Horrible Experience! I do not recommend! I've been here several times, quality gets worse each visit. I'll never go back again! One person did my pedicure (rushed) then they switched people and another person did my manicure (even more rushed) Sloppy! Did not touch my cuticles. Cut my nails & filed, then charged me extra for doing so. Ridiculous! I paid for mani & pedi and they charged me more for "shaping my nails", I've never had this extra charge in my life! Sloppy, rushed, horrible manicure- I will not go back!! read more

I've used Relax for nail care on and off for 15 years. I recently started going back vs doing my own pedicure and manicure and while my nails look nice, every time I go I pay a different price, even with the same exact service and nail tech. My first few times I paid $70, then it went to $90 and the last time $100, and the nail tech was so distracted and there was zero pampering. I'm going to try a different salon to see what I get and I'm going to ask the price before I book an appointment. read more

Relax Nails - Nail Salons Near Me - Henrico, Virginia

I've been going to relax nails in mobile for over a year. Lately, the quality of service has dropped significantly. After being insulted by the nail tech, my gel manicure turned yellow. Management was no help in addressing my grievance. The nails turned yellow in 2 days. read more

Relax Nails - Yellow nails - Nail Salons Near Me - Henrico, Virginia

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Been here several times and was very happy with the people and services. But went there on Saturday and less than two days later this is how my nails looked! Quiet weekend. Mainly reading. Def no hard work or cleaning. Have no idea how this happened. Won't be going back. Sad. read more

Relax Nails - Not good. - Nail Salons Near Me - Henrico, Virginia

I've been coming here for 10 years and I just love this nail salon. The people are wonderful. The value is tops. Inside is extremely welcoming and all the people are just so friendly and so sweet. I highly recommend this nail salon. read more

I stopped in for a pedicure on the recommendation of a friend. I was a little surprised that the salon seemed a little dirty in my opinion. I was brought back by a young male attendant. He showed to my chair and motioned for me to put my feet in the tub. He mumbled something as my feet entered the water. The water was scalding hot. So hot that he turned the water to cold and had to get a bowl to dump the water because even when full it was still too hot. I don't have any additional review because at that stage I chose to leave. He did not appear to have judgment or skill. I told him I needed ice for my feet and he ignored me. read more

I have been going to Relax Nails for over 11 years and highly recommend them. I go to Jenny and have for over 9 years, but would recommend any of the nail technicians there. All of them do a wonderful job! Everyone is so friendly and the location is great. read more

April 2025 - came here for a dip manicure and wound up with a nail skin infection that spread and needed antibiotics and dermatologist. This was my first time coming here as well, I've gotten dip manicures for years and have never had any issues. Now it's October 2025 and I've had ongoing eczema on those 2 fingers since then that I've had to get prescription cream for from dermatologist (I've never had eczema or any other concerns before besides dry skin in the winter). Safe to say - go somewhere else!! read more

I have been going to Relax Nails for over 15 years and have always been pleased. Kathy is my go-to tech, but I would use anyone there if Kathy is not available. I have Dip on my nails and usually get a regular pedicure and always walk out with them looking like a million bucks. Kathy is always helpful in suggesting colors when I can't remember the name of some shades. I prefer making an appointment so that I don't have to wait. Relax Nails is a great neighborhood spot with friendly employees. Don't wait . . . Go! read more

Best dip manicure on natural nails I've had in Richmond. I don't usually write reviews but felt like more people need to know about this place read more

Relax Nails - Dip nails - Nail Salons Near Me - Henrico, Virginia

I love this nail shop. Everyone is friendly and helpful and the pedicures are thorough and relaxing. My daughter gets her nails done here and likes their work. Be mindful that tips are really best given in cash... But in case you forget, there is an ATM machine there. Relax nails also has a loyalty program which I think is great for a repeat customers. read more

First time at this salon, absolutely loved it. Kathy is so sweet and talented. My dip & chrome took under an hour and the price was incredible for the result. Definitely my new spot. read more

Relax Nails - Nail Salons Near Me - Henrico, Virginia

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Solid nail spot; I will definitely return! It's not a luxury experience by any means, but they get the job done and done well. They also have an extremely robust color selection! I had Helen as my nail artist, who was lovely and fast. I have long nail beds and like very short nails and I always really struggle with nail techs who won't cut them short enough, insisting that they'll cut my skin underneath, even when I tell them they won't. It's almost **always** an issue and my nails are rarely short enough for me, especially because they grow super fast. Well, Helen cut them just as short as I wanted them; they're shorter than they've been in a very long time and I am THRILLED. She listened to me and didn't push back, and I got exactly what I wanted. My nails look great. Highly recommend if you're looking for a nail spot in RVA/Far West End! read more

