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    Glow Med Spa

    4.4 (93 reviews)
    Closed 10:00 am - 6:00 pm

    By appointment only

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    The hyperpigmentation from the skin peel burn she gave me in my 20s.
    Erica W.

    In my 20s, I went to Shia for Brazilian waxes, then she started to offer facials. She would always charge me for one service so that I would buy products and knew that I'd tip her generously. (A friend from work recommended her and told me upfront that she she would tip well since Shia would not charge for all of the services. So, I'm sure that Nancy, the owner of Bella Donna probably didn't realize this for all those years). Basically, Shia burned my face with some acid peel. I remember the sound of it when I cried out. When I got home, I had a raw spot that blistered. Because I didn't want Shia to get in trouble (and she happened to be dating a friend from a larger social group), I texted her about it and panicked. She told me not to come to the salon and she drove to my house with some ointment from Dermatologica. She told me not to tell her boss. I should not have trusted her and filed a complaint. So many weird or unethical things like lying about not knowing where I could get lash extensions done (she had a poster in the room for them); and, I guess she didn't want me to have them. I stopped going to her and went to a different aesthetician after that, whom helped lighten the scar after the scab went away. Below and behold, in my late 30s, the hyperpigmentation appeared. I reached out to Shia, and she pretended that she didn't know me or remember what happened. She told me to reach out to Bella Donna (which I see that the original owner Nancy retired from). I asked to cover the cost of the Pico Laser treatments required to remove the spot (per my several dermatologists). I am disappointed that she refused as well as didn't even apologize as someone who did give her lots of cash as compensation (for what she didn't charge me for at Bella Donna). I was young and just wanted to support the friends in my circle. In any case, I'm disappointed by her response and refusal to accept responsibility, not only as someone who was a client, but also a friend.

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    8 months ago

    Lauryn is the BEST!! I would ask for her at either north side or Cary street. I can't say enough about her manner and gentleness

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    3 years ago

    I had. really good experience here, they just wax too slow for me. My waxer Nakeishawas great.

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    Review Highlights - Glow Med Spa

    Waxing isn't exactly a painless and pleasant experience but Lisa made it the best wax experience I've ever had.

    Mentioned in 7 reviews

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    European Wax Center

    European Wax Center

    3.6(165 reviews)
    2.1 miWillow Lawn, Near West End
    $$

    I've been going to European Wax Center for over 8 years. I love their brand and the high quality…read morewax they have here. I started going here when I was living in Miami. If it's your first time visiting, they give you any one free service or 50% off a Brazilian. I'm grateful we have this chain all over the east coast. I've been to some incredible ones and some very bad ones, this one is pretty good. My favorite ones have had waxs under 15 minutes and great conversation. The worse you can find is ones where they try to sell you a million products, take forever, and judgmentally ask you if you want something else waxed. I've been going to this location for about three years. I always go with the waxer who is available at the time I want to go. I've had mixed reviews on my experience here, but most of them are pretty good experiences. At this location you can usually be done 15-25 minutes. They've stopped the judgemental wax questions too. There is one waxer there who is so easy to talk to and makes the whole experience amazing, I'm blanking on her name, but know there are some great people here. If you come often, I highly recommend purchasing a wax pass, it makes things cheaper. This location is clean and has chairs when you're waiting to be called. If you're looking to get a Brazilian, this is a great place to get it done.

    They seemed to be closed although it's business hours. The doors are locked and the lights are off…read moreinside. I called and no one answered the phone. Also the last time I came to this location I waited and waited while people who came after me were serviced before me. Finally after about 30 minutes post my appointment time they tell me that the person I was scheduled with had left.

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    European Wax Center
    European Wax Center
    European Wax Center

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    Glow Med Spa - skincare - Updated May 2026

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