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    Nail Starz

    3.7 (15 reviews)
    Closed 10:00 am - 7:00 pm

    By appointment only

    Updated 3 months ago

    Services - Nail Starz

    Manicure

    Manicure and pedicure

    Nail fill-in

    Nail Starz Photos

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    Reviews With Photos

    Sloppy job and she didn't bother to clean it up
    Cassandra G.

    After a lot of research due to being nee to the area, I decided to try out this salon. It was June 15th. I called tbt day prior and the gentlemen was very polite and said I could come in at 10am on Tuesday. I was fine with this and figured it gave me plenty of time before I needed to be at the airport by 3pm. Going here was a bad decision! Let me explain. 1. I waited roughly 45 minutes for my pedicure to start after my scheduled appointment. While waiting I prompted staff and asked if I could soak off my dip powder. 2. What pedicure? The guy removed the shellac off my toes, clipped my toenails, barely cleaned the sides and then said "she will paint your toes." I didn't think anything of it and figured the lady would finish my pedicure. It wasn't until she told me to exit the chair that I realized I never received a lef massage, lotion, hot towel, etc. (all the great things about a pedicure). I asked the lady if for some reason their salon does not do any of that. She said they do and spoke to the gentleman in her native language. She then said, "I'll give you a lotion at the end." I told her no, I didn't get 1/2 of my pedicure! The guy then looked at me and said, "sorry, we busy!" It was so bad! I don't care how busy you are. I had an appointment and I am a paying customer. Not to mention they were not even that busy! There were 2 other people present and one lady came in to get her eyebrows waxed (P.S. She was in the back for her eyebrows for a long time and came out yelling and very angry!). 3. The lady kept stopping my nails to do other stuff. My appointment was at 10. I was still there at almost 1pm. She was rough. She did a sloppy job. See the photos!. 4. At 1pm the lady tried to redirect me to the pedicure chair for my "lotion." Once again I told her he didn't do anything, not just skip the lotion. I told her at this point I did not have time because I had a flight to catch. If I wouldn't have had to wait so long and if the guy did it correctly the first time we wouldn't be in this situation. 5 (the kicker!). I go to pay. I don't fuss. The guy looks at me and says, "we will give you a $2 discount for no lotion." This made me SO mad. Once again I looked him in the face and told him he skipped half of my pedicure! His response - "sorry, we busy. That's the lowest I can go." I told him that's ridiculous . The lady said something in his language and then he said. "Ok I'll do five." I was so mad, But still paid and tipped, because that's what I believe in. Unfortunately they lost a potential great client. 6. I am giving them 2 stars vs 1 star because it is currently 3 weeks later and the dip has stayed pretty well on my nails. Appearance: this place could use an update. There is black duct tape on each of the pedicure chairs. There are labels on the pedicure chairs stating to tip your worker. I get it. Maybe people don't always tip like I think the should, bur I don't and to read a sign about a tip wherever I sit.

    I was overall happy with the service. My biggest complaint and the reason I'm giving it two stars, is when I went to pay for my nails, I was told it was $40 for a pedicure and a manicure. I specifically asked for a pricing sheet when I was getting my nails done. They handed me this one. I told the guy ringing me up that their pricing sheet said $34 for both. I showed him it. He laughed and said "This is 10 years old. We don't use it anymore." I said "That was what was handed to me and this feels like a bait and switch. And if it's not your prices, it should be thrown away and not handed to customers." I paid the amount he said because I didn't want to cause a scene. He didn't know what to say, except repeating himself and laughing. I will not be returning there again.

    Alexis B.

    Kenny and Jenny are the best! I've been coming here for over 12 years and will never go anywhere else. The pricing is very reasonable, and the staff is very friendly.

    Second try it on the Mani, we'll done.

    Had to go twice to get the proper mani pedi that I wanted. But they were really good about making an appointment and fixing the problems.

    Coffin Acrylic nails with gel polish done by Cassie

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    9 months ago

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    Hieu D.

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    3 years ago

    First time going there and the staff was very friendly. Finally found someone to do my nails the way I like them.

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    Hieu D.

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    Review Highlights - Nail Starz

    Cassie is the absolute best for waxes, manis and pedis.

    Mentioned in 2 reviews

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    Pure Nails & Spa

    Pure Nails & Spa

    3.7(279 reviews)
    3.3 mi
    $$

    Tee is amazing! She is very attentive and if you don't know what color to pick, she will choose one…read morethat complements your skin tone! They recently renovated the spa and it looks amazing!

    I had a very disappointing experience. I made an appointment for 2 gel mani/pedis, it was a gift…read morefor my sisters birthday. When we got in, we were immediately rushed. I had my fingers and toes done at the same time and couldn't even enjoy the massage chair (which is part of why I go for a pedicure) I couldn't relax the entire time because I couldn't sit back in my chair since they were doing my fingers and toes at the same time. My sister had just her pedicure going. No manicure yet, but she wasn't getting polish on her fingers. Her massage chair didn't even work. We both picked out a chrome color. My sister was only getting color on her toes. I got color on my fingers and toes. I was rushed through mine meanwhile my sisters sitting right next to me in a massage chair that doesn't even work.. I got both my fingers and toes completely done no lotion on my arms or hands, no massage on my hands or arms. None of the usual, you know, manicure stuff... he simply did my nails and moved on.... I was finished before my sister even had polish on her toes. They moved her to get her manicure but again, she wasn't getting color. In the meantime I was sitting aside waiting for her to be finished. I had time to examine my nails and before even leaving I noticed how crappy they were. There was polish all over my skin, he completely missed a spot on my finger nail with the chrome. I said something so they would clean it up and fix the messed up spot before we left. They cleaned up my manicure but didn't properly fix the missing spot so now it looks like a bump and is clearly messed up. He finally put lotion on me only after I watched him giving my sister a hand and shoulder massage. That's when he realized he didn't do it for me. I didn't get lotion on my arms even after that and no massage. Just lotion. After all this.. he charged us $220! I asked what the price was and he said $160 for both of us... my sister didn't even get color on her fingernails how was hers the same cost as mine???? I paid without a fuss because it was part of her birthday gift. I got home and looked up how much the chrome powder was on Amazon. $6.... They charged us $20 each as an add on for the chrome!!! 4 days later.. and the top coat on my thumb is already peeling off. Ridiculous !!!! They clearly do not care about their work. I will not return and do not recommend at alll..

    Photos
    Pure Nails & Spa
    Pure Nails & Spa
    Pure Nails & Spa - Christmas design!!!

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    Christmas design!!!

    Nail Starz - othersalons - Updated August 2026

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