Drove a good 20 minutes to get here. It's okay. I didn't get offered a drink like most other salons. The gel colors were in the back and I wanted a purple as shown by the examples packs they had. I think they mislabelled because my nail color is definitely pink, not purple. Then the gel color dried funny and it's puckering up like your skin does when it's been underwater. This is the first time I've had gel color that this has happened. The cuticle trimming was also subpar. read more

Relax Nails - Nail Salons Near Me - Henrico, Virginia

I LOVED this place until recently! each time i keep going i get more and more upset about this salon! most recently I got my nails done on monday 6/15 left at 5:15 (ish) and by 9pm all of my nails where cracked/chipped. not like i got normal polish either. i got dip:( i'm so sad about this outcome. going back to get them fixed will update soon! UPDATE!! went back! jessica fixed my nails...she made them a bit thicker for me because i'm going on a two week vacation! will be back to see jessica again!! she's the best! read more

Relax Nails - Nail Salons Near Me - Henrico, Virginia

Lisa was great! I felt very safe. She wore gloves and a mask and we also had a shield between us. Massage was wonderful! read more

Relax Nails - Showing pedicure wearing mask, gloves and has a shield between us. - Nail Salons Near Me - Henrico, Virginia

I love it here. All of the staff are so friendly and they do a great job! Since moving to the area a few months ago I had a hard time finding a decent nail salon. I am very happy that I found this place. Jessica is absolutely amazing! Kathy and Cindy also do great jobs. read more

This is my favorite salon on this side of town. Never a long wait, they are very efficient/fast without rushing through the process. At this point I've had nearly all the technicians in the place, and the quality is pretty consistent. A LOT of selection in colors/products. VERY friendly. They remember me and are happy to chat or not, depending on what you need to relax. Clean, nice atmosphere. And generally, the price is very reasonable. They have a rewards program, too, (more points for paying with cash) which never hurts. I think for this type/level of salon at this price point, it's as good as it gets. Be aware tips need to be in cash, and you will want to tip your tech. :-) read more

Will not be going back here. I have had a good experience only twice out of all my visits. It really depends on what technician you get and how much they care. My last shellac manicure was here was horrible. I was able to see it was lifting at the corners after only 1 day. The polish was on too thick and paint did not look even at the cuticles.. She had to put polish on my thumb 3 times and take it off and cut the skin below my cuticle with the file. I went to my salon at home in Harrisonburg to get it redone bc im going on vacation. I admit I expect certain standards and it just didn't look how I wanted. :/ read more

Went in on Sunday to get a dip manicure with my friend- I liked my dip powder but when I left the salon I noticed how 'bubble like' my nails looked, especially my left hand, it was way thicker than my right. They weren't shaped at all, they usually will file the sides, which I specifically remember not being done, but I thought they had looked fine when I left the salon. My left thumb had ripples on it, like the kind when the shellac isn't dry and you touch it, mine was cured under the light like that. On Monday I noticed that it started to lift, and the polish started to peel. I don't like being THAT person and calling and complaining and I understand that mistakes happen, I was going to stick it out but honestly it's expensive, and I wasn't satisfied at all I hated looking at my nails. so I called and made an appointment to fix my nails. I went in to my appointment, a few minutes early - Right off the bat the lady was extremely rude, I ignored that she had an attitude assuming it was from other work related issues; I work in the service industry, so I know first hand how customers can get, and I know that it gets stressful, so In no way was I trying to make this a petty visit. I told her if she could please make them thinner, and to just dip them once in OPI Bubble Bath ( I was keeping in mind that I wanted to make this as easy as I could because I assumed I wouldn't have to pay again) She continued to tell me " no I can't do that for you, it'll be thicker" and that she was going to do the bubble bath in the shellac color- I kindly explained to her that it would chip again if I got shellac again, She then told me that it's a light pink and you can barely see it. I then wondered if she thought that the color I had previously chosen was the problem which it wasn't She then proceeded to slam the basket of nail samples in front of me, so I looked through them then explained to her that I have had bubble bath before and the color would be fine, as long as my nails get filed and shaped. Throughout the service she was saying to me that the lady who did my dip from before did a good job, and that there was nothing wrong with my nails. I respectfully told her that my left hand had thicker nails than my right, it was chipping and lifting after 2 days (which has never happened before) and she proceeded to explain to me that the lady knew what she was doing. She shaped my nails and I told her that the lady didn't shape my nails, or file them in any sort, and she immediately said "no yes she did, you were talking with your friend you didn't notice" I was taken back by this because I know that she didn't because my nails now look significantly different than what I had walked in with and I explained that to her. And she continued to just say that the lady did them correctly. She also mentioned that if I had a problem I should've called her immediately, or I should've sent her a picture of my nails ASAP, that wouldn't have been a problem if- 1. I knew that I could send them a picture, but to what number? And 2. I'm constantly working and in school so I did it as soon as I could, treating 2 days like it's a week is ridiculous. My dip manicure shouldn't do that in 2 days that's why I get dip! If you don't want clients coming back if they aren't satisfied, then don't tell them to do so if you're going to be rude the entire time, and blaming the customer for the botched nails that one of your employees was responsible for. if I didn't have a legitimate issue I wouldn't have gone back, because I do not like spending hours upon hours at a nail salon. I ended up giving her a $15 tip, because I appreciated the fact that she fixed them very well, and she payed attention to detail, if it was done right the first time then I don't think my nails would have needed that much of shaping and filing. I thanked her and told her that I was appreciated it, and that I loved the way they looked, I got no response, I wish I didn't tip her the $15 because how rude she was throughout the entire service. That is so unprofessional and made me feel so awkward, Why would you make a customer who had a problem with the way one of your employees did there nails, feel horrible about even being unsatisfied with the service, as if I'm doing something wrong? I will never return to this place, and I do not understand how they keep clients with how rude and disrespectful she was. blaming the customer when they aren't satisfied is disgusting. read more

