this by switching. We would have been completely fine with that. And time wasn't an issue. We started 10 minutes early to the excuse of "you wouldn't have gotten all your time" is irrelevant. Look, I'm sure people may love that place. Everything is good until it isn't and the way the manager handled this showed my their attitude towards all their clients behind closed doors and money is the only thing that matters to them.