The nail tech was a nice lady, but the service was below par. I went in for a gel mani, pedi, and eyebrow waxing. For the mani I warned my cuticles were in bad condition and needed extra attention. My cuticles were hardly touched and my gel manicure is chipping after only four days. I can usually manage to have it last for three weeks!! On the tip of my nails are also mounds were the nail polish wasn't distributed eventually giving a thin appearance on the bottom. My pedi lasted on 15 minutes and I wasn't asked what type of service I'd like. Upon sitting I warned the water was chilly, but told there was nothing that could be done at that point. All the reviews raved about the neck massage you get, but my lady was running out of time. She said she would give me a quick minute one because she had too. I would rather her skipped it vs feeling rushed and having to procedure. The eyebrow waxing did go well so I'll give a star for that. Overall the experience was extremely rushed and not relaxing. I went in on a Friday afternoon and would preferred being turned away than squeezed in. read more

This nail salon is absolutely wonderful! I went to Relax nails today and needed a pedicure, manicure, and my eyebrows done. They were full when I got there but very nice and said there would be a 20min wait. They moved very quickly and I was seated before the 20min for my pedicure. The atmosphere there is very relaxing and the techs are very polite and helpful. My pedicure was quite relaxing and my toes look great. I then went to nail station and the tech was very nice and knew how to achieve the look I wanted for my nails. They work fast and really take care of you. The thing that distinguishes this salon from anywhere else is that they give you the most relaxing neck massage after your service. Love this place! read more

this is one of the few nail salons i've been to in short pump, usually a great experience but this past monday when I went it was not what I usually experience. my nail lady was extremely rough with my nails & ignored me when I told her what she was doing hurt, she started on my nails started after my sister (at least 10 minutes after) and I ended up being done 10 minutes before her. she did nothing for my cuticles & was very unaware as to what she was missing. she didn't clean up what she got on my skin & just overall didn't do a great job. I'm not giving up on this place given i've had many amazing experiences, just sharing my thoughts. hopefully next time will be better. read more

Relax Nails - just an example of how badly my nails were done. the dip polish was all over my skin & I had to scrape it off. - Nail Salons Near Me - Henrico, Virginia

I would never come back to this shop again! I spent over $100 for a full gel set and a pedicure with gel polish and plus my eyebrows all totaling about $123. Not only did my rhinestones fall off my nails by the next day, but the polish is already coming off of my toes and I just got them done last week! Any time I get my toes done, my polish last up to 3 weeks or more, so the fact that the only lasted a week is making me believe that gel was not actually used on my feet. If you want good quality, lasting work stay away from here! read more

Loved. I got a shoulder massage with my dip nails. I travel all over and have been to many nail salons. This one was great, I mean massage!!!! I never get a shoulder massage. 1000 colors to choose from, I'm going to make sure I put this place on my route! read more

Spent close to $200 for 2 to mani/pedi/wax. I got dip for 1st time, next day noticed dents, bubbles & cuticles were really not done. Went back to fix & very rude & insulting lady insisting she saw nothing wrong. Said she felt sorry for girl who did my nails, said she did a good job & accused me of just not liking the color that's why I came back to change! OMG! This lady didn't stop with the insults all the way through removing the dip ( she did re-do nails). After repeatedly complaining she didn't see anything wrong, I showed her pic & she could clearly see issues but still never apologized. I repeated to her about customer service & it didn't seem to matter. She claimed to be the manager. I can't believe it. After going there 1st time, I thought this was a nice place & was going to refer people but not anymore. I don't need to waste my money on bad service with insults. read more

I used to really like this place and their technicians. Recently the quality has deteriorated substantially. Today the technician I had put my hands in ice cold water, cut a little bit of my skin and didn't do much massage. Was so disappointed, instead of relaxing it became a stressful thing. I would recommend you to go somewhere else. When I complained to the owner, Mandy, she didn't even apologise. So rude read more

Had a great experience with a dip manicure! Very friendly technicians and the manicure ended with a neck massage, a pleasant surprise! Will visit again! read more

Ok soooooooooo yeah not what I thought based on the other reviews... The rating is like 3/3.5ish. I have been looking for a place to go regularly that was non raggedy and CLEAN, decent service and good pedicures. Did I mention I wanted non-raggedy and clean. This place was clean and not "busted looking" the people were ok but that was about it. While my shellac Mani was good my pedi was like a home job. The toe polish job was so so and my feet were moderately buffed. But what got me was the weird massage. It was basically somebody chopping on your shoulders for 20 seconds. I observed this because I raised my palm with a polite but firm no thank you and he stopped(praise Jehovah!) The price was average hell I'll say good price just not what I'm looking for. I guess back to my search. read more

Usually pretty busy as this is a popular short pump nail salon. Constantly try to "up-sell" you by pushing more expensive services or tac on charges that are complimentary services at other salons. Do not communicate with customers the price of their service or ask them if they are okay with the up-charge or add on charges. Instead it is expressed when you go to pay and when it is too late for you to not pay for the additional charges. Their menu is not listed on the walls of the studio but in a brochure that is poorly printed. Most of their employees are sweet but their poor and broken English makes the salon experience much more stressful. I think they do a good job, not perfect, but good and they spend time on their clients which I appreciate. read more

They take their time and they use great products it's very quiet and clean. The people who work. There are very nice

I haven't been there longtime now I come Back good pedicure good service thanks Mandy

Walked in with no appointment and, despite being very busy, they had me seated for a pedicure in about 10 minutes. Deluxe pedicure was delightful, incorporating hot stones and a short neck massage at the end. One of the best pedicures I have ever had! read more

Always a great place to get my nails done! They have rewards and they always have great prices and great quality

I wish I was one of those people who enjoyed getting their toes done but I'm just not. I'm a ticklish impatient mess so I really appreciate a quick but thorough job which is exactly what I received here. I was greeted immediately and brought back to the pedi room which was clean and welcoming, was done in under 30 min and received a neck and shoulder massage while at the drying station! Tips are cash only and although their door has an Amex sticker, they do not accept it. I think I will ditch my huge bustling salon and be a regular here instead. read more

This place is an absolute dream. I was treated so well from the second I walked in, and the services are absolutely amazing for such good prices. I got the most amazing gel manicure that included a great shoulder and neck massage for the same price as most places charge for a regular gel. It looks beautiful and is probably one of my favorite manicures I've gotten in a while! Their rewards program is great as well and I talked to a lady who was leaving as I was sitting down and she said she's been going here for years and years and her manicures always last at least three weeks. I love it and will be coming as a regular. UPDATE: I've been back for my fourth time recently and still love the place! My gels last a solid three weeks without chipping and are always beautiful and my favorite lady, Sohkim, does them every time with absolute precision and doesn't miss a single bit of cuticle or leave any part of my nail unpolished. I go every two to three weeks on the regular and will continue. My new nail place! read more

Relax Nails - Nail Salons Near Me - Henrico, Virginia

LOVED this place! I live super near here and I had no idea they were here until I saw a sign about complimentary drinks with service. I had had a really rough Friday so I decided to treat myself to a pedicure. The store is big and bright, and incredibly zen. I loved the pedicure chairs and the woman who did my pedicure treated me to a little fruit tray and a glass of Merlot. I opted for the sugar scrub pedicure which was $33 which included a hot stone treatment. It was exactly what I needed after a rough week. I was very happy with their color choices and I felt like the woman who did my feet was very attentive and thorough. I left there feeling so relaxed. An added plus is that they have a VIP program - where you collect points for each dollar spent. I am so happy I found this place and I'll definitely be back to check out their gel manicure soon! read more

Great foot massages w pedicures. I have come here for years because of good service and cleanliness.

Been going here for years and love the spa pedicures! The environment is so relaxing to pop in for a little pampering and prices are very reasonable! read more

Loved my first pedicure of the season today with Daniel! He did a great job & the atmosphere is very quiet & relaxing. I'll be back! read more

Relax Nails - First pedicure of the season! Thanks Daniel! - Nail Salons Near Me - Henrico, Virginia